What Supersoniks does

Supersoniks is a French private software publisher (SARL, headquartered in Tours) that has built an integrated digital ecosystem purpose-built for the French live performance and cultural sector. Founded in June 2000 originally as a graphic and digital communication agency, the company pivoted in 2014 to operate as an independent software publisher, and currently equips more than 250 cultural structures — including theaters, opera houses, national scenes (scènes nationales), contemporary music venues (SMACs), festivals, choreographic centers, and universities — with a four-pillar stack comprising Billetterie (ticketing and access control), CRM (cultural marketing), Web (Drupal 9-based sites with integrated ticketing and event synchronization), and an in-development companion App for spectators.

Underlying the commercial products is an API-first, microservices-based architecture designed for cross-venue interoperability, including technical linking of subscriber databases across multiple cultural institutions. The company generates revenue primarily through recurring SaaS subscriptions for the integrated ecosystem, supplemented by one-off professional-services revenue from custom web and digital communication projects, and shared-product revenue from its co-edition of SoTicket — a ticketing solution developed within the SoCoop cooperative it co-founded in 2016 with Fédélima, SMA, and regional music venue networks.

Go-to-market is direct, consultative, and France-centric, combining inbound via the website, named-account outreach by two co-gérant-led poles (graphic communication led by Laurent Fortier, digital communication led by Franck Lollierou), industry events, and referral through SoCoop partner networks and Digital Loire Valley membership. In 2023 Supersoniks was awarded non-dilutive funding under the France 2030 "solutions de billetteries innovantes" program (via Banque des Territoires / Caisse des Dépôts), financing API-fication, microservices, Pass Culture integration, micro-donation and crowdfunding modules, and the new companion app — collectively expanding the platform from a vertical SaaS into a developer-facing ecosystem with adjacent transaction-based revenue potential.

Name

Supersoniks

Legal name

SUPERSONIKS - SARL au capital de 150 000 €

Website

https://supersoniks.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Supersoniks is a French software publisher (Tours, founded 2000) that provides an integrated ticketing, CRM, web, and companion-app digital ecosystem to over 250 French cultural and live-performance venues, including theaters, opera houses, SMACs, festivals, and universities, with cross-venue interoperability via an API-first Drupal 9 platform.

Ownership category

akta.pro rank

Product category

Cultural ticketing and venue management software

NAICS

Software Publishers (513210), Convention and Trade Show Organizers (56192)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Local Experiences & Event Services Marketplaces (Photographers, Caterers, DJs) (BPAMAHAK)

akta.pro secondary industry

Conferences & Conventions Operations Services (Registration, AV, Logistics) (MPAGAGAM)

Keywords

• Ticketing software solutions
• Venue CRM platform
• Cultural marketing software
• Live performance website
• Graphic design services

Headquarters

HQ city

Tours

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing / SaaS Subscriptions: Supersoniks operates as an independent software publisher generating recurring revenue from its ticketing, CRM, web, and app solutions. Clients (cultural venues, theaters, festivals, universities) pay for access to the integrated software ecosystem. The ecosystem serves over 250 structures in the live performance sector.
2. Co-edition of SoTicket: Supersoniks co-edits the SoTicket solution with the cooperative SoCoop, targeting contemporary music venue networks. This represents a shared product revenue stream with a strategic partner.
3. Custom Web Development and Digital Communication Services: One-time and project-based revenue from graphic communication, website design, and multimedia production services for public and private sector clients.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Supersoniks sells an integrated software ecosystem (ticketing, CRM, website, and companion mobile app) for cultural and live performance venues, complemented by graphic and digital communication services. The platform is deployed for over 250 cultural structures in France, including theaters, opera houses, national scenes, contemporary music venues, festivals, and universities, and also co-edits the SoTicket solution through the SoCoop cooperative.

Product overview

Supersoniks offers a complete digital ecosystem for the live performance sector comprising four integrated solutions: Supersoniks Billetterie (complete ticketing and access control), Supersoniks CRM (cultural marketing management), Supersoniks Web (custom websites with integrated ticketing built on Drupal 9), and Supersoniks App (mobile companion application). The company also co-edits SoTicket, a specialized ticketing solution for current music networks developed with SoCoop cooperative. All solutions are designed to work together as a unified ecosystem serving over 250 cultural structures including theaters, dance venues, opera houses, cultural seasons, music venues (SMAC), and festivals.

Differentiator

Problem solved

Functional benefit

Brands

• SoTicket: Ticketing solution developed by SoCoop (co-founded by Supersoniks) specifically for contemporary music venues and networks.

