What Improveit 360 does

Improveit 360 is an enterprise customer relationship management (CRM) and business management platform purpose-built for residential remodeling contractors, home improvement companies, and trade service operators. Founded in 2000 and headquartered in Columbus, Ohio, the company has operated as a subsidiary of EverCommerce, a private commerce-focused software conglomerate. The platform has been built natively on the Salesforce Platform (Force.com) since 2009 and is delivered as a Salesforce Gold ISV Partner application, providing a deeply customized vertical solution that integrates sales pipeline management, project lifecycle tracking, production scheduling, estimating, lead management, and back-office operations into a single system of record. The company extends its product surface through a mobile companion application (RemodelerGo on iOS) and a payments module, while serving customer organizations ranging from approximately 15 to over 500 employees, including franchise networks, multi-location remodelers, manufacturers, and product companies.

The platform generates revenue primarily through annual SaaS subscriptions priced across Professional and Enterprise tiers, augmented by transaction-based payment processing fees (2.50% + $0.30 per transaction). The company also monetizes adjacent services including partner-led financing integrations and a franchise/dealer-network configuration called "One-Org" that allows multi-location operators to manage distributed branches under a unified operational layer. Geographically, the platform is deployed across the United States, Canada, Australia, and the United Kingdom. Improveit 360 maintains a broad integration ecosystem spanning financing (Acorn Finance, Fundbox), quality assurance (GuildQuality), lead generation (ActiveProspect, Think Unlimited), communications (RingCentral, Five9, Calendly), document management (PandaDoc), field intelligence (CompanyCam, Siro, Lumin.ai), accounting (QuickBooks via DBSync), and payments (PaySimple, Paradigm Vendo), positioning itself as a central operating layer for the contractor vertical.

The company's go-to-market relies on a partner channel that includes EverConnect, One-Click Contractor, and Leap/SalesPro, alongside direct sales to enterprise remodeling organizations. Reported named customers include Re-Bath, 3 Blind Mice, Renaissance Development, True Level Concrete, AROCON, FOR Energy, Sure-Dry, Cantey, Matrix Basement Systems, Quality Home Exteriors, Spacemakers, and California Energy Consultant — collectively representing thousands of contractor end-users. The platform is PCI-DSS compliant and emphasizes data centralization, conversion support, and integration depth as core differentiators. The company has not disclosed financial results publicly; its most recent disclosed capital event was a $250,000 financing in 2015, following a $2.0 million round in 2013.

Name

Improveit 360

Legal name

Improveit! 360, LLC

Website

https://improveit360.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Improveit 360 provides an enterprise CRM and business management platform built on Salesforce for residential remodeling contractors and home improvement companies across the US, Canada, Australia, and the UK. It generates revenue through SaaS subscriptions, payment processing fees, and partner-led integrations.

Ownership category

akta.pro rank

Product category

Contractor and Remodeler CRM Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Marketing Automation & Campaign Management CRM (HDAEAFAB)

Keywords

• Remodeler CRM software
• Home improvement CRM
• Contractor business management
• Remodeling project management
• Home improvement sales software

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription CRM Licensing: Annual subscription-based pricing for CRM software access. Multiple tiers including Professional and Enterprise versions. Enterprise contains all Professional features plus extensive sales features for call center support.
2. Payment Processing Fees: Transaction fees on payments collected through the platform. Credit card processing rates as low as 2.50% + $0.30 per transaction. PCI-compliant mobile and online payment collection.
3. Professional Services & Implementation: Includes dedicated conversion team for data migration, implementation planning, training, and ongoing account management. Initial setup calls and customization services provided by certified developers and account managers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Improveit 360 is an enterprise CRM platform purpose-built on the Salesforce Platform for contractors, remodelers, and home improvement companies. It provides end-to-end functionality spanning lead capture, marketing automation, appointment scheduling, sales quoting, project management, payments, and homeowner financing. The company also offers a proprietary iOS mobile field-sales companion (RemodelerGo) and a One-Org multi-location solution for franchises and dealer networks.

Product overview

improveit 360 is an enterprise CRM platform purpose-built on the Salesforce Platform for contractors, remodelers, and home improvement businesses — including franchises and dealer networks. The platform operates as a unified, all-in-one system combining a core CRM engine with interconnected modules: CRM & Lead Management, Marketing Status & Lifecycle Automation, Appointment Scheduling, Online Invoicing & Payments, Project Management, Business Intelligence & Reporting, Homeowner Financing (via Acorn Finance), and Lending (via Fundbox). A proprietary iOS mobile companion app (RemodelerGo) extends field sales capabilities. For franchise and dealer networks, the One-Org solution provides a single shared platform with standardized processes, automated lead distribution, and network-wide reporting. A free CRM ROI Calculator is offered as a lead-generation tool. The platform integrates with a broad ecosystem of third-party tools including lead generation (Active Prospect, EverConnect, Think Unlimited), estimating (One-Click Contractor, Leap, Vendo), sales/contract management (PandaDoc, Company Cam, Siro, Calendly), call centers (Five9, RingCentral), marketing (Hatch, Lumin.ai), and accounting (QuickBooks via DBSync), plus embedded payment processing (PaySimple), customer financing (Acorn Finance), and contractor lending (Fundbox).

