SuiteOp
- Company typePrivate
- Founded2023
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
SuiteOp firmographics
Firmographics- Name
- SuiteOp
- Legal name
- SuiteOp Inc.
- Website
- https://suiteop.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
SuiteOp industry classification
Industry- Product category
- Hospitality Operations Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)
- akta.pro secondary industry
- Digital Check-in/Check-out & Keyless Entry (THALACAG)
Keywords
Where SuiteOp is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SuiteOp business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription (Per Unit): SuiteOp charges $8-$15 per unit per month for its platform subscription. Plans start at $3,000/year minimum (approximately $250/month). Operators typically see 3x-5x returns on their subscription cost through upsell revenue generation.
- Hardware Monitoring Subscription: SuiteMonitor uses NetAtmo sensors at $3/month per device for noise, humidity, temperature, CO2, and air quality monitoring - significantly cheaper than competitors Minut ($15/month) and NoiseAware ($20/month).
- Ancillary Revenue Generation: The platform generates $75+ in additional revenue per guest through built-in upsells, late checkouts, and damage waivers. This is revenue for customers, not directly for SuiteOp but drives customer value and retention.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Core Platform Subscription |
| Subscription | Monthly | SuiteMonitor Hardware + Service |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels10 records
SuiteOp product offering
Product offeringCore offering
SuiteOp is an all-in-one hospitality operations platform for hotels, vacation rentals, and short-term rental operators that consolidates guest experience, IoT device management, cleaning and maintenance automation, AI-powered guest verification, and smart access into a single dashboard. The platform replaces 5+ disconnected point solutions with integrated modules covering branded guest portals, smart locks, noise/environmental monitoring, and workflow automation, and serves operators managing 10+ units across more than 20,000 units globally.
Product overview
SuiteOp is an all-in-one hospitality operations platform for hotels and short-term rentals, combining guest experience, IoT device management, and property operations into a single unified dashboard. The platform comprises six core integrated modules: SuitePortal (guest portal and digital guidebook with upsells), SuiteVerify (AI-powered guest verification and screening), SuiteConnect (IoT device management for smart locks and thermostats), SuiteMonitor (noise and environmental monitoring), SuiteKeeper (cleaning and maintenance workflow automation), and SuiteAnalytics (operations and performance analytics). An additional free tool, Property Score, provides AI-powered analysis of Airbnb listing operations. The platform serves 20,000+ units with 150+ integrations and is designed to replace 5+ disconnected tools with one consolidated solution.
Differentiator
Problem solved
Functional benefit
Products and services
- SuitePortal Guest portal and digital guidebook platform for short-term rentals and hotels. Combines contactless self-check-in with step-by-step instructions, smart lock integration, digital guidebooks, revenue-generating upsells, and branded guest portals with custom colors, logos, and vanity URLs. Designed for vacation rental operators and hoteliers managing 10+ units.
- SuiteVerify AI-powered guest verification software for short-term rentals and hotels. Automates identity verification with biometric ID matching in under 30 seconds, digital rental agreements, automated security deposit collection with 7-day hold/refresh cycles, and chargeback defense. Targets hospitality operators needing fraud protection and compliance.
- SuiteConnect IoT device management platform connecting 50+ smart device brands (smart locks, thermostats, noise sensors, energy monitors) into one multi-property dashboard. Provides auto-generated guest access codes, occupancy-based thermostat rules, and 24/7 device health monitoring for vacation rental and hotel operators.
- SuiteMonitor Noise and environmental monitoring solution for short-term rentals and hotels. Tracks decibel levels, occupancy, humidity, temperature, and air quality with instant alerts and one-click PDF reports for insurance claims. Privacy-first: tracks volume levels only, never records audio. Uses NetAtmo sensors at $3/month per device.
- SuiteKeeper Workflow automation platform for hospitality operators. Automates cleaning schedules, turnover coordination, and maintenance workflows by creating tasks directly from the reservation calendar. When a guest checks out, cleaning assignments auto-dispatch with checklists, photo verification, and time windows. Designed for property management teams running multiple units.
- SuiteOp Mobile App Mobile application for iOS and Android that allows hospitality operators to manage guest operations on the go. Includes task stats, task collaborators, property view, mobile search, lock device with workflows, and on-the-go workflow management capabilities for short-term rental and hotel teams.
- Property Score Free AI-powered analysis tool for short-term rental operators. Analyzes an Airbnb listing URL and provides a property operations score in under 60 seconds across 8 categories (guest portal, revenue, verification, device management, cleanliness, noise, automation) to identify operational improvement opportunities.
Quantifiable outcome
- $75+ additional revenue per guest through upsells, late checkouts, and damage waivers
- +6 more outcomes
Companies that use SuiteOp
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
SuiteOp technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration56 records
AI capability8 records
Feature8 records
SuiteOp partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core.
- TrackcoreEnterprise-class vacation rental PMS unifying reservations, trust accounting, distribution, payments, and housekeeping into one platform. SuiteOp integration adds guest verification, smart device automation, and digital guidebooks to every reservation.
- ReslycoreAll-in-one PMS purpose-built for Australian and New Zealand operators. SuiteOp integration adds guest verification, smart device automation, and digital guidebooks to every reservation.
- GuestycoreBranded guest portal, upsells, and operational automation for property managers on Guesty. Full integration with Guesty API for reservation sync and GuestyPay payment option.
