Vonigo
Vonigo is a Vancouver-based cloud field service management SaaS platform serving home services, cleaning, mobile service, and franchise businesses with scheduling, dispatch, work order, CRM, invoicing, and payment capabilities via four product tiers and an API/plugin framework.
- Company typePrivate
- Founded2011
- HeadquartersVancouver, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Vonigo does
Vonigo is a cloud-based field service management (FSM) SaaS platform headquartered in Vancouver, Canada, founded in 2011 and operated as Vonigo Software Ltd., a subsidiary of the diversified software conglomerate Fullsteam Operations LLC. The platform unifies scheduling, dispatch, work orders, customer relationship management, estimating, invoicing, payments, and route optimization into a single mobile-friendly system designed for service businesses operating at customer locations. Under the hood it combines a centralized web platform, a field service mobile application for technicians, and an API plus plugin framework that enables bi-directional data exchange and custom front-end extensions. The product portfolio is organized around four tiers — Field Service Software for Small Business, Multi-Location Software for Service Businesses, Enterprise Field Service Management, and Franchise Field Service Software — supported by modular capabilities including scheduling, dispatch, technician scheduling, work order management, estimating and quoting, invoicing and billing, integrations (notably QuickBooks and Xero), and a documented API.
Vonigo primarily serves home service, cleaning, mobile service, and franchise-based businesses, with disclosed customers spanning non-profits (Habitat for Humanity, Goodwill Industries of the Southern Piedmont), franchise networks (Aussie Pet Mobile operating across 12 countries, Sir Grout, ServiceMaster by Reid), and growth-stage service operators (Crawlspace Medic, Frogbox, Modern PURAIR, Jiffy Junk). Revenue is generated through subscription SaaS with annual billing, segmented into SMB, franchise, and enterprise tiers using quote-based pricing with no publicly disclosed rates; the go-to-market combines an enterprise-led direct sales motion focused on personalized demos with a product-led growth loop created by end-customer online booking functionality on user sites. Distribution is direct, augmented by content marketing (blog, case studies, SEO, customer testimonial videos) and long-tenured strategic affiliation with the International Franchise Association.
Vonigo firmographics
Firmographics- Name
- Vonigo
- Legal name
- Vonigo Software Ltd.
- Website
- https://vonigo.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vonigo is a Vancouver-based cloud field service management SaaS platform serving home services, cleaning, mobile service, and franchise businesses with scheduling, dispatch, work order, CRM, invoicing, and payment capabilities via four product tiers and an API/plugin framework.
- Ownership category
- akta.pro rank
Vonigo industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- akta.pro primary industry
- Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where Vonigo is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Vonigo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS: Vonigo operates as a cloud-based SaaS platform charging subscription fees based on features and number of users. Pricing varies by business size and feature requirements, with enterprise and franchise tiers commanding higher rates than small business offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Small Business tier for single-location operations |
| Subscription | Annual | Enterprise tier for large multi-location organizations |
| Subscription | Annual | Franchise tier for franchise networks |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Vonigo product offering
Product offeringCore offering
Vonigo is a cloud-based field service management SaaS platform that centralizes scheduling, dispatch, work order management, invoicing, payments, CRM, estimating, and route optimization into a single system for service businesses. It is sold as tiered offerings targeted at franchises, enterprise multi-location organizations, multi-location service businesses, and small single-location operators, with mobile apps for field technicians and APIs/plugins for extensibility.
Product overview
Vonigo is a cloud-based field service management platform delivered as a unified platform-plus-modules architecture. The core product is the Vonigo Platform, which connects scheduling, dispatch, work orders, invoicing, and payments. The portfolio includes four specialized product tiers: Franchise Field Service Software for franchisors with visibility across their network; Enterprise Field Service Management for large organizations scaling across divisions; Multi Location Software for Service Businesses for managing multiple branches; and Field Service Software for Small Business for single-location operations. These are supported by modular capabilities including Front Office Features (CRM, scheduling, dispatch, invoicing), Field Service App for technicians, Field Service CRM Software, Service Scheduling Software, Service Dispatch Software, Technician Scheduling Software, Work Order Management Software, Estimating and Quoting, Invoicing and Billing, Integrations, API, and Plugins and Customizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Franchise Field Service Software
- Enterprise Field Service Management
- Multi Location Software for Service Businesses
- Field Service Software for Small Business
- Vonigo Platform
Quantifiable outcome
- 40% reduction in missed jobs for small businesses
- +8 more outcomes
Companies that use Vonigo
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles4 records
Vonigo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature10 records
Vonigo partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- International Franchise Association (IFA)coreVonigo is a proud member of the International Franchise Association, having spent more than a decade helping franchise organizations simplify operations across multiple territories and locations. The partnership provides access to franchise industry best practices and networking opportunities.
