Infocon Systems

What Infocon Systems does

Infocon Systems is a privately held, Louisville, Kentucky-based provider of cloud-based managed Electronic Data Interchange (EDI) services, founded in 1988 and operating for over 35 years. Its core product is the WebEDI platform, a managed service that translates, maps, and transmits business documents (purchase orders, invoices, ASNs, acknowledgments, shipping notices, payment remittances) across all major EDI standards — ANSI X12, UN/EDIFACT, VICS, UCS, and the VDA German Automotive standard — and pre-built compliance with thousands of major retail, grocery, and healthcare trading partners including Walmart, Amazon, Target, Costco, Kroger, Home Depot, Lowe's, and McKesson. The platform is powered by a proprietary EDI framework that enables rapid assembly of front-end and back-end components for custom integrations, and is hosted on Microsoft Azure following a 2022 migration.

The company monetizes through subscription-based SaaS access and transaction-based managed-services pricing, with custom quotes determined by trading partner count, transaction volume, document types, and integration complexity. Go-to-market combines an enterprise field-sales motion (free consultations, demos, and quotes) targeting retail, manufacturing, grocery, healthcare, automotive, logistics, consumer goods, and home-improvement verticals, alongside a WebEDI self-service portal for SMB and non-EDI capable trading partners. The integration footprint spans 40+ ERP, WMS, CRM, e-commerce, and shipping platforms (SAP, NetSuite, Microsoft Dynamics, Oracle, Epicor, Acumatica, Sage, QuickBooks, Salesforce, Shopify, Magento, WooCommerce, ShipStation, 3PL Central, among others). Supporting services include partner onboarding, certification testing, GS1-128 (UCC 128) compliance label generation, EDI training, and 24/7/365 transaction monitoring with proactive error resolution to prevent chargebacks.

Infocon serves "thousands of clients" globally but operates within a defined North American footprint (United States, Canada, Mexico) with stated capability to support international standards. Leadership is led by Vice President Kush Nijhawan and EVP of Software, Marketing & Strategy Neil Nijhawan. The company has no disclosed institutional investors, parent company, or acquisition activity; ownership structure is not evidenced in public materials. Recent independent industry rankings have placed it at #1 among managed EDI service providers for 2026, validating its long-tenured market position against larger competitors including Cleo, OpenText, TrueCommerce, and SPS Commerce.

Name

Infocon Systems

Legal name

Infocon Systems

Website

https://infoconn.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

51–100 employees

Short description

Infocon Systems is a Louisville-based provider of cloud-based managed Electronic Data Interchange (EDI) services, translating and mapping business documents across all major EDI standards for thousands of retail, manufacturing, grocery, healthcare, and logistics trading partners worldwide since 1988.

Ownership category

akta.pro rank

Product category

EDI Software & B2B Integration

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAMAOAJ

B2B/EDI & Partner Integration

Business & Public Services/Web, Mobile & Digital Platforms/API Platforms, Integration & Developer Tools

SECONDARYHDAEAHAK

B2B/EDI & Supply Chain Process Automation Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

Keywords

• Managed EDI services
• B2B integration
• EDI compliance
• Trading partner integration
• Cloud EDI platform

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed EDI Services: Fully managed EDI service handling all aspects of Electronic Data Interchange including setup, mapping, translation, transmission, compliance, and ongoing monitoring. Customers are charged based on number of trading partners, transaction volume, document types, and integration complexity.
2. Cloud-Based EDI Platform: SaaS EDI solution accessible via web portal with subscription-based pricing. Eliminates need for on-premises servers or in-house EDI expertise.
3. Professional Services: Additional services including EDI training, certification/testing, integration development, and partner onboarding.
4. Transaction-Based Pricing: Pricing based on transaction volume and number of trading partners and points used. Common model for managed EDI services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

Infocon Systems provides a cloud-based managed EDI platform called WebEDI that enables businesses to electronically exchange business documents with trading partners across all standard EDI formats (ANSI X12, UN/EDIFACT, VICS, UCS, VDA, XML). The service includes translation, mapping, ERP/WMS integration, compliance management, and 24/7 monitoring. It also offers fully managed EDI outsourcing where the company handles setup, certification, transmission, and ongoing operations on behalf of clients.

Product overview

Infocon Systems provides a cloud-based managed EDI platform called WebEDI as its core offering. The product portfolio centers on WebEDI, which provides end-to-end electronic data interchange services including document translation and mapping (supporting ANSI X12, UN/EDIFACT, VICS, UCS, and XML formats), ERP and WMS integration modules (connecting to SAP, NetSuite, Microsoft Dynamics, Epicor, Sage, Acumatica, and 40+ other platforms), trading partner compliance management, and 24/7 monitoring. Additional modules include the WebEDI Portal for non-EDI capable partners, partner onboarding services, EDI certification and testing, GS1-128 label generation, and EDI training. The company also offers fully managed EDI outsourcing services where they handle the entire EDI process on behalf of clients.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 60% increase in efficiency and 60-70 hours saved per month for manufacturing customer NC Works
• +2 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration44 records

