Mango Voice

What Mango Voice does

Mango Voice is a cloud-based hosted VoIP phone system and unified communications provider founded in 2013 and headquartered in St. George, Utah. The company delivers an enterprise-grade telephony platform with a geo-redundant architecture (dynamic router negotiation across multiple servers), a drag-and-drop visual call flow builder (Switchboard), and 100+ features including call queues with multiple ring strategies, conference rooms, auto attendants, secure eFax, SMS text messaging, call recording, and voicemail-to-email. The platform is offered through a web-based administrative portal and native iOS/Android mobile apps that mirror office extensions.

The company monetizes primarily through recurring monthly subscriptions bundled with optional hardware sales (Yealink and Fanvil IP phones shipped pre-programmed), with pricing quote-based and not publicly disclosed; phone number acquisition starts at $4.99/month. Mango Voice sells predominantly to U.S.-based small and mid-sized businesses via direct sales (phone/email) and a partner referral program, with a heavy vertical go-to-market emphasizing dental (primary), hospitality, optometry, orthodontics, veterinary, and insurance. Differentiated industry solutions integrate with practice management systems (Curve Dental, First Insight for eye care, Jazzware PMS, Pipedrive CRM, dental PES systems), providing screen-pop, click-to-call, automated appointment reminders, and, for hotels, room status synchronization via on-premise phone inputs. AI-assisted features (call summaries, transcription, sentiment analysis) were added via Mango AI, leveraging IBM Watson transcription services.

Name

Mango Voice

Legal name

Mango Voice, LLC

Website

https://mangovoice.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Mango Voice is a U.S.-based cloud-hosted VoIP phone system provider founded in 2013, serving small and mid-sized businesses with vertical-specific solutions for dental, hospitality, optometry, veterinary, and insurance practices through subscriptions and pre-programmed hardware.

Ownership category

akta.pro rank

Product category

Hosted VoIP / Cloud Telephony

NAICS

Telephone Apparatus Manufacturing (334210), Telephone Call Centers (56142)

SIC

Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)

akta.pro primary industry

Voice Calling (VoIP) Apps (BPAMACAC)

akta.pro secondary industry

Voice Assistants & Voice UI (VUI) (HDAAAFAD)

Keywords

• Cloud phone system
• Hosted VoIP service
• Unified communications platform
• Business telephone solutions
• Cloud telephony software

Headquarters

HQ city

Saint George

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Supply Chain, Operations

Revenue model

1. VoIP Phone Service Subscription: Monthly subscription service for cloud-based phone system with features including unlimited lines, free long distance, and over 100 enterprise features
2. Hardware Sales: Sale of IP phones including Yealink and Fanvil devices that are pre-programmed before shipping

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mango Voice provides enterprise-grade cloud-based VoIP phone systems and unified communications for small and mid-sized businesses. The company sells a recurring subscription platform with drag-and-drop call flow configuration, geo-redundant infrastructure, mobile and web apps, call center queues, AI-powered call summaries, SMS, eFax, and industry-specific integrations, alongside pre-programmed IP phone hardware from Yealink and Fanvil.

Product overview

Mango Voice is a cloud-based VoIP phone system and unified communications platform built around a core platform with multiple integrated modules and industry-specific solutions. The core platform (Mango Voice Core Platform) provides geo-redundant voice infrastructure with drag-and-drop call flow configuration. Key products include the Mango Mobile App (iOS/Android), Call Center/Queues with real-time Queue Dashboard, Mango AI for analytics/summaries, SMS Text Messaging, Secure eFax, and the web-based Mango Voice Web App. Industry solutions include Mango For Dental, Mango For Hospitality (with complimentary Room Management Suite), Mango For Optometry, Mango For Insurance, Mango For Orthodontics, and Mango For Veterinary. Integration products include the Mango Voice API for SMS Relay and screen pop capabilities with third-party systems like Curve Dental, Pipedrive, and dental PES systems. The platform targets businesses seeking simplified communication with enterprise-grade features.

Differentiator

Problem solved

Functional benefit

Products and services

• Mango Voice Core Platform Enterprise-grade cloud-based VoIP phone system and unified communications platform offering drag-and-drop call flow configuration, true geo-redundant infrastructure, and 100+ features for business communication. Sold as a recurring subscription to businesses.
• Mango Mobile App iOS and Android mobile application enabling remote business call handling, voicemail access with transcripts, call recording, business line caller ID, and contacts integration for users on the go.
• Call Center / Call Queues Multi-agent call queue management system with configurable ring strategies (Ring-All, Round-Robin, Longest-Idle-Agent, Random, Least-Talk-Time, Fewest-Calls), agent status management, and real-time queue dashboards for high-volume inbound call handling.
• Mango Voice Web App Browser-based administrative interface and web phone for managing phone system settings, extensions, call flows, and making or receiving calls from any web browser without additional hardware.
• Mango AI AI-powered analytics suite offering call summaries, transcription, sentiment analysis, and live call analytics for business communications, primarily used by dental and other vertical customers.
• Mango Voice API Programmatic API for integration partners to send and receive SMS/MMS messages, with callbacks support, designed for building two-way communication workflows such as appointment reminders and CTAs.
• Mango For Dental Industry-specific VoIP phone solution for dental offices integrating with leading Practice Experience System (PES) software for screen pops, click-to-call, appointment reminders, two-way SMS, secure eFax, and live call analytics.
• Mango For Hospitality Industry-specific cloud-based phone system for hotels and hospitality with Property Management Software integration, room status dashboard, wake-up calls, 911 emergency tracking, and complimentary Room Management Suite.
• Mango For Optometry Industry-specific phone solution for optometry and eye care practices with EHR integration for real-time patient identification, appointment management, and billing visibility during inbound calls.
• Mango For Insurance Industry-specific phone solution for insurance agencies with Pipedrive CRM integration, screen pops, click-to-call, analytics, secure eFax, and SMS notifications for intelligent carrier routing.
• Mango For Orthodontics Industry-specific phone solution for orthodontic practices with practice communication, two-way text, and team messaging features tailored to orthodontic workflows.

