Celo
Celo is a New Zealand-headquartered healthcare technology company that provides a HIPAA-compliant secure messaging and collaboration platform for clinical teams, supplemented by an AI-powered clinical documentation add-on (AI Scribe). It serves over 500 healthcare organizations across New Zealand, Australia, the UK, Canada, the USA, and 87 countries via MSF, sold through freemium-to-enterprise SaaS tiers.
- Company typePrivate
- Founded2014
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Celo does
Celo Limited is a New Zealand-headquartered healthcare technology company that operates a HIPAA-compliant secure messaging and collaboration platform for clinical teams. The core platform — Celo Platform — provides end-to-end encrypted messaging, group chats, secure photo and video sharing, role-based messaging that replaces traditional pagers, and Celo Broadcast for enterprise-wide communications; it is delivered via iOS, Android, and web clients and integrates with electronic health record systems via HL7 and FHIR standards. The platform runs on Microsoft Azure infrastructure with ISO 27001 and SOC 2 certified data centers, transparent data encryption, geo-replication for failover, and the proprietary Celo Secure Library for isolated storage of clinical photos and consent records.
Celo sells through a freemium-to-enterprise SaaS model with five pricing tiers (Free, Growth at $49/month for up to 20 users, Business at $99/month for up to 30 users, Business Pro at $199/month, and Enterprise with custom pricing), distributed via app stores, Microsoft AppSource, direct enterprise sales, and channel partnerships with organizations such as Visiting Angels and New Zealand District Health Boards. In 2024/2025 the company extended into generative AI with Celo AI Scribe, an add-on that converts patient conversations into structured clinical notes. The customer base spans over 500 healthcare organizations across New Zealand, Australia, the UK, Canada, and the USA, including flagship deployments with Médecins Sans Frontières (MSF) across 87 countries, Auckland, Canterbury, and Hawke's Bay District Health Boards, and integration partner Med App covering 22,000 clinicians across 54 hospitals.
Celo operates as a multi-jurisdictional group comprising Celo Limited (New Zealand, primary entity), Celo Health Pty Ltd (Australia), and Celo Health, Inc. (United States). The company is privately held and founder-led by CEO Steve Vlok and Chief Medical Officer Jessica Roberts, with no disclosed institutional funding beyond a NZ$254,680 Callaghan Innovation grant in October 2020. The company's defensibility rests on an unusually broad portfolio of healthcare-specific regulatory certifications (HIPAA, HITECH, GDPR, HISO, NHS DSP Toolkit, UK G-Cloud 12, NSW Government, NZ DIA Marketplace, Cyber Essentials, ORCHA 83%) that qualify it for government and enterprise health procurement across four jurisdictions.
Celo firmographics
Firmographics- Name
- Celo
- Legal name
- Celo Limited
- Website
- https://celohealth.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Celo is a New Zealand-headquartered healthcare technology company that provides a HIPAA-compliant secure messaging and collaboration platform for clinical teams, supplemented by an AI-powered clinical documentation add-on (AI Scribe). It serves over 500 healthcare organizations across New Zealand, Australia, the UK, Canada, the USA, and 87 countries via MSF, sold through freemium-to-enterprise SaaS tiers.
- Ownership category
- akta.pro rank
Celo industry classification
Industry- Product category
- Healthcare Communication Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)
- akta.pro secondary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Celo is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
Celo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription SaaS - Free Tier: Free tier providing HIPAA compliant messaging for up to 10 users in workspace with read receipts, delivery status, secure photo/video library and personal contact directory. AI Scribe available as trial only.
- Subscription SaaS - Growth Tier: $49 per month billed annually for up to 20 users. Includes Business Associate Agreement (BAA), workspace management, and verification on Celo network. AI Scribe available as add-on.
- Subscription SaaS - Business Tier: $99 per month billed annually for up to 30 users. Includes access to Celo Onboarding Experts and Priority Support. Additional users at $3/month each.
- Subscription SaaS - Business Pro Tier: $199 per month with secure video/audio calling, external chat to patients, and Celo Roles for role-based messaging. Additional users at $5/month each.
