Care Solace
Care Solace is a U.S.-based B2B mental health care coordination platform that connects students, families, employees, and residents to verified providers through a 24/7 multilingual Care Companion team and a 700,000+ provider network, sold as recurring partnerships to school districts, universities, municipalities, and employers.
- Company typePrivate
- Founded2015
- HeadquartersCardiff By The Sea, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Care Solace does
Care Solace, Inc. is a private U.S. mental health care coordination company founded in 2015 and headquartered in Cardiff By The Sea, California. The company operates a B2B platform that connects individuals to mental health providers, substance use treatment, and social services, mediated by a multilingual 24/7 Care Companion team and a curated network of more than 700,000 verified mental health providers nationwide. Its matching engine takes into account clinical need, insurance, language, cultural background, and modality preferences, and the company reports reducing wait times from months to days; it claims to have supported equitable access for more than 31 million people and to have returned over one million hours of capacity to client mental health staff.
The product portfolio is organized around five institutional buyer segments: K-12 school districts (the primary segment, with integration into Multi-Tiered System of Support / MTSS frameworks), higher education institutions, municipal governments, employers, and families (as downstream beneficiaries). Specialized offerings include a California-specific All-in-One EHR integration, an RHTP program, and a proprietary Mental Health Index produced by an in-house Data Science team. The company generates revenue through recurring B2B subscription partnerships with these institutions; services are provided at no cost to the end user. Go-to-market is sales-led, targeting enterprise and government buyers, with content marketing, white papers, an annual Mental Health Summit, and case-study publications supporting demand generation.
In 2025 Care Solace received a strategic growth investment from Lemnis (a philanthropic venture) and capital from SaaS Capital, and in December 2025 it signed a flagship statewide partnership with the Arkansas Department of Education. The company is founder-led (Chad Castruita, Founder & CEO) and has added executive roles in growth and marketing to support institutional scaling. It reports 101–250 employees and operates exclusively within the United States.
Care Solace firmographics
Firmographics- Name
- Care Solace
- Legal name
- Care Solace, Inc.
- Website
- https://caresolace.org
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Care Solace is a U.S.-based B2B mental health care coordination platform that connects students, families, employees, and residents to verified providers through a 24/7 multilingual Care Companion team and a 700,000+ provider network, sold as recurring partnerships to school districts, universities, municipalities, and employers.
- Ownership category
- akta.pro rank
Care Solace industry classification
Industry- Product category
- Mental Health Care Coordination Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Social Assistance (624), Individual and Family Services (6241)
- SIC
- Services-Health Services (8000), Services-Social Services (8300), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)
Keywords
Where Care Solace is headquartered
LocationHeadquarters
- HQ city
- Cardiff By The Sea
- HQ country
- United States
- HQ region
- North America
Markets served
Care Solace business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- B2B Partnership Services: Care Solace generates revenue through partnerships with K-12 school districts, higher education institutions, municipalities, and employers who pay for mental health care coordination services for their communities. Services are provided at no cost to individuals seeking help.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Care Solace product offering
Product offeringCore offering
Care Solace is a mental health care coordination platform that quickly connects individuals to verified mental health providers, substance use treatment, and social services matched to their needs. A multilingual 24/7/365 Care Companion team handles insurance coordination, provider vetting, and appointment scheduling. Services are delivered through B2B partnerships with K-12 school districts, higher education institutions, municipalities, employers, and state education departments, and are provided at no cost to end users.
Product overview
Care Solace is a mental health care coordination platform that connects individuals to mental health providers, substance use treatment, and social services. The platform operates through dedicated Care Companions (multilingual support staff) available 24/7 to help navigate insurance, find vetted providers, and secure appointments. The service portfolio includes specialized offerings for K-12 Education, Higher Education, Municipalities, Employers, and Families, plus a California-specific All-in-One EHR integration and an RHTP program. The company leverages a network of over 700,000 verified providers nationwide.
Differentiator
Problem solved
Functional benefit
Products and services
- K-12 Education Service Mental health care coordination service for K-12 school districts. A 24/7 team connects students, staff, and families to mental health care providers, functioning as an extension of the school's mental health team and integrating with MTSS frameworks.
- Higher Education Service Mental health care coordination service for colleges and universities, helping students find appropriate care with a click of a button through campus partnerships and extending counseling center capacity through after-hours provider matching.
- Municipalities Service Community-wide mental health solution enabling municipalities to provide every resident in need with access to mental health resources and provider matching, regardless of age or school affiliation.
- Employers Service Mental health care coordination service for workplaces, increasing access to timely and effective care for employees in need as part of an employee benefits package.
- CA All-in-One EHR California-specific electronic health record integration service for educational institutions, enabling streamlined mental health record management.
- Families Service Direct service for families to access mental health resources and provider matching when their community is partnered with Care Solace.
- RHTP Mental health resources and support program (full name not specified in source materials).
