JB Warranties

Name

JB Warranties

Legal name

JB Warranties Corp

Website

https://jbwarranties.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Extended Warranty Administration

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Home Warranty / Residential Service Contracts (Systems & Appliances) (FSAJALAG)

akta.pro secondary industries

OEM/Captive Warranty & Service Contract Programs (FSAJALAE), Dealer-Sold & F&I Administered Service Contracts (Dealer Obligors) (FSAJALAD)

Keywords

• Extended warranty services
• HVAC warranty programs
• Plumbing warranty plans
• Contractor warranty solutions
• OEM warranty management

Headquarters

HQ city

Flower Mound

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Extended Service Agreement Sales: JB Warranties earns revenue through the sale of extended warranty agreements to HVAC and plumbing contractors. Contractors purchase warranty plans to offer to their customers, generating margins on the initial sale. The warranties cover repair costs for mechanical breakdowns including parts and labor for the duration of the agreement (1-12 years). Revenue is transaction-based with contractors buying agreements at wholesale rates and selling to homeowners.
2. OEM Program Management: JB Warranties manages extended warranty programs for major OEMs including Mitsubishi (Mini-split and VRF programs), Samsung, and LG. These branded programs are powered by JB Warranties' platform and generate revenue through program management and administration fees.
3. Dealer Marketplace Services: JB Warranties operates a dealer marketplace providing access to business solutions including financing, field service management software, and other contractor services. While the marketplace facilitates third-party offerings, it serves as a dealer acquisition and retention tool.

Pricing tiers

Go-to-market motion2 records

Distribution channels10 records

Marketing channels7 records

Core offering

JB Warranties is the North American leader in extended warranty programs for HVAC and plumbing equipment, selling Premium Protection Plan extended service agreements to contractors, distributors, and OEM manufacturers across the U.S. and Canada. Plans cover mechanical breakdowns including parts, labor, or both, with coverage periods up to 12 years, no deductibles, free transferability to new homeowners, and reimbursement typically within 14 days of claim filing. The company operates an online dealer portal, JB360 integrations with ServiceTitan/Service Fusion/Sera/Workiz, JBFin financing, and a Dealer Services Marketplace.

Product overview

JB Warranties is the North American leader in extended warranty programs for the HVAC and plumbing industries. The company's core product is the Premium Protection Plan, which offers customizable extended service agreement (ESA) plans for HVAC and plumbing equipment covering parts, labor, or both. Plans are sold through a network of contractors, distributors, and OEM providers and include the key differentiator of being transferable to new homeowners at no cost. The platform includes complementary offerings: the JB Dealer Portal for managing warranties and claims, the Warranty Lookup Tool for serial number lookups, JBFin for consumer and commercial financing, the JB Dealer Services Marketplace for business management solutions, and JB360 for ServiceTitan integration. The company serves all 50 US states and Canada, backed by A-rated insurance protection through Dealers Assurance Company.

Differentiator

Problem solved

Functional benefit

Products and services

• Premium Protection Plan (Extended Warranty Plans for HVAC) Extended warranty / service agreement plans for HVAC equipment covering mechanical breakdown repair costs including parts, labor, or both. Plans cover all brands, are transferable to new homeowners free of charge, require no deductibles or pre-authorization, and offer labor rates from $85-$300 per hour with coverage periods up to 12 years. Sold to HVAC contractors, distributors, and OEM providers.
• Extended Warranty Plans for Plumbing Extended warranty solutions covering repair costs for mechanical breakdowns in plumbing systems, including water heaters (gas, electric, tankless), water treatment systems, boilers, and combi boilers. Coverage options include 10-year labor only, 5 or 10-year parts and labor, and tankless-specific plans with labor rates from $85-$300 per hour.
• JB Dealer Portal Secure online portal where contractors register, purchase warranty agreements, file claims, access claim history, and customize marketing materials with their branding (brochures, postcards, flyers, acceptance/denial forms). Includes access to print services for customized collateral.
• JB360 for ServiceTitan Full two-way integration between JB Warranties and the ServiceTitan field service management platform that lets contractors purchase warranty plans and file claims directly within ServiceTitan in two clicks, with real-time plan information and status updates. Targeted at HVAC and plumbing contractors already using ServiceTitan.
• JBFin Consumer Financing Consumer financing platform (JBFin) giving contractors free access to more than 25 home improvement lenders, offering multiple loan options within seconds for eligible residential customers seeking financing for HVAC and plumbing installations.
• JBFin Commercial Financing Commercial financing solution for small businesses underserved by traditional lenders, offering term loans, lines of credit, receivables advances, invoice factoring, and equipment financing up to $10,000,000 with funding available in as little as 24 hours. Targeted at HVAC and plumbing contractors and related small businesses.
• JB Dealer Services Marketplace Digital marketplace at marketplace.jbwarranties.com connecting contractors with third-party business management solutions across categories including Financing & Accounting, Human Capital Management, Marketing & Communications, and Field Service Management, organized around increasing revenues, reducing expenses, and mitigating risk.
• Warranty Lookup Tool Online lookup tool allowing homeowners and contractors to look up active warranty agreements by equipment serial number.

Quantifiable outcome

• Claims typically reimbursed within 14 days
• +5 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core and minor.

