SMSAPI
SMSAPI is a Polish CPaaS provider offering an SMS, MMS, VMS, RCS, and WhatsApp messaging gateway with REST API and 200+ integrations, serving 11,500+ business customers across e-commerce, finance, logistics, and technology sectors as a subsidiary of LINK Mobility Group.
- Company typePrivate
- Founded2007
- HeadquartersGliwice, Poland
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What SMSAPI does
SMSAPI, legally LINK Mobility Poland sp. z o. o., is a Polish Communications Platform as a Service (CPaaS) provider founded in 2007 in Gliwice, Poland, and operating as a subsidiary of LINK Mobility Group since the 2017 acquisition. The company operates a proprietary SMS gateway supporting SMS, MMS, Voice Message Service (VMS), RCS, and WhatsApp Business API over REST API and SMPP protocols, with throughput capacity of more than 6 million messages per hour, 99.9% deliverability, and reach into 220+ countries through the parent group's network spanning 30 countries and 700+ employees. Native client libraries cover PHP, Python, Java, C#, JavaScript (Node.js), and Go; the platform exposes OAuth2 token-based authentication, HLR number validation, two-factor authentication (SMS Authenticator), branded alphanumeric sender IDs, and a 2026-launched Model Context Protocol (MCP) server that allows AI agents to send and receive messages programmatically. SMSAPI is ISO 27001:2022 certified, GDPR/DORA/NIS2 compliant, and listed on the Polish UKE integrator registry for public-sector engagements.
Revenue is generated primarily through usage-based per-message pricing (Polish domestic SMS at PLN 0.08-0.16 per message; international at PLN 0.35) plus monthly subscription fees (PLN 49/month) with volume discounts, virtual-number rentals (PLN 99-299/month depending on contract length and number type), and enterprise contracts with 24-month terms for accounts exceeding 100,000 messages monthly. The platform monetizes through four go-to-market motions: API-first developer integration, enterprise field sales with dedicated account consultants, product-led growth via a free 50-message test account and self-service portal, and channel partners across the 200+ integration ecosystem. The customer base of 11,500+ businesses spans e-commerce, financial services, logistics, healthcare, government, NGOs, and technology platforms, with named enterprise users including ING Bank, IKEA Family, CCC, DHL Express, DB Schenker, TikTok, PayPal, JYSK, and MediaMarkt.
The redundant infrastructure spans ATMAN and T-Mobile data centers located 150+ km apart, with continuous 24/7 monitoring from a 10-person Network Operations Center (NOC) team. Distribution combines a self-service web portal (ssl.smsapi.pl), native iOS and Android applications, an enterprise sales function, integration marketplaces, and Zapier-mediated access to 5,000+ third-party applications. The company holds active social, developer, and content channels across LinkedIn, X, Facebook, Instagram, YouTube, and GitHub, supplemented by a Polish-language blog, regular webinars on ClickMeeting, and an inbound PR presence in Polish business media.
SMSAPI firmographics
Firmographics- Name
- SMSAPI
- Legal name
- LINK Mobility Poland sp. z o. o.
- Website
- https://smsapi.pl
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SMSAPI is a Polish CPaaS provider offering an SMS, MMS, VMS, RCS, and WhatsApp messaging gateway with REST API and 200+ integrations, serving 11,500+ business customers across e-commerce, finance, logistics, and technology sectors as a subsidiary of LINK Mobility Group.
- Ownership category
- akta.pro rank
SMSAPI industry classification
Industry- Product category
- Cloud Communications Platform (CPaaS)
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Telecommunications (517)
- SIC
- Telegraph & Other Message Communications (4822), Communications Services, Nec (4899)
- akta.pro primary industry
- SMS/RCS Messaging Platforms (BPAMACAF)
- akta.pro secondary industries
- SMS/MMS & Messaging Marketing Services (Text, RCS, WhatsApp/OTT) (MPAAAIAB), SMS & Mobile Direct Marketing Services (BPAFAKAI)
Keywords
Where SMSAPI is headquartered
LocationHeadquarters
- HQ city
- Gliwice
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
SMSAPI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales
Revenue model
- SMS Message Sending: Primary revenue stream from per-message SMS pricing. Volume-based pricing tiers range from 0.08 PLN to 0.16 PLN per SMS for domestic messages. International SMS charged at 0.35 PLN per message. Revenue scales directly with message volume sent by customers.
