CHE Behavioral Health Services
CHE Behavioral Health Services is a private multispecialty behavioral health group employing 850+ licensed W2 clinicians across 47 states, delivering telehealth psychiatry and on-site mental health services to 1,200+ skilled nursing facilities and outpatient consumers via 265 payer contracts.
- Company typePrivate
- Founded1994
- HeadquartersCarlsbad, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What CHE Behavioral Health Services does
CHE Behavioral Health Services is a private, multispecialty behavioral health provider founded in 1994 (also cited as 1995) and headquartered in Carlsbad, California (with operational roots in Brooklyn, New York). The company operates two principal service lines: (1) on-site inpatient behavioral health services delivered to residents of long-term care facilities, skilled nursing facilities, assisted-living residences, adult day care centers, and rehabilitation centers, and (2) direct-to-consumer and facility-anchored telehealth telepsychiatry and telepsychotherapy services launched in April 2020 in response to the COVID-19 pandemic. Its clinical workforce comprises roughly 600–850+ W2-licensed psychiatrists, psychologists, nurse practitioners, licensed clinical social workers, counselors, and licensed marriage and family therapists, and the company markets itself as the largest employer of non-contract, W2 mental health providers in the United States.
The technology stack combines a video-based telehealth platform, the OnCall Health Telehealth Operations Solution (partner, May 2022), the nView Health measurement-based care platform (partner, January 2022), and the NextGen Behavioral Health Suite (partner, May 2023, initially deployed across 14 states). A patient-facing provider directory supports filtering by state, insurance carrier, language (English, Spanish, French Creole, Cantonese, Russian, Yiddish), specialty, and therapeutic modality (CBT, EMDR, ERP, mindfulness). Revenue is generated predominantly through insurance reimbursement (Medicare at 72%, commercial at 26%, Medicaid at 2% of long-term care patient mix), facility service contracts across 1,200+ partners covering 165,000 beds, 265 national payer contracts (Aetna, Beacon, Blue Cross, Cigna, Empire, Medicare, Magellan, Optum), and a self-pay option priced at $99 per 45-minute telehealth session. The company reports 800,000+ patient treatments annually and 1,000+ daily visits at scale, with licenses in 47 states.
CHE Behavioral Health Services firmographics
Firmographics- Name
- CHE Behavioral Health Services
- Legal name
- CHE Behavioral Health Services
- Website
- https://cheservices.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- CHE Behavioral Health Services is a private multispecialty behavioral health group employing 850+ licensed W2 clinicians across 47 states, delivering telehealth psychiatry and on-site mental health services to 1,200+ skilled nursing facilities and outpatient consumers via 265 payer contracts.
- Ownership category
- akta.pro rank
CHE Behavioral Health Services industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industries
- Psychiatry & Medication Management Platforms (HLALAEAB), Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care) (HLALAFAK), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)
Keywords
Where CHE Behavioral Health Services is headquartered
LocationHeadquarters
- HQ city
- Carlsbad
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CHE Behavioral Health Services business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Insurance Reimbursement: Revenue from insurance companies including Medicare, Medicaid, and commercial payers for telehealth and in-person mental health services. 72% of long-term care patients covered by Medicare, 26% by commercial insurance, 2% by Medicaid.
- Facility Contracts: Contracts with skilled nursing facilities, assisted-living residences, adult day care, and rehabilitation centers for on-site behavioral health services
- Self-Pay Telehealth: Out-of-pocket payment for telehealth sessions at $99 for 45 minutes for patients without insurance coverage
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard telehealth therapy session |
| Subscription | Monthly | Insurance-covered services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
CHE Behavioral Health Services product offering
Product offeringCore offering
CHE Behavioral Health Services is a multispecialty clinical group of licensed mental health professionals delivering psychotherapy, psychiatric medication management, psychological assessment, neuropsychological testing, and behavioral medicine services. It operates two primary delivery channels: telehealth/telepsychiatry for adults 18+ in 47 states, and on-site inpatient behavioral health services at skilled nursing facilities, long-term care, assisted-living, adult day care, and rehabilitation centers covering 165,000 beds.
