Telavita
Telavita is a Brazilian SaaS telemedicine platform that connects corporate and insured beneficiaries with a curated network of licensed psychologists and psychiatrists via secure video consultations, serving 5M+ lives across enterprise and health-insurance partners.
- Company typePrivate
- Founded2017
- HeadquartersSão Paulo, Brazil
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Telavita does
Telavita Servicos de Saude Ltda. is a Brazilian SaaS telemedicine platform founded in 2017 and headquartered in Sao Paulo that connects insured or corporate-covered beneficiaries with a curated network of licensed psychologists and psychiatrists through secure video consultations. The platform is structured around three portals — a beneficiary self-serve portal, an enterprise emotional-health program (Programa de Saude Emocional, or PSE), and a professional portal for clinicians — supported by encrypted video, electronic health records, scheduling autonomy, and chat functionality. On top of core consultations, Telavita offers Trilhas de Cuidado Personalizadas (personalized care tracks), Mapeamento Populacional (population-level mapping and NPS tracking), emotional health reporting dashboards, and periodic consultancy with HR teams.
The company operates a multi-channel go-to-market combining enterprise field sales to corporate HR and benefits managers, channel partnerships with Brazilian health insurance operators (Bradesco Saude, Omint, Care Plus, Cassi, Unimed, Sami), a self-serve direct-to-consumer flow, and content marketing through an extensive mental-health blog and NR-1 compliance guides. Revenue is generated through per-employee/covered-life corporate subscriptions for the PSE, percentage platform fees (repasse) retained from consultation values paid to clinicians, transaction fees from insurance/operator channels, and individual private-pay per-consultation billing.
Telavita claims coverage of more than 5 million lives across major Brazilian enterprises (Petrobras, Hospital Israelita Albert Einstein, GOL, Fleury, WTW, Faber-Castell) and health insurance operators, with reported enterprise outcomes including a 72% clinical improvement rate, 44% reduction in mental disorder levels, self-assessment scores moving from 4.3 to 8.2, up to 35% productivity uplift, and an internal ROI calculation of R$16.21 returned per R$1 invested. The company holds AACI international healthcare accreditation, is aligned with LGPD, HIPAA, and HL7 standards, and is recognized as a LinkedIn Top Startup 2024.
Telavita firmographics
Firmographics- Name
- Telavita
- Legal name
- Telavita Serviços de Saúde LTDA
- Website
- https://telavita.com.br
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Telavita is a Brazilian SaaS telemedicine platform that connects corporate and insured beneficiaries with a curated network of licensed psychologists and psychiatrists via secure video consultations, serving 5M+ lives across enterprise and health-insurance partners.
- Ownership category
- akta.pro rank
Telavita industry classification
Industry- Product category
- Digital Mental Health Platform
- NAICS
- Home Health Care Services (62161), Social Assistance (624)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- General Medical Virtual Primary Care (Payer-Branded) (HLALACAA)
Keywords
Where Telavita is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Telavita business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Individual Paid Consultations: Patients pay per consultation through secure online payment methods including credit card, PIX, or bank slip. No monthly fee is charged to patients for the platform itself.
- Corporate B2B Contracts (Emotional Health Program - PSE): Telavita charges enterprise clients for the Programa de Saúde Emocional (PSE), providing population mapping, personalized care tracks, consultancy, and access to the clinical network as a bundled corporate benefit. Revenue is derived from per-employee or per-covered-life pricing negotiated with HR departments.
- Health Insurance / Operator Revenue Share: Telavita serves as an in-network provider for health insurance operators and plans. Patients whose health insurance or employer benefit plan is partnered with Telavita access consultations under the terms of their plan coverage.
- Professional Platform Fee (Repasse): Mental health professionals (psychologists and psychiatrists) join the platform at no monthly cost. Telavita retains a percentage of the consultation value as a platform fee (repasse), with professionals receiving payment for consultations conducted through private, corporate, or insurance channels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Professionals (Psychologists & Psychiatrists) - No monthly platform fee; revenue share model |
| Subscription | Annual | Corporate Emotional Health Program (PSE) - Enterprise B2B subscription |
| Unit Pricing | Pay-as-you-go | Individual Private Pay - Per-consultation pricing |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels8 records
Telavita product offering
Product offeringCore offering
Telavita operates a SaaS telemedicine platform that connects patients with licensed psychologists and psychiatrists for online video consultations. The company serves two distinct audiences: individual consumers paying per session, and corporate clients via the Programa de Saúde Emocional (PSE), a B2B emotional health program that bundles population mapping, personalized care tracks, indicator monitoring, and dedicated consulting around the platform's consultation capacity.
Product overview
Telavita operates as a unified telemedicine platform connecting patients with licensed psychologists and psychiatrists through video consultations. The core offering consists of the SaaS-based telemedicine platform with three integrated portals (Patient, Enterprise, and Professional). The platform is complemented by the Programa de Saúde Emocional (PSE) for enterprises, which includes population mapping, personalized care tracks (Trilhas de Cuidado), emotional health reports, and consulting services. The ecosystem also includes educational content via blog, cost calculation tools, and electronic medical records—all designed to deliver measurable clinical outcomes and ROI for corporate clients while providing accessible mental healthcare to individual beneficiaries.
Differentiator
Problem solved
Functional benefit
Brands
- Programa de Saúde Emocional (PSE): Programa de Saúde Emocional (PSE) - Corporate emotional health program for businesses
Products and services
- Plataforma de Telemedicina Telavita
- Programa de Saúde Emocional (PSE) An enterprise subscription program for HR and people leaders that bundles population mapping, personalized care tracks, indicator dashboards, custom reporting, dedicated consulting, and ROI analytics on top of Telavita's mental health consultation capacity, including alignment with NR-1 psychosocial risk compliance requirements.
Quantifiable outcome
- 72% clinical improvement among employees after completing the emotional health program
- +5 more outcomes
Companies that use Telavita
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles3 records
Telavita technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Telavita partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Bradesco SaúdecoreBradesco Saúde is one of Brazil's largest health insurance operators. Telavita serves as an in-network mental health provider, making online psychology and psychiatry consultations available to Bradesco Saúde insured members through their existing coverage.
- OmintcoreOmint is a premium health insurance operator in Brazil. Telavita is integrated as a mental health benefit provider, enabling Omint insured members to access online consultations with psychologists and psychiatrists.
- Hospital Israelita Albert EinsteincoreOne of Brazil's most prestigious healthcare institutions. Telavita provides mental health services as part of the hospital's employee benefit program, serving the institution's workforce.
- Care PluscoreCare Plus is a major Brazilian health insurance operator focused on corporate clients. Telavita provides online mental health services as an in-network provider for Care Plus insured employees.
- Cassi (Caixa de Assistência dos Funcionários do Banco do Brasil)coreCassi is the health insurance operator for Banco do Brasil employees. Telavita serves Cassi members by providing online psychology and psychiatry consultations covered under the Cassi plan.
- PetrobrascoreBrazil's state-owned oil company. Telavita provides its corporate emotional health program (PSE) to Petrobras employees, including population mapping, personalized care tracks, and access to online mental health consultations.
- UnimedcoreUnimed is the largest health insurance cooperative in Brazil, with hundreds of local operators. Telavita is available as a mental health provider across Unimed's network of insured members.
- FleuryminorFleury is a leading Brazilian diagnostic and healthcare company. Telavita provides mental health benefits to Fleury's employees as part of their corporate wellness program.
- GOL Linhas AéreasminorGOL is a major Brazilian low-cost airline. Telavita provides corporate emotional health services to GOL employees through its employee benefits program.
- WTW (Willis Towers Watson)minorWTW is a leading global HR consulting and advisory firm. Telavita is available as a mental health provider for WTW's own Brazilian workforce.
- SamiminorSami is a Brazilian health insurance operator. Telavita is integrated as an in-network mental health provider for Sami insured members.
- Associação Saúde Digital BrasilcoreSaúde Digital Brasil is the Brazilian digital health industry association. Telavita is an official member, participating in industry advocacy, standard-setting, and representing the digital mental health sector within Brazil's health technology ecosystem.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Telavita competitors and assessment
Company assessmentDirect peers
- Zenklub: Brazilian B2B2C mental-wellness platform offering online therapy and corporate emotional-wellness programs to HR teams. Closest direct competitor to Telavita in the Brazilian enterprise mental-health market.
- Vittude: Brazilian online therapy platform connecting users to psychologists with strong B2B distribution through employers and insurers. Directly comparable B2B mental-health SaaS model in Brazil.
- Docway: Brazilian corporate telemedicine platform offering online doctor and psychologist visits to enterprise clients via health-insurance and direct contracts. Directly competes in the same B2B telehealth-for-HR segment.
Broad incumbents
- Conexa Saúde: Larger Brazilian telehealth super-app spanning multiple specialties (medical, nutrition, psychology) with health-insurer and employer contracts. Competes in corporate mental health but on a broader clinical platform.
- Lyra Health: US-based global mental-health benefit platform for employers offering therapy, coaching, and medication management. Comparable B2B mental-health SaaS model with curated clinician networks, though at much larger scale.
- Modern Health: Global employer-focused mental-wellness platform combining therapy, coaching, and self-guided content. Comparable enterprise mental-health model with global ambitions and similar population-mapping analytics.
- Spring Health: Precision mental-health benefits platform for employers and payers with measurement-based care. Comparable B2B mental-health benefit model with curated clinician networks and outcomes reporting.
Emerging players
- BetterHelp (Teladoc): Largest direct-to-consumer online therapy platform, increasingly pursuing B2B distribution. While its core model is consumer subscription, it overlaps with Telavita on individual paid mental-health consultations.
- Headspace Health: Digital mental-health platform combining meditation, therapy, and coaching, with growing enterprise sales (Headspace for Work). Adjacent in mental-health content plus care pathways for employer benefits.
Others
- Calm: Consumer and employer mindfulness and meditation app with Calm Business distribution. Adjacent rather than directly competing, but increasingly part of employer wellness budgets that compete with Telavita's PSE spend.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Telavita social profiles
Digital presenceTelavita compliance and trust
Trust signalCompliance6 records
Telavita financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telavita leadership team
Management profileNumber of profiles
Profiles3 records
Telavita funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telavita M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telavita
What does Telavita do?
Telavita operates a SaaS telemedicine platform that connects patients with licensed psychologists and psychiatrists for online video consultations. The company serves two distinct audiences: individual consumers paying per session, and corporate clients via the Programa de Saúde Emocional (PSE), a B2B emotional health program that bundles population mapping, personalized care tracks, indicator monitoring, and dedicated consulting around the platform's consultation capacity.
Is Telavita a public or private company?
Telavita is a private company. It is classified as venture growth investor backed and is currently operating.
When was Telavita founded?
Telavita was founded in 2017. It employs 11 to 50 people.
Where is Telavita based?
Telavita is headquartered in São Paulo, Brazil, in the Latin America region.
How does Telavita make money?
Four revenue lines are on record. Individual Paid Consultations are the primary driver. The others are corporate B2B Contracts (Emotional Health Program - PSE), health Insurance / Operator Revenue Share and professional Platform Fee (Repasse).
Who are Telavita's main competitors?
Direct peers on record are Zenklub, Vittude and Docway. Broad incumbents are Conexa Saúde, Lyra Health, Modern Health and Spring Health. Emerging players are BetterHelp (Teladoc) and Headspace Health. Calm is listed as an others.
Does Telavita have an API?
No public API is recorded for Telavita.
What industry is Telavita in?
Telavita's product category is Digital Mental Health Platform. Its primary akta.pro industry code is HLALACAA, General Medical Virtual Primary Care (Payer-Branded). Its NAICS code is 62161 and its SIC code is 8000.