- MMS and VMS Messaging: Multimedia Message Service (MMS) priced at 0.30 PLN per message. Voice Message Service (VMS) at 0.10 PLN per 20-second unit for virtual number services. Additional revenue from dedicated receiving numbers.
- Postpaid Subscription: Monthly subscription model at 49 PLN net providing access to the SMSAPI platform. Volume-based pricing with lower per-message rates for higher monthly volumes. Standard contract term of 24 months with custom pricing for accounts exceeding 100,000 monthly messages.
- Virtual Number Services: Monthly rental fees for dedicated SMS/MMS/VMS receiving numbers: 9-digit numbers from 99 PLN (12-month contract) or 149 PLN (perpetual), short codes from 199 PLN (12-month) or 299 PLN (perpetual), VMS dedicated calling numbers from 99 PLN (12-month) or 199 PLN (perpetual).
- HLR Lookup Service: Phone number validation service at 0.05 PLN per HLR lookup, used for database quality maintenance and number validity verification.
- RCS Services: Rich Communication Services including Basic RCS, Single RCS, Conversational RCS, and Brand Agent RCS offered at contact-based pricing for enterprise customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Prepaid - Pay-as-you-go SMS |
| Subscription | Monthly | Postpaid - Volume-based Monthly SMS |
| Unit Pricing | Pay-as-you-go | International SMS |
| Unit Pricing | Pay-as-you-go | MMS Messages |
| Unit Pricing | Pay-as-you-go | HLR Number Lookup |
| Subscription | Monthly | Virtual Numbers (9-digit) |
| Subscription | Monthly | Short Code Numbers |
| Unit Pricing | Monthly | VMS Voice Messages |
| Subscription | Multi-year contract | RCS Rich Communication |
| Subscription | Multi-year contract | Custom Enterprise Volume |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels8 records
SMSAPI product offering
Product offeringCore offering
SMSAPI operates an SMS API gateway and messaging platform enabling businesses to send and receive SMS, MMS, VMS, and RCS messages globally. The platform is delivered through a REST API, SMPP protocol, web-based Customer Panel, and 200+ pre-built integrations with e-commerce, CRM, and marketing automation tools. Additional offerings include two-factor authentication (SMS Authenticator), HLR number validation, WhatsApp Business API access, and an MCP Server for AI agent integration.
Product overview
SMSAPI is a Polish CPaaS (Communications Platform as a Service) provider offering a comprehensive SMS gateway and messaging platform. The core offering consists of the SMS API (REST-based programming interface) and the Customer Panel (web-based management platform), which together enable businesses to send and receive SMS, MMS, and VMS messages globally. The platform supports mass SMS campaigns, transactional notifications, SMS marketing, and two-factor authentication (SMS Authenticator). Additional messaging channels include RCS (Rich Communication Services) and WhatsApp Business API. The platform provides over 200 ready-made integrations with e-commerce platforms (Shopify, WooCommerce, PrestaShop), CRM systems (HubSpot, Salesforce, Base), and marketing automation tools (Zapier, Make). The infrastructure operates with ISO 27001 certification across redundant data centers (ATMAN and T-Mobile) in Poland, processing over 6 million messages per hour with 99.9% deliverability. SMSAPI is part of the LINK Mobility Group, a European mobile communications provider operating in 30 countries.
