ITaxi

What ITaxi does

iTaxi.pl S.A. is a Polish taxi-hailing and mobility platform founded in 2012 and headquartered in Warsaw. It operates the largest licensed-driver taxi app in Poland across approximately 150 cities, with active branch offices in Warsaw, Kraków, Poznań, Wrocław, Gdańsk, and Olsztyn. Its core technology stack consists of a passenger-facing mobile app (iOS, Android, Huawei), a driver-facing app, a web-based Driver Portal (Portal Kierowcy), a nationwide 24/7 call center (737 737 737), and a B2B business panel supporting KSeF-compliant e-invoicing. The platform's dispatch algorithm allocates orders based on GPS proximity (within 4 km / 10 minutes) and a driver scoring system derived from order acceptance ratios, passenger ratings, and achievement badges, with an iPortfel digital wallet enabling on-demand earnings payouts via Symmetrical integration.

The company generates revenue through a commission-based model charging drivers 15-25% of ride gross (variable by city and stickered vs. unstickered status), supplemented by driver subscription plans (400-799 PLN/month) that reduce commission to 5-10%, own-fleet electric vehicle rentals (Tesla Model Y from 2,999 PLN/month), B2B corporate accounts with consolidated monthly invoicing, and ancillary services including airport transfers, pet transport, document courier, car jump-start, shopping delivery, and minibus bookings. Driver-facing value-adds include MultiSport access, PZU Zdrowie private healthcare, and Telemedi telemedicine benefits. As of February 2026, iTaxi announced a merger with ELE Taxi Polska - Centrum Obsługi Klienta sp. z o.o. (acquirer), and the company has been pursuing a fleet electrification and rebranding initiative since mid-2024, including mandatory driver face verification rolled out in April 2026. Total disclosed equity funding is approximately $5.04M across two 2016-2017 rounds led by Experior Venture Fund and Dirlango; the company is privately held and has not disclosed revenue or GMV figures.

Name

ITaxi

Legal name

iTaxi.pl S.A.

Website

https://itaxi.pl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

iTaxi.pl S.A. operates the largest licensed-driver taxi-hailing app in Poland, serving individual passengers and corporate clients across roughly 150 cities via iOS, Android, and Huawei mobile apps, a 24/7 call center, and dedicated airport taxi stands.

Ownership category

akta.pro rank

NAICS

Taxi and Ridesharing Services (485310)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

E-Hail Taxi Operators (Taxi via Apps) (TLAFAHAB)

akta.pro secondary industries

Ride-Hailing & Taxi Aggregation Platforms (BPAMAIAE), Ride-Hailing / On-Demand Mobility for Business (Managed Ground Transport) (TLABALAF)

Keywords

• Taxi hailing platform
• Ride hailing services
• Mobility marketplace
• Taxi booking app
• Corporate transport services

Headquarters

HQ city

Wysokie Mazowieckie

HQ country

Poland

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Passenger Ride Transactions: iTaxi facilitates taxi rides and earns through transaction fees. Passengers pay for rides via cash, card, mobile payments, or corporate vouchers. The platform takes a commission from driver earnings (15-25% depending on city and whether driver is wrapped/stickered).
2. Driver Subscriptions and Rentals: Drivers can opt for subscription models (400-799 PLN/month depending on city) with reduced commission rates (5-10%), or rent electric vehicles (from 2999 PLN/month for Tesla Y).
3. B2B Corporate Accounts: Business clients receive invoiced monthly settlements for employee travel, with iTaxi issuing consolidated invoices to corporate customers.
4. Additional Services: Revenue from ancillary services including airport transfers, pet transport, car jump-start, shopping delivery, and mobile payment surcharges.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

iTaxi operates a mobile taxi-hailing marketplace that connects passengers with licensed taxi drivers across more than 150 Polish cities. The core service is delivered through the iTaxi Passenger App (iOS/Android/Huawei), a 24/7 call center, and a B2B Business Panel, supported by the Driver App and Driver Portal with GPS-based dispatching. Revenue is generated via driver commissions (15-25%), driver subscriptions (400-799 PLN/month), B2B corporate accounts, electric vehicle rentals (Tesla Y, Geely), and ancillary services such as airport transfers, pet transport, and document delivery.

Product overview

iTaxi is a Polish taxi hailing and mobility platform operating as a nationwide network of licensed taxi drivers. The core offering consists of the iTaxi Passenger App (iOS, Android, Huawei) and 24/7 Call Center (737 737 737), backed by the iTaxi Driver App and Driver Portal (Portal Kierowcy). The platform connects passengers with taxis across nearly 100 Polish cities, offering multiple service tiers (Standard, Electric, Premium) and a dedicated VIP Fleet. Key value-added services include airport transfers, pet transport, document courier services, car jump-start, car towing, mobile payments, shopping delivery, and minivan/bus options. For business clients, iTaxi provides a B2B platform with voucher management, monthly invoicing, and KSeF-compliant e-invoicing. The driver ecosystem includes iPortfel for instant earnings payouts, MultiSport and PZU Zdrowie health benefits, and own-fleet EV rentals (Tesla Y, Geely Starray). The company operates a commission-based model where drivers pay percentage fees or subscription plans.

