Manet
Manet Mobile Solutions is a Rome-based B2B platform providing digital concierge and connectivity services to hotels, car rental companies, and travel operators across Europe via a customizable Android app, Samsung-based devices, and an integrated eSIM solution.
- Company typePrivate
- Founded2015
- HeadquartersRome, Italy
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Manet does
Manet Mobile Solutions Srl is a Rome-based B2B SaaS and connected-device company founded in 2015 that delivers a digital concierge and connectivity platform to the hospitality, car rental, and travel-operator verticals across Europe. Its core offering pairs a customizable Android application (Manet App) with a Samsung-based physical smartphone (Manet Device) that provides 5G/Wi-Fi connectivity, free international calls, multilingual audioguides, check-in/out, payment processing, and real-time chat with staff. The platform is extended by the Manet Travel eSIM module (powered by Truphone and Airalo) and the Re-MANET machine-learning system, which personalizes tourist content based on user profiling and GPS-based behavior data.
The company monetizes through recurring annual subscriptions for the App and Device, usage-based fees for eSIM connectivity, and affiliate commissions from content bookings routed through the wannaticket ticket-comparison marketplace. Its go-to-market combines direct enterprise field sales to hotel groups and car-rental fleets with a multi-tier channel network of technology partners (Samsung SEAP, Vodafone, Wind Tre), connectivity partners (Truphone, Airalo), and content partners (Musement, GetYourGuide, Tiqets, ArrivalGuides, Vox). Named customers include Roscioli Hotels Group, Hotel Barcelona Princess, Pacini Group, Portrait Roma, Villa Spalletti Trivelli, AVIS Greece, Europcar Italia, and Sunny Cars, with commercial presence in Italy, Spain, Greece, France, the UK, Denmark, Austria, and Cyprus.
Manet has expanded its product surface through two acquisitions: Edgar Smart Concierge in December 2022 and Guide Me Right in January 2023. The company raised approximately €1 million in seed funding in March 2018 from LVenture Group and Italian Angels for Growth, supplemented by EU and regional grants for R&D, and remains a privately held Italian Srl with 11-50 employees.
Manet firmographics
Firmographics- Name
- Manet
- Legal name
- Manet Mobile Solutions Srl
- Website
- https://manetmobile.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Manet Mobile Solutions is a Rome-based B2B platform providing digital concierge and connectivity services to hotels, car rental companies, and travel operators across Europe via a customizable Android app, Samsung-based devices, and an integrated eSIM solution.
- Ownership category
- akta.pro rank
Manet industry classification
Industry- Product category
- Hospitality Technology
- NAICS
- Travel Agencies (561510), Tour Operators (56152)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Tours/Activities/Attractions Content Aggregators & APIs (THALAJAH)
- akta.pro secondary industries
- Online Booking Tools (OBT) for Managed Travel (THAKANAB), OBT Aggregators & Meta-Booking Layers (Multi-Source Content) (THACABAD)
Keywords
Where Manet is headquartered
LocationHeadquarters
- HQ city
- Rome
- HQ country
- Italy
- HQ region
- Europe
Offices2 records
Markets served
Manet business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Device Rental/Subscription: Provides physical Samsung smartphones to hotels and car rental companies with bundled connectivity and services.
- Software as a Service (Manet App): Digital concierge app offered to accommodation facilities and travel operators with various service modules.
- eSIM Connectivity Services: Virtual SIM data plans for travelers through partnerships with Truphone and Airalo.
- Content & Experience Referrals: Revenue through affiliate partnerships with Musement, GetYourGuide, Tiqets, wannaticket for bookings made through Manet platform.
- wannaticket Platform: Ticket search and comparison service for experiences, monetized through transaction fees and commissions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Manet App - Digital assistance solution |
| Subscription | Annual | Manet Device - Premium hardware solution |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Manet product offering
Product offeringCore offering
Manet provides a digital concierge platform for the tourism and hospitality industry, consisting of a fully customizable software application (Manet App) and Samsung-based physical smartphones (Manet Device) that give travelers unlimited internet, free international calls, real-time chat with staff, multilingual audioguides, and curated travel content. The solution is sold to hotels, car rental companies, and travel operators, and is complemented by an integrated eSIM connectivity service (Manet Travel eSIM) and a ticket comparison sub-brand (wannaticket).
