StationMD

What StationMD does

StationMD is a US-based telehealth company that delivers 24/7 physician-led medical care specifically for individuals with intellectual and developmental disabilities (I/DD). All clinicians on the platform are board-certified and specially trained to manage the complex health needs of the I/DD population, which is described as rarely covered in standard medical school curricula. The company reports that more than 90% of calls are resolved without the patient needing to leave their home setting, with user-survey satisfaction metrics of 94% (overall), 96% (ease of connecting), and 97% (ease of talking to a doctor). Founded in 2011 and operating through HealthTech Partners, Inc. as the technology and administrative parent with StationMD, P.C. as the clinical entity, the company is headquartered in Maplewood/Scotch Plains, New Jersey. It is URAC-accredited, AICPA SOC-compliant, and WCAG 2.1 AA/VPAT compliant.

StationMD's product surface is centered on a telemedicine platform with three core service pillars — 24/7 Urgent Care, Behavioral Health (scheduled psychiatry/psychology), and Nurse On-Call telephone triage — augmented by an AfterCare follow-up team, evidence-based educational webinars for caregivers and direct support professionals, and a mobile application on iOS and Android. The platform is built around video and voice telehealth rather than data-driven diagnostics, with clinicians (rather than automated systems) handling triage and treatment.

The business model is B2B enterprise telehealth, distributing services through provider agencies (group homes, residential facilities, day programs), state disability and government agencies (operating as an Enabling Technology Provider under Medicaid 1915(c) waivers and programs such as Tennessee's ECF CHOICES), and managed care organizations (notably Partners Health Plan, Trillium Health Resources). Revenue is generated through subscription/recurring arrangements with agencies and managed services contracts with government payers. Marketing is executed through content marketing, monthly newsletters, educational webinars, podcasts, social media, an awards-style DSP spotlight series, and earned media, targeting the I/DD provider and government ecosystem rather than individual consumers.

Name

StationMD

Legal name

HealthTech Partners, Inc.

Website

https://stationmd.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

StationMD is a US-based telehealth platform delivering 24/7 physician-led medical care exclusively to individuals with intellectual and developmental disabilities (I/DD), distributed via B2B contracts with provider agencies, state Medicaid waiver programs, and managed care organizations across multiple US states.

Ownership category

akta.pro rank

Product category

Telehealth Services for Individuals with Intellectual and Developmental Disabilities

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYHLALAJAC

Nurse Triage & Clinical Call-Center Teletriage Platforms

Healthcare & Life Sciences/Telehealth Platforms/Urgent Care & On-Demand Triage Telehealth Platforms

SECONDARYHLALAFAF

Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs)

Healthcare & Life Sciences/Telehealth Platforms/Chronic Care & Remote Patient Monitoring (RPM) Platforms

Keywords

• Telehealth services
• Telemedicine platform
• Urgent care services
• Behavioral health services
• Disability healthcare

Headquarters

HQ city

Scotch Plains

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Telehealth Services to Provider Agencies: StationMD provides 24/7 urgent care and behavioral health telehealth services to provider agencies serving individuals with I/DD. Services are billed through agency partnerships and Medicaid waiver programs (e.g., Tennessee's Enabling Technology Program under 1915(c) waivers, ECF CHOICES).
2. State Government/Medicaid Programs: StationMD operates as an Enabling Technology Provider under state disability and aging programs. Services are covered through 1915(c) waivers, Employment and Community First (ECF) CHOICES, and CHOICES long-term services and supports programs in states like Tennessee.
3. Managed Care Organization Contracts: Partnerships with managed care organizations (MCOs) to provide specialized telehealth services. Partners Health Plan 2024 data demonstrates significant reductions in emergency room visits and improved patient outcomes through StationMD's model.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

StationMD provides 24/7 telehealth physician services dedicated to individuals with intellectual and developmental disabilities (I/DD). The offering combines a telemedicine platform with board-certified clinicians specially trained in I/DD care, delivering urgent care, behavioral health, and nurse triage services that resolve over 90% of cases without patients leaving their home setting.

Product overview

StationMD operates as a telehealth platform providing specialized healthcare services for individuals with intellectual and/or developmental disabilities (I/DD). The core offering consists of a telemedicine platform delivering 24/7 access to board-certified physicians who are specially trained in I/DD care. The platform comprises three main service pillars: 24/7 Urgent Care (round-the-clock medical consultations), Behavioral Health Services (scheduled psychiatry and psychology telemedicine), and Nurse On-Call (telephone triage). Supplementary offerings include an AfterCare Team for post-visit follow-up, Educational Webinars for client staff, and a Mobile App for iOS and Android. The platform is operated by HealthTech Partners, Inc. and resolves more than 90% of calls without patients needing to leave their home setting.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Urgent Care Round-the-clock urgent care telemedicine service for individuals with intellectual and developmental disabilities (I/DD), staffed by board-certified doctors specially trained in I/DD care; resolves over 90% of calls without the patient needing to leave their home setting.
• Behavioral Health Services Scheduled psychiatry and psychology telemedicine appointments with staff psychiatrists who have specialized training and experience working with individuals with I/DD.
• Nurse On-Call Telephone triage service staffed by registered nurses trained to assess health concerns over the phone and recommend appropriate levels of care for individuals with I/DD.
• StationMD Mobile App Mobile application available on iOS and Android that enables individuals with I/DD, their caregivers, and provider agency staff to connect with StationMD physicians via smart devices for telemedicine visits.

