ProviderTech
Providertech LLC is an Arizona-based healthcare technology company that sells Providertech.ai, an Azure-hosted HIPAA-compliant patient engagement platform automating secure texting, appointment reminders, lab result delivery, and population health outreach for U.S. providers, FQHCs, and payers.
- Company typePrivate
- Founded2014
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ProviderTech does
Providertech LLC is a private healthcare technology company founded around 2014 and headquartered in Phoenix, Arizona. It sells Providertech.ai, an Azure-based, HIPAA-compliant patient engagement and communication platform targeted at U.S. healthcare providers, federally qualified health centers (FQHCs), and payers. The company's core offering automates two-way secure text messaging, appointment reminders with predictive no-show analytics, automated eTest/lab results delivery, population health outreach, and reputation management, with add-on modules for patient access (automated transportation) and patient satisfaction (CareRetention).
Underlying technology is built on Microsoft Azure HITRUST-certified infrastructure, leverages FHIR APIs and HL7 interfaces for interoperability, and integrates with Epic (via the Epic App Market and Epic Healthy Planet), Athenahealth, Allscripts, Cerner, NextGen, and GE Centricity. The platform supports conversational AI, agentic AI for contact centers, multilingual NLP (English/Spanish), predictive analytics, and generative AI for patient education. Compliance posture is anchored by SOC 2 Type II, HIPAA, HITRUST CSF, and TCPA safeguards.
Providertech operates a SaaS subscription model with annual billing and fixed-cost unlimited messaging; specific pricing is not publicly disclosed. Go-to-market is enterprise-focused, combining direct field sales for enterprise accounts and inside sales (phone, HubSpot-driven meeting booking, email outreach) for mid-market, supported by content marketing, a healthcare innovation podcast, social media, case studies, and conference presence. The company reports 30+ customers spanning FQHCs, multi-specialty practices, health systems (notably CHRISTUS Health with 600+ medical centers and Fenway Health with 35,000+ patients annually), and specialty practices. No funding rounds, headcount, or revenue figures are publicly disclosed.
ProviderTech firmographics
Firmographics- Name
- ProviderTech
- Legal name
- Providertech LLC
- Website
- https://providertech.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Providertech LLC is an Arizona-based healthcare technology company that sells Providertech.ai, an Azure-hosted HIPAA-compliant patient engagement platform automating secure texting, appointment reminders, lab result delivery, and population health outreach for U.S. providers, FQHCs, and payers.
- Ownership category
- akta.pro rank
ProviderTech industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Custom Computer Programming Services (541511), Social Assistance (624)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)
- akta.pro primary industry
- Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)
- akta.pro secondary industries
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)
Keywords
Where ProviderTech is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ProviderTech business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Platform: Healthcare communication platform subscription model with AI-powered patient engagement solutions delivered as a service. Includes appointment reminders, secure messaging, population health outreach, and test results delivery.
- Fixed Cost Messaging: Fixed cost structure with no limits or restrictions on messaging volume for healthcare organizations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise healthcare communication platform with unlimited messaging |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels10 records
ProviderTech product offering
Product offeringCore offering
ProviderTech provides an AI-powered healthcare patient engagement platform that enables HIPAA-compliant two-way text messaging, automated appointment reminders, electronic test results delivery, and population health outreach for FQHCs, health systems, and payers. The platform integrates with EHR systems via FHIR APIs and HL7 interfaces to deliver a no-app-required patient communication experience designed for underserved and value-based care populations.
Product overview
ProviderTech offers a unified AI-powered patient engagement platform with multiple integrated modules. The core Providertech.ai platform provides conversational AI and agentic AI capabilities, which are enhanced by specialized products including eTest Results Delivery for automated lab result notifications, Appointment Management for reducing no-shows, HIPAA Compliant Texting for secure two-way messaging, Population Health Outreach Management for targeted campaigns, CareRetention for patient satisfaction and reputation management, and Automated Transportation for rideshare integration. The platform integrates with major EHR systems including Epic, NextGen, Athenahealth, Cerner, Allscripts, and Centricity, and is built on Azure cloud infrastructure with FHIR-based interoperability standards.
Differentiator
Problem solved
Functional benefit
Brands
- Care eTest: Automated test results delivery solution that notifies patients of lab results via HIPAA-compliant text messages
- Appointment Management
- Healthcare Messenger
- Population Health Outreach
- CareRetention
- Providertech.ai
Products and services
- Providertech.ai Platform
- Care eTest Results Delivery
- Appointment Management
- Population Health Outreach Management
- CareRetention
- Automated Transportation
Quantifiable outcome
- Reduce phone time by 78%
- +17 more outcomes
Companies that use ProviderTech
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
ProviderTech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability10 records
Feature7 records
ProviderTech partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and strategic.
- Epic SystemscoreProvidertech launched into Epic's App Market (formerly Epic App Orchard), offering scalable and secure solutions to help healthcare providers engage with patients at every touchpoint in their care journey.