Product overview
CHE Behavioral Health Services operates a multispecialty group of licensed mental health professionals offering a unified but multi-modal service portfolio centered on behavioral health care. The core clinical offerings span two delivery channels: (1) Telehealth / Telepsychiatry Services — a video-based remote care platform for telepsychotherapy and medication management for adults 18+, and (2) Inpatient Behavioral Health Services — on-site mental health services delivered in skilled nursing facilities, long-term care, and rehabilitation centers. These are supported by a Provider Search and Matching Platform (online directory with filtering by specialty, modality, language, and insurance), Psychotherapy Services (talk therapy across multiple modalities), and Psychiatry Services for medication management. CHE further differentiates through a Mental Fit Hub (educational content portal), Regulatory Support and Survey Preparedness (compliance consulting for facilities), and an internal Corporate Compliance Program. The organization operates as both a direct clinical services provider and a platform connecting patients to over 850 licensed professionals across 47 states.
Differentiator
Problem solved
Functional benefit
Products and services
- Telehealth Services Video-based telepsychotherapy and telemedicine talk therapy delivered remotely to patients from home. CHE providers use video software to connect with adults 18+ for virtual mental health consultations covering anxiety, depression, adjustment disorders, psychosis, behavioral disturbances, and behavioral interventions for medical comorbidities.
- Inpatient Behavioral Health Services On-site behavioral health services delivered to residents of long-term care facilities, skilled nursing facilities, rehabilitation centers, assisted-living residences, and adult day care. Includes psychotherapy, psychological and neuropsychological assessment, behavioral medicine, and medication management to improve quality of life for older adult patients.
- Online Psychiatry Services (Medication Management) Psychiatric services including personalized medication management delivered by psychiatrists and psychiatric nurse practitioners via telehealth. Note: CHE does not prescribe amphetamines or ADHD stimulant medications.
- Regulatory Support and Survey Preparedness Consultation and support services for healthcare facilities on behavioral health care practices and new behavioral health regulations. Addresses Medicare rules of participation (ROP), expanded Federal tag (F-tag) requirements, star ratings, and PDPM reimbursement maximization within CMS regulatory framework.
Quantifiable outcome
- 4.9% customer satisfaction rating (up from 4.6%)
- +2 more outcomes
Companies that use CHE Behavioral Health Services
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles2 records
CHE Behavioral Health Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
CHE Behavioral Health Services partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, key and minor.
- NextGen HealthcarecoreNextGen Healthcare and CHE Behavioral Health Services partnered to increase access to mental health care. CHE selected NextGen Behavioral Health Suite to support its growing network. CHE, licensed in 47 states, began using the platform initially in 14 states. The integrated solution provides access to a single, integrated physical and behavioral health record to treat the whole patient.
- OnCall HealthcoreOnCall Health (OnCall) partnered with CHE Behavioral Health Services to power its patient-facing care programs. OnCall's Telehealth Operations Solution enables CHE to continue its multi-state expansion throughout the USA.
- Providence CarekeyCHE Behavioral Health Services partnered with Providence Care as a multispecialty clinical group dedicated to increasing access to behavioral and mental health services and reducing stigma associated with mental health conditions.
- nView HealthcoreCHE selected nView Health as its platform for measurement-based care. The partnership involves a multi-year license agreement for nView's MBC solutions to help mental health providers track patient progress and deliver better outcomes.
- PhysicianOne Urgent CarekeyCHE Behavioral Health Services partnered with PhysicianOne Urgent Care to expand access to quality mental health services for men and women 18-years and older throughout the United States.
- Black Women in TechnologyminorCHE supports diversity and inclusivity and is proud to fundraise for the non-profit Black Women in Technology. CHE pledges to match all donations made to Black Women in Technology up to $10,000.
