Care2Talk

What Care2Talk does

Care2Talk Health is a privately held, tech-enabled primary care provider headquartered in Victoria, British Columbia, founded in 2020 and operating with 11-50 employees. The company delivers primary care through a hybrid virtual-and-in-person model, accessed primarily via a smartphone or tablet application that connects patients with a dedicated healthcare team of Nurse Practitioners, Licensed Practical Nurses, Counselors, Patient Navigators, and Medical Office Assistants. A defining structural feature is provider continuity: each patient is assigned the same primary care provider for every visit, with appointments minimum 20 minutes (first three visits 30 minutes), in contrast to typical transactional clinic care.

The company generates revenue through tiered monthly subscriptions billed annually at a discount: Individual Access at $67/month ($80/month month-to-month), Individual Access PLUS at $208/month ($250/month month-to-month, adding in-person visits and specialty services), and Family Access at $100/month ($120/month month-to-month). À la carte one-time virtual and in-person appointments are also sold via Stripe. Specialized vertical offerings — Hormone Therapy, ADHD management, MyoActivation treatments, Corp+ (corporate wellness), and Senior+ (senior care) — extend the platform beyond general primary care. The underlying technology stack is a mobile application with integrations to Stripe for payments, HubSpot for CRM and payments processing, and CognisantMD Ocean for patient intake forms. LegitScript certification supports consumer trust signaling.

Care2Talk operates physical clinics at 401-1990 Fort St, Victoria, and 102-660 Beach Rd, Qualicum Beach, and serves the British Columbia market with virtual care available five days a week. The company has disclosed $1,250,000 in funding across two 2022 rounds from E-Fund, MAVAN Capital Partners, Sprout, and WUTIF. Leadership disclosed includes Matt Rosenlund (CTO) and Isabelle Bennitt (Head of Marketing). No public revenue, ARR, or subscriber count has been disclosed.

Name

Care2Talk

Legal name

Care2Talk Health

Website

https://care2talkhealth.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Care2Talk Health is a Victoria, BC-based primary care telehealth company offering subscription-based virtual and in-person primary care with dedicated providers, serving individuals, families, seniors, and corporate clients across British Columbia.

Ownership category

akta.pro rank

Product category

Primary Care / Telehealth Services

NAICS

Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Membership/Subscription Concierge Virtual Care (HLALAAAH), Urgent Care & On-Demand Virtual Visits (HLALAAAB)

Keywords

• Telehealth primary care
• Subscription healthcare services
• Virtual care platform
• Patient navigation services
• Continuity of care

Headquarters

HQ city

Victoria

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Individual Subscription Plans: Monthly subscription plans for individuals providing unlimited virtual care visits, medication renewals, specialist referrals, lab requisitions, and diagnostic imaging orders. Two tiers available: standard Individual Access and Individual Access PLUS with in-person visits.
2. Family Subscription Plans: Monthly subscription for families covering unlimited virtual care for all family members with a dedicated health team.
3. One-Time Appointments: Single virtual or in-person appointments available for one-time consultations via Stripe payment.
4. Specialized Services: Additional services including MyoActivation treatments, disability tax credit forms, PWD forms, CPP-D applications, and driver's medical exams.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Care2Talk Health delivers subscription-based primary care through a mobile app and physical clinics in British Columbia. Subscribers receive unlimited virtual visits five days a week with a dedicated care team of Nurse Practitioners, LPNs, Counselors, Patient Navigators, and Medical Office Assistants, plus medication renewals, specialist referrals, lab requisitions, and diagnostic imaging orders. Enhanced Individual Access PLUS adds in-person 30–45 minute visits, annual physicals, hormone therapy, and MyoActivation treatments.

Product overview

Care2Talk Health operates as a tech-enabled primary care platform delivering both virtual and in-person healthcare services. The core product ecosystem centers on Health+ subscription plans (Individual Access, Individual Access PLUS, and Family Access), which provide unlimited telehealth appointments with a dedicated healthcare team including Nurse Practitioners, Licensed Practical Nurses, Counselors, Patient Navigators, and Medical Office Assistants. The platform is accessible via the Care2Talk Health mobile app and integrates specialized services including Hormone Therapy, ADHD Services, Corp+ (corporate wellness), and Senior+ (senior care). Individual Access PLUS plan holders receive additional in-person visit capabilities, annual physical exams, enhanced bloodwork programs, and MyoActivation treatments at clinic locations in Victoria and Qualicum Beach, BC. The company also offers à la carte services including one-time virtual or in-person appointments for non-subscribers.

