What HOAworks does

HOAworks (legal entity HOA.Works LLC) is a Knoxville, Tennessee-based private company that has operated a cloud-based HOA management platform since its 2022 founding. It serves three intertwined customer segments — self-managed HOA boards, home builders and developers, and HOAs needing standalone financial or transaction services — through an integrated offering that combines purpose-built software with operational and builder-side professional services. The core platform unifies financial management (budgets, bookkeeping, banking integration via Plaid, and AP/AR automation through Payabli), homeowner communication (email/SMS, virtual board meetings, e-voting, polls/surveys), violation and property management, service request handling, and document storage, with PCI-DSS, GDPR, and CCPA compliance built on payments processed through Stripe and Authorize.net.

Beyond the software (subscription starting at $45/month, with a 14-day free trial and a $29/month small-HOA entry point), HOAworks monetizes via two service sub-brands: CommunityWorks, which provides hands-on board support, vendor coordination, and governance/compliance guidance to HOA boards on custom multi-year contracts; and Builderworks, which delivers warranty administration, HOA formation and setup, and a Digital Home Assistant service to home builders and developers from construction through turnover. Standalone HOA accounting services and escrow/resale transaction support round out the revenue mix, the latter provided at no direct cost to the HOA. The go-to-market is dual-motion: product-led growth with self-serve signup and content/SEO for the software tier, supplemented by direct sales for custom-priced CommunityWorks and Builderworks engagements. The company is founder-led, with Frank Sette as President & CEO, has raised $1.2M in disclosed funding, employs 11–50 people, and reports nationwide U.S. service availability with explicit operations in Nevada and California plus Florida-compliant features.

Name

HOAworks

Legal name

HOA.Works LLC

Website

https://hoa.works

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

HOAworks (HOA.Works LLC) provides a cloud-based HOA management platform plus professional services for self-managed HOA boards, home builders, and developers, integrating financial management, communication, violation tracking, and warranty/HOA-formation services across the community lifecycle.

Ownership category

akta.pro rank

Product category

HOA / Community Association Management Software

NAICS

Software Publishers (5132), Services to Buildings and Dwellings (5617)

SIC

Services-Prepackaged Software (7372), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

HOA / Condominium Association Management (BPAJAFAH), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), New Development / Declarant Transition Management (BPAJAHAK)

Keywords

• HOA management software
• Community association platform
• Self-managed HOA tools
• Homeowner association software
• HOA financial management

Headquarters

HQ city

Knoxville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. HOA Software Subscription: Cloud-based HOA management software sold as a monthly subscription to self-managed HOA boards. Provides financial tools, communication systems, violation tracking, and document management. Starting price is $45/month for the core platform. The software is the entry point; customers can upgrade to Communityworks (operational support) or Builderworks (builder services) as needs grow.
2. Communityworks Operational Support Services: Hands-on operational support for HOA boards including community operations, board support, customer service, vendor coordination, and governance/compliance guidance. Custom-priced based on community size, scope of support, and complexity. Delivered as a service layer integrated into the HOAworks software platform.
3. Builderworks Builder Support Services: Structured services for home builders and developers including warranty administration, HOA formation and setup, and transition planning. Custom-priced based on community size and scope. Designed as a lifecycle solution from construction through turnover.
4. HOA Accounting Services: Dedicated HOA accounting services including monthly financial reporting, bank reconciliation, budget development, accounts receivable/payable tracking, general ledger management, and year-end preparation. Sold as a standalone professional service.
5. Escrow & Resale Services: Managed transaction support for move-ins, move-outs, and property resales including resale disclosure packages, escrow coordination, and HOA transition processing. Provided at $0 cost to the HOA, likely monetized through builder or association partnerships.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

HOAworks sells a cloud-based HOA management platform that combines financial management, homeowner communication, violation tracking, service requests, document storage, and electronic voting into a single integrated system for self-managed HOA communities. It layers operational support services (CommunityWorks) and builder-specific lifecycle services (Builderworks) on top of the platform, plus standalone HOA accounting and escrow/resale services. The core product is sold as a subscription starting at $45/month, with services custom-priced.

Product overview

HOAworks is a modern community operations platform combining purpose-built software, operational support services, and financial infrastructure into one unified system. The core HOAworks Platform serves as the central hub, supplemented by two specialized service brands: Builderworks (for home builders covering warranty administration, HOA formation, and digital home assistant services) and CommunityWorks (for HOA boards providing board support, vendor coordination, and governance guidance). The HOA Software Essentials product line offers modular software including Financial Software, Communication Software, and Community Operations & Property Management Software. Additional services include HOA Accounting Services and Escrow & Resale Services. The platform supports the full lifecycle of residential communities from construction through ongoing operations.