Differentiator

Problem solved

Functional benefit

Products and services

• iTaxi Passenger App Mobile app for passengers to order licensed taxis with real-time GPS tracking, fare transparency (iTaxi Ticket), scheduled rides, multiple payment methods (cash, card, PayPal, Android Pay), driver ratings, and ancillary services such as pet transport and business accounts. Available on iOS, Android, and Huawei.
• iTaxi Driver App (Aplikacja dla kierowców) Mobile application used by licensed taxi drivers to receive and manage ride orders. Includes iPortfel for instant earnings withdrawal, scoring dashboard, achievements, trip statistics, integrated card terminal support, and face verification.
• iTaxi Call Center (737 737 737) A 24/7 nationwide telephone helpline (737 737 737) for ordering taxis without using the app, available to all customers across Poland, with a recorded-call policy for quality and complaint purposes.
• iTaxi Business Panel (B2B) Business platform for corporate clients and voucher customers to manage employee rides, view invoices, and administer company accounts. Includes dedicated B2B pricing, monthly invoiced settlements, and KSeF e-invoice support.
• iTaxi Driver Portal (Portal Kierowcy) Web portal for drivers covering city-specific information, fleet management, rules of cooperation, documents, settlements, benefits (MultiSport, PZU Zdrowie, Telemedi), parking zones, invoicing, and KSeF support.
• Flota VIP (VIP Fleet) Premium vehicle fleet tier offering segment E/F vehicles and luxury limousines with leather interiors, branded drivers speaking Polish and English, water, and dress code standards. Includes Bus VIP and limousine services across Poland.
• Flota Własna (Own Fleet EV Rental) iTaxi's own electric vehicle fleet offered to drivers via rental or contract models. Drivers can rent a Tesla Y from 2,999 PLN/month or a Geely Starray with 3 years insurance for 1 PLN. Includes 12h/day vehicle access, charging, washing, and organizational support.
• iPortfel (Driver Earnings Wallet) Driver-facing earnings wallet within the iTaxi Driver App that enables instant on-demand payouts of earned wages. Drivers can withdraw a minimum of 20 PLN, with the first two withdrawals per month free (5 PLN per subsequent withdrawal). Daily cap 3,000 PLN; monthly cap 10,000 PLN. Integrated with Symmetrical for instant transfers.
• Airport Transfers Airport pickup and transfer service across all major Polish airports, including scheduled advance booking, premium taxi options, and business transfer services.
• Pet Transport (Pets) Pet transportation service allowing passengers to travel with their animals in a taxi. Pets must be transported in carriers, on laps, or on the car floor. Additional +20 PLN fee applies.
• Document Transport (Transport dokumentów) Document courier service where an iTaxi driver picks up documents, delivers them to a specified address, waits for a signature, and returns them. Drivers accept sealed envelopes with delivery instructions.
• Jump-Start Service (Odpalenie samochodu z kabli) Car battery jump-start assistance service. A nearby iTaxi driver comes with cables to help start the vehicle. Priced at 40 PLN for jump-start plus 20 PLN travel fee (60 PLN total).
• Car Towing / Driving Away (Odprowadzenie samochodu) A two-driver service where one driver takes the passenger home while another returns the passenger's own car to a designated address. Priced at 3x the standard fare rate (requires two drivers).
• Shopping Delivery (Zakupy z dostawą) Driver-mediated shopping and delivery service where the driver purchases items from a store and delivers them. Limited to 10 items per list; 50 PLN fee during day, 80 PLN at night for standard cities.
• Bus / Minivan (BUSA) Larger vehicle option for group travel, including estate wagons (+10 PLN) and minibuses (+20 PLN). Available for up to 6+ passengers.
• MultiSport Benefit Program for Drivers Sports and wellness benefit program for drivers providing access to thousands of sports facilities across Poland, available in Plus and Light variants through the MyBenefit cafeteria platform (MultiSport Light 98.42 PLN/month, MultiSport Plus 206.16 PLN/month).
• PZU Zdrowie Healthcare Benefit Private healthcare benefit for drivers and their families, offering access to 2,400 partner clinics and PZU's own 130 facilities. Four package tiers (Standard, Komfort, Komfort Plus, Optimum) with telemedicine options (53.50-217.50 PLN/month).
• Mobile Payments (Płatności mobilne) In-app mobile payment feature allowing passengers to pay for rides using linked card, PayPal, or Android Pay without needing cash. An additional 5 PLN fee applies for each time the driver exits the vehicle.
• iTaxi Vouchers Prepaid ride vouchers available for purchase and gifting. Can cover full or partial ride value, with differences paid by the passenger. Issued under a dedicated voucher terms and conditions document.
• Electric Service Tier Dedicated electric vehicle service tier within the iTaxi platform, part of the fleet electrification and rebranding initiative, with Tesla Y drivers and other electric vehicles designated under the Electric category in the app.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• ELE Taxi PolskacoreStrategic or Co-development Partner · 6 February 2026iTaxi announced a partnership with ELE Taxi Polska - Centrum Obsługi Klienta sp. z o.o. on February 6, 2026. A merger plan was published on February 26, 2026, with iTaxi.pl S.A. as the acquiring company. This represents a significant consolidation in the Polish taxi mobility market.
• MultiSport (MyBenefit)minorOthersPartnership with MultiSport allowing drivers to access sports facilities across Poland through the MyBenefit platform. Drivers can choose between MultiSport Light (98.42 PLN/month) and MultiSport Plus (206.16 PLN/month) cards.
• PZU ZdrowieminorOthersPartnership with PZU Zdrowie providing private medical care for drivers with packages ranging from 53.50 PLN (Standard) to 217.50 PLN (Optimum) per month, covering 2400 partner facilities and telemedicine services.
• TelemediminorOthersPartnership with Telemedi providing 24/7 virtual clinic access, e-consultations with primary care doctors within 3 hours, annual laboratory tests, and 20% discount on specialist consultations.
• TeslaminorOEM/ Whitelabel/ Licensing PartneriTaxi offers Tesla Model Y vehicles for driver rental from 2999 PLN/month with full organizational support including charging, car wash, and 12h/day vehicle access. Drivers can become Tesla Y taxi drivers through the platform.
• GeelyminorOEM/ Whitelabel/ Licensing PartneriTaxi offers Geely Starray vehicles with special insurance deals (3 years insurance for 1 PLN). Partnership provides competitive vehicle options for taxi drivers.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Bolt: Bolt is a European ride-hailing and mobility platform operating across dozens of countries including Poland. Directly competes with iTaxi on passenger ride-hailing, driver supply, and pricing, with a similar app-based model but gig-economy driver base versus iTaxi's licensed-taxi-only approach.
• FreeNow: FreeNow (formerly myTaxi) is a European taxi-hailing aggregator operating in multiple countries including Poland. It connects passengers with licensed taxi drivers through a mobile app — the most direct comparable to iTaxi's licensed-taxi model and value proposition.
• Gett: Gett is a UK-based taxi-hailing and ground transportation platform focused on corporate and consumer rides via licensed taxi drivers. Compares directly to iTaxi on licensed-taxi focus, B2B corporate accounts, and multi-city operations.
• Curb: Curb is a US-based taxi-hailing mobile app connecting riders with licensed taxi drivers and supporting driver payment processing. Directly comparable to iTaxi's licensed-taxi model, fare transparency, and B2B ride voucher/corporate account functionality.

