Tuned
Tuned is a digital hearing health company that provides employers with a tele-audiology hearing care benefit. The platform connects employees with a network of 200+ licensed audiologists across all 50 US states for screenings, consultations, hearing aids, tinnitus management, vestibular care, pediatric services, and OSHA-compliant hearing conservation.
- Company typePrivate
- Founded2020
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Tuned does
Tuned is a digital hearing health company that sells employer-sponsored hearing care benefits through a tele-audiology platform. Founded in 2020 and headquartered in Brooklyn, New York, the company operates as Tuned Care, Inc., a Delaware C-corp with 101-250 employees. The platform connects employees of subscribing employers with a network of more than 200 licensed audiologists across all 50 US states, delivering annual three-part hearing screenings, tele-audiology consultations, OTC and prescription hearing aids, tinnitus management, vestibular (balance) care, pediatric hearing care for ages 13-17 (using UCSF's Rhythmicity and Sound Scouts gamified assessments), and an OSHA-compliant STAR Hearing Conservation Program. The company also offers situation-specific solutions for TV, music, phone calls, and remote work, with native support for Apple AirPods Pro 2.
Tuned operates a B2B2C subscription model in which employers pay a per-employee recurring fee (monthly billing, quote-based pricing not publicly disclosed) to make the hearing benefit available to their workforce, with health plan administrators and insurance carriers serving as integration and distribution partners. Direct distribution also runs through broker and benefits consultant channels. According to company disclosures, 1.4 million people can access Tuned through employer benefits and marketplaces, and case studies report over 30% employee engagement with the benefit when offered.
The company has raised approximately $8.2M in disclosed funding across four rounds (September 2022 seed, February 2023 seed, February 2024 seed extension, and a December 2024 SEC-filed round of roughly $1M), with Unum Group leading the most recent institutional extension. It has achieved SOC 2 Type I (December 2023), SOC 2 Type II (2024), and ISO 27001 (2024) certifications, and has been named to the Digital Health New York 100 list for three consecutive years (2022-2024).
Tuned firmographics
Firmographics- Name
- Tuned
- Legal name
- Tuned Care, Inc.
- Website
- https://tunedcare.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Tuned is a digital hearing health company that provides employers with a tele-audiology hearing care benefit. The platform connects employees with a network of 200+ licensed audiologists across all 50 US states for screenings, consultations, hearing aids, tinnitus management, vestibular care, pediatric services, and OSHA-compliant hearing conservation.
- Ownership category
- akta.pro rank
Tuned industry classification
Industry- Product category
- Digital Hearing Health Benefits Platform
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)
- akta.pro primary industry
- Audiology & Hearing Diagnostic Centers (HLAFAKAH)
- akta.pro secondary industries
- Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL), Assistive Listening & Accessibility AV Infrastructure (Hearing loops, captioning hardware) (EDAEAHAN)
Keywords
Where Tuned is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Tuned business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Employer-Sponsored Benefit Plans: Tuned offers hearing health benefits as an employer-sponsored benefit. Employers pay for access to the platform and hearing services for their employees, generating recurring subscription revenue based on employee count or a per-employee-per-month model.
- Health Plan Administrator Partnerships: Tuned partners with health plan administrators and insurance carriers to provide hearing benefits integrated into health insurance plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Employer-sponsored hearing health benefit |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Tuned product offering
Product offeringCore offering
Tuned operates a tele-audiology platform that delivers comprehensive hearing health benefits as an employer-sponsored employee benefit. The platform provides preventive hearing screenings, virtual consultations with a network of 200+ licensed audiologists across all 50 U.S. states, access to over-the-counter and prescription hearing aids, tinnitus management, vestibular/balance care, pediatric hearing care for children aged 13-17, and an OSHA-compliant STAR hearing conservation program.
Product overview
Tuned is a digital hearing health company offering a comprehensive platform that provides preventive and ongoing hearing care as an employer-sponsored benefit. The core Tuned Hearing Health Platform serves as the unified gateway, connecting users with teleaudiology consultations, hearing screenings, and access to prescription and OTC hearing aids. The platform is complemented by specialized modules including the STAR Hearing Conservation Program (OSHA-compliant workplace solution), Pediatric Hearing Care (for ages 13-17), Tinnitus Management, Vestibular Care, and situation-specific solutions for TV, music, phone calls, and workplace communication. Tuned Mono appears as a named product variant. The platform connects users with a network of over 200 licensed audiologists across the United States and integrates Google and Microsoft authentication for user access.
Differentiator
Problem solved
Functional benefit
Products and services
- Tuned Hearing Health Platform A comprehensive digital hearing health platform offered as an employer-sponsored benefit, providing preventive and ongoing hearing care, telehealth consultations with licensed audiologists, hearing screenings, and access to hearing health products. Sold to employers, health plan administrators, and benefits brokers as a subscription benefit for their employees and members.
- Pediatric Hearing Care Hearing screening and care program for children aged 13-17 using gamified assessment tools (Rhythmicity by UCSF and Sound Scouts) followed by pediatric audiologist consultation and care navigation. First-of-its-kind teleaudiology platform for pediatric hearing care.
- STAR Hearing Conservation Program OSHA-compliant hearing conservation program integrating Scheduling, Testing, Analytics, and Recording into a single scalable platform for proactive clinical interventions, audiometric testing, and administrative reporting. Developed with input from OSHA Hearing Conservation Program authors.
