SameSystem
SameSystem is a European SaaS provider of workforce management software for the retail and hospitality sectors, offering AI-assisted scheduling, iBeacon attendance tracking, HR automation, and payroll integrations on a per-department subscription to over 1,300 customers in 24 countries.
- Company typePrivate
- Founded2008
- HeadquartersVærløse, Denmark
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What SameSystem does
SameSystem is a European SaaS workforce management provider focused exclusively on the retail and hospitality sectors. The platform unifies eight modules — AI-assisted scheduling ("Perfect AI-planning"), mobile employee and manager app, HR and payroll administration automation, iBeacon-based attendance tracking, daily operations tools, employee engagement, business intelligence reporting, and pre-built integrations — sold as a single all-inclusive license on a per-department subscription that does not vary with headcount. The company positions itself as a vertical alternative to generic WFM platforms, with a compliance engine built for European labor laws, union agreements, and multi-market retailers, and an AI forecasting layer that the company claims outperforms human managers 86% of the time by training on operational data from 15,500+ departments and POS/customer counter integrations.
The company monetizes primarily through monthly per-department SaaS fees paid by 1,300+ customers across 24 countries, supported by country-based retail advisors and a sales-led motion with self-serve inbound components. iBeacon hardware is provided free of charge, and unlimited support is included. Distribution runs through direct field sales in Hamburg (DACH), Barcelona (Iberia), Oslo (Norway), Copenhagen (HQ/Denmark), and Vilnius, targeting enterprise and mid-market retailers and hospitality operators. SameSystem is headquartered in Copenhagen, Denmark, is registered as SameSystem A/S, and trades on the Copenhagen exchange under CPH:SAME. The company reports 99.3% customer satisfaction, 4.5-star app ratings, and a 75-person headcount (45 of whom are developers), consistent with a capital-efficient, organically grown European vertical SaaS business.
SameSystem firmographics
Firmographics- Name
- SameSystem
- Legal name
- SameSystem A/S
- Website
- https://samesystem.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SameSystem is a European SaaS provider of workforce management software for the retail and hospitality sectors, offering AI-assisted scheduling, iBeacon attendance tracking, HR automation, and payroll integrations on a per-department subscription to over 1,300 customers in 24 countries.
- Ownership category
- akta.pro rank
SameSystem industry classification
Industry- Product category
- Workforce Management Software
- NAICS
- Payroll Services (541214)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB)
Keywords
Where SameSystem is headquartered
LocationHeadquarters
- HQ city
- Værløse
- HQ country
- Denmark
- HQ region
- Europe
Offices5 records
Markets served
SameSystem business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations, Infrastructure
Revenue model
- SaaS Subscription - Per Department: SameSystem charges a fixed price per department/branch per month or year. The pricing is independent of the number of employees, meaning hiring more staff does not increase costs. There are no fluctuations based on seasonal workers. The license includes all modules and features with no add-ons required.
- Implementation and Onboarding Services: Customer Service Managers with deep retail and hospitality expertise assist with system setup and implementation to ensure maximum benefit from day one. While support is unlimited and included, professional implementation services may represent an additional service component.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-inclusive per department pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
SameSystem product offering
Product offeringCore offering
SameSystem is a cloud-based SaaS workforce management platform exclusively for retail and hospitality businesses, offering AI-powered employee scheduling, mobile time and attendance tracking via iBeacon Bluetooth technology, HR and payroll administration automation, and real-time business intelligence dashboards. The platform is sold on a fixed per-department subscription basis with all modules included and is distributed across 24 European countries with 14 supported languages.
Product overview
SameSystem is a unified Workforce Management platform exclusively designed for retail and hospitality industries. The platform consists of eight integrated modules: Perfect AI-planning (AI-powered scheduling), Modern app (mobile application), Automation of administration (HR and payroll automation), Attendance tracking with iBeacon (time and attendance), Improved daily operations (management tools), Motivated teams (employee engagement), Business overview (reporting), and Timesaving integrations (POS, payroll, and HR system connections). All modules are included in a single license with no additional costs for new features or updates. The SaaS solution is cloud-based, requires no special hardware, and supports operations across 24 countries with 14 solution languages.
Differentiator
Problem solved
Functional benefit
Products and services
- Perfect AI-planning AI-powered workforce scheduling solution that predicts customer traffic patterns to optimize staffing levels, reduce labor costs, and increase sales by matching employee schedules to when customers are in the store. For retail and hospitality businesses.
- Modern App
- Automation of Administration HR and administrative automation module that streamlines payroll processing, digital contract management, employee data management, and government reporting to reduce manual work and eliminate human errors. For retail and hospitality businesses.
- Attendance Tracking (iBeacon) iBeacon-based time and attendance tracking system specifically designed for retail and hospitality. Uses Bluetooth technology to ensure schedules match actual work hours, automatically adjusting times for late arrivals or early departures, typically saving 2-7% on labor costs.
- Improved Daily Operations Daily operations management tools that assist retail and hospitality managers with KPI-driven insights, automated scheduling, real-time staff communication, task management, and compliance tracking.
- Motivated Teams
- Business Overview Real-time business intelligence and reporting dashboard providing live KPIs, customizable reports, automated subscriptions, and strategic insights for management and headquarters across all departments and districts.
- Timesaving Integrations Pre-built integrations and Open API with POS systems, payroll providers, HR platforms, customer counters, and employee engagement tools that eliminate manual data entry and ensure seamless data flow across business systems.
