What WAKU Robotics does

WAKU Robotics GmbH is a Berlin-based software company founded in 2019 that builds WAKU Care, an AI-powered Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) platform purpose-built for autonomous mobile robots (AMRs), automated guided vehicles (AGVs), and other automated industrial equipment. The platform combines modular maintenance management (work orders, ticketing, asset records, schedules), global spare parts management (GSPM), smart field service management (FSM), IoT and machine-data insights (via REST, MQTT, OPC UA APIs), and an AI-driven Intelligent Maintenance Assistant (IMA) that performs natural-language knowledge retrieval, predictive maintenance, anomaly detection, and automated case/work-order generation. Vendor-agnostic by design, WAKU Care ingests real-time robot telemetry and supports multi-OEM fleet operations across manufacturers such as DEXORY, Körber, Meili, Bluepath, and InOrbit, with related sub-brands LotsOfBots and RobotiqHub extending the offering into robot discovery and service directories.

The company serves three primary customer segments — robot OEMs and manufacturers, system integrators and service providers, and end-user operators of robot fleets (warehousing, logistics, manufacturing, and adjacent verticals such as power solutions) — and is trusted by 100+ companies managing 15,000+ machines. Revenue is generated through subscription-based, quote-priced SaaS modules (CMMS & EAM, GSPM, FSM & DWM, IoT & Machine Data Insights) plus an optional AI Knowledge Management add-on, with annual prepay discounts, bundled module discounts, and enterprise add-ons (custom CI branding, additional storage, SMS notifications, premium support). A separate WAKU Consulting line provides professional services for AGV/AMR automation projects. Distribution is direct-to-enterprise with inside-sales demo support and a 14-day self-service free trial. The company has raised approximately $2.8M across seed-stage rounds in 2020-2022 from investors including TGFS, Schauenburg Ventures, Plug and Play, Pi Labs, Deeptech Labs, and BITO CAMPUS.

Name

WAKU Robotics

Legal name

WAKU Robotics GmbH

Website

https://waku-robotics.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

WAKU Robotics GmbH builds WAKU Care, an AI-powered CMMS/EAM platform that manages maintenance, spare parts, field service, and predictive analytics for autonomous mobile robots and automated equipment across OEMs, system integrators, and end-user operators.

Ownership category

akta.pro rank

Product category

Industrial Maintenance Software (CMMS/EAM)

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Remote Monitoring & Management (RMM) Services (BPAEABAA)

akta.pro secondary industries

Hardware Asset Management (HAM) Services (BPAEAOAA), Industrial & Warehouse Robotics (HDAAAIAA), WMS for Automation & Robotics Orchestration (WES/WCS Integration) (TLAEABAI)

Keywords

• Mobile robot maintenance
• CMMS software
• Predictive maintenance
• Fleet management software
• Industrial IoT platform

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Subscription (CMMS Modules): Subscription-based pricing for modular CMMS software. Three core modules (CMMS & EAM, GSPM, Machine & IoT Data Insights) sold separately or in combination. Additional AI-powered Knowledge Management add-on available. Pricing tiers for Maintenance Teams and Service Providers/OEMs.
2. Consulting Services: WAKU Consulting offers packaged consulting services for AGV/AMR logistics automation projects, including market exploration, use case identification, solution design, ROI calculation, procurement support, and automation partner matching.
3. Premium Support & Add-ons: Additional revenue from phone support (07:00-18:00 CET), 24/7 support options, custom CI branding (from 12,000 EUR/year), additional storage (100GB = 300 EUR/year), and SMS notifications (200 SMS/month = 250 EUR/month).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

WAKU Robotics offers WAKU Care, an AI-powered, modular CMMS (Computerized Maintenance Management System) and EAM (Enterprise Asset Management) software platform for managing, controlling, and analyzing mobile robots (AGV & AMR) and other automated equipment. The platform combines intelligent ticketing, work order management, predictive maintenance, IoT machine data integration, spare parts management, and an AI-driven Intelligent Maintenance Assistant. It is sold to robot OEMs, system integrators, and enterprises operating robot fleets.

Product overview

WAKU Robotics offers WAKU Care, an intelligent CMMS (Computerized Maintenance Management System) and EAM (Enterprise Asset Management) platform built for maintaining robots and machinery in automated facilities. The core WAKU Care platform comprises three combinable modules: CMMS & EAM for maintenance planning and asset management, GSPM for Global Spare Parts Management with multi-site inventory control, and FSM/DWM for Smart Field Service Management with resource planning. An optional IoT & Machine Data Insights module enables real-time monitoring and predictive maintenance, while the optional AI Knowledge Management add-on provides the Intelligent Maintenance Assistant (IMA) for AI-powered knowledge retrieval and troubleshooting. WAKU Care is available in two tiers: for internal Maintenance Teams and for Service Providers & OEMs managing customer bases. WAKU Consulting provides separate advisory services for robotics automation projects.

