DHK

What DHK does

DHK Enterprises, Inc. (DBA "DHK") is a privately held managed IT services provider founded in April 2003 in Sterling, Virginia by David Klein. The company delivers four core service lines — Private Cloud hosting, Managed Security, Voice-over-IP (VoIP), and general IT Support — to small and medium businesses and government organizations across the United States. DHK also resells and implements third-party networking, security, and communications hardware and software, including Juniper Networks firewalls/VPN/IDP appliances, Cisco routers, Polycom VoIP phones, VMware virtualization, and Paessler's PRTG Network Monitor. Its only proprietary hardware product is the PopDrive external RAID1 storage device, sold in Home+Office and IT-Professional variants.

The underlying technology stack is built on Juniper NetScreen for perimeter security, VMware for server virtualization, and PRTG for network monitoring, with the private-cloud service differentiating itself from public-cloud offerings through dedicated per-customer servers, complete firewall isolation, and no shared network access between tenants. Managed-security services provide 24/7 device monitoring, intrusion detection/prevention, and VPN design based on the Juniper platform, while the VoIP service delivers Polycom-powered telephony with claimed 30–50% cost savings versus traditional phone systems.

DHK generates revenue through three streams: (1) recurring monthly managed-service agreements for monitoring, maintenance, and support (typically $10–$625 per device per month depending on tier and 8x5 vs 24x7 coverage), (2) hardware and software resale including Juniper, Cisco, and Polycom equipment at unit and subscription pricing, and (3) hourly professional services for network design, installation, and consulting ($100–$187.50/hour with contract-holder discounts). Go-to-market is direct and sales-led: free initial consultations, quote-based ordering via phone (866-905-8174) or email ([email protected]), CEO-led educational presentations, an "Ask the Expert" content channel, and a long-tenured relationship-based model with no channel partner network.

Name

DHK

Legal name

DHK Enterprises, Inc.

Website

https://dhk.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

DHK Enterprises is a Virginia-based managed IT services provider founded in 2003 that delivers private cloud, managed security, VoIP, and IT support to small and medium businesses and government organizations across the United States.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

akta.pro secondary industry

DevSecOps & Supply Chain Security (DevOps toolchain security) (BPAEAKAI)

Keywords

• Managed IT services
• Managed security services
• Private cloud hosting
• VoIP phone systems
• Network infrastructure

Headquarters

HQ city

Sterling

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Monthly service agreements covering security monitoring, maintenance, IT support, and cloud services. Customers receive ongoing support, emergency repairs, phone support, training, and monitoring.
2. Hardware and Software Products: Sale of Juniper firewalls, routers, VPN appliances, Polycom VoIP phones, PopDrive storage devices, and security management software. Products include both new and refurbished equipment.
3. Professional Services: Network design, implementation, installation, training, and consulting services. Includes security design and implementation, VPN installation, and IT infrastructure planning.
4. Service & Support Agreements: Tiered monthly support contracts with monitoring, maintenance, and emergency services. Rates vary by device type (routers, firewalls, servers, desktops) and service level (8x5 vs 24x7).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

DHK Enterprises is a managed IT services provider that delivers private cloud hosting, managed security, VoIP telecommunications, and IT support to small and medium businesses and government organizations. The company resells, implements, and manages third-party technology products (Juniper firewalls, Cisco routers, Polycom VoIP phones, PopDrive storage) under monthly service agreements, positioning itself as a fully staffed IT department for clients that lack dedicated IT staff.

