CaptainBook.io
- Company typePrivate
- Founded2021
- HeadquartersNáxos, Greece
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
CaptainBook.io firmographics
Firmographics- Name
- CaptainBook.io
- Legal name
- CaptainBook I.K.E.
- Website
- https://captainbook.io
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
CaptainBook.io industry classification
Industry- Product category
- Tour Operator Booking Software
- akta.pro primary industry
- Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)
Keywords
Where CaptainBook.io is headquartered
LocationHeadquarters
- HQ city
- Náxos
- HQ country
- Greece
- HQ region
- Europe
Offices2 records
Markets served
CaptainBook.io business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- Subscription Plans: Three-tier monthly/annual subscription model (Starter €49, Extended €199, Ultra €349) with 0% commission on direct bookings. Revenue is recurring and predictable, scaling with customer business size rather than transaction volume.
- OTA Integration Fees: €14.99 per product per month for GetYourGuide and Viator connectivity. Additional OTA commissions of 2.5-3.5% depending on plan tier for other online travel agencies.
- Optional Setup Services: Optional one-time setup fee of €249 for inventory configuration and training assistance.
- Payment Processing: Revenue share through Stripe payment processing, where gateway fees apply as per Stripe's pricing structure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Plan - €49/month, 0% direct booking commission |
| Subscription | Monthly | Extended Plan - €199/month, 0% direct booking commission |
| Subscription | Monthly | Ultra Plan - €349/month, 0% direct booking commission |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels7 records
CaptainBook.io product offering
Product offeringCore offering
CaptainBook.io is a cloud-based SaaS booking platform built for tour and activity operators (boat tours, sailing, walking tours, food/wine experiences, escape rooms). It combines an embeddable booking widget, channel manager with native Viator/GetYourGuide/Google Things to Do integration, resource/staff scheduling, digital waivers, POS, payments, CRM, and a local reseller marketplace that connects operators with hotels, Airbnb hosts, and travel agencies. The platform charges a monthly subscription (€49–€349) with 0% commission on direct bookings, and ships weekly product releases including an AI Assistant with six specialized agents for dynamic pricing, capacity, revenue, demand, resources, and customer insights.
Product overview
CaptainBook.io is a unified SaaS booking platform for the tours and activities industry, combining a core booking engine with integrated operational and growth modules. The platform centers on the CaptainBook Booking Widget (embeddable modal component that increases bookings by up to 30%) connected to Channel Manager for OTA distribution (Viator, GetYourGuide, Google Things to Do). Operational modules include Staff Management with automatic resource assignment, Mobile Application (iOS/Android) with QR check-in, Customer Experience Tools with digital waivers, Point of Sale, and Payments with Stripe integration. Growth capabilities feature Local Marketplace for B2B reseller distribution, Website Builder, CRM, and Marketing Tools. AI functionality is delivered through the AI Assistant for Tour Operators featuring six specialized agents for dynamic pricing optimization, content creation, sales assistance, and operational automation. The platform operates on a subscription model (Starter €49/mo, Extended €199/mo, Ultra €349/mo) with 0% commission on direct bookings across all plans.
Differentiator
Problem solved
Functional benefit
Products and services
- CaptainBook Online Booking Platform Cloud-based SaaS booking platform sold on a monthly/annual subscription (Starter €49, Extended €199, Ultra €349) for tour and activity operators, including booking widget, calendar, resource management, POS, payments, CRM, digital waivers, and a 14-day free trial. Targets boat tours, sailing, walking tours, food/wine experiences, escape rooms, and similar experience operators.
- Channel Manager Add-on distribution module that connects tour operators to OTAs (Viator, GetYourGuide, Google Things to Do, Civitatis, Project Expedition, Redeam) with real-time availability sync, seat limit management, and price markup options to offset OTA commissions. Sold as a separate per-product subscription on top of the core platform.
- AI Assistant for Tour Operators AI-powered assistant with six specialized agents (pricing, capacity, revenue, demand, resources, customer insights) that streamlines content creation, provides sales assistance, optimizes dynamic pricing across the platform, and exposes an Agent Transaction Gateway for AI agents like ChatGPT, Claude, and Google Gemini.
- Setup and Onboarding Services Optional professional service for operators who want hands-on help with inventory configuration and training, sold as a one-time fee of €249 in addition to the subscription.
Quantifiable outcome
- Booking increase of up to 30% through optimized booking widgets
- +5 more outcomes
Companies that use CaptainBook.io
Customer profileNamed customers8 records
Segments10 records
Ideal customer profiles3 records
CaptainBook.io technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability6 records
Feature14 records
CaptainBook.io partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Google Things to DocoreNative integration with Google's Things to Do platform enabling tour operators to list experiences directly on Google Search, Maps, and AI Overviews. CaptainBook acts as a connectivity partner, providing 0% commission distribution through Google. Operators can appear in AI-generated search results, providing significant organic visibility.
- ViatorcoreDirect API integration with Viator (TripAdvisor company) enabling real-time availability synchronization for tour operators. Operators pay €14.99/product/month with reduced OTA commission rates on the Extended and Ultra plans.
- GetYourGuidecoreDirect API integration with GetYourGuide enabling real-time availability synchronization for tour operators. Operators pay €14.99/product/month with reduced OTA commission rates on the Extended and Ultra plans.
- StripecorePrimary payment gateway processing online bookings. Operators connect via OAuth flow and payments route through Stripe with standard gateway fees. Supports multiple currencies and payment methods including Apple Pay and Google Pay.