Quantifiable outcome

• Over 90% of calls resolved without patient needing to leave home setting
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered minor and core.

• AADMD (American Association of Oral and Maxillofacial Surgeons for individuals with Disabilities)minorStrategic or Co-development PartnerListed as a partner organization. AADMD is an advocacy organization serving individuals with developmental disabilities.
• AAIDD (American Association on Intellectual and Developmental Disabilities)minorStrategic or Co-development PartnerListed as a partner organization. AAIDD promotes policies, research, and programs to support people with intellectual and developmental disabilities.
• American Telemedicine Association (ATA)minorStrategic or Co-development PartnerListed as a partner organization. ATA is the leading association promoting telehealth adoption and best practices.
• ANCORminorStrategic or Co-development PartnerListed as Gold Partner. ANCOR is a national association representing disability service providers.
• The ArcminorStrategic or Co-development PartnerListed as a partner organization. The Arc is one of the largest national community-based organizations advocating for people with intellectual and developmental disabilities.
• Alta California Regional CentercoreStrategic or Co-development PartnerStationMD expanded services to California through partnership with Alta California Regional Center. Individuals with I/DD served by ACRC now have access to StationMD's specialized telehealth services 24/7.
• Trillium Health ResourcescoreStrategic or Co-development PartnerPartnership with Trillium Health Resources for innovative ED@Home pilot program bringing emergency-level medical care directly into homes of I/DD members in North Carolina, reducing need for stressful ER visits.
• Northeast ArccoreStrategic or Co-development PartnerPartnership with Northeast Arc in Massachusetts bringing specialized urgent care telehealth services to residential homes. 10 additional provider organizations in Massachusetts also began utilizing StationMD.
• TNC CommunitycoreStrategic or Co-development PartnerPartnership providing specialized telehealth services that reduce unnecessary ER visits and ensure timely, expert care from the comfort of home for individuals with I/DD.
• Partners Health PlancoreStrategic or Co-development PartnerPartnership with Partners Health Plan demonstrating significant reductions in ER visits and improved patient outcomes through StationMD's telehealth model. 2024 data published on outcomes.
• DDNA (Developmental Disabilities Nurses Association)minorStrategic or Co-development PartnerListed as a partner organization supporting nurses serving individuals with developmental disabilities.
• IARF (Indiana Association of Rehabilitation Facilities)minorStrategic or Co-development PartnerListed as Supporting Member. IARF represents providers of services to individuals with developmental disabilities in Indiana.
• INARF (Indiana Residential Care Facility Association)minorStrategic or Co-development PartnerListed as a partner organization representing residential care facilities for individuals with developmental disabilities in Indiana.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Hazel Health: Mission-driven telehealth provider delivering virtual care to vulnerable pediatric populations (school-based and Medicaid-enrolled children). Comparable to StationMD in its focus on underserved populations, Medicaid funding, and condition-specific clinical training.
• Brave Health: Behavioral health telehealth provider serving Medicaid and commercial populations with virtual therapy, psychiatry, and crisis care. Comparable to StationMD in its behavioral health services, Medicaid contracting approach, and focus on complex-population outcomes.

Emerging players

• Brightside Health: Telehealth platform specializing in anxiety, depression, and other behavioral health conditions with a focus on measurement-based care. Comparable to StationMD in its specialized telehealth model and outcome-driven positioning, though oriented toward general behavioral health rather than I/DD.
• Cerebral: Subscription-based telehealth platform focused on mental health and ADHD treatment, with significant overlap in patient demographics, behavioral health services, and recurring subscription revenue model.
• DispatchHealth: In-home urgent medical care provider delivering hospital-level services to patients' homes. Comparable to StationMD in its focus on in-home care delivery to avoid ER visits and serve complex patient populations, though delivered via mobile clinicians rather than telehealth.

Broad incumbents

• Teladoc Health: Largest U.S. telehealth incumbent offering general medical, behavioral health, and chronic condition services. Comparable to StationMD in its telehealth delivery model but operates as a broad generalist rather than I/DD-specialized.
• Amwell: Enterprise telehealth platform offering urgent care, behavioral health, and specialty care to health systems and insurers. Comparable in its B2B distribution to provider agencies, MCOs, and large enterprises.
• Included Health: Integrated virtual care and navigation platform (formerly Doctor On Demand) offering urgent care, behavioral health, and specialty care. Comparable to StationMD in its B2B payer contracts and integrated care delivery model.
• MDLive (Cigna): Telehealth platform owned by Evernorth/Cigna delivering urgent care, behavioral health, and dermatology visits to health plan members. Comparable in its payer-channel distribution and 24/7 urgent care telehealth offering.

Others

• TytoCare: Telehealth device and platform company enabling remote physical examinations. Comparable to StationMD as an enabling/infrastructure provider for telehealth delivery, though focused on hardware-augmented visits rather than specialized clinical services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/stationmd
• Facebookfacebook.com/pages/StationMD/821879781214681
• LinkedInlinkedin.com/company/stationmd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about StationMD