Zingaya
Zingaya (operating as Voximplant) provides a serverless WebRTC-based CPaaS platform and no-code Voximplant Kit, enabling enterprises and developers worldwide to embed click-to-call, voice/video, and AI voice agent communications into web and mobile applications across 190+ countries.
- Company typePrivate
- Founded2010
- HeadquartersPalo Alto, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Zingaya does
Voximplant (operating under the Zingaya corporate name) is a serverless Communications Platform as a Service (CPaaS) provider that delivers WebRTC-based real-time voice and video infrastructure to developers and enterprises. The core Voximplant Platform exposes SDKs for web, iOS, and Android that allow businesses to embed click-to-call, in-app voice/video, SIP trunking, and phone number management directly into their own applications, with call termination available in more than 190 countries. The product portfolio spans developer-facing APIs (Click-to-Call, In-App Voice & Video, Phone Number API, Predictive Dialer, WhatsApp Business Calling) and a no-code business offering called Voximplant Kit that pairs AI voice agents with CRM integrations to Salesforce, HubSpot, Zendesk, Kommo, and Bitrix24.
The underlying platform has evolved from a developer-focused SDK business into an AI voice orchestration layer, integrating with OpenAI Realtime, Google Gemini Live, ElevenLabs Agents, Cartesia, Ultravox, xAI Grok, Deepgram, Inworld, and Google Dialogflow, supplemented by proprietary capabilities including Turn Detection (2026), Smart IVR with NLP, and Answering Machine Detection. Serverless architecture and WebRTC are the core technical foundations; ISO 27001:2022 and HIPAA certifications support enterprise and healthcare workloads. Notable customers include Hyundai, KFC, Burger King, Leroy Merlin, 8x8, Glovo, Rappi, and NTT, alongside case-study evidence such as GuuG's reported 60% communications cost savings.
Revenue mechanics are usage-based and developer-led: Voximplant charges per-minute for Click-to-Call starting from $0 with quote-based custom pricing for enterprise, complemented by self-serve platform sign-up and a sales-assisted motion for larger deals. Distribution runs through both a self-serve developer funnel (manage.voximplant.com) and the Voximplant Kit business channel, with a corporate headquarters at 150 West 25th Street, New York City. The company has been notably capital-efficient, with only $1.15M of disclosed seed funding (October 2011) supporting operations over more than a decade.
Zingaya firmographics
Firmographics- Name
- Zingaya
- Legal name
- Voximplant
- Website
- https://zingaya.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Zingaya (operating as Voximplant) provides a serverless WebRTC-based CPaaS platform and no-code Voximplant Kit, enabling enterprises and developers worldwide to embed click-to-call, voice/video, and AI voice agent communications into web and mobile applications across 190+ countries.
- Ownership category
- akta.pro rank
Zingaya industry classification
Industry- Product category
- Cloud Communications Platform (CPaaS)
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- WebRTC & In-Browser Voice/Video (HDAIAHAH)
- akta.pro secondary industries
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Zingaya is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Zingaya business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Click-to-Call Usage: Per-minute usage-based pricing for click-to-call functionality. Pricing starts from $0 per minute. Customers can also get quotes for custom pricing based on volume requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Click-to-Call - Pay per minute |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Zingaya product offering
Product offeringCore offering
Zingaya, operating as Voximplant, provides online voice calling facilities that enable website operators to receive calls from any computer device directly from a webpage via a serverless Cloud Communications Platform (CPaaS). The platform offers a ready-to-use WebRTC-based Click-to-Call SDK for web and mobile, plus a no-code Voximplant Kit for AI-powered customer communication workflows, with native integrations to AI voice providers (OpenAI, Gemini, ElevenLabs, etc.) and global phone reach across 190+ countries.
Product overview
Zingaya (operating as Voximplant) offers a comprehensive Voice AI Orchestration and Cloud Communications Platform. The portfolio consists of two main pillars: the Voximplant Platform (serverless CPaaS for developers) and Voximplant Kit (AI-powered customer communication software for business teams). The platform supports multiple AI agent integrations including OpenAI Realtime, Ultravox, Cartesia Agents, Gemini Live, ElevenLabs Agents, Deepgram Voice Agent, Grok Voice Agent, and Inworld Realtime. Key communication features include Click-to-Call, Smart IVR with NLP, Answering Machine Detection, Turn Detection, In-App Voice & Video Calls, Phone Number API, SIP Trunking, Predictive Dialer, and WhatsApp Business Calling. The Voximplant Kit offers CRM integrations with HubSpot, Salesforce, Zendesk, Kommo, and Bitrix24.
Differentiator
Problem solved
Functional benefit
Brands
- Voximplant Kit: AI-First Customer Communication Software for business users
- Voximplant Platform
Products and services
- Click-to-Call A ready-to-use SDK that enables end customers to call businesses with a single tap from a button on a webpage or mobile app, using WebRTC for high-quality voice. Designed for enterprise customer support and sales teams that need global reach to 190+ countries and encrypted, fault-tolerant communication.
- Voximplant Platform A serverless cloud communications platform (CPaaS) for developers that provides APIs, SDKs, and tools to build real-time voice and video applications, including integrations with AI voice providers and SIP trunking.
- Voximplant Kit AI-first customer communication software for business users without coding requirements, providing no-code/low-code tools to build customer communication workflows with CRM integrations.
