TicketOS
TicketOS is a cloud-based SaaS platform that centralizes corporate management of sports and entertainment tickets, integrating with Ticketmaster, AXS, Tickets.com, SeatGeek, and Paciolan to serve enterprise corporations managing client entertainment, luxury suites, and sponsorship assets.
- Company typePrivate
- Founded2006
- HeadquartersMontclair, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What TicketOS does
TicketOS, operated by Next Sports & Entertainment, LLC and headquartered in Montclair, New Jersey, is a cloud-based SaaS platform that centralizes corporate management of sports and entertainment tickets across fragmented ticketing infrastructure. The platform integrates with all major enterprise ticketing systems (Ticketmaster, AXS, Tickets.com/MLB, SeatGeek, Paciolan) and enterprise software (Concur, Salesforce, Microsoft PowerBI, Ariba), providing a single pane of visibility for ticket inventory, request/approval workflows, touchless e-ticket fulfillment, and compliance and ROI reporting. Adjacent service offerings include VIP ticket sourcing, suite catering management, retail gift cards, ticket resale and donation, and major events hospitality. Security posture is anchored by SOC 2 Type II and ISO 27001 certifications.
The company was originally founded in 2006, acquired by current CEO Ari Strulson in 2020, and relaunched in 2021 under CTO Dominic Laico with a rebuilt platform. Subsequent scale-up included a 150% increase in client base and a doubling of headcount in 2022, recognition on the 2025 Deloitte Technology Fast 500, and flagship venue partnerships with the Washington Nationals (March 2025) and Crypto.com Arena/AXS (September 2025). Revenue is generated through enterprise subscription contracts (per-named-user licensing), professional services under separate statements of work, and transaction-based VIP ticket sourcing and resale services; pricing is quote-based and not publicly disclosed.
Go-to-market is exclusively direct enterprise sales supported by an expert client services team, supplemented by venue-led distribution partnerships that drive inbound demand from corporate suite owners and premium-seat members. Customer concentration sits with large enterprise buyers across industries, with partnership channels acting as both demand-generation and trust signals. The operating footprint is North America, and the company remains privately held with no disclosed institutional funding.
TicketOS firmographics
Firmographics- Name
- TicketOS
- Legal name
- Next Sports & Entertainment, LLC
- Website
- https://ticketos.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TicketOS is a cloud-based SaaS platform that centralizes corporate management of sports and entertainment tickets, integrating with Ticketmaster, AXS, Tickets.com, SeatGeek, and Paciolan to serve enterprise corporations managing client entertainment, luxury suites, and sponsorship assets.
- Ownership category
- akta.pro rank
TicketOS industry classification
Industry- Product category
- Corporate Ticket Management Software
- NAICS
- All Other Travel Arrangement and Reservation Services (561599)
- akta.pro primary industry
- Corporate Ticketing, Invitations & RSVP Management (HSACADAM)
- akta.pro secondary industries
- Ticketing Platforms (Paid Events, Seat Maps, Access Control) (THAHAFAC), Group Sales & Corporate Ticketing (HSACALAM), Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL)
Keywords
Where TicketOS is headquartered
LocationHeadquarters
- HQ city
- Montclair
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
TicketOS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Services (SaaS): TicketOS operates as a cloud-based SaaS platform providing subscription-based access to its ticket management software. Clients pay fees for access to the Platform and related services as described in their Order or Statement of Work (SOW). Named user accounts are licensed per individual user. Professional Services and Support Services are provided in addition to the core Subscription Services.
- Professional Services: Implementation, development, maintenance, training, and procurement of non-corporate-owned inventory tickets or resale of non-utilized corporate-owned ticket inventory are provided as professional services under separate SOWs.
- VIP Ticket Sourcing & Resale Services: The VIP Ticket Team sources premium tickets for clients; the team also resells unused tickets on behalf of clients, returning maximum value. Both services generate revenue as part of the broader service offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise subscription model — pricing varies by organization size, ticket volume, and feature configuration. Quote-based. |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels7 records
TicketOS product offering
Product offeringCore offering
TicketOS is a cloud-based SaaS platform that enables enterprises to centrally manage sports and entertainment ticket inventory, including client entertainment tickets, luxury suites, and hospitality passes. It consolidates ticket workflows across multiple box office systems (Ticketmaster, AXS, Tickets.com, SeatGeek, Paciolan) with automated request, approval, fulfillment, and reporting capabilities. The company also offers complementary services such as VIP ticket sourcing, suite catering management, ticket resale/donation, and major events hospitality.
