What Voyant does

Voyant, headquartered in Boulder, Colorado, is a U.S.-focused UCaaS and CPaaS service provider that operates what it describes as the largest tier-1 voice network in the United States. Founded in 2007 and operating today as Voyant Solutions, LLC (a Delaware LLC), the company is a wholly-owned subsidiary of Sinch, a global communications leader, and trades under the brand "Voyant by Sinch" alongside legacy identities including Voyant Communications and ANPI Business, LLC. Its core technology stack combines carrier-grade voice infrastructure with a software-first UCaaS platform: hosted unified communications, enterprise SIP trunking, network trunking, hosted/cloud business fax, data services, softphone clients (nCommand, nCommand Plus, Voyant Connect, OfficeXtend), and PSTN integrations for Microsoft Teams (Direct Routing, Operator Connect), Cisco Webex (Cloud Connected PSTN), and Zoom Phone via the Inteliquent Calling service. Layered on top of the voice foundation, Voyant markets Intelligent Communication Platforms powered by GenAI, automation, and real-time data, with add-on modules for workflow automation, customer experience, and conversation intelligence.

Voyant's business model is subscription- and usage-based. Customers pay monthly or annual recurring fees for UCaaS seats and SIP channels, supplemented by per-minute domestic and international usage charges, bundled minute packages, regulatory/E911 recovery fees, and one-time equipment sales (IP phones, ATA adapters, IADs). Quote-based enterprise pricing is the norm — pricing is not publicly disclosed — and contracts carry early-termination penalties equal to 100% of remaining-term monthly fees, plus port-out fees of $2/number. Distribution runs through direct enterprise sales, a multi-tier partner program (Channel, Private Label, White Label) managed via the Atlas Partner Portal, and self-service through the Customer Administration Portal. The company serves general-business customers requiring reliable business-critical communications, enterprise users with on-premise PBX seeking SIP trunking, and partner/service providers that resell or white-label the Voyant platform to end customers.

Name

Voyant

Legal name

Voyant Solutions, LLC

Website

https://voyant.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Voyant is a U.S.-based UCaaS and CPaaS provider operating the largest tier-1 voice network in the United States, delivering cloud voice, SIP trunking, hosted fax, and GenAI-powered intelligent communications to enterprise and channel-partner customers. It is a wholly-owned subsidiary of Sinch.

Ownership category

akta.pro rank

Product category

Unified Communications as a Service (UCaaS)

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Facilities Management Services (541513)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)

Keywords

• Unified communications as a service
• Enterprise SIP trunking
• Cloud voice services
• Hosted business telephony
• Intelligent communications platform

Headquarters

HQ city

Boulder

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Cloud Voice Services: Monthly or annual recurring fees for cloud voice solutions and UCaaS platforms, billed in advance with usage-based charges for calls outside plan limits
2. Usage-based Voice Charges: Variable charges for toll calls, international calling, and excess usage beyond service plan limits, billed in arrears
3. Equipment Sales: Sale of hardware devices including IP phones, ATA adapters, and integrated access devices (IAD)
4. Professional Services: Installation, configuration, and technical support services including billable technical configuration assistance at $125/hour for third-party devices
5. Number Services: Fees for phone numbers including DID packages, toll-free numbers, and E911 registration; port-out fees of $2/number for number transfers to other providers
6. Bundles of Minutes (BOM): Discounted long distance and toll-free minute bundles with fixed monthly recurring charges; excess usage charged at per-minute rates

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Voyant by Sinch delivers cloud-based Unified Communications as a Service (UCaaS), enterprise SIP trunking, hosted voice, and intelligent communication platforms for businesses and service providers. Its portfolio includes the UCaaS platform with softphone clients (nCommand, nCommand Plus, Voyant Connect, OfficeXtend), the Atlas Partner Portal, hosted/cloud fax, and PSTN connectivity for Microsoft Teams (Direct Routing, Operator Connect), Cisco Webex Calling, and Zoom Phone. The company, formerly Inteliquent/ANPI, operates the largest tier 1 voice network in the United States as a subsidiary of Sinch.

Product overview

Voyant by Sinch delivers intelligent communications solutions built on trusted voice infrastructure. The portfolio consists of a unified platform architecture combining cloud voice services as the foundational layer, with intelligent communication platforms powered by GenAI, automation, and real-time data built on top. The core offerings include UCaaS (Unified Communications as a Service) with management portals (Atlas Partner Portal, Customer Administration Portal), softphone clients (nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application), and voice trunking services (Enterprise SIP Trunking, Network Trunking). Add-on services include Hosted Fax, Cloud Business Fax, Data Services, and integrations with Microsoft Teams (Direct Routing, Operator Connect), Cisco Webex (Cloud Connected PSTN), and Zoom Phone. The platform is powered by Sinch's global communications infrastructure while maintaining focused voice solutions for partners and enterprise customers.