Broad incumbents

• Uber: Uber operates its global ride-hailing platform in Poland, including the Uber Taxi category that connects riders with licensed taxi drivers. As a global incumbent with deep capital reserves, Uber competes broadly with iTaxi on both consumer demand and driver supply in Polish cities.
• Careem: Careem (a Super App acquired by DiDi) operates ride-hailing, delivery, and payments across MENA. Comparable as a multi-vertical mobility super-app with taxi and broader ride services; represents the kind of broader mobility platform iTaxi could evolve into.
• Lyft: Lyft is a US ride-hailing platform offering consumer rides, driver partnerships, and corporate accounts. Broadly comparable to iTaxi on ride-hailing mechanics, driver scoring algorithms, and B2B corporate travel verticals, though in a different geography.
• Ola Cabs: Ola Cabs is an Indian ride-hailing platform with international expansion into UK/Australia/NZ. Comparable to iTaxi on consumer ride-hailing mechanics and corporate accounts; broader in geographic footprint and vehicle categories.

Others

• Wolt: Wolt (a DoorDash-owned delivery platform) operates in Poland for food and goods delivery. Adjacent to iTaxi's ancillary shopping-delivery and document-courier services, and competes for last-mile driver attention, though Wolt's core is food delivery versus iTaxi's rides.
• iCabbi: iCabbi is a taxi dispatch and fleet management technology provider serving taxi operators globally. Adjacent enabler to iTaxi's platform — comparable as a taxi industry technology stack rather than direct competitor, but relevant for understanding the underlying tech ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

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Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITaxi