Vendorflow

What Vendorflow does

Vendorflow Inc. is a privately held, vertical software company that provides a shared-inbox communications and VoIP platform purpose-built for trucking, freight brokerage, and port/terminal operations. The core product unifies SMS, voice, in-cab tablet messaging, WhatsApp, and Electronic Logging Device (ELD) message channels into a single collaborative inbox with conversation assignment, templates, language translation across 20+ languages, e-signature, and safety rules that suppress messaging while a vehicle is in motion. The platform integrates natively with major ELD/telematics providers (Samsara, Geotab, Platform Science, Motive, Verizon Connect), TMS systems (BeyondTrucks), geofencing tools (Kestrel Insights), and Microsoft Teams, and is distributed both through direct enterprise sales and via the Samsara App Marketplace.

The company monetizes primarily through per-seat subscription pricing, supplemented by usage-based voice metering ($0.008/minute), premium add-ons, and custom enterprise contracts that include API access and SSO. A separate Vendorflow Voice product page lists standard per-seat pricing at $15/month annually or $18/month monthly, with enterprise pricing on application. Vendorflow sells into three primary customer segments — truck fleets (dispatch, recruiting, safety), freight brokers (carrier sales, track-and-trace), and ports/terminals (operational alerts) — and lists enterprise customers including NFI Port Services, AM Transport Services, Sunburst Truck Lines, Taylor Logistics, Legends Trucking, ARL Network, and the Port of Virginia.

The company was founded in 2021, is headquartered in Dover, Delaware (with origins in Los Angeles), and has raised approximately $1.3M–$1.4M in seed funding led by TenOneTen Ventures. The core team is small (9–10 people including the CEO, CTO, and four named advisors) and the company has invested primarily in integration depth, vertical go-to-market, and ecosystem positioning (Plug and Play, TIA, BGSA) rather than headcount expansion.

Name

Vendorflow

Legal name

Vendorflow Inc.

Website

https://vendorflow.co

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Vendorflow is a shared-inbox messaging and VoIP platform built for trucking fleets, freight brokers, and ports/terminals, unifying SMS, voice, and ELD channels with deep telematics and TMS integrations to enable driver communications without requiring app installs.

Ownership category

akta.pro rank

Product category

Fleet & Logistics Communications Software

NAICS

Telecommunications Resellers (517121)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Parcel / Final-Mile Delivery Marketplaces (Crowdsourced Capacity) (TLAEAJAK)

Keywords

• Fleet communications software
• Logistics messaging platform
• Shared inbox messaging
• Trucking ELD integration
• VoIP telephony services

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Revenue model

1. SaaS Subscription - Messaging Platform: Subscription-based pricing for shared inbox communications platform, with per-seat licensing for team members. Includes various tiers from Standard to Enterprise.
2. Voice/VOIP Services: VOIP telephony services with per-seat monthly pricing ($15/seat/month annual, $18/seat/month monthly) plus usage-based metered option ($0.008/minute) and premium add-ons for unlimited minutes.
3. Enterprise Custom Solutions: Custom pricing for enterprise plans with API access, custom integrations, workflows, single sign-on, and dedicated enterprise support.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Vendorflow provides a shared-inbox communications and VoIP hub purpose-built for trucking and logistics operations teams. The platform unifies SMS, voice, ELD messages, WhatsApp, and fleet in-cab tablet messaging into one collaborative inbox with safety rules tied to driver motion status, language translation across 20+ languages, e-signature, and deep integrations with ELD and TMS systems. An optional Vendorflow Voice add-on delivers telephony with auto-attendant, call queues, IVR, and call recording.

Product overview

Vendorflow is a unified communications platform for trucking and logistics operations, comprising the core Vendorflow communications hub and an optional Vendorflow Voice VoIP add-on. The platform integrates SMS, ELD messages, voice, and multiple third-party systems (Samsara, Geotab, Microsoft Teams, BeyondTrucks) into a shared inbox model. Users access features including language translation, conversation templates, e-signature, location capture, and automated workflows. Pricing combines per-seat subscription for Voice with platform-wide communication capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Vendorflow A unified communications hub for trucking and logistics operations that delivers shared-inbox SMS, voice, ELD message integration, e-signature, language translation across 20+ languages, conversation templates, and driver safety rules. Designed for dispatchers, driver recruiters, safety professionals, carrier sales teams, and port/terminal operators communicating with truck drivers and frontline workers without requiring app installs.
• Vendorflow Voice VoIP telephony solution for logistics operations offering Standard and Enterprise plans with auto-attendant, conferencing, call transfers, IVR, presence, call queues, desktop and mobile apps, hard phones, usage analytics, voicemail, toll-free or 10DLC options, and the ability to port existing phone lines. Sold as a per-seat subscription or usage-based metered plan.

Quantifiable outcome

• Reduced laborious document signature and retrieval process saving countless man hours
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Feature11 records

Partnerships

One partnership is on record.

• SamsaracoreTechnology or IntegrationELD integration partner with App Marketplace listing. Nearly half of Vendorflow fleet customers use Samsara. Integration enables driver HOS and GPS visibility, safety rules for message delivery, and Samsara Messages support with fallback channels.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• RingCentral: RingCentral is a leading cloud business communications and VOIP platform that competes with Vendorflow Voice at the telephony and shared-inbox layer for enterprise operations teams, despite not being purpose-built for trucking.
• Geotab: Geotab is a large incumbent fleet telematics platform and a Vendorflow ELD integration partner with broad fleet-management capabilities including messaging — a comparable platform-scale competitor in the broader communications-enabled fleet software space.
• Bandwidth: Bandwidth is a communications platform-as-a-service provider for voice and messaging, with logistics and enterprise customers. It competes at the underlying telephony and messaging API layer that Vendorflow Voice is built on top of.
• Twilio: Twilio is the dominant general-purpose communications API platform (SMS, voice, messaging) and a likely underlying infrastructure provider for Vendorflow Voice. Twilio is a broad incumbent that logistics customers could substitute for parts of Vendorflow's communications stack.

Direct peers

• Motive: Motive (formerly KeepTruckin) provides fleet management, ELD, and in-cab driver-facing communications for trucking and logistics customers. It is both a Vendorflow integration partner and a direct competitor in fleet driver communications.
• Samsara: Samsara is the dominant US fleet telematics and ELD platform and is also Vendorflow's primary integration and distribution partner. Samsara ships its own in-cab messaging channel and competes directly with Vendorflow for the same dispatcher-to-driver communications workflow.
• Platform Science: Platform Science builds in-cab tablet and driver-experience software for fleets, integrating with multiple ELDs and TMS systems. Its driver messaging and workflow automation features overlap directly with Vendorflow's shared-inbox and ELD-tied communications capabilities.
• Netradyne: Netradyne provides AI-enabled dash cams and driver safety/coaching tools for commercial trucking fleets, with growing communications and driver-engagement features overlapping with Vendorflow's safety-first driver messaging positioning.

Others

• BeyondTrucks: BeyondTrucks is a Vendorflow TMS integration partner providing cloud-based TMS for medium and large fleets. The integration ties Vendorflow conversations to shipments; BeyondTrucks is a complementary ecosystem player rather than a direct competitor in driver communications.
• Kestrel Insights: Kestrel Insights is a Vendorflow integration partner that provides polygon geofencing for fleets; the integration triggers Vendorflow messages on geofence events. Kestrel is an ecosystem enabler rather than a direct communications competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vendorflow

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vendorflow