Quantifiable outcome

• 43% reduction in monthly phone costs ($396 to $225 for one customer)
• +3 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability7 records

Feature9 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Digital FlossminorGTM or Marketing Partner · 6 May 2026Digital Floss, a dental marketing agency headquartered in Fort Lauderdale, Florida, is the official media partner for the 2026 Mango Open event. They serve as the exclusive capture team for the two-day event in St. George, Utah, producing and distributing photo and video content documenting the event across digital platforms throughout May 2026.
• First InsightcoreTechnology or Integration · 11 November 2025First Insight partnered with Mango Voice to integrate telephony with electronic health records for eye care practices. The integration enhances front-office operations by enabling real-time patient identification, appointment management, and billing visibility.
• Curve DentalcoreTechnology or Integration · 14 February 2025Curve Dental integrated Mango Voice into its cloud-based dental practice management software to improve call documentation and streamline workflows. The integration offers AI-powered call summaries, transcription, and practice management features.
• JazzwarecoreTechnology or IntegrationJazzware is an on-premise server partner that allows Mango Voice to synchronize with HPMS (Hotel Property Management System), enabling maids to mark rooms as clean or dirty by typing a code into the phone, automatically updating the property management system.
• Dentistry In GeneralminorGTM or Marketing PartnerPartnership with Dentistry In General, a professional platform supporting private practice dentists across the U.S. and Canada. Offers special pricing including 2 free months, free phones, and no contract for members.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Dialpad: AI-native communications platform offering business VoIP, contact center, and AI-powered call summaries and transcription. Directly comparable to Mango Voice on cloud VoIP plus AI call analytics, with deeper AI-native positioning and broader enterprise traction.
• Nextiva: Unified communications and VoIP provider focused on SMB and mid-market customers with bundled voice, collaboration, and contact center offerings. Highly comparable to Mango Voice in target customer profile and product scope, with stronger brand and marketing investment.
• Ooma: Cloud-based VoIP and communications provider serving small businesses and consumers with hosted phone systems, mobile apps, and virtual fax. Closely comparable on SMB target segment and product surface, though Ooma is public and broader in scope.
• GoTo Connect (GoTo): Cloud-based phone system and UCaaS offering aimed at SMBs and remote workforces, with call center, video, and messaging included. Directly comparable to Mango Voice on hosted VoIP features and SMB target buyer.
• 8x8: Public cloud communications platform combining UCaaS, CCaaS, and CPaaS, with strong vertical SaaS integrations and AI analytics. Overlaps with Mango Voice on hosted VoIP, call queues, and AI call summarization, though it serves a broader enterprise mix.
• RingCentral: Public, large-scale UCaaS provider offering cloud-based VoIP, contact center, and AI-powered communications for SMBs and enterprises. Directly competes with Mango Voice across the same core telephony and call-center features, though RingCentral operates at vastly greater scale and breadth.
• Phone.com: SMB-focused cloud VoIP provider offering virtual phone systems, mobile apps, and integrations with business tools. Closely comparable to Mango Voice on SMB target segment, feature surface, and pricing model.
• Net2Phone: Unified communications provider serving SMBs and channel partners with hosted VoIP, SIP trunking, and contact center. Comparable to Mango Voice on product mix and SMB/partner-led distribution model.

Broad incumbents

• Zoom (Zoom Phone): Zoom Phone extends the Zoom collaboration platform into cloud telephony, increasingly bundling voice into collaboration suites that compete with stand-alone VoIP providers. A broad incumbent threat rather than a direct niche competitor, but increasingly relevant in Mango Voice's SMB base.
• Vonage (Ericsson): Cloud communications provider offering UCaaS, CCaaS, and CPaaS APIs across SMB and enterprise segments. Broader and larger than Mango Voice, but overlapping on hosted VoIP and unified communications for SMBs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/mangovoice
• YouTubeyoutube.com/c/Mangovoice
• Facebookfacebook.com/mangovoice
• LinkedInlinkedin.com/company/mangovoice-com
• Instagraminstagram.com/mango.voice

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mango Voice