- CivitatisminorOnline travel agency channel available through CaptainBook's channel manager for tour operators to distribute experiences.
- Project ExpeditionminorOnline travel agency channel available through CaptainBook's channel manager for tour operators to distribute experiences.
- Hotels & Airbnb Hosts (Resellers)coreDistribution partners including hotels, Airbnb hosts, and travel agencies who resell tour operator experiences through CaptainBook's local marketplace. Operators achieve up to 424% revenue increase from this channel.
- Tourpreneur CommunityminorEducational community platform hosting CaptainBook's webinar series on Google Things to Do and operator best practices. Provides educational content and thought leadership for the tour operator market.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
CaptainBook.io competitors and assessment
Company assessmentDirect peers
- FareHarbor: FareHarbor is the dominant direct competitor: a SaaS booking and management platform for tour and activity operators, featuring channel manager, resource scheduling, and POS. CaptainBook explicitly targets FareHarbor with comparison pages and undercut pricing (0% vs 3–6% commission on direct bookings).
- Peek Pro: Peek Pro is a SaaS booking platform for tour operators and attractions with online checkout, POS, and channel management. It targets the same tour operator customer base as CaptainBook and is named on CaptainBook's comparison pages.
- Bokun: Bokun, owned by Tripadvisor, is a booking management and distribution platform for tours, attractions, and experiences. It competes directly with CaptainBook in channel management, OTA connectivity (Viator/GetYourGuide), and operator software, and is named on CaptainBook's competitive comparison pages.
- Checkfront: Checkfront is a booking management platform for tours, rentals, and accommodations, offering inventory, channel manager, and POS features. It directly overlaps CaptainBook's core booking engine and SMB tour-operator target market.
- Rezdy: Rezdy is an online booking software and channel manager built for tour and activity operators, with strong OTA distribution and agent integrations. CaptainBook lists Rezdy as a direct competitor in its comparison content.
- Xola: Xola is a booking and marketing platform for tour and activity businesses with online checkout, scheduling, and CRM. It serves the same SMB tour-operator segment and is one of CaptainBook's named comparison competitors.
- Trekksoft: Trekksoft (now part of Bokun/Tripadvisor) provides booking, payment, and channel management software for tour and activity providers in Europe. It directly overlaps CaptainBook's core booking platform and European tour-operator focus.
- Regiondo: Regiondo is a ticketing and booking system for tours, attractions, and leisure experiences with strong European presence. It is named on CaptainBook's comparison pages and competes for the same SMB and mid-market operator customers.
Regional players
- BookingKit: BookingKit is a German-centered tour and activity booking platform with channel management and POS. It overlaps CaptainBook in product but focuses on DACH-region operators, making it a regional rather than direct global competitor.
Broad incumbents
- Viator: Viator, a Tripadvisor company, is the largest OTA for tours and activities and a CaptainBook integration partner rather than a direct software competitor. It is comparable as a broad incumbent that dominates distribution in the same vertical CaptainBook serves.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
CaptainBook.io social profiles
Digital presenceCaptainBook.io compliance and trust
Trust signalCompliance1 record
CaptainBook.io financial estimates
Financial estimateRevenue estimate
Valuation estimate
CaptainBook.io leadership team
Management profileNumber of profiles
Profiles3 records
CaptainBook.io funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CaptainBook.io M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CaptainBook.io
What does CaptainBook.io do?
CaptainBook.io is a cloud-based SaaS booking platform built for tour and activity operators (boat tours, sailing, walking tours, food/wine experiences, escape rooms). It combines an embeddable booking widget, channel manager with native Viator/GetYourGuide/Google Things to Do integration, resource/staff scheduling, digital waivers, POS, payments, CRM, and a local reseller marketplace that connects operators with hotels, Airbnb hosts, and travel agencies. The platform charges a monthly subscription (€49–€349) with 0% commission on direct bookings, and ships weekly product releases including an AI Assistant with six specialized agents for dynamic pricing, capacity, revenue, demand, resources, and customer insights.
Is CaptainBook.io a public or private company?
CaptainBook.io is a private company. It is classified as venture growth investor backed and is currently operating.
When was CaptainBook.io founded?
CaptainBook.io was founded in 2021. It employs 1 to 10 people.
Where is CaptainBook.io based?
CaptainBook.io is headquartered in Náxos, Greece, in the Europe region.
How does CaptainBook.io make money?
Four revenue lines are on record. Subscription Plans are the primary driver. The others are OTA Integration Fees, optional Setup Services and payment Processing.
Who are CaptainBook.io's main competitors?
Direct peers on record are FareHarbor, Peek Pro, Bokun, Checkfront, Rezdy, Xola, Trekksoft and Regiondo. BookingKit is listed as a regional player. Viator is listed as a broad incumbent.
Does CaptainBook.io have an API?
Yes. CaptainBook provides a Software-as-a-Service (SaaS) platform with API access for integration with OTAs and third-party platforms. The platform offers real-time synchronization for inventory across distribution channels. Use of third-party integrations and tools (e.g., Google Analytics, Zapier, Redeam) is governed by separate agreements between the Provider and those service providers.
What industry is CaptainBook.io in?
CaptainBook.io's product category is Tour Operator Booking Software. Its primary akta.pro industry code is THALAMAA, Online Booking & Reservation Platforms (B2B/B2C).