Feature6 records

Partnerships

19 partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationDeep integration partnership supporting SAP Business One and SAP Business ByDesign. EDI transactions map to SAP systems including purchase orders, invoices, shipping notices, and payment remittance.
• OraclecoreTechnology or IntegrationIntegration with Oracle ERP systems for seamless EDI document exchange. Supports order processing, invoicing, and inventory transactions.
• Microsoft (Dynamics)coreTechnology or IntegrationIntegration with full Microsoft Dynamics suite including Dynamics AX, NAV, GP, SL, CRM, RMS, and Dynamics 365 Business Central. EDI maps to purchase orders, invoices, and warehouse transactions.
• NetSuitecoreTechnology or IntegrationIntegration with NetSuite ERP for EDI automation. Maps EDI transactions including 850 PO, 810 Invoice, 856 ASN to NetSuite records.
• EpicorcoreTechnology or IntegrationIntegration with Epicor ERP enabling EDI automation for manufacturing and distribution customers.
• SagecoreTechnology or IntegrationIntegration with Sage accounting products including Sage 50, Sage 100, and Sage 200 for EDI document exchange.
• AcumaticacoreTechnology or IntegrationIntegration with Acumatica cloud ERP for EDI automation and real-time data exchange.
• QuickBookscoreTechnology or IntegrationIntegration with QuickBooks Online enabling EDI transactions to map to QuickBooks invoices, purchase orders, and shipping records.
• SalesforcecoreTechnology or IntegrationIntegration with Salesforce CRM for customer and order data synchronization with EDI transactions.
• ShopifycoreTechnology or IntegrationIntegration with Shopify e-commerce platform enabling EDI compliance for Shopify merchants trading with major retailers.
• WalmartcoreTechnology or IntegrationPre-built EDI compliance with Walmart for retail trading partner EDI requirements including purchase orders, invoices, and ASNs.
• AmazoncoreTechnology or IntegrationPre-built EDI compliance with Amazon for vendor EDI integration including order processing and invoicing.
• TargetcoreTechnology or IntegrationPre-built EDI compliance with Target for retail EDI requirements including 850 PO, 810 Invoice, 856 ASN.
• Home DepotcoreTechnology or IntegrationPre-built EDI compliance with Home Depot for home improvement retail EDI requirements.
• CostcocoreTechnology or IntegrationPre-built EDI compliance with Costco for retail trading partner EDI integration.
• KrogercoreTechnology or IntegrationPre-built EDI compliance with Kroger for grocery supply chain EDI including warehouse orders and invoices.
• LowescoreTechnology or IntegrationPre-built EDI compliance with Lowe's for home improvement retail EDI including inventory inquiries and application advice.
• McKessoncoreTechnology or IntegrationPre-built EDI compliance with McKesson for healthcare/pharmaceutical EDI including product transfer account adjustments.
• Microsoft AzurecoreTechnology or IntegrationCloud infrastructure powered by Microsoft Azure with multiple layers of security applications. Provides scalable, reliable EDI processing capability.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• SPS Commerce: Largest pure-play retail EDI network provider serving thousands of suppliers trading with major retailers. Directly comparable in product offering (managed EDI, trading partner compliance, ERP integration) and target customer (mid-market suppliers needing retail compliance).
• Cleo: Provider of EDI integration software and managed services for B2B supply chain connectivity. Competes head-to-head in the same managed EDI provider rankings and supports similar ERP, trading partner, and integration use cases.
• DiCentral: EDI and supply chain integration provider focused on retail, manufacturing, and distribution suppliers. Competes directly in managed EDI services, ERP integration, and trading partner onboarding for mid-market customers.
• SEEBURGER: B2B integration and managed file transfer specialist with deep EDI capabilities across X12, EDIFACT, and VDA, particularly strong in European automotive and manufacturing. Comparable in EDI depth and ERP/partner integration services.
• B2BGateway: Global EDI managed service provider offering cloud-based EDI integration with ERPs and trading partners. Closely comparable in service model, target market (mid-market suppliers), and EDI standards support.
• TrueCommerce: Managed EDI and B2B integration provider serving similar mid-market and enterprise customers across retail, manufacturing, and logistics. Direct overlap in WebEDI-style portal offerings, trading partner compliance, and ERP connectors.

Emerging players

• Orderful: API-first EDI platform modernizing B2B order management with an API-native approach. Competes for the same supplier-retailer integration workloads but with a developer-centric, cloud-API architecture that represents a strategic threat to traditional EDI providers.
• Lobster Informatics: European-headquartered provider of EDI and B2B integration solutions, including cloud EDI and data integration. Comparable in EDI standards coverage and managed services, with stronger EMEA presence but smaller scale than Infocon in North America.

Broad incumbents

• Boomi: iPaaS platform owned by Dell that offers EDI and B2B integration among broader application and data integration capabilities. Overlaps in ERP-to-trading-partner connectivity but addresses a much wider integration buyer.
• OpenText (Trading Grid / GXS): Large enterprise information management vendor with a legacy EDI network business (formerly GXS). Comparable in B2B integration and managed EDI capabilities, but offers EDI as part of a much broader enterprise content and information portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infoconsystems
• YouTubeyoutube.com/channel/UCLZyQdCiIEUzbtZZd34f3hQ
• Facebookfacebook.com/InfoconSystems
• LinkedInlinkedin.com/company/infocon-systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infocon Systems