shipcloud.io
Shipcloud is a cloud-based, API-first parcel logistics SaaS platform that aggregates European last-mile carriers into a single integration layer for retailers, e-commerce businesses, and fulfilment providers shipping 2,000+ parcels per month.
- Company typePrivate
- Founded2013
- HeadquartersHamburg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What shipcloud.io does
Shipcloud GmbH, founded in 2013 and headquartered in Bielefeld, Germany, operates a cloud-based, API-first parcel logistics SaaS platform that aggregates international and local last-mile carriers across Europe into a single integration surface. The platform enables automated shipping label creation, return label generation, and multi-carrier shipment tracking via plug-and-play ERP/WMS/shop-system connectors and a flexible two-way REST API documented at developer.shipcloud.com. The company maintains a multi-entity European structure with Shipcloud B.V. in the Netherlands and Shipcloud SL in Spain, supported by offices in Hamburg, Venlo, and Rotterdam, and serves customers in Germany, Netherlands, Spain, and the United Kingdom through a four-language platform (English, German, Dutch, Spanish).
The product portfolio is anchored on the core Shipcloud Platform, with verticalized modules for Retail & E-commerce and Fulfilment Providers, a Customs Guide for cross-border shippers, and the Shipcloud Energy Index (SEI) — a proprietary surcharge model that harmonizes carrier pass-throughs based on publicly available EU HICP, EU PPI, and Brent Oil indicators. The carrier network spans DPD, GLS, UPS, PostNL, Evri, Bpost, Correos Express, and Poste Italiane, among others, enabling a multi-carrier strategy. Shipcloud acquired 12Return in December 2022, extending the platform into returns orchestration.
Revenue is generated through a dual SaaS subscription plus transaction-based shipping fee model, with custom, quote-based pricing targeting businesses shipping more than 2,000 parcels per month. The company serves an installed base of 4,000+ customers including Samsung, Nike, Grover, LANG Fulfilment, Vedes, Schuhe-de, Connox, Logicall, and Pickpack24, distributed across retail/e-commerce and 3PL/fulfilment segments. Go-to-market combines self-serve platform access, enterprise field sales with dedicated account managers, and indirect distribution via integration partners. Leadership includes co-CEOs Wijnand de Groot and Erik Schurgers, co-founder André Cedik, CFO Holger Giebel Gerhard, CTO Simon Frohler, CMO Ivonne Sokoll, and Managing Director Claus Fahlbusch. The company has raised approximately $3.16M across three disclosed funding rounds (2013, 2014, 2016) with Enjoyventure Management and K-Invest as institutional backers.
shipcloud.io firmographics
Firmographics- Name
- shipcloud.io
- Legal name
- Shipcloud GmbH
- Website
- https://shipcloud.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Shipcloud is a cloud-based, API-first parcel logistics SaaS platform that aggregates European last-mile carriers into a single integration layer for retailers, e-commerce businesses, and fulfilment providers shipping 2,000+ parcels per month.
- Ownership category
- akta.pro rank
shipcloud.io industry classification
Industry- Product category
- Multi-Carrier Parcel Logistics Software
- NAICS
- Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Shipper-Carrier Direct Contracting Networks (TLAEAJAC)
Keywords
Where shipcloud.io is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices4 records
Markets served
shipcloud.io business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- SaaS Platform Subscription: Monthly subscription fees for platform access with dedicated account management and onboarding support. Pricing is custom-tailored based on customer shipping volume and complexity.
- Transaction-based Shipping Fees: Per-shipment charges based on carrier rates and applicable surcharges (including SEI). Customers pay for individual parcel shipments processed through the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom Enterprise Pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
shipcloud.io product offering
Product offeringCore offering
Shipcloud provides a cloud-based SaaS parcel logistics platform that connects businesses to a network of international and local last-mile carriers across Europe. The platform is accessed via plug-and-play integrations with ERP, WMS, and shop systems, or directly through a flexible two-way REST API. It enables automated creation of shipping and return labels, multi-carrier shipment tracking, and harmonized energy surcharge management via the proprietary Shipcloud Energy Index (SEI).