Differentiator

Problem solved

Functional benefit

Products and services

• UCaaS (Unified Communications as a Service) Hosted unified communications platform for managing voice, calling, fax and collaboration features through customer-administered portals, targeted at enterprise and mid-market businesses and to service providers who resell under their own brand.
• Cloud Voice Solutions Reliable, scalable cloud voice services designed for business-critical communication, used by enterprises and partners needing dependable PSTN and VoIP voice termination.
• Inteliquent Enterprise SIP Trunking Enterprise SIP trunking service connecting on-premise PBX or contact-center systems to Voyant/Inteliquent PSTN infrastructure, with bundled minute packages and optional data sessions.
• Network Trunking Network-level voice trunking services offered to service providers and carriers requiring high-volume connectivity to the Voyant voice network.
• Atlas Partner Portal Dedicated partner portal used by Voyant's private label partners and resellers to administer their voice customer base under the partner's own brand.
• Hosted Fax / Cloud Business Fax Cloud-based fax service that lets businesses send, receive and manage faxes online through the Voyant portal, available both as part of UCaaS and as a standalone offering.
• nCommand / nCommand Plus Desktop and mobile softphone client applications that deliver VoIP calling and collaboration features for users of the Voyant UCaaS service.
• Voyant Connect Softphone client enabling users of the Voyant UCaaS platform to make and receive business calls with UCaaS features.
• OfficeXtend Desktop communication and collaboration client application offered as part of the Voyant UCaaS softphone portfolio.
• Intelligent Communication Platforms Software-first intelligent communication platform, powered by GenAI, automation and real-time data, that adds intelligent capabilities on top of Voyant's voice foundation for enterprise customers and partners.
• Voyant Equipment (IP Phones, ATA Adapters, IADs) Hardware devices including IP phones, ATA adapters, and integrated access devices (IADs) sold to customers to enable Voyant UCaaS and SIP trunking services, priced at MSRP.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core and major.

• SinchcoreOthersSinch is the parent company of Voyant. As part of Sinch, Voyant leverages the scale, reliability, and innovation of a global communications leader while maintaining a strong focus on voice customers, partners, and solutions.
• Microsoft TeamscoreTechnology or IntegrationMicrosoft Teams Direct Routing and Operator Connect integration allowing organizations to use Microsoft Teams to make and receive calls to the PSTN with telephone numbers associated with their UC seat. Cloud Connected PSTN for Webex Calling also available.
• Cisco WebexcoreTechnology or IntegrationCisco Webex Calling Application integration with Voyant UCaaS services. Webex Calling Application available as part of the customer administration portal services.
• Ribbon CommunicationsmajorTechnology or IntegrationRibbon Connect integration for MS Teams Direct Routing, providing enterprise SIP trunking capabilities for organizations using Microsoft Teams.
• BroadSoftmajorTechnology or IntegrationLegacy Voyant UCaaS Portal based on BroadSoft platform, including Broadsoft Portal resources and tutorials for users.
• Zoom PhonemajorTechnology or IntegrationInteliquent Calling for Zoom Phone integration providing knowledge articles for using Inteliquent Voice services with Zoom Phone platform.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• RingCentral: RingCentral is a leading pure-play UCaaS provider offering cloud voice, messaging, video, and contact center for businesses of all sizes. It directly competes with Voyant in hosted unified communications and SIP trunking for enterprises and channel partners.
• 8x8: 8x8 provides UCaaS and CCaaS solutions with global voice coverage and integrated contact center. It competes with Voyant across enterprise cloud communications, SIP trunking, and channel-driven distribution models.
• Vonage (Ericsson): Vonage, now part of Ericsson, offers UCaaS and CPaaS services to businesses with strong API-driven communications. It competes with Voyant in hosted voice and SIP trunking while extending into programmable communications.
• Dialpad: Dialpad delivers AI-powered UCaaS and contact center solutions for business communications. It competes with Voyant in cloud voice offerings, particularly around AI-driven intelligence and SMB-to-mid-market segments.
• Nextiva: Nextiva provides UCaaS and contact center platforms targeting SMB and mid-market customers with strong channel partner programs. It competes with Voyant in hosted UC, SIP trunking, and partner-led distribution.
• Bandwidth Inc: Bandwidth is a CPaaS and UCaaS-enabling carrier providing voice, messaging, and 911 APIs with its own tier 1 network. Like Voyant, it serves as underlying infrastructure for enterprise and partner-led communications services.
• Telnyx: Telnyx operates a private global IP network offering voice, messaging, and IoT connectivity with API-first positioning. It competes with Voyant in SIP trunking, DID provisioning, and programmatic voice services.
• Mitel: Mitel provides UCaaS, cloud voice, and on-premise communications for businesses and partners with strong SIP trunking and migration offerings. It competes with Voyant across enterprise hosted UC and SIP services.

Broad incumbents

• Microsoft Teams Phone: Microsoft Teams Phone provides cloud-based PSTN calling integrated into the Microsoft 365 productivity suite. As a platform incumbent, it bundles voice into a broader productivity stack that competes with Voyant's UCaaS, often sourcing PSTN via Operator Connect partners like Voyant itself.
• Cisco Webex Calling: Cisco Webex Calling is a cloud-based voice and meetings solution bundled with Webex collaboration suites and BroadWorks infrastructure. It directly overlaps Voyant's hosted UC, SIP trunking, and Cloud Connected PSTN integration offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VoyantComm
• LinkedInlinkedin.com/company/voyantcomm
• Xx.com/voyantcomm

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voyant