Triumph Technology Group

What Triumph Technology Group does

Triumph Technology Group is a privately held, founder-led business based in Tustin, California that operates two distinct but complementary service lines under a single brand. Its legacy business is office equipment technology: the company is an authorized dealer for Xerox, Canon, OKI, Brother, and Sharp, and services additional brands including Lexmark, Epson, Toshiba, and Panasonic. It sells printers, copiers, multifunction devices, scanners, fax machines, large format printers, and OEM and remanufactured toner cartridges, and runs a Managed Print Services (MPS) program positioned to deliver up to 40% cost savings with an Autopilot automatic toner re-ordering system.

The second service line is cybersecurity and AI consulting, comprising consulting and assessments, in-person and online security awareness training, 24/7 dark web monitoring across hundreds of platforms, and data backup and disaster recovery services advertised with a six-second restoration capability. The company also operates an e-commerce storefront selling lower-priced digital cybersecurity and AI products (Cyber Safety Mini-Audit at $249, Cyber Safety Assess at $499, a four-part Cyber & AI Essentials training series at $497, and a $99/month CEO Tech Monthly subscription) and a Website Accessibility service priced at $997 that helps businesses pursue ADA compliance.

The business makes money through a combination of hardware sales (one-time and supply replenishment), recurring managed print and dark-web monitoring contracts, per-engagement consulting and training, and a smaller stream of low-priced digital product sales. Go-to-market is sales-led and primarily direct via phone, email, an active website, referral programs, and a Tustin-based office serving small, mid-sized, and large businesses across education, financial services, technology, manufacturing, government, and legal verticals. Named customers include SoCalGas, Canon, UCI, USWP, Leport, and Stanbridge; the company is led by founder and CEO Pamela Feld.

Name

Triumph Technology Group

Legal name

Triumph Technology Group

Website

https://triumphoffice.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Triumph Technology Group is a privately held Tustin, California firm offering authorized office equipment sales and managed print services alongside cybersecurity consulting, security awareness training, dark web monitoring, and disaster recovery for SMB and mid-market clients.

Ownership category

akta.pro rank

Product category

Office Technology and Cybersecurity Services

NAICS

Computer Systems Design and Related Services (54151), Security Systems Services (56162), Other Computer Related Services (541519), Software Publishers (5132)

SIC

Computer & Office Equipment (3570), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPAEANAC

Technical Enablement & Adoption Services (Change Management, Adoption, Champions)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Training & Technical Enablement Services

SECONDARYBPAEABAF

Endpoint & Device Management (UEM/MDM) Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Managed IT Services (MSP)

Keywords

• Managed print services
• Cybersecurity consulting
• Office equipment sales
• Dark web monitoring
• Data backup recovery

Headquarters

HQ city

Tustin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Office Equipment Sales & Supplies: Sale of printers, copiers, multifunction devices, scanners, fax machines, large format printers, and associated supplies (toner cartridges). Revenue is generated through both one-time hardware purchases and recurring supply orders. They offer OEM and remanufactured toner cartridges.
2. Managed Print Services (MPS): Recurring managed print service contracts that optimize document processes and reduce costs for clients. Positioned as a 40% cost savings versus current spending, providing predictable recurring revenue.
3. Cybersecurity & AI Consulting Services: Consulting and assessment services, security awareness training, dark web monitoring subscriptions, and data backup/disaster recovery services. These are sold as ongoing subscriptions or per-engagement consulting.
4. Online Store Products: Sale of cybersecurity and AI training products through the company's online store, including Cyber Safety Mini-Audit ($249), Cyber Safety Assess ($499), Cyber & AI Essentials 4-Part Interactive Series ($497), and CEO Tech Monthly Group ($99).
5. Professional Services & Training: Corporate training programs, speaking engagements by CEO Pamela Feld, and consulting services provided to businesses seeking cybersecurity education and defense strategies.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Triumph Technology Group is an authorized dealer and service provider for office equipment (printers, copiers, multifunction devices, scanners, fax machines, large format printers, and toner cartridges from brands such as Xerox, Canon, OKI, Brother, and Sharp) and delivers cybersecurity consulting and recurring security services (assessments, in-person and online security awareness training, 24/7 dark web monitoring across hundreds of platforms, and data backup and disaster recovery). It wraps these hardware offerings in Managed Print Services contracts and sells digital cybersecurity products (audits, training series, and a CEO-focused monthly subscription) through its own e-commerce store.

