TidyHQ

What TidyHQ does

TidyHQ is an Australian SaaS administration platform for member-driven organisations, founded in 2009 and operated by TidyHQ Pty Ltd (ABN 88 609 879 601), headquartered in Melbourne, Australia. The product unifies ten functional modules — Contacts, Memberships, Events, Finances, Meetings, Tasks, Communications, Web Pages, Shop, and Documents/Storage — on a single login and a shared data model, so that agendas convert into tasks, tasks link back to roles rather than individuals, and members/events/finances share one contact record. The platform is built cloud-native on AWS Sydney with multi-AZ redundancy, TLS 1.2+ in transit, encrypted storage at rest, PCI-DSS Level 1 payment processing delegated to Stripe, role-based access controls, audit trails, and a public REST API with OAuth 2.1, webhooks, and Zapier triggers.

The company serves three tiers of customers through a product-led funnel: a permanent free tier (no trial expiry, unlimited contacts) for hobby and small clubs, a flat-rate Pro tier at $74 AUD/month covering the full suite (the "Most Popular" plan), and a custom-priced Enterprise tier branded TidyConnect for peak bodies, state bodies, federations and umbrella organisations that need federation-wide reporting, compliance tracking and centralised governance. Go-to-market combines self-serve onboarding, free 15-minute walkthrough calls, dedicated enterprise field sales for federations, and a formal Sports Platform Partner program with seven sports-software vendors (GameDay, Assemble Sports, Sport80, etrainu, Refbook, RefAssist, SHUNT). Named customers span grassroots community clubs, national sporting bodies (Basketball Australia, Archery NZ), state bodies (Hockey Queensland, QRL, Basketball SA, Skate Victoria), charities (United Nations Association of Australia), and university associations (Curtin Association of Medical Students) across 32 countries.

TidyHQ is a private, self-described "Australian owned and developed" company with 1–10 employees, two disclosed funding rounds (2009 and 2017) totalling approximately $858,880, and no published revenue. The product roadmap through 2025–2026 has been dense — shipping Meetings V2 with collaborative editing, Passkeys, magic-link sign-in, invoice-at-checkout, QR codes, ticket scanning with volunteer-scanner delegation, a refreshed OAuth 2.1 API, and a Xero 2.0 integration beta — reflecting steady platform investment rather than a hyper-funded scaling phase.

Name

TidyHQ

Legal name

TidyHQ Pty Ltd

Website

https://tidyhq.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

TidyHQ is an Australian SaaS administration platform serving clubs, associations, charities, and federations across 32 countries, unifying memberships, events, finances, meetings, communications and web tools on a single volunteer-friendly platform with a free tier, Pro and TidyConnect enterprise tiers.

Ownership category

akta.pro rank

Product category

Club and Association Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Customer Permissioning & Consent Management (OAuth, scopes, revocation) (FSAGACAC)

Keywords

• Membership management software
• Club administration platform
• Event ticketing system
• Federation governance tools
• Volunteer committee management

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Pro subscription (SMB / self-serve): Flat-rate recurring subscription at $74 AUD/month for the Pro tier giving access to the full suite (memberships, events, finances, meetings, tasks, communications, shop, web pages). Most-popular tier. Billed monthly in AUD with equivalent USD/GBP options.
2. Freemium tier: Permanent free tier with basic tools, no time limits, unlimited contacts and access to core features. Acts as a top-of-funnel acquisition and land motion, converting to Pro as organisations grow.
3. Enterprise / TidyConnect subscriptions: Custom-priced enterprise contracts for peak bodies, state bodies, federations and umbrella organisations via the TidyConnect platform. Includes centralised governance, ecosystem reporting, compliance tracking, dedicated account management and priority support.
4. Payment processing economics: Payments processed via Stripe (PCI-DSS Level 1). TidyHQ earns revenue on transactions between Users of the platform (terms of service reserve the right to charge a fee on transactions), and Australian customers are billed in AUD inclusive of GST.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels11 records

Core offering

TidyHQ is a cloud-native SaaS administration platform for member-driven organisations, delivering a single unified login covering contacts, memberships, events, finances, meetings, tasks, communications, web pages, shop and storage on one shared data model. It serves clubs, associations, charities and federations with automated renewals, ticketing, committee governance, payments via Stripe and federation-wide oversight. The product is offered via a permanent free tier, a Pro subscription at $74 AUD/month, and custom enterprise contracts through its TidyConnect federation tier.