Product overview

DHK Enterprises is an IT services company offering a portfolio of third-party technology products alongside managed services. Their product lineup consists of Juniper Networks security appliances (SSG Firewalls, SSL VPN appliances, and IDP systems), Polycom VoIP phones, Cisco routers, Linksys Powerline adapters, and PopDrive external storage devices. They complement these hardware products with software solutions including Juniper Network Security Manager, Security Threat Response Manager, Steel-Belted Radius, and NetScreen Remote. Their service offerings include Private Cloud hosting, Managed Security, VoIP telecommunications, and IT Support covering networking, hosting, and monitoring. DHK positions itself as a managed services provider implementing and managing technology infrastructure for small to medium businesses, with a focus on Juniper-based security solutions and VoIP systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Private Cloud Services Dedicated private cloud hosting with own servers, 24/7 management, disaster recovery, backup systems, and secured facility with physical security. Differentiated from public cloud by providing dedicated infrastructure per customer with complete firewall isolation between tenants. Sold as monthly service agreements to SMBs and government organizations.
• Managed Security Services Comprehensive security services including security design and implementation, firewall management, intrusion detection and prevention, 24/7 device monitoring, real-time threat analysis, and VPN design and installation. Built on Juniper NetScreen platform and sold as monthly service agreements to SMBs lacking in-house security expertise.
• Voice Over IP (VoIP) Services VoIP telecommunications service using existing internet connection with features including voicemail-to-email, remote phone portability, multi-location support, and cost savings of 30-50% compared to traditional phone systems. Sold as monthly service for SMBs.
• IT Support Services IT support including anti-spam services, email and DNS hosting, internet access (DSL, T1, bonded T1), private WAN circuits (T1, Frame Relay, MPLS, T3), network design, network monitoring, and computer support. Tiered monthly support contracts available for routers, firewalls, servers, and desktops at 8x5 or 24x7 service levels.
• Juniper SSG Firewalls Purpose-built security appliances delivering performance, security, routing, and LAN/WAN connectivity for branch offices and businesses, featuring UTM security including stateful firewall, IPSec VPN, IPS, antivirus, anti-spam, and web filtering. Resold and implemented by DHK.
• Polycom VoIP Phones State-of-the-art VoIP phone hardware featuring Polycom HD Voice technology across desktop phones (SoundPoint IP 335, 450, 550, 650) and conference room solutions (SoundStation IP 5000, 6000, 7000). Sold as standalone units.
• Juniper SSL VPN Appliances Secure, cost-effective SSL VPN appliances (SA 700, SA 2000, SA 4000, SA 6000, SA 6500) providing remote access to corporate networks via web browser using SSL encryption. Resold by DHK.
• PopDrive External Storage External data storage device containing two synchronized laptop hard drives with RAID1 mirroring, eSata interface for 6x faster backups than USB and 5-10x faster than tape, hot-swappable drives, and management software with email alerts. Sold as a standalone product.
• Cisco Routers Networking routers including Cisco 1721 endpoint routers converting T1 to Ethernet, Cisco 2611/2621 routers supporting up to 6Mb/s, and core/data center routers for enterprise-wide deployments. Resold and implemented by DHK.
• Juniper Intrusion Detection and Prevention (IDP) Network security hardware products providing inline protection against network and application-level attacks, with hardware models IDP 75 (150Mb throughput), IDP 250 (300Mb), IDP 800 (1Gb), and IDP 8200 (10Gb). Resold and managed by DHK.
• Linksys Powerline Networking Adapters Powerline network adapters enabling wired networking via existing electrical outlets, including models PLTE200, PLTS200, PLTK300, PLE300, PLS300, and PLK300 with speeds up to 85-200Mb/s. Resold by DHK.

Quantifiable outcome

• VoIP reduces phone costs by 30-50% compared to traditional phone systems
• +5 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Cisco SystemscoreTechnology or IntegrationCisco Systems is the worldwide leader in networking for the Internet. DHK resells and implements Cisco routers and networking solutions. Cisco provides solutions for transporting data, voice and video within buildings, across campuses, or around the world.
• Juniper NetworkscoreTechnology or IntegrationJuniper Networks is a major technology partner. DHK specializes in Juniper NetScreen firewalls, IDP products, SSL VPN appliances, and security management solutions. DHK has been working with Juniper NetScreen products since 1996 and considers them the most reliable choice.
• PolycomcoreTechnology or IntegrationDHK offers Polycom VoIP phones including SoundPoint IP series (335, 450, 550, 650), SoundStation IP conference phones (5000, 6000, 7000), and SoundPoint IP Sidecar. Polycom provides HD Voice technology for business communications.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Windstream Enterprise: Windstream Enterprise delivers managed UCaaS, network security, and managed IT services to SMB and mid-market customers — overlapping DHK's private cloud, managed security, and VoIP bundle.
• Vonage Business: Vonage offers cloud communications and VoIP for SMBs with features like voicemail-to-email and multi-location support that overlap DHK's VoIP service description. Comparable solution set, scale, and SMB target segment.
• TPx Communications: TPx delivers managed IT, UCaaS/VoIP, and managed security to SMBs and mid-market customers across the U.S. — directly comparable to DHK's bundled private cloud, VoIP, and managed security portfolio targeting the same buyer profile.
• 8x8: 8x8 provides UCaaS including VoIP, team messaging, and contact center for SMB and mid-market — directly comparable to DHK's Polycom-based VoIP offering from a product and customer-segment perspective.

Others

• Kaseya: Kaseya provides IT management and security software (RMM, PSA, backup) for MSPs — comparable role to ConnectWise as the technology stack underpinning MSPs like DHK, and a partner/enabler rather than a direct competitor.
• ConnectWise: ConnectWise is the dominant software platform provider to MSPs like DHK — rather than competing for end customers, it is the operational backend that DHK-class MSPs run their service businesses on, making it a critical ecosystem participant.

Broad incumbents

• Lumen Technologies: Lumen is a large established telecom/IT services provider offering managed security, UCaaS, and cloud services to enterprise and mid-market — overlapping DHK's services at a much broader scale, particularly relevant on networking and security.
• Cox Business: Cox Business provides managed IT, managed security, and cloud/voice services to SMBs — competing with DHK's SMB-focused managed services bundle but backed by a larger cable infrastructure and broader portfolio.
• RingCentral: RingCentral is a much larger leader in cloud communications and VoIP for businesses of all sizes — competing head-on with DHK's VoIP service but operating at vastly greater scale across enterprise, mid-market, and SMB.
• Presidio: Presidio is a national IT solutions provider delivering managed services, networking, and security — overlaps with DHK's managed security and infrastructure services, but at much larger enterprise scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DHK