Scale indicators12 records
Recent moves9 records
Expansion highlights7 records
CHE Behavioral Health Services competitors and assessment
Company assessmentDirect peers
- Talkspace: Public telehealth therapy and psychiatry platform providing video-based mental health services to adults nationwide — directly comparable to CHE's DTC telehealth channel across similar patient population and payor relationships.
- BetterHelp: Largest direct-to-consumer online therapy platform offering licensed counselor matching and video sessions — competes with CHE Telehealth on consumer brand, provider matching UX, and self-pay/SaaS-style subscription model.
- LifeStance Health: Outpatient mental health platform operating hundreds of in-person clinics and telehealth services — comparable multispecialty group model with psychiatrists, psychologists, and therapists employed across multiple states.
- Headspace Health (Ginger): Combined Headspace/Ginger offers on-demand coaching, teletherapy, and psychiatry under employer and payor contracts — directly comparable to CHE's telehealth + measurement-based care delivery model.
- Cerebral: Telehealth mental health provider offering therapy and medication management for anxiety, depression, and ADHD — competes head-to-head with CHE's adult outpatient psychiatry/therapy service line.
- Lyra Health: Enterprise mental health benefits platform providing therapy and coaching to employees of large employers — comparable to CHE's employer/payor channel and multi-state licensed clinician network.
- Spring Health: Employer-sponsored mental health benefit with precision-matching of therapists and measurement-based outcomes — comparable to CHE's measurement-based care (nView Health) approach and enterprise distribution.
Broad incumbents
- Privia Health: Large multi-specialty physician practice and ambulatory care platform — comparable multispecialty employed-clinician model and value-based payor contracting across multiple states.
Emerging players
- Two Chairs: Outpatient therapy clinic operator with measured-outcomes approach and in-person plus telehealth delivery — comparable multispecialty mental health model with emphasis on matching and outcomes.
Others
- Aveanna Healthcare: Home health and hospice provider with comparable demographic focus on elderly and medically complex patients — relevant peer for understanding reimbursement dynamics and SNF/aging-adjacent care economics relevant to CHE's long-term care channel.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CHE Behavioral Health Services social profiles
Digital presenceCHE Behavioral Health Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
CHE Behavioral Health Services leadership team
Management profileNumber of profiles
Profiles7 records
CHE Behavioral Health Services funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CHE Behavioral Health Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CHE Behavioral Health Services
What does CHE Behavioral Health Services do?
CHE Behavioral Health Services is a multispecialty clinical group of licensed mental health professionals delivering psychotherapy, psychiatric medication management, psychological assessment, neuropsychological testing, and behavioral medicine services. It operates two primary delivery channels: telehealth/telepsychiatry for adults 18+ in 47 states, and on-site inpatient behavioral health services at skilled nursing facilities, long-term care, assisted-living, adult day care, and rehabilitation centers covering 165,000 beds.
Is CHE Behavioral Health Services a public or private company?
CHE Behavioral Health Services is a private company. It is classified as private equity controlled and is currently operating.
When was CHE Behavioral Health Services founded?
CHE Behavioral Health Services was founded in 1994. It employs 501 to 1,000 people.
Where is CHE Behavioral Health Services based?
CHE Behavioral Health Services is headquartered in Carlsbad, United States, in the North America region.
How does CHE Behavioral Health Services make money?
Three revenue lines are on record. Insurance Reimbursement is the primary driver. The others are facility Contracts and self-Pay Telehealth.
Who are CHE Behavioral Health Services's main competitors?
Direct peers on record are Talkspace, BetterHelp, LifeStance Health, Headspace Health (Ginger), Cerebral, Lyra Health and Spring Health. Privia Health is listed as a broad incumbent. Two Chairs is listed as an emerging player. Aveanna Healthcare is listed as an others.
Does CHE Behavioral Health Services have an API?
No public API is recorded for CHE Behavioral Health Services.
What industry is CHE Behavioral Health Services in?
CHE Behavioral Health Services's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLALAEAB, Psychiatry & Medication Management Platforms. Its NAICS code is 621420 and its SIC code is 8093.