Differentiator

Problem solved

Functional benefit

Brands

• LotsOfBots: A service finder and directory platform for mobile robot services
• RobotiqHub

Products and services

• WAKU Care AI-powered intelligent CMMS and EAM platform designed for maintenance and service teams managing robots, machinery, and automated equipment. Combines AI-powered knowledge management, smart ticketing, predictive maintenance, and IoT machine data integration.
• CMMS & EAM Module Intelligent Maintenance & Asset Management module for planning, executing, and documenting all maintenance activities, including Work Order Management, Cases (Tickets), Central Asset Records, Schedules & Templates.
• GSPM - Global Spare Parts Management Spare parts management module with multi-site inventories, intelligent stock-level management, material/consumables/supplier & accounting data, and spare part replacements integrated with cases and work orders.
• FSM & DWM - Smart Field Service Management Field Service Management with support cases linked to assets and spare parts, guided work orders, resource planning, and full service documentation. Includes assisted resource planning, templates, SOPs & knowledge management.
• IoT & Machine Data Insights Module Module connecting directly to machines via REST, MQTT, OPC UA APIs to enable real-time monitoring, predictive and condition-based maintenance, anomaly detection, and interactive machine data visualization.
• WAKU Consulting Consulting service for logistics automation projects with mobile robots (AGVs & AMRs), including exploration, technological assessment, planning, simulation, ROI calculations, and selection of optimal robot solutions.

Quantifiable outcome

• 34% less unplanned downtime (claimed average for customers)
• +8 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core.

• IdentProcoreStrategic or Co-development Partner · 18 March 2025Strategic partnership to combine WAKU Care's maintenance management platform with IdentPro's warehouse logistics solutions, creating a fully digitalized and efficient intralogistics system with enhanced transparency and predictive capabilities.
• Bluepath RoboticscoreStrategic or Co-development Partner · 3 December 2024Collaboration to revolutionize material handling and after-sales support by combining WAKU Care's service platform with Bluepath Robotics' autonomous mobile robots (AMRs), enhancing service capabilities for joint customers.
• Meili RobotscoreStrategic or Co-development Partner · 27 May 2024Partnership focused on superior software stack for reliable robot operations. Meili Robots' autonomous mobile robots combined with WAKU Care's maintenance and service management platform.
• InOrbitcoreStrategic or Co-development Partner · 18 March 2024Partnership to maximize robot potential through software infrastructure. InOrbit provides robot management platform while WAKU Care delivers maintenance excellence, addressing complexity of multi-vendor robot deployments.
• LotsOfBotscoreTechnology or IntegrationRelated entity under WAKU Robotics umbrella providing robot comparison and finder platform. Helps customers identify and compare mobile robots across vendors. Part of WAKU ecosystem for end-to-end robotics services.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Fiix (Rockwell Automation): Fiix is a CMMS platform now part of Rockwell Automation that targets maintenance and asset management for industrial and manufacturing customers; competing with WAKU Care in the CMMS/EAM category but without robotics specialization.
• InOrbit: InOrbit is a robot fleet management platform for AMRs and autonomous robots, providing orchestration, monitoring, and observability; it is the most directly comparable peer to WAKU Care because both sit in the multi-vendor robot operations software stack, and the two companies are already partners.
• Limble CMMS: Limble is a modern cloud CMMS for asset maintenance and work order management across manufacturing and facilities; comparable to WAKU Care as a subscription CMMS targeting technicians and maintenance teams.
• UpKeep: UpKeep is a cloud-native CMMS and asset operations management platform focused on reliability and maintenance teams, an apples-to-apples competitor to WAKU Care at the CMMS/EAM layer for industrial customers.
• MaintainX: MaintainX is a mobile-first CMMS and maintenance operations platform used across manufacturing and facilities, competing head-to-head with WAKU Care in maintenance workflows, work orders, and asset management even though it is not robotics-specific.

Emerging players

• BrainBox AI: BrainBox AI applies AI to building and equipment operations including predictive maintenance; an adjacent AI-for-asset-maintenance peer that intersects with WAKU Care's predictive analytics roadmap.
• Augury: Augury is an AI-based machine health and asset reliability platform for industrial equipment, overlapping with WAKU Care's predictive maintenance and anomaly detection capabilities across rotating and stationary equipment.

Broad incumbents

• SAP Enterprise Asset Management / S/4HANA PM: SAP Plant Maintenance and EAM are the entrenched enterprise maintenance standards for large manufacturers; they overlap with WAKU Care's EAM functionality and represent the structural competitor for Global 2000 deals.
• Samsara: Samsara provides IoT and operational data platforms for fleets and industrial operations including asset monitoring and maintenance workflows; it competes with WAKU Care at the IoT/asset visibility layer for physical operations.
• IBM Maximo Application Suite: IBM Maximo is the dominant enterprise EAM platform used by large industrial and asset-heavy operators; it is a broad incumbent that competes with WAKU Care at the EAM layer and could expand deeper into robotics maintenance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/WakuRobotics
• YouTubeyoutube.com/@wakurobotics
• LinkedInlinkedin.com/company/waku-robotics
• Instagraminstagram.com/waku_robotics

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds3 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WAKU Robotics