Product overview
TicketOS is a unified corporate ticket management SaaS platform consisting of a core cloud-based system and six integrated feature modules (Centralized Workflow Management, Single Pane of Visibility, Touchless Fulfillment, Expansive Reporting, Third-Party Integrations, and Highly Configurable). The platform is complemented by six service offerings: Expert Client Services Team, Major Events Hospitality, Suite Catering Management, Retail Gift Cards, Ticket Resale & Donation, and VIP Ticket Sourcing. Together, the platform and services provide end-to-end corporate ticketing solutions for managing sports and entertainment tickets, luxury suites, and hospitality passes across enterprise organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- TicketOS Platform Cloud-based enterprise SaaS platform that centralizes the management of sports and entertainment ticket inventory across multiple box office systems (Ticketmaster, AXS, Tickets.com, SeatGeek, Paciolan), with automated request, approval, touchless fulfillment, role-based access control, and PowerBI-powered reporting; designed for large enterprises that hold client entertainment tickets, luxury suites, and hospitality passes.
- Expert Client Services Team White-glove managed service that acts as an extension of enterprise client teams to support ticket program management, onboarding, and ongoing operations.
- Major Events Hospitality Service offering that supports clients with hospitality planning and execution around major sporting and entertainment events, including Super Bowl and other marquee fixtures.
- Suite Catering Management Service offering that manages catering logistics for luxury suite and hospitality experiences at venues.
- VIP Ticket Sourcing Service for sourcing VIP and premium tickets that are not available through standard box office channels, including tickets to events that are otherwise sold out.
- Ticket Resale & Donation Service that handles the resale or donation of unused or unwanted tickets on behalf of enterprise clients to maximize asset recovery or charitable value.
Quantifiable outcome
- Client base grew by 150% in 2022
- +2 more outcomes
Companies that use TicketOS
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles1 record
TicketOS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature10 records
TicketOS partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered flagship and core.
- Crypto.com ArenaflagshipCrypto.com Arena and AXS partnered with TicketOS to provide premium subscribers — including suite owners and Premier Seat Members — with a streamlined corporate ticket management platform. The integration combines venue expertise, ticketing technology, and workflow management into a unified system that eliminates the need for multiple systems for ticket requests, approvals, transfers, and fulfillment. The partnership aims to set a new premium ticket management standard across Crypto.com Arena, other AXS-powered venues, and the broader sports and entertainment landscape.
- AXScoreAXS is the ticketing platform powering Crypto.com Arena and other venues. The partnership integrates AXS's ticketing infrastructure with TicketOS's corporate management layer, enabling unified ticket management for premium clients across AXS-powered venues.
- AEG Global PartnershipscoreAEG Global Partnerships brokered the partnership between TicketOS, Crypto.com Arena, and AXS. As the global partnerships division of AEG (owner of Crypto.com Arena), AEG Global Partnerships facilitates and negotiates commercial partnerships for the venue.
- Washington NationalsflagshipTicketOS was named the Official Corporate Ticket Management Partner of the Washington Nationals. The collaboration provides Nationals' Premium Partners with an enhanced, seamless ticket management experience, integrating with the Nationals' existing ticketing systems to streamline the entire corporate ticketing workflow.
- Microsoft PowerBIcoreTicketOS integrates with Microsoft PowerBI to provide its reporting functionality. All reporting in TicketOS is powered by Microsoft PowerBI, enabling advanced analytics, custom reporting, and data visualization for finance, compliance, and management users.
- SalesforcecoreTicketOS integrates with Salesforce, enabling sales and marketing teams to connect ticket data with customer relationship management records for improved decision-making and strategic ticket allocation based on customer relationships.
- Concur (SAP)coreTicketOS integrates with Concur (SAP's travel and expense management platform), enabling seamless expense reporting and financial reconciliation for corporate entertainment tickets managed through the platform.
- TicketmastercoreTicketOS integrates with Ticketmaster, allowing clients to manage Ticketmaster tickets within the TicketOS platform without separately logging into Ticketmaster accounts. Ticketmaster is one of the primary ticketing platforms whose inventory is consolidated into TicketOS's single pane of visibility.
- AXS (ticketing platform)coreTicketOS integrates with AXS, allowing clients to manage AXS tickets within the TicketOS platform. AXS is both a technology integration partner and a co-marketing partner in the Crypto.com Arena deal.
- Tickets.com (MLB)coreTicketOS integrates with Tickets.com (used by Major League Baseball teams), enabling MLB teams to consolidate their ticket management within the TicketOS platform.
- SeatGeekcoreTicketOS integrates with SeatGeek, allowing clients to manage SeatGeek tickets within the TicketOS platform as part of the single pane of visibility across all ticketing systems.
