Careteam Technologies

Name

Careteam Technologies

Legal name

Careteam Technologies

Website

https://getcareteam.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Digital Health - Care Coordination Platform

NAICS

Computer Systems Design and Related Services (54151), Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Coordination, Referral Management & Transitions-of-Care Pathways (HLACAGAL)

akta.pro secondary industries

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Care coordination platform
• Digital health software
• Patient engagement tools
• Remote patient monitoring
• Healthcare interoperability

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Healthcare Organization Subscriptions: B2B subscription model targeting healthcare organizations, clinical programs, and health systems. Account control is linked to Clients who pay subscription fees. Customers include hospitals, health networks, Ontario Health Teams (OHTs), and healthcare providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Careteam Technologies develops and sells an AI-enabled integrated care coordination platform that connects healthcare professionals, patients, families, and caregivers around dynamic, person-centered care plans. The platform supports team-based care pathways within and across organizations, secure communications, asynchronous Smart Check-ins for remote patient monitoring, and population analytics with predictive insights. In May 2023 it acquired the Care Connector technology from Trillium Health Partners' Institute for Better Health to extend pre-discharge and in-hospital care planning.

Product overview

Careteam Technologies offers an AI-enabled integrated care coordination platform that connects healthcare professionals, patients, and families around dynamic care plans. The core product is the Careteam Platform, complemented by the acquired Care Connector technology (from Trillium Health Partners) for enhanced pre-discharge and in-hospital care planning. Key sub-products include Smart Check-ins for asynchronous patient monitoring, Tech Support Centers for user enablement, and specialized solutions like the Dermatology Point-of-Care Intelligent Network and Emergency Case Management COVID Solution. The platform enables secure communications, population health analytics, remote patient monitoring, and data-driven continuous improvement across care settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Careteam Platform AI-enabled integrated care coordination platform that enables person-centered team-based care pathways within and across organizations, patient and family engagement, secure communications, remote patient monitoring via Smart Check-ins, and population analytics with predictive insights. Sold to healthcare organizations, hospital networks, Ontario Health Teams, and care providers via enterprise subscription.
• Care Connector Patient-centered technology solution acquired from Trillium Health Partners' Institute for Better Health that supports in-hospital team-based care, pre-discharge care planning, and coordination as patients move from acute care to home or community care. Co-designed with 2,400+ healthcare providers and combined with the Careteam Platform for integrated care coordination.

Quantifiable outcome

• Health providers managing complex care patients can manage 2 to 6 times the patient population
• +4 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Trillium Health Partners' Institute for Better Health (IBH)coreStrategic or Co-development Partner · 24 May 2023Careteam acquired Care Connector technology developed by THP's IBH. Collaboration with Mississauga Ontario Health Team for palliative care. Combined platform creates standard for Ontario Health Teams and regional health networks. Care Connector was co-designed with over 2,400 healthcare providers.
• UK Canada AgeTech Innovation Exchange / Northern Health Science Alliance (NHSA)minorStrategic or Co-development Partner · 1 January 2023Selected as one of 13 companies from UK and Canada for international innovation exchange program focused on healthy aging solutions. Partners include UKRI, Innovate UK, ESRC, AGE-WELL.
• MaRS Discovery DistrictminorStrategic or Co-development Partner · 1 January 2020Partnership with MaRS for healthcare innovation support and market access in Canadian tech ecosystem.
• Startup HealthminorStrategic or Co-development Partner · 1 January 2019Careteam joined Startup Health transformer program for healthcare innovation and access to care solutions.
• AARP Innovation LabsminorStrategic or Co-development Partner · 1 January 2019Careteam graduated from AARP Innovation Labs' accelerator program for AgeTech startups focused on healthy aging.
• Athena PathwaysminorStrategic or Co-development Partner · 1 January 2019Partnership to help women pursue AI and data science through collaborative initiatives.
• Canadian Technology Accelerator (CTA)minorStrategic or Co-development Partner · 1 January 2019Careteam selected for inaugural bi-coastal digital health cohort for high-potential early-stage digital health startups.
• Centre for Aging + Brain Health Innovation (CABHI) at BaycrestcoreStrategic or Co-development Partner · 1 January 2018Long-standing partnership from early days including Industry Innovation Partnership Program (I2P2). CABHI selected Careteam for I2P2 connecting agetech companies with seniors care organizations. Results showed 60% user satisfaction increase and 30% clinician productivity improvement. CABHI reinvested through MC2 Capital Program providing up to $400,000 funding.
• Canada's Digital Technology SuperclustercoreStrategic or Co-development Partner · 1 January 2018Multiple projects including Dermatology Point-of-Care Intelligent Network. Careteam part of first cohort of projects worth $40 million. Projects target better Canadian healthcare alongside pandemic with combined investment exceeding $8.4 million.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lumeon: Lumeon offers a care pathway orchestration platform that automates and personalizes care coordination across the patient journey. Direct peer with similar positioning around configurable care pathways, EHR integration, and value-based care enablement for health systems.
• GetWellNetwork: GetWellNetwork delivers patient engagement, care plan delivery, and care transition solutions across health systems. Directly comparable as a patient-centered care pathway platform with EHR integration serving complex care and chronic condition populations.
• Force Therapeutics: Force Therapeutics delivers digital care pathways and remote monitoring for musculoskeletal and post-surgical recovery. Comparable peer with overlapping care plan, check-in, and outcomes measurement functionality for surgical and recovery populations.
• SeamlessMD: SeamlessMD provides digital care plans, remote monitoring, and patient engagement for surgery and chronic conditions. Directly comparable for its care plan delivery, automated check-ins, and health system enterprise sales motion in adjacent clinical use cases.
• CipherHealth: CipherHealth provides patient engagement, care coordination, and outreach platforms including rounding, post-discharge follow-up, and patient experience solutions. Comparable for its patient-and-family engagement focus and post-acute/transition workflows.
• Wellframe: Wellframe (now part of Healthedge) offers a digital care management platform with mobile patient engagement, care plans, and check-ins for health plans and providers. Direct peer given similar emphasis on dynamic care plans, asynchronous check-ins, and PROMs/PREMs collection for chronic and complex care.
• Bamboo Health (formerly PatientPing + Collective Medical): Bamboo Health provides real-time care coordination, care transitions notifications, and behavioral health intelligence across health systems, payers, and post-acute providers. Direct peer because both target cross-organization care coordination and transitions of care with network-effect value propositions.

Broad incumbents

• WellSky: WellSky offers care coordination, care management, and population health platforms across acute, post-acute, and home settings. Comparable as a broader incumbent spanning transitions of care and integrated care workflows, where Careteam competes for similar health system and community provider budgets.
• Vivify Health (Optum): Vivify Health, acquired by Optum, provides remote patient monitoring and care plan management for chronic and post-acute populations. Comparable as a broader incumbent in RPM and care pathways, with overlap on Careteam's transitions-of-care and chronic disease use cases.
• Health Catalyst: Health Catalyst provides data, analytics, and population health management for health systems, including care management and care coordination applications. Comparable as a broader incumbent whose population health analytics and care management overlap with Careteam's analytics and ACO/care coordination focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/getcareteam
• YouTubeyoutube.com/channel/UCmjdmUqLDoDLu02oyhtdJQQ
• Facebookfacebook.com/careteam.tech
• LinkedInlinkedin.com/company/careteam-technologies-inc
• Instagraminstagram.com/getcareteam

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds8 records

Investors13 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Careteam Technologies