KOIKI
KOIKI is a Spanish sustainable last-mile logistics company operating ~80 urban microhubs staffed by social-entity couriers, delivering packages on foot, by bicycle or electric vehicle for enterprise clients including Amazon, Seur, and L'Oréal.
- Company typePrivate
- Founded2015
- HeadquartersMadrid, Spain
- Headcount1–10
- GTM typeB2B
- OfferingServices
What KOIKI does
KOIKI (KOIKI HOME, S.L.) is a Spanish sustainable last-mile logistics company founded in 2015 by Aitor Ojanguren and headquartered in Bilbao, operating a network of approximately 80 active urban microhubs across 28 Spanish provinces. Each microhub is hosted by a social-entity partner (Special Employment Centers and social organizations such as Integra CEE) that employs couriers from vulnerable collectives to perform final deliveries on foot, by bicycle, or using electric vehicles within roughly a 2-kilometer radius. The company reports avoided emissions of 0.29 kg of CO2 per kilometer and approximately 600 tonnes of CO2 avoided in 2024, alongside 180 people employed across the partner network and 200 jobs created cumulatively through social entities.
The core product is the Koiki Last-Mile Delivery Service, integrated with the Koiki Microhubs Network and supported by a parcel-tracking surface on koiki.es. The company monetizes primarily through transaction-fee-based delivery contracts with e-commerce businesses and logistics operators (Amazon, Seur, L'Oréal, Decathlon), and through a secondary professional-services stream offering urban-mobility and Low Emission Zone (ZBE) consulting to municipalities and corporates. Seur is both an enterprise customer and a disclosed shareholder, operating 33 of Koiki's centers and anchoring the partner network. Go-to-market combines direct enterprise field sales (24-hour response commitment) with a channel model in which social organizations join as microcenter operators, expanding the physical footprint province by province. The company also runs social-impact training programs such as 'Mujeres en Movimiento' (with Asociación Trabe and EDP) and Logistica 360, which both widen the partner network and provide a talent pipeline.
Revenue mechanics are quote-based and not publicly disclosed; shipment-volume tiers of 1-50, 51-200, 201-500 and 500+ monthly shipments are referenced on the website. Cumulative disclosed funding is approximately $1.2 million across three rounds in 2015-2017, with the largest round led by Ship2B, Fundación Creas and Seed Capital Bizkaia. The company participates in European programs including Erasmus+, Delphi (with Metro de Madrid and DHL), and EDP-supported initiatives. Management consists of the founder, a Director of Operations (Nerea Ortiz), and microhub center managers (Alberto León, Jokin Agulló); the core team is reported at 1-10 employees, with the broader delivery workforce operating through partner social entities.
KOIKI firmographics
Firmographics- Name
- KOIKI
- Legal name
- KOIKI HOME, S.L.
- Website
- https://koiki.es
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- KOIKI is a Spanish sustainable last-mile logistics company operating ~80 urban microhubs staffed by social-entity couriers, delivering packages on foot, by bicycle or electric vehicle for enterprise clients including Amazon, Seur, and L'Oréal.
- Ownership category
- akta.pro rank
KOIKI industry classification
Industry- Product category
- Sustainable Last-Mile Delivery Services
- NAICS
- Local Messengers and Local Delivery (492210), Couriers and Express Delivery Services (49211)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Micro-Mobility Couriers (bike/e-bike/scooter walkers) (TLAAAGAH)
- akta.pro secondary industries
- Urban Micro-Mobility & Courier Routing (Bike/Scooter) (TLAEAGAL), Metro/Urban Standard Parcel Delivery (TLAAACAH)
Keywords
Where KOIKI is headquartered
LocationHeadquarters
- HQ city
- Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
KOIKI business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Last-Mile Delivery Services to E-commerce: Koiki charges e-commerce businesses and online retailers for sustainable last-mile delivery services. Deliveries are made from neighborhood microhubs using foot, bicycle, or electric vehicle couriers, with packages collected by consumers at nearby Koiki centers.
- Logistics Operator Partnerships: Provides sustainable last-mile solutions for logistics operators such as Amazon, Seur, and L'Oréal, integrating Koiki's network and delivery methodology into their existing logistics chains.
