airfairness
- Company typePrivate
- Founded2023
- HeadquartersToronto, Canada
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
airfairness firmographics
Firmographics- Name
- airfairness
- Legal name
- airfairness
- Website
- https://airfairness.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
airfairness industry classification
Industry- Product category
- Flight Compensation Services
- NAICS
- Support Activities for Air Transportation (4881)
- akta.pro primary industry
- Airline Contract Compliance, Auditing & Leakage Control (THACAHAD)
- akta.pro secondary industry
- Air Service Level & Traveler Experience Management (THACAHAH)
Keywords
Where airfairness is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
airfairness business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Justice as a Service (Contingency): No win, no fee model where Airfairness charges a 30% success fee on successful flight compensation claims. Company bears all costs including legal fees and court costs if the claim is lost. Only charges if compensation is successfully procured.
- FlightFacts Report: One-time purchase of $29 ($6 promotional pricing) for instant flight history analysis, delay/cancellation history, and eligibility breakdown with downloadable report.
- Eligibility Check & Information Provision: Free services provided to clients - eligibility check and information provision about passenger rights are offered at no cost to help identify potential claims.
- Enterprise Solutions: Custom pricing for enterprise clients (travel managers and businesses) with features including multi-passenger claims, dedicated account support, centralized reporting, and priority processing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Pay-as-you-go | Claim Submission - 30% success fee |
| One time/ perpetual license | Pay-as-you-go | FlightFacts - $29 ($6 promotional) |
| Subscription | Multi-year contract | Enterprise - Custom pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
airfairness product offering
Product offeringCore offering
Airfairness is an AI-powered legal-technology platform that helps air travelers identify and recover compensation for flight disruptions (delays, cancellations, missed connections, denied boarding, overbooking). Its Sweep product automatically scans a user's Gmail inbox for flight bookings, extracts flight data using NLP, checks eligibility against multiple passenger rights regulations, and files claims end-to-end on a no-win-no-fee basis (30% success fee). The company also offers a one-time FlightFacts eligibility report and custom-priced Enterprise solutions for corporate travel managers.
Product overview
Airfairness offers a unified platform centered on its 'Sweep' product that automates finding flight delays in user email inboxes and filing compensation claims. The portfolio includes three service tiers: the free Eligibility Check and Information Provision, the core paid Claim Submission service (30% success fee), and Enterprise solutions with custom pricing. Supporting products include FlightFacts (one-time $6 eligibility report), and the AI-powered Flight Navigator acquired from FlightorFight.ai. The company is approved by the Law Society of Ontario under its Access to Innovation program, enabling legal technology services with lawyer oversight.
Differentiator
Problem solved
Functional benefit
Brands
- Sweep: Automated email scanning feature that finds delayed flights in the user's inbox, checks eligibility, and files claims on their behalf.
- Flight Navigator
- FlightFacts
- Justice as a Service (JaaS)
Products and services
- Sweep Automated email inbox scanner that connects to Gmail via secure read-only API to find delayed flights in user emails, checks eligibility for compensation in minutes, and files claims on behalf of passengers. Targets individual air travelers who have experienced flight disruptions.
- Justice as a Service (JaaS) Core end-to-end service for pursuing flight compensation claims on behalf of clients, including eligibility checks, claim filing, airline follow-ups, and if necessary legal action. Operates on a no-win-no-fee contingency basis with a 30% success fee on recovered compensation. Targets individual air travelers and corporate travel programs.
- Claim Submission End-to-end claim handling service where Airfairness files the compensation claim, follows up with airlines, and provides escalation support. Charged at a 30% success fee with no upfront costs; compensation can reach up to $2,000 per passenger. Targets individual air travelers with eligible claims.
- FlightFacts One-time flight history and eligibility report that provides instant flight analysis including delay and cancellation history, eligibility breakdown, and a downloadable PDF report. Priced at $29 regular / $6 promotional. Targets individual travelers who want a self-serve eligibility assessment without committing to a claim.
- Flight Navigator AI-powered flight compensation eligibility platform acquired from FlightorFight.ai that helps travelers determine their eligibility for compensation in under two minutes by analyzing flight data against passenger rights regulations.
- Enterprise Custom claims support solution for corporate travel managers and businesses featuring multi-passenger claims, dedicated account support, centralized reporting, and priority processing on multi-year contracts. Targets companies with frequent employee air travel.