Products and services

• Supersoniks Billetterie Complete ticketing and access control solution for cultural venues, supporting event management, session scheduling, multi-venue synchronization, and a rapid-purchase interface. Designed for theaters, opera houses, national scenes, SMACs, festivals, and universities.
• Supersoniks CRM Cultural marketing CRM solution designed specifically for cultural organizations, enabling simple and agile audience development, subscriber management, and communications.
• Supersoniks Web Custom-built websites on Drupal 9 with integrated ticketing functionality, synchronized event and session management, and editorial content management. Targeted at cultural venues needing event-driven websites with embedded ticketing.
• Supersoniks App Companion mobile app for spectators, designed as the fourth pillar of the Supersoniks digital ecosystem. Supports audience engagement with cultural venues.
• SoTicket Ticketing solution specifically designed for current music venue networks (musiques actuelles), co-developed with the SoCoop cooperative alongside Fédélima, SMA, and regional professional networks. Enables technical linking between subscriber databases across multiple venues.
• Graphic Communication Services Graphic design, print communication, and visual identity services offered by the Pôle communication graphique led by Laurent Fortier. Targeted at cultural institutions and other public/private clients.
• Digital Communication Services Digital communication, website design, and multimedia production services offered by the Pôle communication digitale led by Franck Lollierou. Targeted at cultural institutions and other public/private clients.

Quantifiable outcome

• More than 250 cultural structures equipped with the Supersoniks ecosystem

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature11 records

Partnerships

Eight partnerships are on record, tiered core, minor and supporting.

• SoCoopcoreStrategic or Co-development Partner · 1 January 2016Supersoniks co-founded SoCoop in 2016 alongside Fédélima (Fédération des lieux de musiques actuelles), SMA (Syndicat des musiques actuelles), and regional professional networks (RIF, Grabuge, le Pôle, RIM) plus individual venues and festivals. SoCoop is a cooperative that co-edits the SoTicket ticketing solution, targeting contemporary music venue networks. This is a flagship strategic partnership representing the company's deepest ecosystem relationship.
• Fédélima (Fédération des lieux de musiques actuelles)coreStrategic or Co-development PartnerFédélima is a founding co-owner of SoCoop alongside Supersoniks. The federation represents live music venues across France and is a key stakeholder in the SoTicket product direction and market reach.
• SMA (Syndicat des musiques actuelles)coreStrategic or Co-development PartnerSMA is a founding co-owner of SoCoop alongside Supersoniks. The union represents contemporary music industry stakeholders and contributes to product strategy for SoTicket.
• Digital Loire ValleyminorGTM or Marketing PartnerSupersoniks is a member of Digital Loire Valley, a regional digital technology cluster. This membership provides visibility, networking opportunities, and community engagement within the regional tech ecosystem.
• RIF (Réseau Île-de-France)supportingStrategic or Co-development PartnerRIF is one of the regional professional networks that co-founded SoCoop alongside Supersoniks. It represents Île-de-France live music venues and contributes to SoTicket product development.
• Grabuge (Grand Est)supportingStrategic or Co-development PartnerGrabuge is a regional professional network for the Grand Est region that co-founded SoCoop alongside Supersoniks.
• Le Pôle (Pays de la Loire)supportingStrategic or Co-development PartnerLe Pôle is a regional professional network for the Pays de la Loire region that co-founded SoCoop alongside Supersoniks.
• RIM (Nouvelle Aquitaine)supportingStrategic or Co-development PartnerRIM is a regional professional network for Nouvelle Aquitaine that co-founded SoCoop alongside Supersoniks.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Blackbaud: Large US-listed software vendor offering CRM, fundraising, ticketing, and financial management for nonprofits including cultural and arts organizations. Comparable on CRM and ticketing functionality, but serves a much broader nonprofit portfolio and is not specialized in French cultural venues.

Direct peers

• Spektrix: UK-based ticketing, CRM, and marketing platform designed for arts, theatre, and cultural venues. Closely comparable to Supersoniks in vertical specialization (live performance), integrated ticketing+CRM model, and SaaS delivery to nonprofits and public cultural institutions.
• AudienceView: Ticketing, CRM, and content management platform serving performing arts, sports, and live entertainment organizations in North America and beyond. Comparable to Supersoniks on the integrated ticketing+CRM+CMS offering for live-event venues.
• Tessitura Network: US-founded but globally deployed CRM and ticketing platform purpose-built for performing arts and cultural organizations. Most direct functional competitor to Supersoniks's integrated Billetterie + CRM + Web ecosystem, serving similar venue types with a comparable subscription SaaS model.
• Billetweb: French online ticketing solution targeting cultural events, festivals, and small to mid-sized venues. Comparable to Supersoniks on the ticketing front for the French market, particularly serving smaller cultural structures and event organizers.
• Patronbase: Cloud-based CRM, ticketing, and fundraising platform purpose-built for arts and cultural organizations in the UK and beyond. Directly comparable to Supersoniks on the CRM + ticketing + fundraising bundle for cultural venues, with a similar SaaS delivery model.
• Weezevent: France-based online ticketing and event management platform widely used for cultural events, festivals, and live entertainment. Directly comparable to Supersoniks Billetterie on French event ticketing functionality and customer base, though with broader event-vertical coverage.
• Yurplan: French event management and ticketing platform with attendee CRM features used by cultural venues, festivals, and live events. Comparable to Supersoniks on integrated ticketing-plus-attendee-data functionality for the French cultural sector.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/supersoniks
• LinkedInlinkedin.com/company/supersoniks
• Instagraminstagram.com/agencesupersoniks
• Xx.com/supersoniks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Supersoniks