EngageUsers.ai

What EngageUsers.ai does

EngageUsers.ai provides AI-powered engagement bots for operators of online community platforms, primarily forum owners. Its product consists of six specialized bots — Welcome, Moderator, Conversation, Analytics, Events, and Rewards — that automate repetitive community management tasks including member onboarding, real-time moderation, discussion prompting, engagement analytics, event RSVP/reminders, and loyalty/rewards programs. Underlying architecture is the 14-year-old Qbix open-source, federated social infrastructure platform, which contributes a unified typed-stream substrate (posts, chat, events, media), fine-grained permissions, multi-chain Web3 support (Polygon, BNB Chain, Ethereum, and other EVM mainnets), Stripe-based fiat monetization (subscriptions, credits, NFT sales, auctions, escrow), and non-interactive end-to-end encryption (HKDF hash-chain key derivation, full transcript simulability). Integration is anchored to Discourse via user-provided API keys, enabling autonomous agents to create forum accounts and post engagement content with configurable attitudes (agree, expand, disagree, sarcastic, etc.).

The primary customer segment is individual community leaders and SMB forum owners, with secondary use-case segments in Web3/digital-asset communities (token gating, NFT memberships, crypto subscriptions) and event-driven communities (promotion, RSVP management, WebRTC livestreams). The go-to-market is hybrid: product-led growth through a self-serve, "Try for Free" flow where users generate API keys and deploy bots without code, paired with a sales-led motion targeting enterprise deployments, strategic partnerships, and prospective investors via Calendly booking and a downloadable investor deck. Pricing is not publicly disclosed, and the revenue model spans platform subscription/usage, Web3/crypto transaction fees, and potential marketplace commissions on community monetization tools.

The company is privately held, headquartered in Wilmington, United States, with 1-10 employees. Firmographics list year founded as 2023, while corporate history positions the underlying team's open-source community infrastructure work as starting in 2011, with EngageUsers.ai spun out in 2024 to commercialize AI-driven engagement on top of the Qbix ecosystem. The ecosystem extends to the Groups iOS app (7M+ downloads), Intercoin (deployed across 8+ EVM mainnets), Safebots AI, and Safebox. As of the input data, the only disclosed funding round is $10,000 in April 2023.

Name

EngageUsers.ai

Website

https://engageusers.ai

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

EngageUsers.ai provides AI-powered engagement bots that automate onboarding, moderation, conversation, analytics, events, and rewards for online community forum owners. Built on 14 years of Qbix open-source infrastructure with Web3 and Stripe integrations, it targets SMB community leaders globally.

Ownership category

akta.pro rank

Product category

Community Engagement Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

• AI engagement bots
• Community management platform
• Automated moderation software
• Web3 community infrastructure
• Forum engagement automation

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Platform Subscription/Usage: Core platform access likely offered as subscription with API usage components. Monetization tools include Stripe subscriptions, credits, NFT sales, auctions, and escrow contracts. Multiple revenue models available simultaneously without custom code.
2. Web3/Crypto Payments: Community coins, NFT gating, and crypto-based subscription payments across multiple blockchain networks. Revenue may include transaction fees on crypto payments.
3. Community Monetization Services: Tools enabling community leaders to monetize their own communities through credits, subscriptions, NFT sales, and auction mechanisms. Platform may take a take-rate on transactions.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

EngageUsers.ai provides a self-serve and enterprise AI engagement platform for online community managers that deploys configurable AI bots to handle member onboarding, real-time moderation, conversation prompting, analytics, event lifecycle management, and loyalty/rewards. The platform is built on 14 years of Qbix open-source social infrastructure and exposes a Discourse API integration alongside Web3/token support, Stripe-based monetization, and privacy-first end-to-end encryption. Customers are primarily Discourse forum owners and community operators who can self-deploy bots immediately with API keys or engage the company for full community portal builds.

Product overview

EngageUsers is a unified AI engagement platform for community management, combining six specialized AI bots (Welcome Bot, Moderator Bot, Conversation Bot, Analytics Bot, Events Bot, and Rewards Bot) with social streaming, Web3/token capabilities, and monetization tools. The platform is built on 14 years of Qbix open-source infrastructure and supports 100+ countries with 7M+ downloads across the ecosystem. Core modules include Real-Time Streams for unified content management, Web3 & Tokens for blockchain integration across multiple EVM chains, Events & Live for event lifecycle management with WebRTC streaming, Monetization via Stripe and crypto, and Privacy-First E2EE for secure communications. The platform is extended by sub-products including Groups iOS App, Intercoin, and Safebots AI, all sharing the Qbix platform foundation.