- Urban Mobility Consulting: Consultancy services offered to public administrations and companies for the design of urban mobility plans, microhub strategies, circular economy projects, and feasibility studies.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
KOIKI product offering
Product offeringCore offering
KOIKI operates a sustainable last-mile delivery service using a network of urban microhubs from which couriers deliver packages on foot, by bicycle, or via electric vehicles within approximately a 2km radius. The model combines environmentally responsible logistics with inclusive employment, as couriers are recruited from social organizations working with people at risk of social exclusion. The company also offers urban mobility consulting to municipalities and runs training programs for vulnerable groups in sustainable logistics.
Product overview
KOIKI is a sustainable last-mile logistics company operating as a unified platform combining delivery services, urban microhubs infrastructure, and consulting services. The core offering is the Koiki Last-Mile Delivery Service, which works in conjunction with the Koiki Microhubs Network to provide CO2-free package delivery using walking, bicycles, and electric vehicles. Supporting this core operation, KOIKI offers Mobility and Last-Mile Consulting services for municipalities and enterprises, and maintains a Network for Social Entities that enables social organizations to operate neighborhood micro-centers while creating inclusive employment. Additionally, KOIKI runs social impact programs including the 'Mujeres en Movimiento' training initiative and the 'Logistica 360' vocational training program, which combine logistics training with social inclusion objectives.
Differentiator
Problem solved
Functional benefit
Products and services
- Koiki Last-Mile Delivery Service Primary sustainable last-mile logistics and delivery service for e-commerce businesses and logistics operators, using walking, bicycles, and electric vehicles to deliver packages within a 2km radius from urban microhubs, eliminating CO2 emissions and reducing urban congestion, noise, and pollution.
- Koiki Mobility and Last-Mile Consulting
Quantifiable outcome
- 0.29 kg of CO2 saved per kilometer traveled
- +9 more outcomes
Companies that use KOIKI
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
KOIKI technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
KOIKI partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- EDP Energía SolidariacoreEDP Energía Solidaria supports the 'Mujeres en Movimiento: Inclusión y Sostenibilidad en la Última Milla' project, a joint initiative by Koiki and Asociación Trabe to train 30 women in vulnerable situations in sustainable logistics, providing real practices and professional mentorship.
- Asociación TrabecoreAsociación Trabe partners with Koiki to implement the 'Mujeres en Movimiento' project, providing social accompaniment and integration services for women in vulnerable situations. Trabe specializes in comprehensive care for women affected by trafficking, exploitation, and gender-based violence, with over 15 years of experience.
- DecathlonminorDecathlon participates as a collaborating company in the 'Mujeres en Movimiento' project, providing practice placements and employment opportunities for women trained in sustainable logistics.
- SeurcoreAs a shareholder of Koiki, Seur integrates sustainability into its logistics model. The collaboration is materialized through 33 operational centers that guarantee emissions-free last-mile delivery with positive social impact. Seur's investment in Koiki signals long-term commitment to sustainable last-mile logistics.
- AmazoncoreAmazon collaborates with Koiki to promote urban micromobility through active centers in Madrid and Santander. The collaboration generates more than 50 inclusive employment opportunities monthly, contributing to Amazon's goal of net-zero emissions by 2040.
- L'OréalcoreL'Oréal has trusted Koiki for years to sustainably deliver Kiehl's, Lancôme, and SkinCeuticals products. Thanks to this collaboration, more than 30,000 kg of CO2 emissions are avoided annually, promoting cleaner logistics and responsible delivery that also generates inclusive employment.
- Delphi ProjectcoreKoiki participates in the DELPHI project alongside Metro de Madrid and DHL (among other European companies). This pioneering pilot explores new forms of sustainable and city-friendly delivery by utilizing Metro infrastructure and routes to reach city centers without vehicle use, completing the final leg with Koiki's social and sustainable delivery.
- Metro de MadridcoreMetro de Madrid collaborates with Koiki in the Delphi Project, utilizing metro infrastructure and routes to transport packages to city centers without vehicles, with the final delivery completed by Koiki's sustainable and socially responsible couriers.
- DHLcoreDHL participates in the Delphi Project alongside Metro de Madrid and Koiki, exploring new forms of sustainable and city-friendly delivery utilizing metro infrastructure for inner-city transport.
