What JOBOX.ai does

Jobox (legal entity Jobox Inc., DBA JOBOX.ai) is a fintech infrastructure platform purpose-built for the US home services industry, headquartered in San Francisco with distributed teams in New York, Miami, and Aventura. Founded in 2016 (with operational build-out from 2018) and acquired by Talus Pay in 2023, Jobox combines a self-serve mobile app for individual service professionals (locksmiths, plumbers, and other trades) with a B2B managed marketplace product for enterprise partners such as retailers, distributors, franchises, and discovery platforms. The platform's product stack includes job management (importing from texts or WhatsApp, real-time tracking), Jobox Payments (tap-to-pay and terminal), Jobox Wallet, the Jobox Credit Card (up to $10K limit, no fees or interest), Stripe-powered Financial Accounts, and an automated free business website generated on sign-up. Underlying technology comprises AI-powered pro matching, automated dispatching (sub-60-second matching), programmable APIs for partners, and KYC/settlement automation via integrations with Stripe, Plaid, and Twilio. Jobox monetizes via a Service Fee (percentage of Job Fee) charged to pros and marketplace commission revenue from enterprise partners; pricing is not publicly disclosed and varies by job. As of 2022, Jobox had a network of 5,000+ pros across 39 states, had processed more than $1B in customer jobs through its engine, and counted Minute Key (operated by The Hillman Group) among its enterprise partners, funneling calls from 7,000 kiosks to local locksmiths. The company raised $42M in Series B funding in April 2022 led by General Catalyst, with Resolute Ventures, Expanding Capital, and NNS as co-investors, bringing total disclosed funding to approximately $56.7M across multiple rounds from 2017 through 2022.

Name

JOBOX.ai

Legal name

Jobox Inc.

Website

https://jobox.ai

Company type

Private

Founded year

2018

Operating status

Acquired

Headcount range

51–100 employees

Short description

Jobox is a fintech infrastructure platform that gives US home service professionals (locksmiths, plumbers, trades) an all-in-one mobile app for jobs, payments, wallet, and credit, while providing enterprise partners a managed marketplace with AI-powered pro dispatch and APIs.

Ownership category

akta.pro rank

Product category

Home Services Fintech Software

NAICS

Employment Placement Agencies (561311), Employment Placement Agencies and Executive Search Services (56131), Payroll Services (541214)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Workforce Management & Scheduling Outsourcing (Non-payroll) (BPACAKAJ)

akta.pro secondary industries

Employer Payroll Processing (SMB & Enterprise) (FSAMAKAA), Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH)

Keywords

• Home services fintech
• Field service management
• Mobile payment platform
• Marketplace dispatch software
• Pro payment processing

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Service Fee: Jobox charges a percentage of the applicable Job Fee as a Service Fee. The exact percentage is displayed on the Job Card within the Services. This is the primary revenue stream from pros using the platform.
2. Payment Processing: Fees charged for payment processing when facilitating payments from Service Recipients to pros. Processed by third-party payment processors.
3. Marketplace Platform Fees: Revenue from enterprise partners (retailers, distributors, franchises) who integrate Jobox's home services marketplace capabilities. Partners get automated dispatching, job monitoring, and weekly reconciliation.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Jobox is a fintech infrastructure platform for the home services industry. It provides a mobile app that lets independent service professionals (locksmiths, plumbers, etc.) manage jobs, accept tap-to-pay and card payments, run automated settlement reports, and access a digital wallet and credit card. For enterprise partners, Jobox offers a managed marketplace platform with APIs that automates dispatching, vetting, KYC, and weekly reconciliation.

Product overview

Jobox is a fintech infrastructure platform for the home services industry, offering a unified mobile application for service professionals combined with a B2B marketplace platform for partners. The core Jobox Mobile App integrates job management, payments (Jobox Payments), digital wallet (Jobox Wallet), and a credit card (Jobox Credit Card) into one operating system. For enterprise partners, Jobox provides the Managed Marketplace platform with APIs, Partner Dashboard, Job Performance Monitoring, Demand Settlement Automation, and Remote Payment capabilities. The platform uses AI-powered matching to connect customers with vetted pros in under 60 seconds, handles KYC verification, and processes over $1B in job volume annually across 39 states.