Quantifiable outcome
- 20% faster service due to click-to-call ads and client data transmission
- +2 more outcomes
Companies that use Zingaya
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
Zingaya technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature5 records
Zingaya partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and flagship.
- KommocoreCRM integration within Voximplant Kit for customer relationship management and workflow automation
- ZendeskcoreCRM integration within Voximplant Kit for customer support and service management
- Bitrix24coreCRM integration within Voximplant Kit for business management and customer communications
- HubSpotcoreCRM integration within Voximplant Kit for inbound marketing and sales automation
- SalesforcecoreCRM integration within Voximplant Kit for enterprise customer relationship management
- OpenAIflagshipOpenAI Realtime integration for AI-powered voice agents using GPT models
- Google (Gemini)flagshipGemini Live integration for AI-powered voice agent capabilities
- ElevenLabsflagshipElevenLabs Agents integration for voice AI with realistic speech synthesis
- CartesiacoreCartesia Agents integration for real-time AI voice interactions
- UltravoxcoreUltravox integration for AI voice agent platform
- Google Cloud (Dialogflow)flagshipDialogflow Connector for building conversational interfaces and virtual agents
- xAI (Grok)coreGrok Voice Agent integration for AI-powered voice interactions using Grok models
- DeepgramcoreDeepgram Voice Agent integration for speech-to-text and voice AI capabilities
- InworldcoreInworld Realtime integration for AI-powered immersive voice experiences
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Zingaya competitors and assessment
Company assessmentDirect peers
- Telnyx: Operator+developer hybrid offering programmable voice, messaging and networking with private global infrastructure. Directly comparable to Voximplant's voice/SIP stack with a similar developer-first posture.
- Plivo: Cloud communications platform offering voice, SMS and SIP trunking APIs aimed at developers and enterprises. Comparable in size and product scope to Voximplant's CPaaS offering.
- Sinch: Global CPaaS with voice, messaging and conversational AI offerings and deep telecom carrier relationships. Closely comparable to Voximplant in serving enterprise communications with international reach.
- Bandwidth: Communications platform combining CPaaS APIs with owned carrier infrastructure for voice and messaging. Competes with Voximplant on programmable voice and global phone-number provisioning.
- Vonage (Ericsson): CPaaS and UCaaS provider with API-based voice, messaging and video products plus AI agent capabilities via the Vonage AI Studio. Directly overlaps Voximplant's programmable voice and conversational AI stack.
- Twilio: Largest CPaaS provider offering programmable voice, video, SMS and now conversational AI/Agent products. Competes head-to-head with Voximplant's voice API, SDKs and AI agent integrations, but at materially larger scale.
Emerging players
- Vapi: Voice-AI agent platform that orchestrates LLMs, speech models and telephony. Competes with Voximplant's voice-agent stack from a pure-play AI angle, often integrated with Voximplant or comparable CPaaS layers.
- Retell AI: Voice-AI agent builder focused on low-latency conversational telephony. Overlaps Voximplant's AI-voice-agent and Turn Detection use cases for enterprise customer support and sales.
Broad incumbents
- Talkdesk: Cloud contact center (CCaaS) provider increasingly adding AI agent capabilities. Competes with Voximplant's contact-center voice and AI integrations as a larger incumbent with deeper enterprise sales coverage.
- 8x8: Established UCaaS/CCaaS vendor with CPaaS APIs and global voice infrastructure (and a listed Voximplant customer). A broader incumbent competing with Voximplant on enterprise voice and contact center workloads.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zingaya social profiles
Digital presenceZingaya compliance and trust
Trust signalCompliance2 records
Zingaya financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zingaya leadership team
Management profileNumber of profiles
Profiles3 records
Zingaya funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zingaya M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zingaya
What does Zingaya do?
Zingaya, operating as Voximplant, provides online voice calling facilities that enable website operators to receive calls from any computer device directly from a webpage via a serverless Cloud Communications Platform (CPaaS). The platform offers a ready-to-use WebRTC-based Click-to-Call SDK for web and mobile, plus a no-code Voximplant Kit for AI-powered customer communication workflows, with native integrations to AI voice providers (OpenAI, Gemini, ElevenLabs, etc.) and global phone reach across 190+ countries.
Is Zingaya a public or private company?
Zingaya is a private company. It is classified as venture growth investor backed and is currently operating.
When was Zingaya founded?
Zingaya was founded in 2010. It employs 11 to 50 people.
Where is Zingaya based?
Zingaya is headquartered in Palo Alto, United States, in the North America region.
How does Zingaya make money?
One revenue line is on record: click-to-Call Usage.
Who are Zingaya's main competitors?
Direct peers on record are Telnyx, Plivo, Sinch, Bandwidth, Vonage (Ericsson) and Twilio. Emerging players are Vapi and Retell AI. Broad incumbents are Talkdesk and 8x8.
Does Zingaya have an API?
Yes. The Voximplant platform offers a Communications Platform API that enables developers to build real-time voice and video communication applications. The API provides serverless cloud communications infrastructure with SDKs for Web, iOS, and Android platforms. Developer documentation is at voximplant.com/docs/getting-started.
What industry is Zingaya in?
Zingaya's product category is Cloud Communications Platform (CPaaS). Its primary akta.pro industry code is HDAIAHAH, WebRTC & In-Browser Voice/Video, with a secondary code of HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration). Its NAICS code is 5171 and its SIC code is 4813.