Quantifiable outcome
- AI outperforms human managers in forecasting accuracy 86% of the time, reducing variance from 22% to 14.8%, with assisted AI achieving 10.2% variance
- +5 more outcomes
Companies that use SameSystem
Customer profileNamed customers20 records
Segments2 records
Ideal customer profiles2 records
SameSystem technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability5 records
Feature7 records
SameSystem partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- OnlinePOScorePoint of Sale integration partner. SameSystem pulls sales data directly from POS systems to power AI forecasting for staffing optimization.
- AjourcorePOS integration partner enabling data flow between point of sale and workforce management scheduling.
- DdD RetailcorePOS integration partner for retail operations data synchronization.
- IntectcorePayroll system integration enabling automatic import of updated schedules and payroll data from SameSystem to payroll processing.
- HogiacorePayroll system integration partner for Scandinavian markets.
- Visma (multiple products)coreComprehensive partnership with Visma including Visma Huldt & Lillevik Lønn, Visma ePOS, Visma Lon, Visma Lon 600, and Visma Agda. Multiple payroll and HR integrations across Scandinavian markets.
- LessorcorePayroll system integration partner for Danish market.
- Vemco GroupcoreCustomer counter integration. SameSystem's AI forecasting uses customer counter data to predict staffing needs - more data enables more accurate predictions.
- Open API / Custom IntegrationscoreOpen API available for customers to build custom integrations. SameSystem encourages customers to contact their representative for custom integration development.
Scale indicators9 records
Recent moves6 records
Expansion highlights7 records
SameSystem competitors and assessment
Company assessmentDirect peers
- Quinyx: Nordic-origin workforce management SaaS targeting retail, hospitality, and other shift-based industries. Most direct head-to-head competitor to SameSystem in European retail/hospitality WFM with overlapping AI scheduling and mobile capabilities.
- Planday: Danish-founded WFM platform owned by Xero, focused on shift planning, time tracking, and employee engagement for hourly workers in retail, hospitality, and HORECA. Highly comparable given shared Danish origins, retail/hospitality focus, and per-location SaaS model.
- Deputy: WFM and employee scheduling SaaS for shift-based industries, including retail and hospitality. Directly comparable on mobile-first scheduling, shift swapping, time clock, and AI-assisted scheduling features.
- Reflexis Systems (now part of Zebra Technologies): Retail-focused WFM, task management, and store operations platform now under Zebra Technologies. Direct comparable in retail WFM with strong footprint among large multi-store retailers.
- When I Work: Shift-based WFM platform targeting hourly workforces in retail, hospitality, and services with employee scheduling, time tracking, and team communication. Comparable SaaS model and target customer profile.
- Humanity (TCP Software): Cloud-based employee scheduling and time clock platform for shift-based industries. Comparable in core WFM functionality and target market (retail, hospitality, healthcare), with similar per-location pricing approach.
Broad incumbents
- UKG (Kronos): Large enterprise WFM and HCM suite serving retail, hospitality, healthcare, and manufacturing. Competes with SameSystem in enterprise retail WFM but operates at significantly larger scale and broader product breadth.
- Workforce Software (WorkForce Software): Enterprise WFM suite with strong retail and hospitality presence, covering time & attendance, scheduling, and compliance. Competes on similar problems but targets larger enterprises with deeper module breadth.
Emerging players
- Rotageek: UK-based WFM platform using data-driven scheduling for retail and healthcare. Comparable in AI/algorithmic scheduling focus but smaller scale and narrower geographic footprint.
- Shiftboard: Workforce scheduling software for shift-based organizations including retail, healthcare, and security. Overlaps with SameSystem on complex scheduling needs but serves broader verticals and tends to focus on longer shift-pattern environments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SameSystem social profiles
Digital presenceSameSystem compliance and trust
Trust signalCompliance2 records
SameSystem financial estimates
Financial estimateRevenue estimate
Valuation estimate
SameSystem leadership team
Management profileNumber of profiles
Profiles14 records
SameSystem funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SameSystem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SameSystem
What does SameSystem do?
SameSystem is a cloud-based SaaS workforce management platform exclusively for retail and hospitality businesses, offering AI-powered employee scheduling, mobile time and attendance tracking via iBeacon Bluetooth technology, HR and payroll administration automation, and real-time business intelligence dashboards. The platform is sold on a fixed per-department subscription basis with all modules included and is distributed across 24 European countries with 14 supported languages.
Is SameSystem a public or private company?
SameSystem is a private company. It is classified as public and is currently operating.
When was SameSystem founded?
SameSystem was founded in 2008. It employs 51 to 100 people.
Where is SameSystem based?
SameSystem is headquartered in Værløse, Denmark, in the Europe region.
How does SameSystem make money?
Two revenue lines are on record. SaaS Subscription - Per Department is the primary driver. The others are implementation and Onboarding Services.
Who are SameSystem's main competitors?
Direct peers on record are Quinyx, Planday, Deputy, Reflexis Systems (now part of Zebra Technologies), When I Work and Humanity (TCP Software). Broad incumbents are UKG (Kronos) and Workforce Software (WorkForce Software). Emerging players are Rotageek and Shiftboard.
Does SameSystem have an API?
Yes. SameSystem offers an OpenAPI that allows customers and partners to build custom integrations. The API is mentioned as an option for users who cannot find their preferred system among the listed integration partners, encouraging them to build their own integration using the open API.
What industry is SameSystem in?
SameSystem's product category is Workforce Management Software. Its primary akta.pro industry code is BPACAIAB, Payroll Software & Payroll-as-a-Service (SaaS). Its NAICS code is 541214 and its SIC code is 7370.