- Microsoft AzurecoreProvidertech became a Microsoft Co-Sell Partner and released its Providertech.ai Healthcare Communicator Platform to the Azure Marketplace. The platform runs on Azure with Azure SQL, Azure Data Factory, Azure App Services and Functions, leveraging Azure's HITRUST Certified cloud infrastructure.
- GE Healthcare (Centricity)strategicProvidertech participated in GE Healthcare's Centricity Partner Program to simplify chronic disease management for patients through new product integration. Also selected to speak at Centricity Healthcare User Group conference.
- RevmostrategicProvidertech's partnership with Revmo demonstrates vendor experience spanning clinical operations, patient engagement, and regulated AI. Revmo provides AI patient scheduling capabilities that complement Providertech's communication platform.
- Epic Healthy PlanetcoreIntegration with Epic's Healthy Planet population health platform enables customized patient messaging based on specific criteria such as age, risk factors, location, and last visit date.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
ProviderTech competitors and assessment
Company assessmentDirect peers
- Relatient: Relatient provides patient engagement solutions including appointment reminders, two-way texting, broadcast messaging, and patient surveys. Targets similar healthcare provider segments with EHR-integrated patient communication.
- Solutionreach: Solutionreach is a patient engagement platform for appointment reminders, reputation management, and patient communication. Closely comparable in CareRetention-style reputation management and appointment reminder features.
- Artera (formerly WELL Health Inc., patient engagement): Artera is a leading patient communication platform used by healthcare providers for appointment reminders, two-way texting, and broadcast messaging. Directly comparable to Providertech's HIPAA-compliant texting, appointment management, and population health outreach capabilities.
- QliqSOFT: QliqSOFT provides HIPAA-compliant secure messaging and patient engagement for hospitals, health systems, and FQHCs. Comparable in healthcare-specific messaging, patient communication, and chatbot/automation capabilities.
- mPulse Mobile: mPulse Mobile delivers mobile-first patient engagement and population health communication for healthcare organizations. Overlaps with Providertech's HIPAA-compliant two-way texting and population health outreach capabilities, particularly for underserved populations.
- Luma Health: Luma Health offers a patient engagement platform with automated scheduling, reminders, two-way messaging, and telehealth integration. Comparable in targeting FQHCs, health systems, and specialty practices with EHR-integrated workflows.
- Klara: Klara is a patient communication and engagement platform with HIPAA-compliant messaging, automated outreach, and EHR integration. Comparable in targeting independent practices and specialty groups with patient communication workflows.
Emerging players
- CipherHealth: CipherHealth offers patient outreach, rounding, and post-discharge engagement solutions for health systems. Comparable in population health outreach and automated patient communication but focused more on acute/post-acute workflows.
Broad incumbents
- TigerConnect: TigerConnect is a broader healthcare communication platform spanning clinical messaging, patient engagement, and telehealth. Comparable in HIPAA-compliant messaging and patient-provider communication but operates at significantly larger scale.
- Microsoft Azure Communication Services: Microsoft provides Azure Communication Services with omnichannel SMS, voice, and video capabilities that healthcare ISVs build on. As a Co-Sell partner and Azure-native platform, Providertech both partners with and competes against Microsoft's underlying infrastructure for healthcare communications.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ProviderTech social profiles
Digital presenceProviderTech compliance and trust
Trust signalCompliance4 records
ProviderTech financial estimates
Financial estimateRevenue estimate
Valuation estimate
ProviderTech leadership team
Management profileNumber of profiles
Profiles2 records
ProviderTech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ProviderTech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ProviderTech
What does ProviderTech do?
ProviderTech provides an AI-powered healthcare patient engagement platform that enables HIPAA-compliant two-way text messaging, automated appointment reminders, electronic test results delivery, and population health outreach for FQHCs, health systems, and payers. The platform integrates with EHR systems via FHIR APIs and HL7 interfaces to deliver a no-app-required patient communication experience designed for underserved and value-based care populations.
Is ProviderTech a public or private company?
ProviderTech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ProviderTech founded?
ProviderTech was founded in 2014. It employs 11 to 50 people.
Where is ProviderTech based?
ProviderTech is headquartered in Phoenix, United States, in the North America region.
How does ProviderTech make money?
Two revenue lines are on record. SaaS Subscription Platform is the primary driver. The others are fixed Cost Messaging.
Who are ProviderTech's main competitors?
Direct peers on record are Relatient, Solutionreach, Artera (formerly WELL Health Inc., patient engagement), QliqSOFT, mPulse Mobile, Luma Health and Klara. CipherHealth is listed as an emerging player. Broad incumbents are TigerConnect and Microsoft Azure Communication Services.
Does ProviderTech have an API?
Yes. ProviderTech offers API-based integration with EHR systems and uses FHIR-based APIs and HL7 interfaces for interoperability. The platform provides API technology for automated test results delivery, enabling real-time patient notifications via secure text messaging when results are signed off in the EHR. The platform integrates with Epic's Healthy Planet population health platform using FHIR standards. Developer documentation is at www.providertech.com.
What industry is ProviderTech in?
ProviderTech's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLACAEAC, Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat), with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 541511 and its SIC code is 7370.