- QuickBookscoreQuickBooks integration allows seamless synchronization of invoices and financial data between Vonigo and QuickBooks for accounting purposes.
- XerocoreXero integration enables Vonigo users to sync invoicing data with Xero accounting software for streamlined financial management.
Scale indicators14 records
Recent moves6 records
Expansion highlights5 records
Vonigo competitors and assessment
Company assessmentDirect peers
- ServiceTitan: Leading cloud-based FSM platform serving residential and commercial service contractors (HVAC, plumbing, electrical, etc.). Directly competes with Vonigo in the franchise and multi-location service business segment with significantly larger scale and funding.
- FieldEdge: FSM software focused on HVAC, plumbing, and electrical service contractors with scheduling, dispatch, and customer management features. Comparable to Vonigo in service vertical focus and SMB-to-mid-market positioning.
- Service Fusion: Field service management software for small to mid-sized service businesses offering job scheduling, dispatching, invoicing, and mobile capabilities. Directly comparable in target market and feature scope to Vonigo.
- Housecall Pro: All-in-one FSM platform for home service professionals with scheduling, dispatch, invoicing, and payment features. Direct competitor in the SMB and mid-market home services segment where Vonigo also competes.
- Workiz: Field service management platform for service industry professionals including junk removal, moving, locksmith, and HVAC. Direct competitor with overlapping customer base in mobile and home service verticals.
- Jobber: Field service management software targeting small and mid-sized home service businesses including cleaning, HVAC, and landscaping. Closely overlaps with Vonigo's SMB tier on scheduling, dispatch, invoicing, and customer management.
Broad incumbents
- ServiceMax: Enterprise asset-centric field service management software now part of PTC, serving large industrial and equipment-service organizations. Overlaps with Vonigo's enterprise tier but specializes in complex asset-driven service operations.
- ClickSoftware (Salesforce): AI-driven field service and workforce management platform acquired by Salesforce, serving large enterprises across multiple verticals. Broader incumbent with overlapping scheduling, dispatch, and mobility features compared to Vonigo.
- Salesforce Field Service: Salesforce's enterprise FSM solution built on the Salesforce platform for large organizations with complex workforces. A broader incumbent offering overlapping with Vonigo's enterprise tier but requiring Salesforce ecosystem adoption.
Emerging players
- Connecteam: Employee management app for deskless workforces including scheduling, time tracking, and communication for service businesses. Partial overlap with Vonigo's workforce scheduling features but focused on employee management rather than full FSM.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Vonigo social profiles
Digital presenceVonigo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vonigo leadership team
Management profileNumber of profiles
Profiles3 records
Vonigo funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vonigo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vonigo
What does Vonigo do?
Vonigo is a cloud-based field service management SaaS platform that centralizes scheduling, dispatch, work order management, invoicing, payments, CRM, estimating, and route optimization into a single system for service businesses. It is sold as tiered offerings targeted at franchises, enterprise multi-location organizations, multi-location service businesses, and small single-location operators, with mobile apps for field technicians and APIs/plugins for extensibility.
Is Vonigo a public or private company?
Vonigo is a private company. It is classified as corporate owned and is currently operating.
When was Vonigo founded?
Vonigo was founded in 2011. It employs 11 to 50 people.
Where is Vonigo based?
Vonigo is headquartered in Vancouver, Canada, in the North America region.
How does Vonigo make money?
One revenue line is on record: subscription SaaS.
Who are Vonigo's main competitors?
Direct peers on record are ServiceTitan, FieldEdge, Service Fusion, Housecall Pro, Workiz and Jobber. Broad incumbents are ServiceMax, ClickSoftware (Salesforce) and Salesforce Field Service. Connecteam is listed as an emerging player.
Does Vonigo have an API?
Yes. Vonigo's API and Plugin framework enables custom UI components, workflow logic, and real-time integrations. Key capabilities include bi-directional data exchange to sync customer, job, pricing, schedule, or franchise-level data; event-driven and on-demand access for triggering external workflows; and support for custom scheduling, routing, or dispatch workflows. Common use cases include syncing customer and order details with internal systems, feeding data into custom reports or BI dashboards, automating pricing or availability logic, powering custom web or mobile experiences with live Vonigo data, integrating with proprietary or industry-specific tools, and creating custom scheduling and dispatch workflows. Developer documentation is at www.vonigo.com/solution/api.
What industry is Vonigo in?
Vonigo's product category is Field Service Management Software. Its primary akta.pro industry code is BPAEAGAO, Enterprise Application License Advisory, Vendor Management & Optimization. Its NAICS code is 518.