- Integra CEEcoreIntegra CEE partners with Koiki to employ people with intellectual disabilities in last-mile delivery operations. The collaboration has resulted in 51 direct hires and more than 100,000 hours of work annually across Spain. Integra CEE is a Special Employment Center focused on labor insertion for people with disabilities.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
KOIKI competitors and assessment
Company assessmentBroad incumbents
- Seur: Major Spanish parcel delivery operator and Koiki shareholder that partners on 33 jointly operated microhubs. Seur is directly comparable as both a strategic partner and a competitor in the same urban last-mile delivery market.
- DHL: Global logistics integrator participating with Koiki in the Delphi metro-delivery pilot. DHL offers overlapping express and courier capabilities at vastly greater scale, including its own urban sustainability initiatives (e.g., cargo bike pilots in European cities).
- Amazon Logistics: Operates Koiki-integrated microhubs in Madrid and Santander as part of Amazon's net-zero-by-2040 commitment. Amazon Logistics is a comparable last-mile operator with its own growing sustainable-delivery portfolio.
- GLS Spain: Spanish arm of the European parcel network GLS, providing standard and express parcel services across Spain. GLS overlaps with Koiki in e-commerce last-mile delivery but at substantially larger scale and broader service scope.
- Celeritas: Established Spanish logistics and last-mile delivery provider with national coverage. Celeritas competes for the same e-commerce and B2B parcel demand that Koiki addresses, primarily via conventional van-based delivery.
Direct peers
- Glovo (Delivery Hero): Barcelona-headquartered on-demand multi-category delivery platform that competes for the same urban last-mile demand in Spain, with comparable courier-network economics and footprint in major Spanish cities.
- Stuart: Urban on-demand courier platform operating across major European cities including Spain, focused on same-day B2B and e-commerce last-mile delivery — directly overlapping with Koiki's core value proposition to e-commerce and logistics operators.
- Paack: Spanish-originated last-mile delivery platform serving e-commerce retailers with scheduled and same-day services. Paack is one of the closest direct competitors in the Iberian sustainable-last-mile segment.
- Onomotion: Berlin-based provider of e-cargo bikes and sustainable last-mile urban delivery services. Onomotion mirrors Koiki's model of using non-motorized or low-emission vehicles for dense urban parcel delivery from neighborhood hubs.
- BiciPost: Spanish cargo-bike courier specializing in sustainable urban last-mile delivery in cities including Madrid and Barcelona. BiciPost is a close operational peer, employing similar non-motorized delivery modes from neighborhood microhubs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
KOIKI social profiles
Digital presenceKOIKI financial estimates
Financial estimateRevenue estimate
Valuation estimate
KOIKI leadership team
Management profileNumber of profiles
Profiles4 records
KOIKI funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KOIKI M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KOIKI
What does KOIKI do?
KOIKI operates a sustainable last-mile delivery service using a network of urban microhubs from which couriers deliver packages on foot, by bicycle, or via electric vehicles within approximately a 2km radius. The model combines environmentally responsible logistics with inclusive employment, as couriers are recruited from social organizations working with people at risk of social exclusion. The company also offers urban mobility consulting to municipalities and runs training programs for vulnerable groups in sustainable logistics.
Is KOIKI a public or private company?
KOIKI is a private company. It is classified as venture growth investor backed and is currently operating.
When was KOIKI founded?
KOIKI was founded in 2015. It employs 1 to 10 people.
Where is KOIKI based?
KOIKI is headquartered in Madrid, Spain, in the Europe region.
How does KOIKI make money?
Three revenue lines are on record. Last-Mile Delivery Services to E-commerce is the primary driver. The others are logistics Operator Partnerships and urban Mobility Consulting.
Who are KOIKI's main competitors?
Broad incumbents on record are Seur, DHL, Amazon Logistics, GLS Spain and Celeritas. Direct peers are Glovo (Delivery Hero), Stuart, Paack, Onomotion and BiciPost.
Does KOIKI have an API?
No public API is recorded for KOIKI.
What industry is KOIKI in?
KOIKI's product category is Sustainable Last-Mile Delivery Services. Its primary akta.pro industry code is TLAAAGAH, Micro-Mobility Couriers (bike/e-bike/scooter walkers), with a secondary code of TLAEAGAL, Urban Micro-Mobility & Courier Routing (Bike/Scooter). Its NAICS code is 492210 and its SIC code is 4210.