Quantifiable outcome
- Reduces wait times from months to days for mental health appointments
- +3 more outcomes
Companies that use Care Solace
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles5 records
Care Solace technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Care Solace partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship, core and minor.
- Arkansas Department of EducationflagshipStatewide partnership to provide mental health care coordination services at no cost to students, staff, and families across Arkansas. Leverages a network of over 700,000 licensed providers and is supported by a team of multilingual Care Companions available 24/7.
- Village of Orland ParkcoreMunicipal partnership providing free 24/7 access to mental health resources and provider matching for all village residents regardless of age or school affiliation. Includes dedicated Care Companions for insurance coordination and appointment securing.
- Jonesboro Public SchoolscorePartnership with Jonesboro Public Schools to help students, families, and staff find mental health providers easily and quickly. JPS is one of many Arkansas schools utilizing this service.
- Wayne-Westland Community SchoolscoreSuicide prevention protocol partnership. Care Solace referral system helps families connect with care providers and is excellent for low to medium-risk cases, reducing stigma and barriers to care.
- Oceanside Unified School DistrictcorePartnership providing 24/7 care coordination that connects students and families to external mental health providers without the barriers of insurance navigation or waitlists. Care Solace provides an additional doorway into care.
- Cicero Public Schools (D99)coreIntegration of Care Solace into Cicero's MTSS framework. Care Solace is embedded as part of the district's intervention process for connecting families with external mental health providers at Tier 2 and Tier 3 levels.
- Haddonfield Memorial High SchoolminorMentorship program partnership including case study on how mentorship is improving mental health of AAPI students.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Care Solace competitors and assessment
Company assessmentDirect peers
- Hazel Health: Provides K-12 school-based mental and physical health services, including teletherapy and care coordination, directly competing with Care Solace for school district contracts and overlapping on provider matching and integrated care navigation.
- Charlie Health: Virtual mental health provider specializing in intensive outpatient programs for adolescents and young adults; overlaps with Care Solace's youth and family-serving segments and competes for institutional referrals.
- Uwill: Mental health and crisis support provider serving colleges and universities with teletherapy and care coordination; competes with Care Solace's higher education partnerships on similar buyer personas.
- Mantra Health: Higher education-focused mental health platform providing teletherapy, psychiatry, and care navigation to college counseling centers, directly comparable to Care Solace's Higher Education Service.
- Daybreak Health: Youth and adolescent teletherapy provider serving schools and families; competes for the same K-12 mental health dollars as Care Solace, with an overlapping referral-and-matching layer plus direct clinical delivery.
- Cartwheel Health: K-12 mental health coordination platform connecting schools to vetted external therapists; competes head-to-head with Care Solace in the same district buyer profile and similar coordination-focused value proposition.
Broad incumbents
- Lyra Health: Large employer-focused mental health benefits platform offering therapy, coaching, and care navigation; overlaps with Care Solace's Employers service but operates at much broader scale with a different primary buyer.
- Teladoc Health: Large incumbent telehealth platform with mental health capabilities through BetterHelp and integrated virtual care; competes at the broad category level for institutional mental health budgets.
- SonderMind: Mental health provider network and care navigation platform serving individuals, employers, and health plans; comparable to Care Solace in coordinating access to vetted therapists but at broader market scope.
- Spring Health: Enterprise mental health benefits provider combining provider matching, therapy, and coaching; competes with Care Solace in the employer segment and offers similar care navigation capabilities at larger scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Care Solace social profiles
Digital presenceCare Solace financial estimates
Financial estimateRevenue estimate
Valuation estimate
Care Solace leadership team
Management profileNumber of profiles
Profiles5 records
Care Solace funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Care Solace M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Care Solace
What does Care Solace do?
Care Solace is a mental health care coordination platform that quickly connects individuals to verified mental health providers, substance use treatment, and social services matched to their needs. A multilingual 24/7/365 Care Companion team handles insurance coordination, provider vetting, and appointment scheduling. Services are delivered through B2B partnerships with K-12 school districts, higher education institutions, municipalities, employers, and state education departments, and are provided at no cost to end users.
Is Care Solace a public or private company?
Care Solace is a private company. It is classified as venture growth investor backed and is currently operating.
When was Care Solace founded?
Care Solace was founded in 2015. It employs 101 to 250 people.
Where is Care Solace based?
Care Solace is headquartered in Cardiff By The Sea, United States, in the North America region.
How does Care Solace make money?
One revenue line is on record: B2B Partnership Services.
Who are Care Solace's main competitors?
Direct peers on record are Hazel Health, Charlie Health, Uwill, Mantra Health, Daybreak Health and Cartwheel Health. Broad incumbents are Lyra Health, Teladoc Health, SonderMind and Spring Health.
Does Care Solace have an API?
No public API is recorded for Care Solace.
What industry is Care Solace in?
Care Solace's product category is Mental Health Care Coordination Services. Its primary akta.pro industry code is HLALAEAC, Integrated Behavioral Health (Collaborative Care) Platforms. Its NAICS code is 621420 and its SIC code is 8000.