Product overview
Manet Mobile Solutions offers a unified digital hospitality platform consisting of two core products: the Manet App (a customizable digital concierge available as mobile software) and Manet Device (a Samsung-based physical smartphone with connectivity). The platform is complemented by the Manet Travel eSIM module for international connectivity, the Manet Dashboard for operator management, and the acquired Edgar Smart Concierge platform for enhanced hospitality features. The wannaticket sub-brand provides ticket and experience booking capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Manet Travel: eSIM connectivity solution for travelers providing internet access, digital assistant, and travel services worldwide
- wannaticket
- Edgar Smart Concierge
Products and services
- Manet App A fully customizable digital concierge application for hoteliers, car rental companies, and travel operators that lets guests check in/out, make bookings, chat with staff in real time, make free international calls, access unlimited internet, view multilingual audioguides, and discover travel content and services during their stay.
- Manet Device A customized Samsung smartphone hardware solution offered to accommodation facilities that provides guests with 5G connectivity, free international calls, chat with hotel staff, and a set of pre-loaded travel applications as an all-in-one in-room travel assistant.
- Manet Travel eSIM An eSIM-based connectivity service for travelers, providing internet access abroad together with a digital assistant and a selection of curated travel content and services, distributed through the manet.travel platform and partner channels.
- wannaticket A ticket search and comparison platform developed by Manet that lets users compare features and prices from leading experience and attraction providers, with purchase completion possible directly through the Manet App and Manet Device.
Quantifiable outcome
- Positive guest reviews on Tripadvisor, Booking.com and social media channels
- +1 more outcomes
Companies that use Manet
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Manet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability5 records
Feature5 records
Manet partnerships and signals
Strategic signalPartnerships
26 partnerships are on record, tiered core and minor.
- BaobabcoreStrategic partnership with Baobab tour operator to offer global connectivity to travelers. Manet will provide eSIM and digital services to Baobab customers.
- NoleggiarecoreInnovative partnership to revolutionize travel experience for car rental customers with digital connectivity solutions.
- Sunny CarscorePartnership to integrate Manet Travel eSIM connectivity into Sunny Cars' Sunny2Go app, providing car rental customers with seamless connectivity abroad.
- TruphonecoreeSIM technology partnership powering Manet's digital concierge app with global connectivity. Truphone's state-of-the-art eSIM technology enables virtual SIM functionality.
- SamsungcoreHardware partner providing customized Samsung devices. Samsung Enterprise Alliance Program (SEAP) grants access to deeper device features for safer, more functional solutions.
- VodafonecoreConnectivity partner providing 4G mobile network access for unlimited calls and internet through high-quality voice and fast data connectivity.
- MusementcoreContent partner offering museum entrances, attractions, temporary events, guided tours, exclusive experiences and free activities accessible through Manet devices.
- GetYourGuidecoreTravel experience booking platform partner; millions of travelers trust GetYourGuide for unique activities including Eiffel Tower tours, cooking classes, and city exploration.
- TiqetscoreDigital ticket distribution partner for museums, parks, tours and attractions worldwide with fast-access and last-minute ticket availability.
- wannaticketminorManet-developed ticket comparison platform allowing users to compare features and prices from leading providers. Booking directly through Manet App.
- Vox GroupcoreAudioguide and digital tools partner (PopGuide, Unmissable Visits) providing hundreds of points of interest with multilingual audio commentaries.
- ArrivalGuidescoreTravel content partner with 620+ destinations and 55,000+ points of interest providing guides, maps, travel advice and recommendations.
- AiralocoreWorld's first eSIM store partner providing access to eSIMs in 190+ countries/regions, supporting Manet's digital connectivity solutions globally.
- Where RomeminorDigital magazine partnership for Rome tourism content; distributed in exclusive hotels with affordable eSIM data plans for international readers.
- Welcome Smart Network by WhereItaliaminorTravel publishing partner offering advice, maps and guides on best shopping, restaurants, museums and events in city-focused magazines.
- CosaportominorDelivery service partner for high-end artisan products; tourists can order directly through Manet App or Device.
- WeAGoominorGeolocated points of interest (POI) provider with categorized information and geo-coordinates for easy filtering.
- DoctorsinItalyminorDigital healthcare marketplace for English-speaking doctors in Italy; available for Manet customers in Rome.
- CesarineminorItaly's oldest network of home cooks for culinary experiences; dedicated booking card on Manet app and devices.
- PemcardsminorPostcard service turning photos into real postcards sent worldwide; accessible through smartphone without physical stamps.