Product overview

TidyHQ is a unified single-platform SaaS offering — not a modular suite of separate products — that delivers membership, event, financial, meetings, tasks, communications, shop, web-pages and storage functionality to clubs, associations, federations and other organisations through one login. The platform is organised into a set of core modules (Contacts, Memberships, Events, Finances, Meetings, Tasks, Communications, Web Pages) plus add-on modules (Shop, Documents/Storage, Projects, Announcements) that are activated from the TidyHQ App library. TidyConnect is the enterprise extension of the same platform, providing oversight, governance and reporting across networks of affiliated organisations, while the TidyHQ API and Developer Tools provide programmatic access to the same data. Pricing is tiered into Free, Pro ($74 AUD/mo) and Enterprise/Custom plans, and the platform is hosted in AWS Sydney with PCI-DSS Level 1 payment processing via Stripe.

Differentiator

Problem solved

Functional benefit

Brands

• TidyConnect: Enterprise federation platform for peak bodies, state bodies, and umbrella organisations to oversee multiple clubs, with ecosystem reporting, compliance tracking, and centralised governance.
• TidyAI

Products and services

• TidyHQ Platform (Free and Pro tiers) A unified SaaS administration platform for clubs, associations and member-driven organisations, providing one login for contacts, memberships, events, finances, meetings, tasks, communications, web pages, shop and documents. Available as a permanent free tier with unlimited contacts and a Pro subscription at $74 AUD/month with the full feature suite.
• TidyConnect Enterprise federation platform for peak bodies, state bodies, federations and umbrella organisations needing oversight across multiple affiliated clubs. Provides ecosystem reporting, compliance tracking, centralised governance, shared templates and storage, dedicated account management and priority support under custom multi-year contracts. Customers include Basketball Australia, Hockey Queensland, Queensland Rugby League, Basketball SA and Skate Victoria.
• TidyHQ Developer API Public REST API product offering OAuth 2.1 authorization, API Keys, webhooks and Zapier triggers/actions (new contact created, membership payment received, event registration, invoice paid) for programmatic access to TidyHQ data. Documented at docs.tidyhq.com with in-doc API testing and sample code in 20+ languages, enabling integrations and workflow automation for partners and customers.

Quantifiable outcome

• Reduces admin time by up to 60%
• +4 more outcomes

Named customers29 records

Segments12 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature8 records

Partnerships

17 partnerships are on record, tiered flagship and core.

