Volubile
Volubile is an AI voice automation platform that enables enterprises to deploy conversational voice agents for inbound and outbound calls. Founded in 2023 in France, it serves 400+ customers across retail, healthcare, insurance, telecom, energy, and real estate with its proprietary Truepath orchestration technology.
- Company typePrivate
- Founded2023
- HeadquartersVitry-sur-seine, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Volubile does
Volubile (legal entity WEENGAGE SAS) is a French AI voice automation platform founded in September 2023 by Stéphanie Delestre (CEO, former CEO of Qapa and Qype executive) and Julien Ros (CTO, former CTO of Qapa and Criteo engineer). The company builds conversational voice agents that handle inbound and outbound phone calls at scale, combining SIP telephony, speech-to-text, natural language understanding, large language models (GPT-4, Claude), and text-to-speech into an end-to-end pipeline hosted on Microsoft Azure in Europe. Its proprietary Truepath orchestration layer enables multi-agent flows without rigid decision trees, supports dynamic per-call agent configuration, and is delivered with sub-800ms latency, 99.9% SLA, and capacity for 3,000 simultaneous calls. The platform spans 50+ languages with 100+ voices, voice cloning, and 450+ native integrations across CRM, ERP, support, calendar, payment, and telephony systems.
The platform is offered through three go-to-market motions: a direct enterprise sales motion targeting C-level buyers across retail, healthcare, real estate, telecom, insurance, energy, mobility, and B2B services; a self-serve product-led motion at eu.volubile.ai for SMB and individual users; and a channel partner program for integrators, SSII, BPOs, and software publishers. Revenue is generated through a hybrid monthly platform license combined with usage-based per-minute billing on call volume, with two industry-specific sub-brands — Volubilimo (real estate, in partnership with Figaro Immobilier) and DentalCall IA (dental, in partnership with Webdentiste) — packaged as vertical solutions. Volubile reports 400+ customers, 2M+ calls per month, and a 98% customer satisfaction rate, with GDPR compliance, EU AI Act alignment, and ISO 27001 / SOC 2 Type 2 certifications in process. The company operates from offices in Vitry-sur-Seine (HQ), Paris, Grenoble, and Bordeaux.
Volubile firmographics
Firmographics- Name
- Volubile
- Legal name
- WEENGAGE SAS
- Website
- https://volubile.ai
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Volubile is an AI voice automation platform that enables enterprises to deploy conversational voice agents for inbound and outbound calls. Founded in 2023 in France, it serves 400+ customers across retail, healthcare, insurance, telecom, energy, and real estate with its proprietary Truepath orchestration technology.
- Ownership category
- akta.pro rank
Volubile industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Voice Assistants & Voice UI (VUI) (HDAAAFAD), Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Volubile is headquartered
LocationHeadquarters
- HQ city
- Vitry-sur-seine
- HQ country
- France
- HQ region
- Europe
Offices4 records
Markets served
Volubile business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Monthly Platform License: Monthly license (pack) that defines the functional scope of the platform. Provides access to agent builder, integrations, and core features.
- Usage-based Call Minutes: Consumption-based billing for actual call minutes used beyond the volume included in the monthly subscription. Customers pay per minute of AI-powered calls.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Combined subscription + consumption model |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Volubile product offering
Product offeringCore offering
Volubile develops and sells an AI voice automation platform that enables enterprises to deploy conversational voice agents for inbound and outbound phone calls. The platform combines telephony, speech-to-text, large language models (GPT-4, Claude), and text-to-speech to automate customer service, appointment scheduling, lead qualification, and outbound campaigns. It is sold as a monthly subscription plus usage-based billing for call minutes and is targeted at businesses from SMB to large enterprise across retail, healthcare, real estate, telecom, insurance, energy, and mobility.
Product overview
Volubile is an AI Voice Automation Platform offering a unified voice AI platform with multiple integrated modules. The core product consists of the Voice & Conversation agent platform combined with the Agent Builder for no-code agent creation. Supporting modules include Results & Call Data (analytics), Integrations (450+ native connectors), Reporting & Analytics (dashboards/KPIs), Telephony & Connectivity (phone system integration), and Security & Compliance (GDPR/encryption). The platform is powered by proprietary Truepath orchestration technology. Industry-specific sub-brands include Volubilimo (real estate) and DentalCall IA (dental practices).
Differentiator
Problem solved
Functional benefit
Brands
- Volubilimo: Real estate AI voice agent solution launched in partnership with Figaro Immobilier.
- DentalCall IA
Products and services
- Voice & Conversation Core AI voice agent product enabling natural, human-like phone conversations with ultra-realistic voices in 50+ languages, real-time data access (stocks, calendars, CRM), instant action execution (appointments, tickets, routing), and sub-800ms response latency.
- Agent Builder No-code platform for creating and configuring AI voice agents without IT involvement or coding. Supports multi-agent architecture for complex conversation flows with real-time context-aware decision making, including templates for common use cases across industries.
- Telephony & Connectivity Flexible telephony integration supporting call forwarding to dedicated Volubile numbers, SIP trunk connection, or direct integration with existing phone systems. Supports thousands of parallel calls with 99.9% SLA availability.
- Volubilimo Real estate industry-specific voice AI sub-brand launched in partnership with Figaro Immobilier, targeting property agencies, developers, and builders. Provides instant lead qualification, viewing appointments, and 24/7 availability for property inquiries.
- DentalCall IA Healthcare industry-specific voice AI sub-brand for dental offices, launched in partnership with Webdentiste. Automates appointment scheduling, patient inquiries, and clinic organization while maintaining consistent quality of patient reception.