Differentiator

Problem solved

Functional benefit

Brands

• Qbix Platform: 14 years of open-source, federated social infrastructure powering the EngageUsers ecosystem.
• Intercoin
• Safebots AI
• Safebox

Products and services

• EngageUsers AI Engagement Bots Platform Unified AI engagement platform for online community management, offering six configurable AI bots (Welcome, Moderator, Conversation, Analytics, Events, Rewards) deployed via self-serve Discourse API integration; targeted at forum owners and community operators who want no-code bot deployment.
• Welcome Bot AI bot that greets new community members with personalized messages and guides them through onboarding to improve member retention from the first interaction.
• Moderator Bot AI bot that monitors community streams in real time and automatically enforces community guidelines to maintain safety and content quality.
• Conversation Bot AI bot that sparks community discussion with prompts, polls, and questions between events to maintain engagement and activity during quiet periods.
• Analytics Bot AI bot that surfaces engagement insights and member trends as readable admin summaries, helping community leaders track community health and optimize performance.
• Events Bot AI bot that promotes events, collects RSVPs, sends reminders, and posts recaps to automate event lifecycle management.
• Rewards Bot AI bot that manages loyalty programs, distributes tokens, and celebrates member milestones to drive retention and reward active participation.
• Qbix Platform Open-source, federated social infrastructure platform with 14 years of development powering the EngageUsers ecosystem in 100+ countries, including the Groups iOS app and Intercoin across 8 EVM mainnets.
• Groups iOS App iOS community application built on the Qbix platform with over 7 million downloads, demonstrating the scale and reach of the underlying infrastructure.

Quantifiable outcome

• 38% increase in weekly engagement (posts, replies, reactions)
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• Qbix PlatformcoreTechnology or IntegrationEngageUsers.ai is built on the Qbix platform - 14 years of open-source, federated social infrastructure. Qbix provides the foundational technology including the typed stream substrate, permissions system, and social infrastructure that powers all EngageUsers capabilities.
• Groups iOS AppcoreTechnology or IntegrationGroups iOS app (7M+ downloads) is powered by the same Qbix platform underlying EngageUsers. This demonstrates the proven scale and reliability of the infrastructure technology.
• IntercoincoreTechnology or IntegrationIntercoin is deployed across 8+ EVM mainnets and is part of the EngageUsers ecosystem. It provides blockchain-native community infrastructure and Web3 capabilities including wallet integration and token systems.
• DiscoursecoreTechnology or IntegrationDiscourse forum platform is the primary integration target. Forum owners can generate API keys to connect their Discourse instance to EngageUsers.ai and deploy AI bots that autonomously post engagement content on the forum.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Circle: Circle is an all-in-one community platform offering branded spaces, discussions, events, and increasingly AI-powered engagement tools. It directly competes with EngageUsers.ai for community leaders seeking engagement automation, moderation, and monetization in a single product.
• Mighty Networks: Mighty Networks builds community platforms with AI features (AI Co-Host) for engagement, courses, and events. It targets the same community-leader persona as EngageUsers.ai and competes on integrated engagement plus monetization.
• Hivebrite: Hivebrite offers branded community platforms with engagement tools, events, and member management for associations, alumni networks, and organizations. Its feature set (engagement, events, monetization) overlaps directly with EngageUsers.ai's bot-driven modular offering.
• Tidio: Tidio provides AI chatbots and conversational automation for SMBs across chat and community channels. Its Lyro AI agent and configurable bot behaviors overlap directly with EngageUsers.ai's engagement-bot platform, particularly for SMB community operators.
• Guild.xyz: Guild.xyz is a Web3-native community gating and engagement platform using token/NFT verification across Discord, Telegram, and onchain communities. It directly competes with EngageUsers.ai's Web3 community-coin and NFT-gating value proposition.
• Collab.Land: Collab.Land provides token-gated access and automated community management across Discord, Telegram, and web3 channels. It mirrors EngageUsers.ai's multi-chain wallet/NFT gating and automated community-membership workflows.

Broad incumbents

• Khoros: Khoros is an enterprise community and social media management platform with AI-assisted moderation and analytics. It addresses a larger enterprise segment than EngageUsers.ai but overlaps on the AI moderation and engagement workflow value proposition.
• Higher Logic: Higher Logic is an enterprise community platform with AI-driven engagement and automation modules serving associations and large member organizations. It is a broad incumbent overlapping EngageUsers.ai on bot-mediated engagement and event workflows.
• Discord (with AI features): Discord has aggressively shipped AI features (Clyde, AI assistants) and automations natively into its community platform. As the dominant horizontal community surface, any AI engagement roadmap from Discord directly threatens EngageUsers.ai's PLG wedge.

Emerging players

• Common Room: Common Room is a community intelligence platform using AI to surface engagement signals and member insights across Discord, Slack, and forums. It competes with EngageUsers.ai's Analytics Bot on engagement insights while spanning multiple community sources.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/EngageUsersAi
• LinkedInlinkedin.com/company/engageusers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EngageUsers.ai