Differentiator

Problem solved

Functional benefit

Products and services

• Health+ Individual Access Subscription-based virtual primary care plan for individuals offering unlimited telehealth visits five days a week with a dedicated healthcare team, medication renewals, specialist referrals, lab/blood-work requisitions, and diagnostic imaging orders. First three appointments are 30 minutes and follow-ups are 20 minutes. Available for $67/month annually or $80/month month-to-month.
• Health+ Individual Access PLUS Enhanced subscription plan adding in-person 30-45 minute visits at BC clinics, annual physical exam, driver's medical exam, enhanced bloodwork program, Menopause & Hormone Health services, and MyoActivation treatments at the Victoria clinic. Available for $208/month annually or $250/month month-to-month.
• Health+ Family Access Family subscription plan offering unlimited virtual primary care five days a week with a dedicated health team for medication renewals, specialist referrals, lab requisitions, and diagnostic imaging coordination for all family members. First three appointments are 30 minutes, follow-ups 20 minutes. Available for $100/month annually or $120/month month-to-month with 15% dependent add-on discount on annual plans.
• Care2Talk Health App Mobile application enabling patients to connect with their dedicated health team from home via smartphone or tablet for virtual healthcare consultations, intake, and ongoing care management.
• Hormone Therapy Program Specialized healthcare service for hormone replacement therapy and menopause management, included in the Individual Access PLUS plan and accessible to virtual care patients.
• ADHD Services Specialized service providing ADHD evaluation, diagnosis support, and ongoing medication management and monitoring.
• Senior+ Program Specialized primary care program tailored for senior patients addressing age-related health needs and ongoing care coordination.
• Corp+ Program Corporate wellness offering providing employee primary care solutions and workplace health programs for businesses.
• One-Time Virtual Appointment Single virtual healthcare appointment available for one-time purchase without a subscription commitment, processed via Stripe payment.
• One-Time In-Person Appointment Single in-person healthcare appointment at clinic locations (Victoria, BC and Qualicum Beach/Parksville, BC) available for one-time purchase without subscription commitment, processed via Stripe payment.

Quantifiable outcome

• Unlimited appointments included in all plans
• +1 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Recent moves3 records

Expansion highlights6 records

Direct peers

• Felix Health: Canadian direct-to-consumer virtual care company focused on specific conditions (e.g., sexual health, mental health, weight management). Comparable for the D2C subscription telehealth model and Canadian regulatory environment.
• Maple: Canadian direct-to-consumer virtual care platform offering on-demand and primary care consultations with physicians and NPs. Closest comparable in business model, geography (Canada), and D2C subscription/on-demand structure.
• Medcan: Canadian concierge health and wellness provider offering subscription-based annual memberships with primary care and in-person clinics. Closest analog for the concierge/subscription + hybrid in-person model.
• Dialogue Health: Canadian virtual primary care and wellness platform serving both individuals and employers. Comparable for subscription-based continuity care model and Canadian market focus, with stronger enterprise employer channel.
• Tia Health: Canadian virtual care marketplace connecting patients to providers for primary and specialty consults. Comparable for the D2C virtual care delivery model and Canadian footprint.

Broad incumbents

• WELL Health Technologies: TSX-listed Canadian digital health company operating a large network of clinics plus virtual care (WELL Health Virtual Clinics, Tia Health). Comparable for hybrid virtual + brick-and-mortar primary care across Canada, though far larger and publicly traded.
• TELUS Health MyCare: Telecom-backed virtual care platform serving millions of Canadians, including via employer/insurer contracts. Comparable as a large incumbent offering subscription-style virtual primary care, but with vastly broader resources and enterprise distribution.

Emerging players

• Appletree Medical Group: Canadian multi-location primary care and urgent care operator with a growing virtual care component. Comparable for multi-site primary care delivery model with NPs and physicians, especially relevant for clinic operations in Ontario/BC.
• Cloud DX: Canadian remote patient monitoring and virtual care company listed on TSX-V. Comparable as a Canadian tech-enabled care provider, though focused more on connected-device RPM than subscription primary care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/care2talk_io
• LinkedInlinkedin.com/company/care2talk

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care2Talk