What Famedly does

Famedly GmbH is a Berlin-based, fully remote healthcare communications software company founded in 2019 by Dr. Philipp Kurtz and Dr. Niklas Zender. The company develops a secure messaging platform built on the Matrix decentralized communication protocol, with end-to-end encryption, integration into Germany's Telematikinfrastruktur (TI), and compliance certifications including ISO 27001, ISO 9001, C5, and GDPR. Its flagship product is the Famedly TI-Messenger, which became the first solution to receive gematik certification in 2024, enabling legally interoperable, cross-organizational communication across hospitals, clinics, pharmacies, nursing services, and physician practices in Germany.

The platform supports text, image, document, and voice messaging with deep integration into hospital information systems (KIS), practice management systems, LDAP/Active Directory, and the gematik directory service that enables users to locate and contact any connected healthcare professional without phone numbers. Famedly serves three primary verticals: hospitals and clinics, outpatient nursing services (Pflegedienste), and pharmacies, with additional positioning for government and public sector authorities. Notable customers include Universitätsklinikum Frankfurt, Medizinische Hochschule Hannover, Klinikum Wels-Grieskirchen, Salzburger Landeskliniken, and the GEDISA-deployed pharmacy messenger reaching approximately 18,000 pharmacies in Germany.

Famedly operates a sales-led go-to-market motion with annual subscriptions for both cloud and on-premise deployments, supported by channel partnerships (GEDISA for pharmacy distribution, x-tention for TI-Messenger operations) and demand-generation activities including webinars, case studies, and gated whitepapers. The company has raised approximately €2.5M in disclosed seed funding, has 60+ employees across multiple nationalities, and operates exclusively in the DACH region.

Name

Famedly

Legal name

Famedly GmbH

Website

https://famedly.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Famedly is a Berlin-based healthcare communications software company building Germany's first gematik-certified TI-Messenger. It serves hospitals, pharmacies, and nursing services with secure, end-to-end encrypted messaging integrated into the national Telematikinfrastruktur.

Ownership category

akta.pro rank

Product category

Healthcare Messaging Software

NAICS

Telephone Answering Services (561421)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Secure Communication & Collaboration (Secure Messaging/Email/Teleconferencing) (HLACAJAM)

akta.pro secondary industries

Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC), Patient Self-Service Portal for Scheduling & Management (HLACADAK), Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

Keywords

• Healthcare messaging platform
• Secure clinical communication
• TI-Messenger software
• Telemedicine infrastructure
• Encrypted healthcare chat

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Subscription Licensing (Cloud): Famedly provides its messaging platform as a cloud-hosted software service. Pricing is subscription-based, billed annually in advance (as stated in AGB: 'stellt der Anbieter die Leistungen zu Beginn eines Abrechnungszeitraums für ein Jahr im Voraus in Rechnung'). The subscription model covers the software service, cloud infrastructure, support, and TI connectivity. Entry-level pilots and starter packages are available at flat-rate pricing.
2. Subscription Licensing (On-Premise): For on-premise deployments, Famedly provides its server software and web application on a virtual server allocated to the customer. This also operates on an annual subscription model, with pricing dependent on user count and feature scope.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Famedly develops and sells a gematik-certified secure messaging platform (TI-Messenger) for healthcare organizations in Germany, enabling real-time encrypted communication across hospitals, clinics, pharmacies, nursing services, and public-sector bodies via the national Telematikinfrastruktur. The platform is delivered as cloud-hosted or on-premise subscriptions and integrates with hospital information systems (KIS), pharmacy management systems, and the gematik directory service to replace fax, phone, and email in clinical workflows.

Product overview

Famedly offers a secure healthcare communication platform consisting of two main product tiers: Famedly TI-Messenger (the first gematik-approved solution integrated with Germany's Telematikinfrastruktur for cross-facility communication with pharmacies, hospitals, and care services) and Famedly Messenger (internal-only messaging without TI connection). Both tiers provide end-to-end encrypted text, image, document, and voice messaging. The portfolio includes specialized solutions for clinics/hospitals, care services, and public sector authorities. The company targets healthcare facilities across Germany, with deployments in university hospitals, general hospitals, 13,000 pharmacies, and nursing services, offering implementation support, personal demos, and webinars as associated services.

Differentiator

Problem solved

Functional benefit

Products and services

• Famedly TI-Messenger The first gematik-approved TI-Messenger solution that enables secure, real-time communication between healthcare professionals through Germany's Telematikinfrastruktur (TI). Supports text, images, documents, and voice messages with end-to-end encryption and integrates with hospital information systems (KIS), pharmacy systems, and the gematik directory service.
• Famedly Messenger Internal secure messaging solution for healthcare organizations without TI connection, enabling staff communication via text, images, documents, and voice messages within a single organization using end-to-end encryption. Available as cloud-hosted or on-premise deployments.
• Famedly for Clinics and Hospitals Unified communication solution for hospitals and clinics covering the entire organization, both internal and external, with KIS integration for automatic chat documentation in patient records.
• Famedly for Care Services (Pflegedienste) Digital communication platform tailored for nursing staff, management, and on-call teams, enabling real-time coordination across care teams and with physicians and pharmacies.
• Famedly for Authorities and Public Sector Secure information exchange solution for public authorities and government agencies for daily operations and emergencies, compliant with GDPR, resilient, and sovereign with German data hosting.