Differentiator

Problem solved

Functional benefit

Brands

• Builderworks: Operational support service for home builders covering warranty administration, HOA formation, and transition planning from construction through turnover.
• Communityworks

Products and services

• HOAworks Platform (HOA Software Essentials) Cloud-based HOA management software providing financial management, homeowner communication, violation tracking, service requests, document storage, and electronic voting for self-managed HOA boards and community associations. Subscription starts at $45/month with a 14-day free trial.
• CommunityWorks Operational support services for HOA boards providing stable management, operations, clear financials, and responsive homeowner support without the cost of traditional property management. Custom-priced based on community size and scope.
• Builderworks Operational services for home builders and developers covering warranty administration, HOA formation and legal setup, and transition planning from construction through community turnover. Custom-priced based on community size and scope.
• Builderworks Warranty Administration Structured homeowner service and warranty coordination between builders and residents, including intake, documentation, triage, vendor coordination, homeowner communication, and status tracking.
• Builderworks HOA Formation & Setup Establishment of governance, financial systems, and operational structure for new communities, including legal entity setup, governing document alignment, banking setup, and board transition planning.
• Builderworks Digital Home Assistant Structured homeowner communication and support system providing a single point of contact for community questions, architectural submissions, warranty routing, and request escalation tracking.
• HOA Accounting Services Professional HOA-focused accounting services including monthly financial reporting, bank reconciliation, budget development, accounts receivable and payable, general ledger management, and year-end preparation. Sold as a standalone professional service.
• Escrow & Resale Services Transaction support for move-ins, move-outs, and property resales including resale disclosure packages, escrow coordination, and homeowner transition support at no cost to the HOA.

Quantifiable outcome

• Significant cost savings vs. traditional HOA management companies (software at $29-$45/month vs. full management fees)
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• PayablicoreTechnology or IntegrationPayabli is a third-party financial integration within HOAworks that simplifies invoice receipt, vendor payments, approvals, and transaction coding. It provides a comprehensive, centralized approach to financial management within the HOAworks platform, reducing manual work and minimizing errors for HOA boards.
• Authorize.netcoreTechnology or IntegrationPayment processor used by HOAworks for PCI-compliant payment processing. Authorize.net handles financial transactions on the platform, ensuring secure and confidential payment handling per the privacy policy.
• StripecoreTechnology or IntegrationPayment processor used by HOAworks for PCI-compliant payment processing. Stripe handles financial transactions with compliance and security standards, as referenced in the privacy policy.
• PlaidcoreTechnology or IntegrationFinancial data integration used by HOAworks to connect HOA bank accounts to the platform, enabling real-time financial updates, automated dues collection, streamlined vendor payments, and simplified financial reporting.
• Various Banks (Banking Integration)coreTechnology or IntegrationHOAworks integrates with various banks to facilitate real-time updates of financial records. Bank account connections enable automated dues collection, streamlined vendor payments, and simplified financial reporting with accurate transaction synchronization.
• Community Associations Institute (CAI)coreStrategic or Co-development PartnerCommunity Associations Institute is the primary industry body for HOA governance and community association management. HOAworks displays its affiliation with CAI on Communityworks pages, leveraging CAI's credibility and positioning within the HOA industry for community operations support.
• Echo - Educational Community for HomeownersminorStrategic or Co-development PartnerEcho is a nonprofit membership corporation dedicated to assisting California homeowners associations. HOAworks displays its Echo membership affiliation on Communityworks pages, indicating alignment with California-specific HOA education and advocacy resources.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Buildium: A leading SaaS property and HOA management platform serving self-managed and small-portfolio communities; competes head-to-head with HOAworks on the same self-managed HOA board segment with online payments, accounting, and communication features.
• AppFolio: Public cloud-based property management software with an HOA/homeowner association module offering financials, communication, and operations — directly overlapping HOAworks' core software functionality for community associations.
• Vantaca: HOA and community association management software with accounting, communication, and homeowner portal modules; targets management companies and boards with a feature set directly comparable to HOAworks' integrated modules.
• TownSq: HOA community management and homeowner engagement platform providing communication, payments, and document tools; directly competes for the same self-managed and small-management HOA market as HOAworks.
• PayHOA: HOA-friendly software aimed at self-managed boards with dues collection, accounting, violations, and communication at a low monthly price point — a near-identical target customer and pricing model to HOAworks.

Emerging players

• ManageCasa: Cloud property and HOA management platform serving smaller associations and property managers with accounting, communication, and portal tools; overlaps HOAworks on the small self-managed HOA segment.
• HOA Square: Smaller HOA management software platform offering accounting, violations, communications, and an owner portal at competitive subscription pricing for self-managed HOAs.

Broad incumbents

• FirstService Residential: Largest North American residential and community association management company with proprietary software tools layered on top of full-service management; represents the traditional alternative that HOAworks positions against.
• Associa: Major HOA/condo management company with proprietary community management platforms and nationwide service footprint; competes indirectly by offering software plus full management that self-managed boards might later choose.
• CAMS (Community Association Management Services): Regional community association management firm with proprietary HOA software and full-service offerings across the southeastern US; competes for the same HOA board budgets via an alternative delivery model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@LoveYourHOA
• Facebookfacebook.com/hoaworks1
• LinkedInlinkedin.com/company/hoaworks
• Instagraminstagram.com/hoa.works

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HOAworks