MoonAI Inc
- Company typePrivate
- Founded2024
- HeadquartersPalo Alto, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
MoonAI Inc firmographics
Firmographics- Name
- MoonAI Inc
- Legal name
- MoonAI, Inc.
- Website
- https://mooonai.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
MoonAI Inc industry classification
Industry- Product category
- Conversational AI Sales Automation
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
- akta.pro secondary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
Keywords
Where MoonAI Inc is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MoonAI Inc business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription: Monthly subscription at $50 providing access to the AI agent platform including all communication channels, integrations, AI training, chat history, analytics, and specialist support. Billed monthly at $50 per calendar month.
- AI Token Usage: Separate usage-based charges for AI tokens that power LLM interactions. Tokens are purchased from third-party providers (OpenAI, Google Gemini, DeepSeek) through the platform. Cost scales with number of dialogues and chosen LLM model. Example: ~$1.31 for 100 dialogues using GPT-4o mini. Tokens are non-refundable.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard subscription at $50/month |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
MoonAI Inc product offering
Product offeringCore offering
MoonAI provides a no-code SaaS platform that enables businesses to create, configure, and deploy AI agents for automating sales and customer communication workflows. The platform supports multi-channel deployment across WhatsApp, Instagram, Telegram, and website chat, integrates with CRM systems (AmoCRM, Bitrix24, Google Calendar), and is powered by multiple LLM providers (OpenAI GPT-4o mini, Google Gemini, DeepSeek). Users can build AI agents through a visual interface without programming, with ready-made scenarios for sales, lead qualification, technical support, consultation, and scheduling.
Product overview
MoonAI is a no-code AI agent platform for sales automation. The core product is the MoonAI Platform, a SaaS solution that enables businesses to create and deploy AI agents without programming. The platform includes ready-made AI agent scenarios (AI Sales Manager, AI Qualifier, AI Tech Support Operator, AI Consultant, and AI Administrator) that automate customer communication across WhatsApp, Instagram, Telegram, and website chat. A built-in Dialogue Manager provides conversation analysis and monitoring. The platform integrates natively with CRM systems (AmoCRM, Bitrix24) and Google services. Pricing combines a $50/month subscription covering the AI agent, all channels, integrations, and support, with separate token-based pricing for AI processing.
Differentiator
Problem solved
Functional benefit
Products and services
- MoonAI Platform A no-code SaaS platform for creating and operating AI agents that automate sales workflows. Users connect AI agents via a visual interface to handle customer communication across multiple channels without programming or technical knowledge. Designed for SMBs and mid-market businesses seeking sales automation.
- AI Sales Manager An AI agent scenario that manages sales conversations, handles objections, collects client contact details, and automatically transfers information to CRM. Functions as a replacement for a sales manager at initial stages of customer communication.
- AI Qualifier An AI agent scenario that qualifies leads and assesses prospect fit. Processes incoming inquiries and routes qualified leads to appropriate sales personnel.
- AI Tech Support Operator An AI agent scenario that provides technical support, answers product questions, and handles troubleshooting inquiries. Available 24/7 to assist customers with technical issues.
- AI Consultant An AI agent scenario that provides consultation services, answers questions about services, times, booking conditions, and helps customers make informed decisions.
- AI Administrator An AI agent scenario that manages appointments and checks slot availability. Works with calendars and booking systems to handle scheduling operations.
- Dialogue Manager A dashboard tool for viewing and analyzing AI agent communication with clients. Features include message history with context preservation, communication stage analysis, response logic monitoring, operator control, bulk selection, and error tracking.
- AI Agent Subscription Monthly subscription at $50/month that includes AI agent for business (24/7), all communication channels (WhatsApp, Instagram, Telegram), all integrations (AmoCRM, Bitrix24, Google), chat history and AI analytics, AI training on user data, specialist support during business hours, and a 1000 cents ($10) bonus account. AI tokens are paid separately.
Quantifiable outcome
- Response time reduced from 5-10 minutes to 5 seconds
- +3 more outcomes
Companies that use MoonAI Inc
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles2 records
MoonAI Inc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature6 records
MoonAI Inc partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- OpenAIcoreLLM technology provider powering AI agent conversations. MoonAI integrates with OpenAI's models including GPT-4o mini for natural language processing and dialogue generation.
- Google GeminicoreLLM technology provider used as one of multiple AI model options for powering AI agent conversations on the platform.