Quantifiable outcome

• Users report 5x faster communication and coordination compared to previous methods (fax, phone, email)
• +5 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core, supporting and minor.

• GEDISAcoreStrategic or Co-development PartnerGEDISA (Gesellschaft für Einrichtungen der Sozialstationen mbH) serves as Famedly's co-development and go-to-market partner for the pharmacy messenger. GEDISA built the pharmacy messenger on Famedly's Matrix-based platform, with Famedly serving as the technology development partner. Through this partnership, nearly 18,000 pharmacies in Germany have been equipped with the Famedly-based messenger. GEDISA CEO Sören Friedrich describes Famedly as a trusted development partner with continuous support throughout the project.
• x-tention Informationstechnologie GmbHcoreTechnology or Integrationx-tention (based in Wels, Austria) provides full-service TI-Messenger operations aligned with gematik certification requirements. Listed as a subprocessor in Famedly's AGB Anlage 2c. x-tention operates the TI-Messenger corresponding to gematik approval requirements, handling the full-service operation of the TI-Messenger for connected healthcare organizations.
• Hetzner Online GmbHsupportingTechnology or IntegrationHetzner Online GmbH (Germany) provides server hosting for Famedly's server software operations. Listed as a subprocessor in Famedly's AGB Anlage 2c. Hetzner stores usernames (unencrypted), communication content, and operates servers in Germany (Gunzenhausen).
• Scaleway SASsupportingTechnology or IntegrationScaleway SAS (France) provides storage services for Famedly, specifically storing encrypted backups and log files. Listed as a subprocessor in Famedly's AGB Anlage 2c. Scaleway stores encrypted usernames, communication content, and log files on servers in France (Paris).
• Atlassian Pty LtdsupportingTechnology or IntegrationAtlassian (Australia) provides the support ticketing system (service desk) used by Famedly for customer support. Listed as a subprocessor in Famedly's AGB Anlage 2c. Atlassian stores customer names and user inputs submitted through the support tool.
• RED Group (Jochen Brüggemann)minorGTM or Marketing PartnerRED Group, founded and led by Jochen Brüggemann, co-hosts educational webinars with Famedly targeting nursing facilities. RED Group's mission is to ease the work of healthcare professionals through secure cloud systems. The webinar focuses on TI connection steps, common planning mistakes, and practical TI-Messenger usage in nursing daily routines.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TigerConnect: US-based healthcare communication platform providing secure messaging, voice, video, and clinical workflow integration for hospitals and care teams. Closest global competitor with comparable feature set, enterprise healthcare focus, and integration capabilities.
• medflex: Germany-based secure healthcare messenger enabling communication between physicians, patients, and other healthcare professionals. Direct competitor in the German secure healthcare messaging market with overlapping customer base of physicians and care providers.
• Klara: Healthcare communication platform enabling secure messaging between providers and patients. Direct peer with comparable messaging-centric approach to healthcare workflows, though more patient-engagement focused than Famedly's inter-provider model.
• Cureatr: US-based clinical communication and care coordination platform serving health systems with secure messaging and clinical workflow tools. Direct peer in clinical messaging market with comparable hospital customer focus.
• Siilo: Dutch secure messaging platform for healthcare professionals, offering end-to-end encrypted communication for clinical teams. Direct peer with similar target customer (healthcare professionals) and comparable secure messaging architecture, though focused on Benelux/UK markets.
• Pager: US-based enterprise healthcare communication and care coordination platform serving health systems and payers. Direct peer in clinical messaging with adjacent care navigation functionality, comparable security and integration focus.

Broad incumbents

• CompuGroup Medical: German-headquartered healthcare IT giant providing practice management systems, hospital information systems, and communication tools to physicians and hospitals across Europe. Broad incumbent with overlapping communication and integration capabilities, much larger scale and broader portfolio.
• Doctolib: Major European healthtech platform providing appointment booking, telehealth, and secure messaging for physicians and patients across Germany, France, and other markets. Broad incumbent with overlapping communication features, much larger scale and consumer-facing brand.
• Imprivata: US-based healthcare IT security and identity company providing authentication, secure communications, and workflow solutions for hospitals. Broad incumbent with overlap in secure healthcare messaging and identity management, but as part of broader identity and access portfolio.
• Vocera (Stryker): Clinical communications platform now owned by Stryker, providing secure messaging, voice, and alarm management for hospitals globally. Broad incumbent with comparable secure clinical communication offering, significantly larger enterprise footprint and resources.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@famedly
• LinkedInlinkedin.com/company/famedly
• Facebookfacebook.com/wearefamedly

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Famedly