• WorkizcoreTechnology or Integration · 9 July 2025Strategic integration enables technicians to sell extended service contracts directly through Workiz platform. Part of Workiz's ecosystem including Trane and American Standard partnerships. Enhances customer trust and revenue streams for field service businesses.
• ServiceTitancoreTechnology or Integration · 16 May 2024JB360 integration provides full two-way integration with ServiceTitan, enabling users to access warranty plans and claims data directly from ServiceTitan. Features two-click plan and claim filing. Beta customer Harrington Air Conditioning reported significant time savings and improved business efficiency. KAMTech serves as integration partner supporting ServiceTitan customers.
• Nexstar NetworkcoreStrategic or Co-development Partner · 23 December 2022Strategic partnership with member-owned professional training and coaching group for plumbing, electrical, and HVAC businesses. Nexstar members access JB Warranties programs with member rebates, transitioning long-term warranty risk from in-house to JB Warranties. Provides additional revenue stream for members.
• Sera SystemscoreTechnology or Integration · 21 September 2022Integration automates extended labor warranty processes within Sera field service management platform. Includes dealer co-op program where dealers can earn up to 5% of warranty purchases to buy down Sera subscription costs. Disrupts US HVAC market by eliminating friction in warranty workflows.
• Service FusioncoreTechnology or Integration · 15 October 2019Integration allows field service businesses using Service Fusion to offer and sell extended warranties directly within the application. Warranty added to invoice as line item, eliminating need to switch between programs. Streamlined process for warranty adoption and management.
• Dealers Assurance Company (DAC)coreOthersWarranties underwritten and insured by DAC, acquired by iA Financial Group (largest insurance company in Canada) in 2014. DAC's Financial Strength Rating upgraded from A- to A in March 2020. DAC listed as Obligor on Extended Warranties.
• Fortress Extended Warranty Administration (FEWA)coreOthersThird-party administrator responsible for claims and actuarial data processing. Contractors and customers direct all inquiries to FEWA if JB Warranties were to close.
• MitsubishicoreOEM/ Whitelabel/ Licensing PartnerJB Warranties manages Mitsubishi Mini-split and VRF extended warranty programs. OEM-branded warranty websites powered by JB Warranties for Mitsubishi equipment purchases.
• SamsungcoreOEM/ Whitelabel/ Licensing PartnerJB Warranties manages Samsung Extended warranty programs. OEM-branded warranty websites powered by JB Warranties for Samsung equipment.
• LGcoreOEM/ Whitelabel/ Licensing PartnerJB Warranties manages LG Extended warranty programs. OEM-branded warranty websites powered by JB Warranties for LG equipment.
• Shearer SupplyminorChannel Partner/ Reseller/ DistributorTop HVAC distributor in North America, family-owned company headquartered in DFW metroplex. Partnered with JB Warranties and Commercial Residential Services to provide AC system for employee in need. Shearer family provided American Standard equipment for the charitable cause.
• Commercial Residential Services (CRS)minorChannel Partner/ Reseller/ DistributorContractor company (Lewisville, TX) partnered with JB Warranties and Shearer Supply to help JB Warranties employee whose family needed AC system. Owner Brandon Smith is long-time JB Warranties customer and family friend.
• KAMTechcoreTechnology or IntegrationIntegration partner supporting ServiceTitan integration process for JB360. Proud partner that joined JB Warranties in supporting the ServiceTitan integration implementation for dealers.
• Lemon Seed MarketingminorGTM or Marketing PartnerBranding and marketing agency for home service industry. Hosting 'From First Hello to Forever Customer' growth-focused conference at JB Warranties in Argyle, TX on May 4-5, 2026. Industry sponsors include ServiceTitan, CI Web Group, and JB Warranties.

Scale indicators9 records

Recent moves1 record

Direct peers

• Liberty Home Guard: Liberty Home Guard is a fast-growing direct-to-consumer home warranty carrier covering HVAC, plumbing, and appliances. Comparable in scale and growth orientation, though distributed differently.
• 2-10 Home Buyers Warranty: 2-10 HBW administers structural and home warranty programs for residential properties, including mechanical systems like HVAC and plumbing. Comparable in product scope and contractor-driven warranty administration, though broader into structural/home-builder coverage.
• Total Home Protection: Total Home Protection is a direct-to-consumer home warranty provider covering HVAC, plumbing, and major appliances. Smaller and more comparable in size to JB, with a similar focus on service contract administration.
• ServicePlan: ServicePlan is a direct competitor offering extended warranty programs specifically for HVAC contractors, with a similar dealer-driven distribution model and coverage structures. Closest comparable in product, customer base, and go-to-market.

Broad incumbents

• Old Republic Home Protection: Old Republic Home Protection is an established home warranty carrier offering HVAC, plumbing, and appliance coverage across multiple US states. Comparable in product scope but distributed more via real estate channels than contractor dealers.
• Choice Home Warranty: Choice is a major direct-to-consumer home warranty carrier covering HVAC, plumbing, and major appliances. Competes with JB for the same end homeowners but uses a different distribution model (consumer-direct vs. dealer).
• First American Home Warranty: First American Home Warranty, part of First American Financial, is one of the largest US home warranty providers covering HVAC, plumbing, and appliances. Comparable product line; competes for the same end homeowners via real estate and consumer channels.
• HSB (Hartford Steam Boiler, part of Munich Re): HSB is a major specialty insurer and equipment breakdown carrier covering HVAC, boilers, and mechanical systems for both consumers and businesses. Provides comparable equipment breakdown coverage and could partner or compete with JB on OEM warranty programs.
• Frontdoor (American Home Shield, Cinch): Frontdoor is the largest US home warranty carrier (AHS, Cinch, Landmark) and directly overlaps JB's HVAC/plumbing coverage but sells primarily direct-to-consumer rather than through a dealer channel. Represents the dominant scaled incumbent JB is taking share from.

Emerging players

• ServiceMule: ServiceMule is a smaller emerging extended warranty and customer retention platform for home service contractors. Targets the same HVAC/plumbing contractor base with warranty and membership products, though at an earlier stage and with a narrower feature set than JB.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/hvacwarranty
• Facebookfacebook.com/HVACWARRANTY
• LinkedInlinkedin.com/company/canadian-farm-insurance-services-inc-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JB Warranties