Differentiator
Problem solved
Functional benefit
Products and services
- SMS API REST-based API enabling developers and businesses to send and receive SMS messages programmatically, with support for single and bulk messaging, delivery reports via webhooks, and integration through official SDKs (PHP, Python, Java, C#, JavaScript/Node.js, Go). Used by enterprises and developers to embed SMS functionality into their own systems.
- Panel Klienta (Customer Panel) Web-based customer portal enabling account management, campaign creation, contact database management, sender ID configuration, subaccount setup, and direct SMS/MMS/VMS sending without technical knowledge. Designed for non-developer business users and SMBs.
- SMS Authenticator (2FA) Two-factor authentication (2FA) service using SMS-delivered verification codes for secure login and transaction verification, designed specifically for financial institutions and meeting DORA regulatory requirements.
- MMS (Multimedia Messaging Service) Multimedia Message Service for sending images, videos, and rich content via mobile networks, priced per message unit. Used by businesses for richer customer communications beyond plain text SMS.
- VMS (Voice Message Service) Voice Message Service for sending voice broadcasts and voice notifications in 20-second units, including dedicated receiving numbers for inbound voice. Used for automated voice communications and reminders.
- HLR (Home Location Register) Lookup Phone number validation service that checks in real-time whether a number is active, ported, or invalid against carrier databases, used to clean and maintain customer contact lists and reduce wasted sends.
- RCS (Rich Communication Services) Rich Communication Services (RCS) offering Basic RCS, Single RCS, Conversational RCS, and Brand Agent RCS variants with rich cards, carousels, action buttons, and video capabilities for modern smartphone users. Contact-based pricing for enterprise customers.
- WhatsApp Business API WhatsApp business messaging integration enabling customer communication via the WhatsApp platform through the official WhatsApp Business API.
- SMSAPI MCP Server Model Context Protocol (MCP) server enabling AI agents and assistants to connect with the SMSAPI gateway for automated SMS sending and receiving, allowing AI-driven customer communication workflows.
Quantifiable outcome
- 69% of SMS messages read within 5 minutes of delivery
- +3 more outcomes
Companies that use SMSAPI
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles5 records
SMSAPI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration61 records
AI capability2 records
Feature9 records
SMSAPI partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- LINK Mobility GroupcoreSMSAPI joined LINK Mobility Group in 2017, gaining access to rich technological backing, specialist support, and expanded service reach. Being part of the largest European mobile communication group allows SMSAPI to offer products and services unavailable to other Polish market players. LINK Mobility operates in 30 countries with over 700 employees.
- ShopifycorePre-built integration enabling Shopify merchants to send SMS notifications for order status updates, abandoned cart recovery, and marketing campaigns directly from their Shopify admin panel.
- HubSpotcoreIntegration with HubSpot CRM and marketing automation platform enabling automated SMS campaigns triggered by customer behaviors, pipeline stages, and marketing workflows.
- ZapiercoreZapier integration allowing SMSAPI connection with 5,000+ applications including Salesforce, Slack, Gmail, Google Sheets, and other popular business tools through automated workflows.
- WooCommercecoreFree WordPress/WooCommerce plugin enabling SMS notifications for order updates, customer follow-ups, and marketing automation for WooCommerce store owners.
- Make (formerly Integromat)coreVisual workflow automation integration enabling complex SMS automation scenarios, multi-step sequences, and cross-platform data synchronization.
- GooglecoreVerified SMS partnership for SMS sender verification and anti-phishing protection. Also includes Google Calendar integration for event reminder SMS and Gmail integration for notification triggers.
- NASKminorCollaboration with NASK and other organizations fighting cybercriminals in SMS phishing filtering and fraud prevention initiatives.
- TÜV NORD PolskaminorAccredited certification body that conducted ISO 27001 certification audit of SMSAPI's information security management system.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
SMSAPI competitors and assessment
Company assessmentBroad incumbents
- Twilio: Global API-first communications platform for SMS, voice, and messaging; the category-defining incumbent that overlaps SMSAPI's developer-centric SMS API model at far larger scale.