• StripeflagshipTechnology or IntegrationStripe is the default payment processor for TidyHQ memberships, event tickets, shop purchases and invoices. TidyHQ syncs natively with Stripe; PCI-DSS Level 1 compliance is delegated to Stripe, with TidyHQ not storing or processing full credit card details directly. Stripe Connect is used during onboarding via the "Connect with Stripe" flow under Organisation Settings > Payment Settings.
• XeroflagshipTechnology or IntegrationNative Xero integration that syncs membership payments, event revenue and invoices directly into the customer's Xero account, eliminating double data entry. A new Xero 2.0 integration is in beta (late 2025/early 2026) and is open to a limited set of testing customers who use Stripe and have not yet adopted the existing integration.
• ZapierflagshipTechnology or IntegrationZapier integration enables no-code connectivity to 5,000+ apps. Current triggers include new contact created, membership payment received, event registration and invoice paid; actions include creating contacts and updating fields. Multi-step workflows require a paid Zapier plan.
• MailchimpcoreTechnology or IntegrationMailchimp integration listed on the TidyHQ integrations page and available as an add-on App in the dashboard for syncing contacts and email marketing.
• MySidelineflagshipTechnology or IntegrationNative integration with MySideline (Australia's rugby league/national sports platform). MySideline sends team registration data on change; TidyHQ pushes financial membership status back so team managers can see unfinancial players. Works for football, netball, cricket, basketball, hockey, and any sport using MySideline.
• GameDayflagshipStrategic or Co-development PartnerTwo-way native integration that syncs player/member records and season registration data, plus payment and membership status. Listed as one of TidyHQ's flagship Sports Platform Partners with a dedicated partner listing on the TidyHQ partner program page. Customers include Basketball Australia, AusCycling and QRL.
• Google SheetscoreTechnology or IntegrationZapier-mediated integration exporting TidyHQ member, payment, invoice and event-registration data into Google Sheets in near real time for committee reporting.
• Google AnalyticscoreTechnology or IntegrationGoogle Analytics is available as an add-on App in the TidyHQ dashboard. Customers install the app, paste their GA Measurement ID and track their TidyHQ-hosted public pages in standard GA reporting.
• Amazon Web Services (AWS)flagshipTechnology or IntegrationAll TidyHQ data is hosted on AWS Sydney region with multi-AZ redundancy, daily backups, TLS 1.2+ in transit and encrypted storage at rest. AWS provides the physical data-centre security, 24/7 monitoring and biometrics referenced in the security and SLA pages.
• IntercomcoreTechnology or IntegrationIntercom powers the Tidy Help Centre (support.tidyhq.com) and the in-app support widget, including chat and the public articles directory used for SEO and customer enablement.
• FrillcoreTechnology or IntegrationFrill powers TidyHQ's public product feedback board and monthly Announcements/What's New pages (feedback.tidyhq.com) — used as both a feature-request portal and a changelog.
• Assemble SportscoreStrategic or Co-development PartnerSports Platform Partner. Surry Hills, NSW-based vendor providing registration, competition management, fixtures, payments and match-day apps from grassroots to elite. Listed as one of 7 sports platform partners and promoted to TidyHQ customers in Australia.
• Sport80coreStrategic or Co-development PartnerSports Platform Partner. UK/US federation-management platform for national governing bodies — membership, events, courses and results. Joint positioning to sports federations across the UK and US.
• etrainucoreStrategic or Co-development PartnerSports Platform Partner. Learning-management and compliance training platform for sports, community and care sectors — coach education, child-safe and workforce training at scale across Australia and APAC.
• RefbookcoreStrategic or Co-development PartnerSports Platform Partner. Australian match-official scheduling and management platform for referees and umpires — appointments, availability, payments and reporting.
• RefAssistcoreStrategic or Co-development PartnerSports Platform Partner. International officiating platform used by 48,000+ referees and umpires across 13 sports in 10 countries — appointments, availability, communications, match reports and video review.
• SHUNTcoreStrategic or Co-development PartnerSports Platform Partner. Australian social-media insights, education and sponsorship-intelligence platform for community sports clubs and national sporting organisations.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• GameDay: Australian sports management platform for governing bodies, clubs and competitions covering registration, memberships and payments. A flagship Sports Platform Partner but also a competitor in the Australian sports administration market.
• RevSport: Australian sport management platform for clubs, associations and governing bodies covering registration, memberships, events and finances. Direct Australian competitor and one of TidyHQ's named migration sources.
• ClubExpress: Club and association management platform offering membership, events, finances, communications and a website builder on a single platform. Operates in the same volunteer-led club and association niche as TidyHQ.
• Join It: Membership management SaaS focused on small organisations and clubs with online signups, renewals and event ticketing. Targets the same SMB/membership-driven organisation segment as TidyHQ's Pro and Free tiers.
• MemberPlanet: All-in-one membership, event, communication and payment platform for clubs, associations and non-profits. Closely overlaps with TidyHQ's unified single-platform architecture for member-driven organisations.
• Wild Apricot: Personify-owned membership management platform for small clubs, associations and non-profits. Directly comparable to TidyHQ's core offering and explicitly named in TidyHQ's migration help materials as a source of incoming switchers.
• Sport80: UK/US federation management platform for national governing bodies covering membership, events, courses and results. Directly comparable to TidyConnect's federation tier and listed as both a Sports Platform Partner and a co-positioning partner.
• ClubRight: UK-based club and association management platform with membership, events, communications and finance tools. Closely comparable to TidyHQ's core platform and a relevant benchmark for TidyHQ's UK/IE expansion thesis.

Broad incumbents

• Daxko: Large US member-management platform for YMCAs, fitness and community organisations, with operations software and payments. A broader incumbent that overlaps with TidyHQ's finances/membership modules but at much larger enterprise scale.
• Mindbody: Established wellness and fitness business management platform covering memberships, scheduling, payments and marketing. A broad incumbent in adjacent member-driven verticals, now part of the fitness commerce category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tidyhqapp
• YouTubeyoutube.com/user/tdyclb
• Facebookfacebook.com/tidyhq
• LinkedInlinkedin.com/company/tidyhq

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TidyHQ