HearMe
HearMe is a HIPAA-compliant digital peer support platform delivering 24/7/365 text-based emotional and mental wellness support from trained listeners matched by lived experience, serving individual consumers, employers, and Medicare/Medicaid health plans.
- Company typePrivate
- Founded2018
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What HearMe does
HearMe is a New York-based digital mental health platform that delivers on-demand text-based peer support 24/7/365 through iOS, Android, and web applications. The platform connects members with trained listeners matched by demographics and lived experience, providing anonymous emotional and mental wellness support without wait or scheduling. Core technology consists of a HIPAA-compliant infrastructure with AI-assisted safety monitoring and content moderation, integrated with Apple Health, Google Health Connect, and (as of March 2026) Sleep.ai's sleep intelligence API for physiological data enrichment. Supporting products include the HearMe Listener Program (a volunteer and professional listener community trained through the proprietary FIRST curriculum), HearMe Academy (an empathetic listening training program for individuals and organizations), and the Give Back Program (free access distribution to partner nonprofits such as NAMI Louisiana).
The company operates three concurrent revenue streams. Direct-to-consumer access is positioned as free with premium subscription features available through the App Store, Google Play, and Stripe. Enterprise revenue is generated through B2B sales to employers integrating HearMe into employee wellness benefits (with a dedicated HearMe Enterprise app). A third channel is institutional: partnerships with Medicare and Medicaid managed care organizations that provide peer support as a covered health benefit, where Medicaid members average 23-minute sessions and 8 sessions per month. HearMe is privately held (HearMe in 30 Inc. as the Delaware parent, Hear Me LLC as the Utah operating entity), led by Founder & CEO Adam Lippin, with disclosed cumulative funding of approximately $5.5M across 2019–2022, including a $3M SEC-exempt offering. The company holds HIPAA, CCPA, and GDPR compliance certifications and reports 250k+ people served and 38M+ messages exchanged across the platform.
HearMe firmographics
Firmographics- Name
- HearMe
- Legal name
- Hear Me LLC
- Website
- https://hearme.app
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- HearMe is a HIPAA-compliant digital peer support platform delivering 24/7/365 text-based emotional and mental wellness support from trained listeners matched by lived experience, serving individual consumers, employers, and Medicare/Medicaid health plans.
- Ownership category
- akta.pro rank
Where HearMe is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
HearMe business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Consumer Subscriptions: Individual consumers can download and access the app, with free basic access and premium features available through subscription. Revenue generated from direct consumer subscriptions via app stores.
- Enterprise Employee Benefits: B2B enterprise sales where employers pay to provide HearMe as part of their employee wellness benefits package. Integration into existing benefits plans for employees.
- Health Plan Partnerships: Partnerships with Medicare and Medicaid managed care organizations to provide peer support as a covered health benefit. Health plans pay for member access to the platform.
- Give Back Program: Free access provided to identified organizations and groups through partnerships (e.g., NAMI Louisiana). Not a direct revenue stream but builds brand awareness and user base.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | — | Free basic access with premium features available |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels6 records
HearMe product offering
Product offeringCore offering
HearMe operates a HIPAA-compliant digital peer support platform accessible via iOS, Android, and web apps, delivering 24/7/365 on-demand, real-time text-based emotional support from trained listeners matched to members by demographics and shared lived experience. It is sold directly to individual consumers on a freemium basis, to employers as an enterprise employee benefit, and to Medicare/Medicaid managed care plans as a covered wellness benefit, with a separate training division (HearMe Academy) for empathetic listening programs.
Product overview
HearMe is a digital mental health platform offering on-demand peer support through a mobile app and web application. The core product is the HearMe peer support app, which provides 24/7/365 text-based emotional support from trained peer listeners who have shared lived experiences. The platform serves individuals, enterprises, and health plans (Medicare and Medicaid). Supporting the core app, HearMe Academy provides empathetic listening training programs for professional and personal development. The Listener Program recruits and trains volunteer and professional peer supporters who deliver real-time text-based conversations. The Give Back Program extends free platform access to partner organizations and groups such as NAMI Louisiana.
Differentiator
Problem solved
Functional benefit
Products and services
- HearMe App (Consumer) A HIPAA-compliant mobile (iOS, Android) and web application providing individuals with 24/7/365 on-demand, real-time text-based peer support from trained listeners matched by demographics and lived experience. Delivered confidentially and anonymously to address loneliness, stress, and non-crisis emotional well-being.
- HearMe Enterprise An enterprise version of the HearMe app (separate iOS and Android SKUs) sold to employers for inclusion in employee wellness and benefits programs. Provides the same on-demand, matched-listener peer support to employees for personal and work-related stressors, with seamless integration into existing benefits plans.
- HearMe for Health Plans (Medicare / Medicaid) A health-plan-licensed version of the HearMe platform offered as a covered behavioral health and wellness benefit to Medicare Advantage and Medicaid managed care members, addressing provider shortages with affordable, immediate peer support access.
- HearMe Academy A training division of HearMe offering empathetic listening training programs for individuals and organizations, designed for professional development and personal growth and customizable to fit specific organizational needs and budgets.
Quantifiable outcome
- 57% increase in mood after a single HearMe conversation (Stanford, Northwell, Penn State research)
- +5 more outcomes
Companies that use HearMe
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles4 records
HearMe technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature4 records
HearMe partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Sleep.aicoreSleep.ai and HearMe partnership integrating comprehensive sleep intelligence into HearMe's mental health platform. HearMe becomes the first mental health platform to embed Sleep.ai's device-agnostic tracking, AI-driven analysis, and validated screening frameworks. This partnership addresses the bi-directional connection between poor sleep and mental health challenges, translating objective sleep data into awareness about how sleep influences emotions and mood. This is Sleep.ai's first API integration in the mental health category.