Product overview
Shipcloud offers a cloud-based parcel logistics platform as a Software-as-a-Service (SaaS) solution. The core Shipcloud Platform enables businesses to integrate shipping functionality through plug-and-play integrations with ERP, WMS, or shop-systems, or directly via a flexible API. The platform connects to international and local last-mile carriers across Europe, providing automated shipping label creation, return label generation, and multi-carrier shipment tracking. The offering includes specialized solutions for Retail & E-commerce (starting at 2,000+ parcels/month) and Fulfilment Providers, plus the Shipcloud Energy Index (SEI) for transparent energy surcharge harmonization and a Customs Guide for international shipments.
Differentiator
Problem solved
Functional benefit
Products and services
- Shipcloud Platform A cloud-based multi-carrier parcel logistics platform that enables businesses to integrate shipping functionality into existing ERP, WMS, or shop systems via plug-and-play integrations or a flexible two-way REST API. It connects users to international and local last-mile carriers across Europe for automated shipping label creation, return label generation, and shipment tracking.
- Retail & E-commerce Solutions Shipping solutions tailored for retail and e-commerce businesses, enabling multi-carrier shipment across Europe with international and local last-mile carriers to lower costs and improve reliability for businesses shipping 2,000+ parcels per month.
- Fulfilment Provider Solutions Parcel logistics solutions for fulfilment providers and third-party logistics operators, featuring fast label creation at scale with local and international carriers fully integrated into warehouse management workflows.
- Shipcloud Energy Index (SEI) A standardized surcharge model that replaces carrier-specific energy pass-through mechanisms with a harmonized 5-point interval surcharge, calculated from publicly available European indicators (EU HICP, EU PPI, and Brent Oil) to provide predictable energy surcharges across all integrated carriers.
Quantifiable outcome
- Lower shipping costs through multi-carrier strategy
- +1 more outcomes
Companies that use shipcloud.io
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
shipcloud.io technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
shipcloud.io partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- BpostcoreBelgian postal operator whose terms and conditions are referenced in Shipcloud's general terms. Bpost is integrated as one of the carrier options for parcel delivery services.
- Correos ExpresscoreSpanish postal operator whose terms and conditions are referenced in Shipcloud's general terms. Correos Express is integrated as a carrier option for Spain deliveries.
- DPD (Germany & Netherlands)coreInternational parcel delivery network with DPD DE and DPD NL services integrated into Shipcloud platform. Terms and conditions are referenced in general terms.
- EvricoreUK-based parcel delivery service whose terms and conditions are referenced in Shipcloud's general terms for UK shipping operations.
- GLS (Austria, Germany, Netherlands)coreGeneral Logistics Systems with GLS AT, GLS DE, and GLS NL services integrated. GLS is one of the core carriers referenced in Shipcloud's terms and conditions.
- Poste ItalianecoreItalian postal operator integrated as a carrier option for Italy deliveries. Terms and conditions are referenced in general terms.
- PostNLcoreDutch postal operator with PostNL services integrated into Shipcloud platform for Netherlands shipping operations.
- UPS (Germany, Spain, Netherlands)coreUnited Parcel Service integrated across multiple country-specific services (UPS DE, UPS ES, UPS NL) as one of the major global carriers in Shipcloud's network.
Scale indicators2 records
Recent moves5 records
Expansion highlights6 records
shipcloud.io competitors and assessment
Company assessmentDirect peers
- Sendcloud: Sendcloud is a Dutch-headquartered multi-carrier shipping platform for European e-commerce, offering a near-identical product to Shipcloud (multi-carrier API, plug-and-play integrations, returns, shipping label automation). It is the most direct head-to-head competitor, particularly strong in Benelux, Germany, and the UK.
- nShift: nShift is a European multi-carrier delivery management and shipping API provider serving retailers, manufacturers, and 3PLs. It competes directly with Shipcloud in parcel shipping, label generation, and carrier rate shopping across European geographies.