Quantifiable outcome
- 100% of calls answered - no missed opportunities
- +5 more outcomes
Companies that use Volubile
Customer profileNamed customers17 records
Segments9 records
Ideal customer profiles3 records
Volubile technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration80 records
AI capability10 records
Feature6 records
Volubile partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- ViitaminecoreViitamine has integrated Volubile's voice AI technology into their offerings, providing conversational AI solutions to their clients. Viitamine represents Volubile's technology to deliver performance-driven, operational, and sovereign solutions.
- TeleactiscoreTeleactis has integrated Volubile's technology to provide 'turnkey' customer service solutions combining human agents and AI. The partnership enables delivery of comprehensive voice AI-powered customer service solutions.
- Citizen CallcoreCitizen Call partnered with Volubile to enhance their call center services with AI voice automation, combining human and AI capabilities for improved customer service delivery.
- Microsoft AzurecoreCloud infrastructure provider hosting all Volubile services in European data centers. Critical for GDPR compliance and data sovereignty requirements.
- SalesforcecoreCRM integration partner enabling direct data exchange between Volubile voice agents and Salesforce CRM for real-time customer data access and action execution.
- HubSpotcoreCRM integration partner for HubSpot users, enabling voice agents to access and update CRM data during customer conversations.
- ZendeskcoreCustomer support platform integration enabling ticket creation, FAQ handling, and escalation management through voice interactions.
- Google CalendarcoreCalendar synchronization enabling voice agents to check availability and automatically book appointments in real-time.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Volubile competitors and assessment
Company assessmentDirect peers
- Parloa: Berlin-based AI voice agent platform focused on enterprise customer service automation. Closely comparable to Volubile in product (LLM-powered voicebots for inbound/outbound), target buyers (European enterprises), and value proposition (multi-agent, no-decision-tree orchestration).
- Cognigy: Enterprise conversational AI platform with strong presence in European contact center automation. Now part of NICE, Cognigy competes directly with Volubile in AI voice agents for customer service and has overlapping integration and orchestration capabilities.
- PolyAI: UK-based voice AI company building conversational agents for enterprise customer service, including call deflection and reservation automation. Competes head-to-head with Volubile on natural-sounding voice agents for large enterprise call volumes.
- Sierra AI: US-based conversational AI platform founded by Bret Taylor focused on enterprise customer service voice agents. Comparable product offering (LLM-driven voice agents with multi-agent orchestration) and similar enterprise GTM motion.
- Bland AI: AI phone-calling platform enabling enterprises to build, test, and deploy voice agents for inbound and outbound calls. Directly comparable to Volubile on telephony-first voice automation for sales, support, and operations use cases.
- Retell AI: Voice AI agent platform for building production-grade conversational phone agents with low latency. Overlaps with Volubile on telephony voicebots, multi-agent flows, and enterprise integrations.
- Vapi: Developer-focused voice AI infrastructure platform for building, testing, and deploying voice agents. Comparable technology stack (LLM, STT, TTS orchestration) and serves overlapping use cases around automated phone agents.
- Yellow.ai: Enterprise conversational AI platform offering voice and chat automation across customer service, sales, and support. Comparable product breadth, enterprise integrations, and multi-channel agent capabilities to Volubile.
- Kore.ai: Enterprise conversational AI platform with voice and digital channel agents, including contact center AI and workflow automation. Overlaps with Volubile on enterprise voicebot deployment, integrations, and compliance positioning.
Emerging players
- Cresta: Contact center AI platform focused on real-time agent assist, coaching, and generative AI for customer service. Adjacent rather than head-to-head with Volubile, but competes for the same enterprise customer-service AI budget and overlaps in telephony environments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Volubile social profiles
Digital presenceVolubile compliance and trust
Trust signalCompliance5 records
Volubile financial estimates
Financial estimateRevenue estimate
Valuation estimate
Volubile leadership team
Management profileNumber of profiles
Profiles2 records
Volubile funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Volubile M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Volubile
What does Volubile do?
Volubile develops and sells an AI voice automation platform that enables enterprises to deploy conversational voice agents for inbound and outbound phone calls. The platform combines telephony, speech-to-text, large language models (GPT-4, Claude), and text-to-speech to automate customer service, appointment scheduling, lead qualification, and outbound campaigns. It is sold as a monthly subscription plus usage-based billing for call minutes and is targeted at businesses from SMB to large enterprise across retail, healthcare, real estate, telecom, insurance, energy, and mobility.
Is Volubile a public or private company?
Volubile is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Volubile founded?
Volubile was founded in 2023. It employs 11 to 50 people.
Where is Volubile based?
Volubile is headquartered in Vitry-sur-seine, France, in the Europe region.
How does Volubile make money?
Two revenue lines are on record. Monthly Platform License is the primary driver. The others are usage-based Call Minutes.
Who are Volubile's main competitors?
Direct peers on record are Parloa, Cognigy, PolyAI, Sierra AI, Bland AI, Retell AI, Vapi, Yellow.ai and Kore.ai. Cresta is listed as an emerging player.
Does Volubile have an API?
Yes. Volubile provides a REST API for seamless integration into existing systems. The API enables developers to manage calls, agents, contacts, campaigns, and retrieve call data. Supports webhooks for real-time notifications when calls are completed, with HMAC SHA256 signature verification for security. Webhook payloads include call details such as ID, agent ID, phone number, type (INBOUND/OUTBOUND), duration, timestamps, extracted data, classifiers, and conversation summaries. The API follows RESTful conventions with JSON payloads. Developer documentation is at docs.volubile.ai/en/integrations/api.
What industry is Volubile in?
Volubile's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 5132 and its SIC code is 7372.