- Enterprise Subscription: Contact sales for custom pricing. Includes unlimited workspaces, powerful EHR integration, partner workspace connections, Celo Broadcast, Analytics Reports, and Enterprise SLA.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free tier for teams and individuals to try Celo |
| Subscription | Annual | Essential tools for growing teams |
| Subscription | Annual | Powerful collaboration for care teams |
| Subscription | Annual | Supercharge collaboration for teams, patients, families, and providers |
| Subscription | Multi-year contract | Enterprise-grade collaboration with custom workflows |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels8 records
Celo product offering
Product offeringCore offering
Celo provides a HIPAA-compliant secure messaging and collaboration platform built specifically for healthcare teams. The platform supports individual and group messaging, secure photo and video sharing, role-based on-call messaging, HL7/FHIR-based EHR integration, and enterprise mass messaging (Celo Broadcast). It also includes Celo AI Scribe, an add-on generative AI feature that turns recorded patient conversations into clinical documentation in seconds. The platform is available on iPhone, Android, and Web and is sold via tiered subscriptions (Free, Growth, Business, Business Pro) and custom Enterprise contracts.
Product overview
Celo offers a unified secure communication platform for healthcare teams with its core messaging product supplemented by AI-powered and enterprise add-on modules. The core Celo Platform provides HIPAA-compliant messaging, group chats, secure photo/video sharing, and team coordination. Celo AI Scribe is an add-on AI module that turns patient conversations into clinical notes using generative AI. Enterprise features include Celo Broadcast for mass messaging, role-based messaging for on-call communication, and EHR integration via HL7/FHIR standards. The platform is available across multiple pricing tiers (Free, Growth, Business, Business Pro, Enterprise) with varying user limits and feature access, and operates across iPhone, Android, and Web.
Differentiator
Problem solved
Functional benefit
Brands
- Celo AI Scribe: AI-assisted clinical notes feature that turns patient conversations into clinical notes in seconds.
Products and services
- Celo Platform A secure HIPAA-compliant communication and collaboration platform designed for healthcare teams. Supports messaging, group chats, secure photo and video sharing, read receipts, delivery status, role-based on-call messaging, secure video/audio calling, and team coordination across iPhone, Android, and Web. Built for healthcare organizations, clinicians, and care teams of all sizes.
- Celo AI Scribe An AI-assisted clinical notes add-on that turns recorded patient conversations into structured clinical documentation in seconds. Uses generative AI and natural language processing to extract clinical facts and generate notes that can be reviewed, edited, and shared with the EMR. Aimed at clinicians seeking to reduce documentation burden and save 2+ hours daily.
Quantifiable outcome
- Over 500 healthcare organizations communicating on Celo
- +4 more outcomes
Companies that use Celo
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Celo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature8 records
Celo partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, key, flagship and minor.
- Microsoft AzurecoreCelo utilizes secure Azure cloud storage and data centers around the world. Azure databases use Transparent Data Encryption (TDE) for real-time encryption/decryption. Active geo-replication enables secondary databases in different regions for failover. Azure has more certifications than any other cloud provider and is HIPAA compliant.
- Med AppkeyMed App is an offline-accessible, mobile-first tool for accessing clinical and hospital guidelines, communicating with clinicians, and facilitating education and training. In use at 54 public and private hospitals across Australia, New Zealand, UK and Canada with over 22,000 clinicians.
- Médecins Sans Frontières (MSF/Doctors Without Borders)flagshipMSF has partnered with Celo to use the secure messaging app across healthcare operations in 87 countries worldwide. MSF clinicians rely heavily on smartphones to share critical patient information with coordination teams, peers, and remote specialists.
- Core SchedulekeyStrategic partnership combining Core Schedule's rostering solution with Celo's HIPAA compliant secure communication app. Delivers comprehensive communication and scheduling solution to healthcare organizations globally, tackling rostering and communication challenges.
- Auckland District Health BoardkeyAuckland DHB is the Government's funder and provider of health services to 494,000 residents. One of the fastest growing DHBs in New Zealand with 11,000+ employees providing hospital and community services.
- Canterbury District Health BoardkeyCanterbury DHB serves 510,000 residents (12% of NZ population) across 26,881 square kilometers. Focused on creating health system where people take greater responsibility for their own health.
- Visiting AngelskeyCelo is a preferred vendor for Visiting Angels locations globally for HIPAA-compliant messaging. Enables home care franchise to communicate securely with care staff.
- M&D CarekeyM&D Care provides Residential and Domiciliary Care in Wales. As innovation partners of Celo, they contribute to ongoing development and improvement of the solution to ensure best product delivery.