- ShipStation: ShipStation is a multi-carrier shipping SaaS owned by Stamps.com (Auctane) targeting SMB and mid-market e-commerce shippers. It overlaps with Shipcloud on multi-carrier label creation, branded tracking, and shop-system integrations, though with stronger US footprint.
- EasyPost: EasyPost is an API-first multi-carrier shipping platform serving developers and e-commerce businesses. It mirrors Shipcloud's API-first positioning and plug-in architecture, though EasyPost is more US-centric in its carrier coverage.
- Shippo: Shippo is a multi-carrier shipping API and dashboard platform for SMB e-commerce. It competes with Shipcloud on carrier-agnostic label creation, tracking, and developer integrations, primarily in the US market.
- Packlink: Packlink is a European parcel-shipping aggregator and broker owned by Packlink GmbH/AliExpress. It competes with Shipcloud on multi-carrier parcel shipping for SMBs and individuals across Spain, Germany, Italy, France, and the UK.
- ShippyPro: ShippyPro is an Italian-headquartered multi-carrier shipping and tracking platform for e-commerce. It overlaps with Shipcloud on multi-carrier label generation, tracking, returns, and integrations with European carriers and marketplaces.
- AfterShip: AfterShip is a post-purchase experience platform offering shipment tracking, returns, and delivery management across 900+ carriers. It competes with Shipcloud's tracking and returns capabilities, particularly for cross-border e-commerce brands.
Emerging players
- ParcelLab: ParcelLab is a Munich-based post-purchase experience platform focused on shipment tracking notifications and returns for European e-commerce. It overlaps with Shipcloud on tracking, branded communications, and returns (post-12Return), but is more focused on the marketing/notification layer than multi-carrier label creation.
- ShipBob: ShipBob is a US fulfilment network and shipping management platform with growing European footprint. It overlaps with Shipcloud in fulfilment-provider segment, offering multi-carrier label generation and WMS-integrated shipping workflows for 3PLs and DTC brands.
Market position
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
shipcloud.io social profiles
Digital presenceshipcloud.io compliance and trust
Trust signalCompliance1 record
shipcloud.io financial estimates
Financial estimateRevenue estimate
Valuation estimate
shipcloud.io leadership team
Management profileNumber of profiles
Profiles2 records
shipcloud.io subsidiaries and ownership
Company hierarchySubsidiaries2 records
shipcloud.io funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
shipcloud.io M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about shipcloud.io
What does shipcloud.io do?
Shipcloud provides a cloud-based SaaS parcel logistics platform that connects businesses to a network of international and local last-mile carriers across Europe. The platform is accessed via plug-and-play integrations with ERP, WMS, and shop systems, or directly through a flexible two-way REST API. It enables automated creation of shipping and return labels, multi-carrier shipment tracking, and harmonized energy surcharge management via the proprietary Shipcloud Energy Index (SEI).
Is shipcloud.io a public or private company?
shipcloud.io is a private company. It is classified as venture growth investor backed and is currently operating.
When was shipcloud.io founded?
shipcloud.io was founded in 2013. It employs 11 to 50 people.
Where is shipcloud.io based?
shipcloud.io is headquartered in Hamburg, Germany, in the Europe region.
How does shipcloud.io make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are transaction-based Shipping Fees.
Who are shipcloud.io's main competitors?
Direct peers on record are Sendcloud, nShift, ShipStation, EasyPost, Shippo, Packlink, ShippyPro and AfterShip. Emerging players are ParcelLab and ShipBob.
Does shipcloud.io have an API?
Yes. Shipcloud offers a flexible API that enables developers to integrate parcel shipping functionality directly into any system. The API supports two-way communication for creating shipping labels, return labels, and tracking shipments. The platform can be integrated into existing ERP, WMS, or shop-systems through plug-and-play integrations or direct API connection. The API documentation is available at developer.shipcloud.com. Developer documentation is at developer.shipcloud.com.
What industry is shipcloud.io in?
shipcloud.io's product category is Multi-Carrier Parcel Logistics Software. Its primary akta.pro industry code is TLAEAJAC, Shipper-Carrier Direct Contracting Networks. Its NAICS code is 488510 and its SIC code is 4731.