- HostawaycoreBranded guest portal, upsells, and operational automation for vacation rental managers on Hostaway. Upsells sync directly to Hostaway reservations.
- MewscoreBranded guest portal, upsells, and operational automation for Mews hotels and serviced apartments.
- CloudbedscoreBranded guest portal, upsells, and operational automation for boutique hotels, hostels, and aparthotels on Cloudbeds.
- HostfullycoreTransforms every Hostfully booking into automated operations, from guest screening to smart device control.
- StripecoreSimplifies credit card processing for short-term rentals. SuiteOp integrates with Stripe for automated security deposit holds, refresh cycles, and auto-release after checkout.
- NetatmocoreNetAtmo integration at $3/month per device for noise, humidity, temperature, CO2, and air quality monitoring. No expensive proprietary hardware required.
- ZapiercoreSuiteOp + Zapier integration lets operators automate guest workflows, sync data across platforms, and connect SuiteOp to hundreds of apps.
- SlackcoreIntegrates SuiteOp with Slack for cohesive, instantaneous, and effective team communication and task management notifications.
- YalecoreLinks SuiteOp with Yale for advanced, secure, and efficient property access management with smart lock integration.
- SchlagecorePairs SuiteOp with Schlage for precise, secure, and intuitive property access control with smart lock integration.
- Google NestcorePairs SuiteOp with Nest for greener, more efficient, and guest-centric thermostat management and automation.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
SuiteOp competitors and assessment
Company assessmentDirect peers
- Enso Connect: All-in-one guest experience platform for short-term rentals offering digital guidebooks, upsells, smart locks, and guest verification. Most directly comparable competitor and one of the explicit 'switchers' SuiteOp markets against.
- Duve: Guest experience and communication platform for vacation rentals and boutique hotels, with branded guest apps, upsells, check-in flows, and a host of PMS integrations. Competes head-to-head in the same SuiteOp feature wedge.
- Breezeway: Operations and property-care coordination platform for short-term rentals, focused on cleaning, maintenance, and inspection workflows — directly overlapping SuiteOp's SuiteKeeper module and listed as a switcher source.
- Operto: Smart-device and guest-experience automation platform for vacation rentals and boutique hotels, with smart lock, thermostat, and noise control integrations — directly overlapping SuiteOp's SuiteConnect/SuiteMonitor modules.
- ChargeAutomation: Upsell, payment, and guest verification platform for STRs; one of SuiteOp's named switcher sources and a direct competitor in the upsell/deposit/verification wedge.
- TouchStay: Digital guidebook and guest welcome platform for vacation rentals; directly competes with SuiteOp's SuitePortal guidebook feature and is one of the named switcher sources.
- Minut: Noise and occupancy monitoring hardware-plus-software provider for short-term rentals; directly competes with SuiteOp's SuiteMonitor at a higher price point ($15 vs $3/month per device).
- NoiseAware: Noise monitoring solution for STRs and multifamily; directly competes with SuiteMonitor at $20/month per device and is named as a SuiteOp switcher source.
Emerging players
- Hospitable: Short-term rental automation and messaging platform with PMS-adjacent features, increasingly overlapping with SuiteOp's guest communication and workflow automation modules.
Broad incumbents
- Guesty: Enterprise property management platform for STRs and hospitality operators; not a head-to-head product, but as SuiteOp's largest PMS partner it is also a potential incumbent competitor building native guest-experience features.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
SuiteOp social profiles
Digital presenceSuiteOp financial estimates
Financial estimateRevenue estimate
Valuation estimate
SuiteOp leadership team
Management profileNumber of profiles
Profiles2 records
SuiteOp funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SuiteOp M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SuiteOp
What does SuiteOp do?
SuiteOp is an all-in-one hospitality operations platform for hotels, vacation rentals, and short-term rental operators that consolidates guest experience, IoT device management, cleaning and maintenance automation, AI-powered guest verification, and smart access into a single dashboard. The platform replaces 5+ disconnected point solutions with integrated modules covering branded guest portals, smart locks, noise/environmental monitoring, and workflow automation, and serves operators managing 10+ units across more than 20,000 units globally.
Is SuiteOp a public or private company?
SuiteOp is a private company. It is classified as venture growth investor backed and is currently operating.
When was SuiteOp founded?
SuiteOp was founded in 2023. It employs 11 to 50 people.
Where is SuiteOp based?
SuiteOp is headquartered in New York, United States, in the North America region.
How does SuiteOp make money?
Three revenue lines are on record. Platform Subscription (Per Unit) is the primary driver. The others are hardware Monitoring Subscription and ancillary Revenue Generation.
Who are SuiteOp's main competitors?
Direct peers on record are Enso Connect, Duve, Breezeway, Operto, ChargeAutomation, TouchStay, Minut and NoiseAware. Hospitable is listed as an emerging player. Guesty is listed as a broad incumbent.
Does SuiteOp have an API?
No public API is recorded for SuiteOp.
What industry is SuiteOp in?
SuiteOp's product category is Hospitality Operations Software. Its primary akta.pro industry code is THALACAF, Guest Experience & Engagement (CRM, Messaging, Loyalty), with a secondary code of THALACAG, Digital Check-in/Check-out & Keyless Entry. Its SIC code is 7372.