- LINK Mobility: SMSAPI's own parent group and the largest European mobile messaging provider, operating across 30 countries with overlapping SMS/CPaaS offerings at group scale.
Direct peers
- Plivo: API-first SMS and voice communications platform targeting developers with SDKs and usage-based pricing, mirroring SMSAPI's core delivery model.
- Vonage (API / formerly Nexmo): Provides programmable SMS, voice, and verification APIs to developers and enterprises, directly comparable to SMSAPI's API-first SMS and 2FA products.
- Infobip: European (Croatia) CPaaS provider offering SMS, RCS, WhatsApp, and omnichannel APIs to enterprises — directly overlapping SMSAPI's product, model, and European focus.
- Sinch: Swedish CPaaS provider delivering A2P SMS, RCS, and messaging APIs across Europe and globally — a close functional and geographic peer to SMSAPI.
- CM.com: Dutch conversational commerce and messaging platform offering SMS, RCS, and WhatsApp APIs to European businesses — a direct regional CPaaS peer.
- MessageBird (Bird): Netherlands-based messaging/CPaaS platform offering SMS, WhatsApp, and omnichannel APIs to European businesses, closely mirroring SMSAPI's offering.
- Esendex: European business SMS and messaging provider serving SMBs and enterprises with bulk SMS, notifications, and APIs — comparable product and customer segment to SMSAPI.
Emerging players
- Telnyx: Developer-focused communications platform with programmable SMS and messaging APIs, overlapping SMSAPI's API-first niche with its own network infrastructure.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
SMSAPI social profiles
Digital presenceSMSAPI compliance and trust
Trust signalCompliance5 records
SMSAPI financial estimates
Financial estimateRevenue estimate
Valuation estimate
SMSAPI leadership team
Management profileNumber of profiles
Profiles1 record
SMSAPI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SMSAPI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SMSAPI
What does SMSAPI do?
SMSAPI operates an SMS API gateway and messaging platform enabling businesses to send and receive SMS, MMS, VMS, and RCS messages globally. The platform is delivered through a REST API, SMPP protocol, web-based Customer Panel, and 200+ pre-built integrations with e-commerce, CRM, and marketing automation tools. Additional offerings include two-factor authentication (SMS Authenticator), HLR number validation, WhatsApp Business API access, and an MCP Server for AI agent integration.
Is SMSAPI a public or private company?
SMSAPI is a private company. It is classified as corporate owned and is currently operating.
When was SMSAPI founded?
SMSAPI was founded in 2007. It employs 51 to 100 people.
Where is SMSAPI based?
SMSAPI is headquartered in Gliwice, Poland, in the Europe region.
How does SMSAPI make money?
Six revenue lines are on record. SMS Message Sending is the primary driver. The others are MMS and VMS Messaging, postpaid Subscription, virtual Number Services, HLR Lookup Service and RCS Services.
Who are SMSAPI's main competitors?
Broad incumbents on record are Twilio and LINK Mobility. Direct peers are Plivo, Vonage (API / formerly Nexmo), Infobip, Sinch, CM.com, MessageBird (Bird) and Esendex. Telnyx is listed as an emerging player.
Does SMSAPI have an API?
Yes. REST API for SMS sending, with support for single and bulk SMS, delivery reports, SMS receiving, HLR number checking, and SMS Authenticator. Authentication via API tokens or OAuth2. Rate limiting of 100 requests per second per IP. Throughput capacity of over 6 million messages per hour. Test mode available with test=1 parameter for testing without costs. Developer documentation is at www.smsapi.pl/docs.
What industry is SMSAPI in?
SMSAPI's product category is Cloud Communications Platform (CPaaS). Its primary akta.pro industry code is BPAMACAF, SMS/RCS Messaging Platforms, with a secondary code of MPAAAIAB, SMS/MMS & Messaging Marketing Services (Text, RCS, WhatsApp/OTT). Its NAICS code is 5171 and its SIC code is 4822.