- DeepSeekcoreLLM technology provider integrated into the platform as an alternative AI model option for AI agent conversations.
- AmoCRMcoreCRM integration partner enabling unified customer management, lead tracking, and business data synchronization with AI agent workflows.
- Bitrix24coreCRM integration partner for business process automation, customer relationship management, and calendar integration with AI agents.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
MoonAI Inc competitors and assessment
Company assessmentDirect peers
- Tidio: Conversational AI and live chat platform aimed at SMB and mid-market e-commerce businesses with AI agents (Lyro) for sales and support. Comparable to MoonAI in SMB focus, multi-channel support, and AI agent automation.
- Chatfuel: No-code chatbot platform specializing in WhatsApp, Instagram, and Messenger for SMB customer engagement and sales. Closely aligned with MoonAI's no-code, multi-channel, SMB-focused GTM.
- Botpress: Conversational AI platform with visual builder and multi-LLM support for building AI agents and chatbots. Comparable to MoonAI in agent-building paradigm, multi-LLM integration, and developer-friendly approach.
- Ada Support: AI agent platform for customer service automation, supporting multiple channels and integrations with enterprise systems. Comparable to MoonAI in autonomous agent capabilities, though typically aimed at larger customers.
- ManyChat: A leading no-code chatbot platform focused on Instagram, WhatsApp, Telegram, and Messenger for SMBs and marketers. Directly comparable to MoonAI in target customer (SMBs), channel coverage, and product-led growth motion.
Broad incumbents
- HubSpot Service Hub: CRM and customer engagement platform with built-in chatbot and AI agent features across email, chat, and messaging. Comparable to MoonAI in sales and support automation but bundled within a much larger CRM/marketing suite aimed at SMB and mid-market.
- LivePerson: Enterprise conversational AI and messaging platform with voice and chat agents for large brands. Overlaps with MoonAI on conversational AI agents and multi-channel support, but serves enterprise customers with deeper telephony and analytics capabilities.
- Intercom: Established customer communications platform with Fin AI agent for sales and support across web, email, and chat. Overlaps with MoonAI on AI agent capabilities but serves a broader enterprise customer base with a much wider product portfolio.
- Zendesk: Global customer service and engagement platform with AI agent features integrated into its suite. Competes with MoonAI on AI-driven sales and support automation but operates as a broad incumbent rather than an SMB-focused, no-code agent builder.
Emerging players
- Customer.io: Customer messaging and automation platform supporting multi-channel campaigns and behavioral workflows. Comparable to MoonAI in multi-channel messaging and SMB/mid-market automation, though focused more on lifecycle messaging than conversational AI agents.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
MoonAI Inc social profiles
Digital presenceMoonAI Inc financial estimates
Financial estimateRevenue estimate
Valuation estimate
MoonAI Inc leadership team
Management profileNumber of profiles
Profiles1 record
MoonAI Inc funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MoonAI Inc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MoonAI Inc
What does MoonAI Inc do?
MoonAI provides a no-code SaaS platform that enables businesses to create, configure, and deploy AI agents for automating sales and customer communication workflows. The platform supports multi-channel deployment across WhatsApp, Instagram, Telegram, and website chat, integrates with CRM systems (AmoCRM, Bitrix24, Google Calendar), and is powered by multiple LLM providers (OpenAI GPT-4o mini, Google Gemini, DeepSeek). Users can build AI agents through a visual interface without programming, with ready-made scenarios for sales, lead qualification, technical support, consultation, and scheduling.
Is MoonAI Inc a public or private company?
MoonAI Inc is a private company. It is classified as venture growth investor backed and is currently operating.
When was MoonAI Inc founded?
MoonAI Inc was founded in 2024. It employs 1 to 10 people.
Where is MoonAI Inc based?
MoonAI Inc is headquartered in Palo Alto, United States, in the North America region.
How does MoonAI Inc make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are AI Token Usage.
Who are MoonAI Inc's main competitors?
Direct peers on record are Tidio, Chatfuel, Botpress, Ada Support and ManyChat. Broad incumbents are HubSpot Service Hub, LivePerson, Intercom and Zendesk. Customer.io is listed as an emerging player.
Does MoonAI Inc have an API?
No public API is recorded for MoonAI Inc.
What industry is MoonAI Inc in?
MoonAI Inc's product category is Conversational AI Sales Automation. Its primary akta.pro industry code is HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs), with a secondary code of HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent). Its NAICS code is 513210 and its SIC code is 7372.