Product overview

Triumph Technology Group offers a dual portfolio of Cybersecurity & AI solutions and Office Equipment Technology. The Cybersecurity portfolio includes Consulting and Assessments, Security Awareness Training (in-person and online), Dark Web Monitoring (24/7 across hundreds of platforms), and Data Backup and Disaster Recovery. The Office Equipment Technology portfolio includes Managed Print Services as the core offering, along with toner cartridges, multifunction devices, copiers, printers, scanners, fax machines, and large format printers. The company also operates an e-commerce store offering digital products like Cyber & AI Essentials training series, CEO Tech Monthly Group, Cyber Safety Mini-Audit, and Cyber Safety Assess. Triumph is an authorized dealer of Xerox, Canon, OKI, Brother, and Sharp, while also servicing Lexmark, Epson, Toshiba, Panasonic, and other brands.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulting and Assessments Cybersecurity consulting engagements that help businesses identify weak points and develop assessment-driven action plans specific to each organization.
• Security Awareness Training Employee education program combining in-person and online training to teach prevention of cyber attacks and protection of company assets, offered to small, mid-sized, and large businesses.
• Dark Web Monitoring 24/7 monitoring service that scans hundreds of dark web platforms to detect compromised business information and alert clients in real time.
• Data Backup and Disaster Recovery System installation and recovery plan designed to shield data, keep systems available, and restore operations in as little as six seconds.
• Website Accessibility Consultation, setup, and installation services that bring websites into ADA compliance, with potential eligibility for up to $5,000 in tax credits.
• Cyber & AI Essentials - 4 Part Interactive Series Four-part interactive training series covering cybersecurity and AI fundamentals, sold in the online store at $497.
• CEO Tech Monthly Group Monthly subscription group for CEOs focused on technology and cybersecurity topics, priced at $99 per month.
• Cyber Safety Mini-Audit Entry-level cybersecurity assessment providing a quick evaluation of business security posture, originally $2,499 and on sale for $249.
• Cyber Safety Assess Comprehensive cybersecurity assessment providing thorough evaluation and recommendations, originally $3,999 and on sale for $499.
• Website Accessibility 7 Day Trial Free seven-day trial of the Website Accessibility product with no charge.
• Managed Print Services Customized managed print programs designed to reduce output costs by up to 40% over current spending and optimize document workflow, with Autopilot auto-reordering of supplies.
• Toner Cartridges OEM laser toner cartridges and premium remanufactured options for all major printer and copier brands, with Autopilot auto-reordering system available.
• Multifunction Devices All-in-one printers capable of copying, scanning, and faxing within a single device, ranging from small desktop units to large enterprise-level production units, available from brands including Xerox, Canon, OKI, Brother, and Sharp.
• Copiers Reliable copiers for office spaces available from multiple trusted brands including Xerox, Canon, OKI, Brother, and Sharp.
• Printers Wide selection of printers including laser printers offering high-resolution text and vivid graphics at low cost per page, supplied from authorized dealer brands.
• Scanners Digital document scanning systems that convert paper documents into electronic format for better access, accuracy, and workflow efficiency.
• Fax Machines Fax machines using inkjet or laser printing technology, available in models to accommodate various business fax volumes.
• Large Format Printers Printers ideal for banners, posters, professional quality photo prints, and business presentations in color, with sales and repair of plotters also offered.
• Supplies & Service In-shop and on-site servicing of office technology including printers, copiers, multifunction printers, and fax machines by certified technicians, with the company acting as an authorized reseller for major printer manufacturers.

Quantifiable outcome

• Managed Print Services can save customers 40% over their current printing costs
• +5 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• XeroxcoreChannel Partner/ Reseller/ DistributorTriumph Technology Group is an authorized dealer of Xerox office equipment products and supplies, offering sales, service, and support for Xerox printers and copiers.
• CanoncoreChannel Partner/ Reseller/ DistributorCanon is both a supported brand (authorized dealer) and a customer of Triumph Technology Group, appearing in client logos alongside other enterprise customers.
• OKI (OKI Data)coreChannel Partner/ Reseller/ DistributorTriumph is an authorized reseller of OKI office equipment including printers and multifunction devices, offering full sales and service support.
• BrothercoreChannel Partner/ Reseller/ DistributorAuthorized dealer and service provider for Brother office technology products including printers, copiers, and multifunction devices.
• SharpcoreChannel Partner/ Reseller/ DistributorTriumph is an authorized dealer for Sharp office equipment, providing sales, supplies, and service for Sharp products.
• LexmarkminorChannel Partner/ Reseller/ DistributorTriumph services Lexmark equipment and products in addition to their primary authorized dealer brands.
• EpsonminorChannel Partner/ Reseller/ DistributorTriumph services Epson office equipment and printers as part of their broad service capability across multiple brands.
• ToshibaminorChannel Partner/ Reseller/ DistributorTriumph provides service support for Toshiba office technology products including copiers and multifunction devices.
• PanasonicminorChannel Partner/ Reseller/ DistributorTriumph services Panasonic office equipment as part of their wide variety of supported models beyond their primary authorized dealer brands.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Xerox: Xerox is both a major OEM brand Triumph is authorized to sell and a competitor offering its own managed print services and document management solutions to the same SMB and mid-market customers Triumph targets.
• Ricoh: Ricoh is a global office equipment OEM and direct managed services provider competing with Triumph in multifunction devices, managed print services, and document workflow optimization for SMB and enterprise customers.
• HP (HP Managed Print Services): HP offers printers, multifunction devices, and managed print services as a major OEM, directly overlapping with Triumph's hardware sales and MPS offerings in the SMB segment.
• Canon USA: Canon is an OEM partner of Triumph and a direct competitor selling copiers, MFPs, and managed print services to overlapping SMB and enterprise customers, including some of the same verticals.
• Konica Minolta: Konica Minolta provides multifunction devices, managed print services, and IT services similar to Triumph's portfolio, targeting SMB and mid-market customers across the same verticals.
• Dataprise: Dataprise is a mid-sized managed IT services provider offering cybersecurity, managed print, and IT support—directly comparable in service portfolio to Triumph but at significantly larger scale and broader geographic reach.
• ConnectWise: ConnectWise provides IT management software and security solutions that enable MSPs (including those in Triumph's space) to deliver cybersecurity, remote monitoring, and managed print services to SMB clients.

Emerging players

• Huntress: Huntress is a cybersecurity provider focused on SMB and mid-market managed detection, response, and security awareness training—directly overlapping with Triumph's cybersecurity services targeting similar buyer personas.

Direct peers

• Blackpoint Cyber: Blackpoint Cyber provides managed detection and response, dark web monitoring, and cybersecurity services to MSPs serving SMB customers—a closely comparable service portfolio and target customer base to Triumph's cybersecurity practice.
• Imagine IT: Imagine IT is a small-to-mid-sized managed IT services and cybersecurity provider offering consulting, monitoring, and cybersecurity solutions to SMB clients in the same verticals Triumph serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Triumph Technology Group