- NAMI LouisianacoreLaunch of Give Back program providing free access to HearMe for NAMI Louisiana support group members. Over 50 NAMI support group members across Louisiana received around-the-clock digital peer support access. HearMe listeners serve as a sub-clinical social and emotional support system outside of scheduled support group sessions. Members are matched with listeners based on background and shared lived experiences.
- WIRTH HatsminorCollaboration to bring HearMe to the WIRTH Hats community. WIRTH Hats is a Vancouver brand dedicated to empowering mental health, with every hat purchase supporting counselling and therapy. The partnership honors Jakob Wirth and provides HearMe as a resource for the WIRTH community.
- Apple HealthcoreIntegration with Apple Health for optional sleep and wellness data sharing. Users can choose to connect Apple Health to receive personalized sleep insights and wellness recommendations based on physiological data.
- Google Health ConnectcoreIntegration with Google Health Connect for optional health and wellness data sharing. Users can choose to connect to receive personalized insights based on activity and sleep data.
- StripecoreThird-party payment processing provider for subscription payments and transactions within the app. Subject to Stripe's terms and conditions.
- Amazon Web Services (AWS)coreCloud infrastructure provider for HearMe's platform hosting and operations.
- CloudflarecoreSecurity and content delivery network provider supporting platform performance and security.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
HearMe competitors and assessment
Company assessmentDirect peers
- 7 Cups: 7 Cups is the closest direct competitor: a peer-to-peer emotional support platform connecting users to trained listeners via text-based chat. It overlaps almost entirely with HearMe's core product, target audience (individuals seeking emotional support), and 24/7 listener-matching model.
Broad incumbents
- BetterHelp: BetterHelp (owned by Teladoc) is the largest online therapy marketplace, serving individual consumers and increasingly enterprise/employer benefits. It competes with HearMe for the same wellness-benefits dollar but at the licensed-therapist tier, offering a direct pricing/margin benchmark.
- Talkspace: Talkspace provides online therapy and psychiatry via text and video, with significant enterprise and health plan distribution. It is a direct comparator for HearMe's enterprise field sales and health plan partnership motions, though Talkspace operates one tier up (licensed clinicians).
- Headspace Health: Headspace Health (merged with Ginger) offers meditation, mindfulness, and on-demand therapy/coaching through employer and health plan contracts. It overlaps with HearMe's enterprise wellness positioning and is one of the most likely bundlers of peer support as a future feature.
- Lyra Health: Lyra Health is a mental health benefits platform serving large employers with therapy, coaching, and medication management. It is the gold-standard enterprise mental health benefit and a direct sales-cycle competitor when HearMe pitches HR/benefits leaders.
- Spring Health: Spring Health provides precision mental health benefits to employers and health plans, combining assessments with therapy, coaching, and medication. Like Lyra, it competes for the same employer/plan RFPs HearMe targets and could expand down-market into peer support.
- Calm: Calm is a leading consumer meditation and sleep app with enterprise distribution. Its sleep-tracking and meditation content overlaps with HearMe's Sleep.ai integration thesis and serves as a benchmark for direct-to-consumer mental wellness subscription economics.
- Cerebral: Cerebral provides online mental health care including therapy, counseling, and medication management for anxiety and depression, with significant employer and direct-to-consumer distribution. It competes with HearMe for health plan and employer mental health benefit dollars at the licensed-care tier.
Emerging players
- Wysa: Wysa is an AI-driven conversational mental health app with employer and health plan distribution (including NHS partnerships). It represents the AI-first alternative to HearMe's human peer listener model and targets the same sub-clinical wellness benefit category.
- Woebot Health: Woebot Health delivers AI chatbot-based mental health support with employer and health plan partnerships. It is a technology substitute for HearMe's listener-based model and demonstrates the competitive pressure AI-native entrants can apply to peer support economics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
HearMe social profiles
Digital presenceHearMe compliance and trust
Trust signalCompliance3 records
HearMe financial estimates
Financial estimateRevenue estimate
Valuation estimate
HearMe leadership team
Management profileNumber of profiles
Profiles2 records
HearMe funding detail
Funding detailFunding overview
Funding rounds5 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HearMe M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HearMe
What does HearMe do?
HearMe operates a HIPAA-compliant digital peer support platform accessible via iOS, Android, and web apps, delivering 24/7/365 on-demand, real-time text-based emotional support from trained listeners matched to members by demographics and shared lived experience. It is sold directly to individual consumers on a freemium basis, to employers as an enterprise employee benefit, and to Medicare/Medicaid managed care plans as a covered wellness benefit, with a separate training division (HearMe Academy) for empathetic listening programs.
Is HearMe a public or private company?
HearMe is a private company. It is classified as venture growth investor backed and is currently operating.
When was HearMe founded?
HearMe was founded in 2018. It employs 1 to 10 people.
Where is HearMe based?
HearMe is headquartered in New York, United States, in the North America region.
How does HearMe make money?
Four revenue lines are on record. Consumer Subscriptions are the primary driver. The others are enterprise Employee Benefits, health Plan Partnerships and give Back Program.
Who are HearMe's main competitors?
7 Cups is listed as a direct peer. Broad incumbents are BetterHelp, Talkspace, Headspace Health, Lyra Health, Spring Health, Calm and Cerebral. Emerging players are Wysa and Woebot Health.
Does HearMe have an API?
No public API is recorded for HearMe.