Differentiator

Problem solved

Functional benefit

Products and services

• Jobox Mobile App Unified mobile application for home service professionals that consolidates job management, payment processing, automated reporting, wallet services, and a built-in business website generator.
• Managed Marketplace White-label marketplace solution for enterprise partners to offer home services to their customers, including vetted pros network, automated dispatching, intelligent matching, and full KYC handling.
• Partner Dashboard Partner-facing dashboard providing end-to-end visibility into job status, pro details, completion tracking, and automatic closing reports for demand partners.
• Jobox Programmable APIs Programmable APIs that let enterprise partners integrate home services into their platforms, handling job dispatching, matching, monitoring, and KYC.
• Jobox Payments Payment acceptance feature enabling pros to accept card payments including tap-to-pay functionality, with integrated tips screen and high dispute winning rates.
• Jobox Wallet Digital wallet enabling instant money transfers between contacts, bank deposits within 1 business day, cashback on inventory purchases, and direct withdrawals via debit card.
• Jobox Credit Card Visa credit card with no annual fees, no interest, and no credit score impact for eligibility, providing up to $10K credit limit for in-store and online purchases.

Quantifiable outcome

• Automated dispatching completes in under 60 seconds
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• StripecoreTechnology or Integration · 1 January 2021Stripe powers Jobox Financial Accounts, enabling financial services for home service professionals including the Jobox Wallet and financial account features.
• Minute KeycoreStrategic or Co-development PartnerMinute Key (operated by The Hillman Group) partners with Jobox to redirect calls from their 7,000 kiosks to local locksmith pros through the Jobox platform. Pros are matched and dispatched automatically, providing end-to-end customer experience.
• PlaidsupportingTechnology or IntegrationThird-party service provider used by Jobox for financial data and account verification services. Mentioned in Privacy Policy as a third party with which users may interact.
• TwiliosupportingTechnology or IntegrationPowers Jobox's Access Number system - virtual numbers pros use to receive job notifications. Access Numbers are provided through Twilio's communications platform.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Thumbtack: Leading consumer-facing home services marketplace connecting customers with local pros (plumbers, electricians, locksmiths, etc.). Direct competitor to Jobox's marketplace and matching capabilities, with similar take-rate economics and pro-onboarding focus.
• Housecall Pro: Field service management SaaS for home service businesses (plumbers, HVAC, electricians) offering job scheduling, dispatching, payments, and customer communication. Closest direct competitor to Jobox's pro-facing app and fintech stack.
• Jobber: Field service software for small home service businesses with job scheduling, invoicing, and payment processing. Closely comparable to Jobox on SMB pro customer profile and integrated payments offering.
• TaskRabbit: Gig-economy marketplace for home services and handyman tasks, connecting customers with independent contractor pros. Comparable two-sided marketplace model with similar take-rate economics and pro-onboarding focus.

Broad incumbents

• Angi (formerly Angie's List): Public company (ANGI) operating Angi Leads and Angi Ads for home services pros, plus a national pro network. Overlaps with Jobox's marketplace and job dispatching, with much larger scale and consumer brand awareness.
• HomeAdvisor: Established home services lead-generation and matching platform, now part of Angi Inc. Competitor to Jobox's pro-customer matching and operates with similar lead-gen/transaction fee economics.
• ServiceTitan: Enterprise-grade field service management platform serving large home service franchises and operators. Overlaps with Jobox on job management, dispatching, and payments, though ServiceTitan targets larger enterprise customers.
• Porch Group: Public home services platform connecting homeowners with pros and offering software tools. Comparable marketplace + SaaS hybrid model, though with broader consumer real estate adjacency.

Emerging players

• Workiz: Field service management platform for locksmiths, garage door, and appliance repair businesses. Directly competes with Jobox in the locksmith vertical specifically and offers overlapping dispatch + payment features.

Others

• Stripe (for Stripe Treasury / Connect): Powers Jobox's financial accounts and payment processing infrastructure. While not a direct competitor, Stripe's embedded finance and Connect offerings represent a potential competitive threat or alternative for partners considering building vs. buying.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/jobox_ai
• Facebookfacebook.com/joboxai
• LinkedInlinkedin.com/company/jobox-ai
• Instagraminstagram.com/jobox.ai

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds5 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JOBOX.ai