- PaciolancoreTicketOS integrates with Paciolan, enabling clients to consolidate Paciolan-managed ticket inventory into the TicketOS platform alongside other ticketing systems.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
TicketOS competitors and assessment
Company assessmentBroad incumbents
- Bizzabo: Bizzabo is an enterprise event experience platform with registration, ticketing, and engagement features. It serves a broader event-management audience but intersects with TicketOS in corporate ticketing and event registration workflows.
- Eventbrite: Eventbrite is a major self-service event ticketing and registration platform with broad consumer and prosumer reach. While its primary market is consumer/Prosumer event ticketing rather than corporate ticket management, it is an adjacent player in ticketing technology.
- On Location Experiences: On Location Experiences (Endeavor-owned) is a premium hospitality and event experience provider offering official ticket packages and VIP experiences for major sports and entertainment events. It overlaps with TicketOS's VIP ticket sourcing and major-events hospitality services but operates as a broader incumbent.
- Cvent: Cvent is a large enterprise event management SaaS platform covering registration, attendee management, and event technology. While broader than TicketOS, Cvent overlaps in ticketing, registration, and attendee management functionality for corporate events.
Direct peers
- QuintEvents: QuintEvents is a corporate hospitality and official ticket hospitality provider for major sporting events worldwide. It competes with TicketOS's VIP ticket sourcing, major-events hospitality, and ticket resale service lines for the same enterprise entertainment budget.
- SuiteOp: SuiteOp provides software for managing luxury suites and premium seating operations, including catering, ticketing, and guest management. It directly overlaps with TicketOS's suite catering, hospitality, and premium-ticket workflows for enterprise suite owners.
- TicketManager: TicketManager is a direct competitor offering corporate ticket management SaaS for client entertainment, employee rewards, and sports hospitality. It targets the same enterprise buyer with similar suite, premium-seat, and compliance use cases as TicketOS.
Emerging players
- Pavilion: Pavilion is a corporate entertainment and client experience platform that connects businesses to sports, entertainment, and lifestyle experiences. It addresses overlapping use cases around client entertainment, employee rewards, and corporate hospitality spending.
- HelloGale (formerly Surkus): HelloGale is an emerging platform in the corporate entertainment and engagement space, offering curated experiences and ticketing for businesses. It competes for the same discretionary client entertainment and employee engagement budgets TicketOS targets.
Others
- AEG Presents / AEG Global Partnerships: AEG is a global live entertainment and venue operator that brokered TicketOS's Crypto.com Arena partnership. While not a software peer, AEG is an ecosystem participant and venue-level distribution channel that shapes TicketOS's go-to-market in the premium-seating market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
TicketOS social profiles
Digital presenceTicketOS compliance and trust
Trust signalCompliance2 records
TicketOS financial estimates
Financial estimateRevenue estimate
Valuation estimate
TicketOS leadership team
Management profileNumber of profiles
Profiles3 records
TicketOS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TicketOS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TicketOS
What does TicketOS do?
TicketOS is a cloud-based SaaS platform that enables enterprises to centrally manage sports and entertainment ticket inventory, including client entertainment tickets, luxury suites, and hospitality passes. It consolidates ticket workflows across multiple box office systems (Ticketmaster, AXS, Tickets.com, SeatGeek, Paciolan) with automated request, approval, fulfillment, and reporting capabilities. The company also offers complementary services such as VIP ticket sourcing, suite catering management, ticket resale/donation, and major events hospitality.
Is TicketOS a public or private company?
TicketOS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TicketOS founded?
TicketOS was founded in 2006. It employs 11 to 50 people.
Where is TicketOS based?
TicketOS is headquartered in Montclair, United States, in the North America region.
How does TicketOS make money?
Three revenue lines are on record. Subscription Services (SaaS) is the primary driver. The others are professional Services and VIP Ticket Sourcing & Resale Services.
Who are TicketOS's main competitors?
Broad incumbents on record are Bizzabo, Eventbrite, On Location Experiences and Cvent. Direct peers are QuintEvents, SuiteOp and TicketManager. Emerging players are Pavilion and HelloGale (formerly Surkus). AEG Presents / AEG Global Partnerships is listed as an others.
Does TicketOS have an API?
No public API is recorded for TicketOS.
What industry is TicketOS in?
TicketOS's product category is Corporate Ticket Management Software. Its primary akta.pro industry code is HSACADAM, Corporate Ticketing, Invitations & RSVP Management, with a secondary code of THAHAFAC, Ticketing Platforms (Paid Events, Seat Maps, Access Control). Its NAICS code is 561599.