- Tinnitus Management Specialty service using screening methods to identify members with bothersome tinnitus, connecting them with highly specialized audiologists for evidence-based management techniques. Included in the Tuned platform subscription.
- Vestibular (Balance) Care World-first referral service for vestibular disorders, addressing the high prevalence of balance issues including 69 million Americans with vestibular dysfunction. Connects members with specialized vestibular audiologists. Included in the Tuned platform subscription.
- Tuned Mono A specific hearing health solution offering within the Tuned platform, presented as a named product variant in the company's navigation and solution pages.
Quantifiable outcome
- Over 30% employee engagement with hearing benefits when offered
- +2 more outcomes
Companies that use Tuned
Customer profileSegments4 records
Ideal customer profiles4 records
Tuned technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Tuned partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered strategic and core.
- BLUEMOTHstrategicPartnership to enhance comprehensive hearing health solutions by combining Tuned's comprehensive care with BLUEMOTH's innovative hearing aid options, providing members with an unparalleled hearing health experience.
- Work Health SolutionscoreStrategic partnership to bring Tuned's health and safety hearing compliance program to employers subject to OSHA regulations. Joint business development, co-hosted webinars, and raising awareness of hearing health issues. Work Health Solutions provides occupational health and wellness solutions and has Fortune 500 clients.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Tuned competitors and assessment
Company assessmentDirect peers
- Eargo: Eargo sells OTC and prescription hearing aids direct-to-consumer and through audiology channels. It is directly comparable to Tuned as a hearing care brand competing for the same end user, though Tuned's primary channel is employer-sponsored while Eargo's is retail/DTC.
- Lexie Hearing: Lexie sells OTC hearing aids online and via retail partners, including through audiology support. It competes with Tuned for the same consumer with mild-to-moderate hearing loss and has been featured as a partner on Tuned's podcast series.
- Audicus: Audicus is an online hearing aid retailer offering OTC and prescription devices with remote audiology support. Like Tuned, it delivers hearing care through a telehealth-enabled model rather than a traditional clinic, targeting price-sensitive consumers.
- Lively (Jabra Enhance): Lively, now part of Jabra Enhance, sells OTC hearing aids online with audiology consultation included. Comparable to Tuned in providing bundled hearing care (device + audiology) through a virtual channel, though distribution is consumer-direct rather than employer-sponsored.
- Yes Hearing: Yes Hearing provides in-home and telehealth audiology services and sells prescription hearing aids. It is comparable to Tuned as a non-clinic hearing care delivery model serving hearing-impaired consumers, though its channel is direct-to-consumer rather than employer benefits.
Emerging players
- Olive Union: Olive Union develops smart hearing devices with companion apps, overlapping with Tuned's OTC device and teleaudiology strategy. Smaller scale than Tuned but addresses the same consumer with a tech-forward product.
Broad incumbents
- Hinge Health: Hinge Health sells digital musculoskeletal care as an employer benefit through the same HR/benefits broker channel Tuned uses. Comparable in B2B2C employer benefits GTM and in competing for HR wellness budget, though its clinical focus is MSK rather than hearing.
- Omada Health: Omada Health delivers digital chronic care (diabetes, hypertension, behavioral health) as an employer and health plan benefit. Comparable to Tuned in employer/plan-sponsored virtual care GTM and in serving risk-bearing buyers, though its therapeutic focus differs.
- Virta Health: Virta Health offers employer and health-plan-sponsored virtual care for type 2 diabetes and metabolic disease. Comparable to Tuned as a point-solution digital health benefit sold through employers and plans, addressing chronic conditions through remote clinical care.
- Sword Health: Sword Health provides virtual MSK and pelvic health care as an employer benefit, using a similar B2B2C model with remote clinicians. Comparable to Tuned in employer-sponsored virtual specialty care delivery and benefits broker distribution.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tuned social profiles
Digital presenceTuned compliance and trust
Trust signalCompliance3 records
Tuned financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tuned leadership team
Management profileNumber of profiles
Profiles9 records
Tuned funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tuned M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tuned
What does Tuned do?
Tuned operates a tele-audiology platform that delivers comprehensive hearing health benefits as an employer-sponsored employee benefit. The platform provides preventive hearing screenings, virtual consultations with a network of 200+ licensed audiologists across all 50 U.S. states, access to over-the-counter and prescription hearing aids, tinnitus management, vestibular/balance care, pediatric hearing care for children aged 13-17, and an OSHA-compliant STAR hearing conservation program.
Is Tuned a public or private company?
Tuned is a private company. It is classified as venture growth investor backed and is currently operating.
When was Tuned founded?
Tuned was founded in 2020. It employs 101 to 250 people.
Where is Tuned based?
Tuned is headquartered in New York, United States, in the North America region.
How does Tuned make money?
Two revenue lines are on record. Employer-Sponsored Benefit Plans are the primary driver. The others are health Plan Administrator Partnerships.
Who are Tuned's main competitors?
Direct peers on record are Eargo, Lexie Hearing, Audicus, Lively (Jabra Enhance) and Yes Hearing. Olive Union is listed as an emerging player. Broad incumbents are Hinge Health, Omada Health, Virta Health and Sword Health.
Does Tuned have an API?
No public API is recorded for Tuned.
What industry is Tuned in?
Tuned's product category is Digital Hearing Health Benefits Platform. Its primary akta.pro industry code is HLAFAKAH, Audiology & Hearing Diagnostic Centers, with a secondary code of CRACANAL, Hearing Enhancement / Assistive Listening Audio Devices. Its NAICS code is 621340.