Mainteny
Mainteny is a Berlin-based SaaS company founded in 2020 that provides an all-in-one cloud ERP platform — including invoicing, scheduling, mobile field app, AI call-handling assistant Karen, and IoT monitoring — primarily for small and medium-sized elevator and lift maintenance companies across nine European countries.
- Company typePrivate
- Founded2020
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Mainteny does
Mainteny GmbH is a Berlin-based SaaS company founded in 2020 by Tom Chenna (Co-founder & CEO) that provides an all-in-one cloud-based ERP platform for small and medium-sized maintenance companies, with particular depth in the elevator and lift maintenance vertical. The platform consolidates invoicing, quotation, contract management, job scheduling, time tracking, work reports and checklists, CRM, project management, inventory, and purchase invoice management into a single system, supplemented by a cross-platform mobile app (iOS/Android) with offline functionality for field engineers. A distinguishing add-on is Karen, an AI-powered Office Assistant that handles inbound calls around the clock, transcribes conversations, identifies customer requests (fault reports, bookings, new inquiries), and auto-creates work orders or tasks, supported by an IoT-Monitoring module that connects elevator control systems via hardware partners (eleon data, basetronix/Q-Bold, Modusystems, Safeline) for real-time performance data and predictive maintenance.
Mainteny firmographics
Firmographics- Name
- Mainteny
- Legal name
- Mainteny GmbH
- Website
- https://mainteny.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mainteny is a Berlin-based SaaS company founded in 2020 that provides an all-in-one cloud ERP platform — including invoicing, scheduling, mobile field app, AI call-handling assistant Karen, and IoT monitoring — primarily for small and medium-sized elevator and lift maintenance companies across nine European countries.
- Ownership category
- akta.pro rank
Mainteny industry classification
Industry- Product category
- Maintenance ERP / Field Service Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
- akta.pro secondary industry
- Professional Services Automation (PSA) & Services ERP (HDAEAEAF)
Keywords
Where Mainteny is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Mainteny business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription Licenses: License-based pricing model where customers pay per user per month. Single price for all user types (office workers and field engineers). Minimum contract duration of 1 year. Additional licenses can be added as the company grows. Cloud-based access from any device with browser or mobile app.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard License - Single price for all users |
| Freemium | Pay-as-you-go | Free Trial Available |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Mainteny product offering
Product offeringCore offering
Mainteny provides an all-in-one cloud-based ERP software platform for maintenance companies, bundling invoicing, quotation, contract management, job scheduling, CRM, inventory, project management and time tracking. It is augmented by a cross-platform mobile app for field technicians with offline functionality, a Karen AI Office Assistant that answers calls and creates tasks, and an IoT Monitoring module for predictive maintenance on elevator and other assets.
Product overview
Mainteny is a cloud-based all-in-one ERP software platform designed specifically for maintenance companies. The core platform provides a unified solution combining invoicing, quotation, contract management, job scheduling, time tracking, work reports, customer relations (CRM), project management, inventory, and purchase invoice management. The platform is augmented by a Mobile App for field technicians with offline functionality, and Karen - an AI-Office Assistant for automated call handling and task creation. An IoT Monitoring module enables real-time asset monitoring and predictive maintenance. The platform supports over 25 integrations including accounting software (XERO, DATEV, QuickBooks), ERP systems (Odoo, MS Business Central), and IoT hardware providers. Pricing is license-based at €19/month per user with a one-year minimum contract.
Differentiator
Problem solved
Functional benefit
Products and services
- Mainteny Platform All-in-one cloud-based ERP software for maintenance companies, providing tools for service technicians and managers including invoicing, quotation, contract management, job scheduling, mobile app, CRM, reports and checklists, automations, and inventory. Sold per license per month on a minimum one-year contract, with IoT and certain integrations available on request.
Quantifiable outcome
- 20% more jobs with existing team
- +2 more outcomes
Companies that use Mainteny
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
Mainteny technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability5 records
Feature5 records
Mainteny partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- eleon datacoreIoT integration partner. The eleon S1 retrofit module connects to control systems and provides real-time performance data for predictive maintenance.
- basetronix (Q-Bold)coreIoT integration partner. Q-Bold retrofit module is linked to the control system for real-time data from elevator systems.
- Modusystems (Modu-View)coreIoT integration partner. Modu-view retrofit module compatible with various elevator control systems.
- XerocoreAccounting software integration. Real-time transfer of invoice data. Invoices are sent from Xero.
- DATEV OnlinecoreLeading German accounting solution. Transfer of all transactions and document images in real time.
- LexofficecoreAccounting software integration for German market.
- SagecoreAccounting software integration.