Quantifiable outcome
- Up to $2,000 per passenger in compensation recovery
- +2 more outcomes
Companies that use airfairness
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
airfairness technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature3 records
airfairness partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- FlightorFight.aicoreAcquired AI startup FlightorFight.ai to build the Flight Navigator platform. The acquisition enabled Airfairness to launch its AI-powered flight compensation tool that helps travelers determine eligibility in under two minutes.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
airfairness competitors and assessment
Company assessmentDirect peers
- AirHelp: AirHelp is the largest and best-known flight compensation claim service globally, helping passengers claim under EU261 and other passenger rights regulations on a no-win-no-fee basis. It is the most direct competitor to Airfairness's JaaS model, with overlapping customer segments and regulatory coverage.
- Flightright: Flightright is a Berlin-based flight compensation claims company pursuing EU261, UK261, and other passenger rights claims on a contingency basis. It is a direct peer in product, business model, and regulatory scope, with a stronger European footprint than Airfairness.
- ClaimCompass: ClaimCompass is a flight compensation claims platform operating primarily in Europe with a no-win-no-fee model similar to Airfairness's JaaS. It competes for the same EU261/UK261 claim pool and overlapping traveler customer segment.
- Compensair: Compensair is a flight compensation claims service operating across European and CIS jurisdictions on a contingency fee basis. It is a direct peer in product offering and target customer (disrupted air travelers), with comparable regulatory coverage.
- SkyRefund: SkyRefund is a flight compensation claim specialist focused on EU261 and other passenger rights claims, operating on a no-win-no-fee basis. It directly competes with Airfairness in the same consumer legal-tech / flight compensation category.
- EUclaim: EUclaim is one of the longest-standing EU261 compensation claim specialists in Europe, with deep legal infrastructure for pursuing airline claims. It is a direct peer in product, regulatory focus, and target customer.
- Trouble Flight: Trouble Flight offers a flight compensation claims service across multiple passenger rights regimes on a contingency basis, with a self-serve eligibility check feature comparable to Airfairness's Flight Navigator.
- Refundmore: Refundmore is a flight compensation claims service operating across EU261/UK261 jurisdictions on a no-win-no-fee basis, with a similar self-serve funnel and consumer traveler target customer to Airfairness.
Emerging players
- DoNotPay: DoNotPay is a broader consumer legaltech platform that, among many categories, offers automated flight compensation claim assistance. It is a partial competitor on the flight compensation vertical but a broader horizontal legaltech player with much greater name recognition.
Others
- Bequant (legaltech-style claims platform): Bequant is adjacent in the legaltech / consumer rights space; it is included as a thematic comparator rather than a direct flight-claim competitor, illustrating the broader consumer legaltech ecosystem in which Airfairness operates.
Market position
Strengths5 records
Weaknesses5 records
Key risks6 records
Key highlights7 records
Customer concentration
airfairness social profiles
Digital presenceairfairness financial estimates
Financial estimateRevenue estimate
Valuation estimate
airfairness leadership team
Management profileNumber of profiles
airfairness funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
airfairness M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about airfairness
What does airfairness do?
Airfairness is an AI-powered legal-technology platform that helps air travelers identify and recover compensation for flight disruptions (delays, cancellations, missed connections, denied boarding, overbooking). Its Sweep product automatically scans a user's Gmail inbox for flight bookings, extracts flight data using NLP, checks eligibility against multiple passenger rights regulations, and files claims end-to-end on a no-win-no-fee basis (30% success fee). The company also offers a one-time FlightFacts eligibility report and custom-priced Enterprise solutions for corporate travel managers.
Is airfairness a public or private company?
airfairness is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was airfairness founded?
airfairness was founded in 2023. It employs 1 to 10 people.
Where is airfairness based?
airfairness is headquartered in Toronto, Canada, in the North America region.
How does airfairness make money?
Four revenue lines are on record. Justice as a Service (Contingency) is the primary driver. The others are flightFacts Report, eligibility Check & Information Provision and enterprise Solutions.
Who are airfairness's main competitors?
Direct peers on record are AirHelp, Flightright, ClaimCompass, Compensair, SkyRefund, EUclaim, Trouble Flight and Refundmore. DoNotPay is listed as an emerging player. Bequant (legaltech-style claims platform) is listed as an others.
Does airfairness have an API?
No public API is recorded for airfairness.
What industry is airfairness in?
airfairness's product category is Flight Compensation Services. Its primary akta.pro industry code is THACAHAD, Airline Contract Compliance, Auditing & Leakage Control, with a secondary code of THACAHAH, Air Service Level & Traveler Experience Management. Its NAICS code is 4881.