- HIPAA JournalminorCelo is a proud sponsor of HIPAA Journal which provides comprehensive coverage of HIPAA news and independent advice about HIPAA compliance and best practices.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Celo competitors and assessment
Company assessmentDirect peers
- TigerConnect: TigerConnect is a leading clinical communication and collaboration platform serving hospitals and health systems with secure messaging, role-based messaging, and on-call scheduling — the closest direct competitor to Celo in the healthcare secure messaging space.
- Vocera (Stryker): Vocera, now part of Stryker, provides secure messaging, hands-free voice communication, and clinical workflow tools for hospitals, directly overlapping with Celo's role-based messaging, on-call directory, and care-team collaboration use cases.
- PerfectServe: PerfectServe offers clinical communication, provider scheduling, and patient communication for hospitals and physician practices — competing head-to-head with Celo's messaging, scheduling integration (Core Schedule), and EHR-integrated workflows.
- Imprivata Cortext: Imprivata's Cortext is a HIPAA-compliant secure messaging solution used widely in US health systems for clinician communication and EHR integration, a direct functional overlap with Celo's secure messaging and HL7/FHIR integration.
- Spok: Spok provides secure hospital communication, pager replacement, on-call scheduling, and clinical alerting — directly comparable to Celo's role-based messaging, broadcast, and on-call directory capabilities for healthcare enterprises.
- QliqSOFT: QliqSOFT offers HIPAA-compliant secure messaging, patient engagement, and telehealth tools for hospitals and home care — a comparable SaaS messaging platform with similar target segments and security positioning to Celo.
- OhMD: OhMD provides HIPAA-secure texting between clinicians and patients, patient communication, and EHR-integrated workflows — directly comparable to Celo's external chat, patient messaging (Celo Connect), and EHR integration story.
Broad incumbents
- Microsoft Teams: Microsoft Teams, distributed via Microsoft 365 and on Microsoft AppSource (where Celo is also listed), is increasingly used by health systems for clinical communication given its healthcare compliance and enterprise footprint — the primary broad-incumbent threat to Celo's enterprise messaging layer.
Emerging players
- Luma Health: Luma Health is a patient engagement and communication platform for healthcare organizations, focused on outreach, reminders, and patient messaging — an adjacent emerging player that overlaps with Celo Connect's patient communication functionality.
- Providertech: Providertech offers HIPAA-secure messaging, telehealth, and chronic care management for healthcare providers and payers — a smaller emerging player in the same healthcare secure messaging and patient communication space as Celo.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Celo social profiles
Digital presenceCelo compliance and trust
Trust signalCompliance15 records
Celo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Celo leadership team
Management profileNumber of profiles
Profiles11 records
Celo funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Celo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Celo
What does Celo do?
Celo provides a HIPAA-compliant secure messaging and collaboration platform built specifically for healthcare teams. The platform supports individual and group messaging, secure photo and video sharing, role-based on-call messaging, HL7/FHIR-based EHR integration, and enterprise mass messaging (Celo Broadcast). It also includes Celo AI Scribe, an add-on generative AI feature that turns recorded patient conversations into clinical documentation in seconds. The platform is available on iPhone, Android, and Web and is sold via tiered subscriptions (Free, Growth, Business, Business Pro) and custom Enterprise contracts.
Is Celo a public or private company?
Celo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Celo founded?
Celo was founded in 2014. It employs 11 to 50 people.
Where is Celo based?
Celo is headquartered in Auckland, New Zealand, in the Oceania region.
How does Celo make money?
Five revenue lines are on record. Subscription SaaS - Free Tier is the primary driver. The others are subscription SaaS - Growth Tier, subscription SaaS - Business Tier, subscription SaaS - Business Pro Tier and enterprise Subscription.
Who are Celo's main competitors?
Direct peers on record are TigerConnect, Vocera (Stryker), PerfectServe, Imprivata Cortext, Spok, QliqSOFT and OhMD. Microsoft Teams is listed as a broad incumbent. Emerging players are Luma Health and Providertech.
Does Celo have an API?
No public API is recorded for Celo.
What industry is Celo in?
Celo's product category is Healthcare Communication Software. Its primary akta.pro industry code is HLACAAAK, Care Team Collaboration, Secure Messaging & Clinical Communication within EHR, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 54151 and its SIC code is 7372.