- QuickBookscoreAccounting software integration. Real-time transfer of invoice data.
- ChatGPT (OpenAI)coreAI integration using ChatGPT for various functionalities within Mainteny, including the Karen AI Office Assistant.
- Bank IntegrationcoreConnect business bank accounts for automatic payment reconciliation.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Mainteny competitors and assessment
Company assessmentDirect peers
- Joblogic: Joblogic is a UK-based field service management SaaS for HVAC, plumbing, electrical, and maintenance contractors. Direct comparable on product (job management, mobile app, invoicing) and on targeting small/mid-market service companies, though UK-first.
- simPRO: simPRO is a field service management SaaS for trades and service contractors (HVAC, electrical, plumbing, elevator-style service). Closely comparable to Mainteny in serving small/mid-market maintenance companies with job scheduling, quoting, invoicing, and mobile field tools.
- Jobber: Jobber is an SMB field service platform for home and commercial service businesses, offering quoting, scheduling, invoicing, and a mobile app. Comparable business model (per-user SaaS, vertical SMB focus) and similar feature surface to Mainteny, though with broader trades focus.
- ServiceM8: ServiceM8 is a field service management app for trades and service businesses with job management, quoting, invoicing, and a mobile app. Closely comparable on product scope and target customer (small maintenance/service companies), competing in adjacent geographies.
- Housecall Pro: Housecall Pro is an all-in-one field service management platform for home service businesses, with scheduling, dispatching, invoicing, and a mobile app. Comparable to Mainteny's all-in-one ERP approach but aimed at the US home services market.
Broad incumbents
- WorkWave Service: WorkWave Service is a field service and route management platform for SMB and mid-market service businesses, with CRM, scheduling, and mobile capabilities. Comparable on target customer size and product scope, though broader across pest control, lawn care, and trades.
- ServiceTitan: ServiceTitan is a leading field service management platform for trades (HVAC, plumbing, electrical, elevator) with a much larger footprint and broader feature set. Comparable product category but operates at significantly larger scale and serves enterprise trades businesses globally.
- ServiceMax: ServiceMax (GE Digital / PTC) is an asset-centric field service management platform for complex equipment, used by manufacturers and service organizations. Comparable in asset/IoT-driven maintenance workflows; broader and more enterprise-oriented than Mainteny.
- Salesforce Field Service: Salesforce Field Service is the FSM module of the Salesforce platform, used by enterprise service organizations for scheduling, dispatch, and mobile workforce management. A broad incumbent that overlaps with Mainteny's scheduling/mobile/invoicing capabilities at the enterprise tier.
- Microsoft Dynamics 365 Field Service: Microsoft Dynamics 365 Field Service is an enterprise FSM solution with scheduling, work order management, and IoT capabilities, integrated with the Microsoft cloud stack. Comparable on field service functionality at the enterprise tier; competes for larger maintenance customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Mainteny social profiles
Digital presenceMainteny compliance and trust
Trust signalCompliance4 records
Mainteny financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mainteny leadership team
Management profileNumber of profiles
Profiles7 records
Mainteny funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mainteny M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mainteny
What does Mainteny do?
Mainteny provides an all-in-one cloud-based ERP software platform for maintenance companies, bundling invoicing, quotation, contract management, job scheduling, CRM, inventory, project management and time tracking. It is augmented by a cross-platform mobile app for field technicians with offline functionality, a Karen AI Office Assistant that answers calls and creates tasks, and an IoT Monitoring module for predictive maintenance on elevator and other assets.
Is Mainteny a public or private company?
Mainteny is a private company. It is classified as venture growth investor backed and is currently operating.
When was Mainteny founded?
Mainteny was founded in 2020. It employs 11 to 50 people.
Where is Mainteny based?
Mainteny is headquartered in Berlin, Germany, in the Europe region.
How does Mainteny make money?
One revenue line is on record: saaS Subscription Licenses.
Who are Mainteny's main competitors?
Direct peers on record are Joblogic, simPRO, Jobber, ServiceM8 and Housecall Pro. Broad incumbents are WorkWave Service, ServiceTitan, ServiceMax, Salesforce Field Service and Microsoft Dynamics 365 Field Service.
Does Mainteny have an API?
Yes. Mainteny offers a documented REST API through which own systems can be connected, and data can be queried or written. Integrations are available via prebuilt interfaces and are set up by the Mainteny team. For custom requirements, technical know-how is recommended.
What industry is Mainteny in?
Mainteny's product category is Maintenance ERP / Field Service Management Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects), with a secondary code of HDAEAEAF, Professional Services Automation (PSA) & Services ERP. Its NAICS code is 51821 and its SIC code is 7372.