- DigiLab Research Center (Sapienza University)minorR&D partnership for digital strategies supporting cultural heritage enhancement and promotion with local authorities.
- DIET Department (Sapienza University)minorICT research partnership for studies on travel and tourism including machine learning and artificial intelligence integration.
- Department of Science (Roma Tre University)minorAcademic partnership for research on tourism innovation, cultural heritage technologies, and tourism flow analysis algorithms.
- Startup TurismominorItalian tourism startup association for sharing experiences, strategies and contacts; accelerating innovation nationally and internationally.
- CONFAPIminorCONFAPI Turismo e Cultura division partnership for promoting digital innovation among affiliates using Manet solutions.
- DTC LaziominorCultural Heritage and Activities Technological District partnership for training, research and technology transfer in Lazio region.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
Manet competitors and assessment
Company assessmentOthers
- Musement: Musement is both a content partner and adjacent competitor offering tours, activities, and attractions — overlapping with Manet's wannaticket marketplace and content distribution model.
- Truphone: Truphone supplies the eSIM connectivity layer that powers Manet Travel; while currently a partner, Truphone also serves travel and enterprise customers directly with connectivity — an adjacent/complementary relationship with competitive overlap.
Direct peers
- HotelKit: HotelKit provides hotel operations and guest experience software across Europe, including digital concierge and staff/guest communication features similar to Manet App.
- Airalo: Airalo is a global eSIM marketplace covering 190+ countries and is both a Manet partner and direct competitor in traveler connectivity — overlapping on Manet Travel eSIM's core offering.
- SuitePad: SuitePad provides in-room tablets and a guest experience platform for hotels across Europe — comparable to Manet as an alternative in-room hardware/software guest service solution.
- Criton: Criton provides branded hotel guest apps with local content, booking, and concierge features — closely aligned with Manet App's digital concierge functionality for independent hotels and serviced apartments.
- Tink Labs (Handy): Tink Labs pioneered the hotel in-room smartphone concept with Handy devices, offering guests connectivity, local content, and concierge services — directly comparable to Manet's Device product across hotels globally.
- PressReader: PressReader delivers digital newspapers, magazines, and travel content to hotels and travelers — overlapping with Manet's content aggregation and multilingual audioguide offerings.
Broad incumbents
- Shiji Group: Shiji offers enterprise hotel PMS, guest experience, and digital concierge solutions globally; a broader incumbent in the same hospitality tech category where Manet operates.
- Cloudbeds: Cloudbeds provides an all-in-one hotel management platform including guest experience and booking — a broader incumbent whose roadmap intersects with Manet's PMS-integrated concierge ambitions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Manet social profiles
Digital presenceManet compliance and trust
Trust signalCompliance1 record
Manet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Manet leadership team
Management profileNumber of profiles
Profiles5 records
Manet funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Manet M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Manet
What does Manet do?
Manet provides a digital concierge platform for the tourism and hospitality industry, consisting of a fully customizable software application (Manet App) and Samsung-based physical smartphones (Manet Device) that give travelers unlimited internet, free international calls, real-time chat with staff, multilingual audioguides, and curated travel content. The solution is sold to hotels, car rental companies, and travel operators, and is complemented by an integrated eSIM connectivity service (Manet Travel eSIM) and a ticket comparison sub-brand (wannaticket).
Is Manet a public or private company?
Manet is a private company. It is classified as venture growth investor backed and is currently operating.
When was Manet founded?
Manet was founded in 2015. It employs 11 to 50 people.
Where is Manet based?
Manet is headquartered in Rome, Italy, in the Europe region.
How does Manet make money?
Five revenue lines are on record. Device Rental/Subscription is the primary driver. The others are software as a Service (Manet App), eSIM Connectivity Services, content & Experience Referrals and wannaticket Platform.
Who are Manet's main competitors?
Others on record are Musement and Truphone. Direct peers are HotelKit, Airalo, SuitePad, Criton, Tink Labs (Handy) and PressReader. Broad incumbents are Shiji Group and Cloudbeds.
Does Manet have an API?
No public API is recorded for Manet.
What industry is Manet in?
Manet's product category is Hospitality Technology. Its primary akta.pro industry code is THALAJAH, Tours/Activities/Attractions Content Aggregators & APIs, with a secondary code of THAKANAB, Online Booking Tools (OBT) for Managed Travel. Its NAICS code is 561510 and its SIC code is 7900.