Differentiator

Problem solved

Functional benefit

Brands

• RemodelerGo: Proprietary mobile application for field teams enabling GPS navigation, task management, quoting tools, and mobile payment collection.
• improveit 360 Lending
• Acorn Finance

Products and services

• improveit 360 Core CRM Platform Enterprise CRM built on the Salesforce Platform for contractors, remodelers, and home improvement businesses. Provides all-in-one capabilities for lead management, appointment scheduling, sales quoting, project management, payments, financing, and business intelligence across desktop and mobile.
• One-Org Franchise & Dealer Network Solution Single-platform solution for franchise and dealer networks enabling franchisors, franchisees, manufacturers, and dealers to operate under one system with automated lead distribution, network-wide performance oversight, standardized business processes, and royalty reporting.
• RemodelerGo Sales Companion Mobile App Proprietary iOS mobile application for field sales teams enabling GPS navigation to appointments, task and to-do management, in-app quoting, payment collection, and real-time appointment resulting.

Quantifiable outcome

• 79% sales increase in first four months of using improveit 360 Go mobile app
• +3 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• Acorn FinancecoreTechnology or IntegrationAcorn Finance is embedded directly into improveit 360's quote workflow, enabling sales reps to present real-time monthly payment estimates without external tools. Connects homeowners to a network of 30+ lenders offering loans from $1,000 to $100,000. Soft credit checks with no impact to customer credit scores.
• Salesforce AppExchangecoreTechnology or IntegrationAccess to the Salesforce AppExchange ecosystem providing countless third-party applications and APIs for custom integrations with improveit 360.
• GuildQualitycoreStrategic or Co-development PartnerPartnership with GuildQuality for automated customer feedback collection and review generation. When a job is marked complete in improveit 360, GuildQuality reaches out to homeowners, collects feedback, and turns it into visible public reviews. Eliminates manual review chasing and bridges the gap between completed work and visible proof for homeowners.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ServiceTitan: ServiceTitan is a large, well-capitalized field service management and CRM platform serving home service contractors (HVAC, plumbing, electrical, remodeling). It targets the same mid-market and enterprise home services buyer with overlapping CRM, scheduling, and payments functionality.
• JobNimbus: JobNimbus is a CRM and project management platform built specifically for contractors, roofers, and remodelers. It competes head-on with improveit 360 in the same vertical SaaS niche for home improvement professionals, with comparable lead-to-project workflow focus.
• Jobber: Jobber is a field service software platform for small to mid-sized home service businesses including contractors, remodelers, and landscapers. It is a comparable CRM, scheduling, and quoting solution for the contractor market.
• AccuLynx: AccuLynx is a CRM and production management platform for residential exterior contractors, especially roofers and insurance-restoration firms. It overlaps directly with improveit 360 in vertical CRM capabilities for home improvement businesses.
• Housecall Pro: Housecall Pro is a CRM, scheduling, and payment platform built for home service businesses. It serves many of the same contractor and home improvement buyer segments with a more consumer-grade UX and broad feature coverage.
• Buildertrend: Buildertrend is a leading project management, CRM, and customer portal platform for home builders, remodelers, and specialty contractors. It is one of the most direct competitors in serving residential construction and remodeling businesses with all-in-one workflow software.

Broad incumbents

• Salesforce: Salesforce is the underlying horizontal CRM platform on which improveit 360 is built (Gold ISV Partner). Salesforce offers broad CRM/ERP capabilities to large enterprises including remodeling firms, and could choose to expand native vertical workflows that compete with improveit 360.
• HubSpot: HubSpot is a leading horizontal CRM and marketing automation platform used by many home improvement and remodeling businesses. It overlaps with improveit 360's lead management and marketing automation capabilities as part of a broader general-purpose CRM suite.

Emerging players

• CompanyCam: CompanyCam is a visual documentation and project photo platform for contractors and an integration partner of improveit 360. It overlaps with field-team documentation workflows and could evolve into a more direct workflow competitor for home improvement field teams.
• Leap (SalesPro): Leap (formerly SalesPro) is an estimating and sales platform for home improvement contractors and is also a current integration partner of improveit 360. It addresses a partially overlapping buyer and use case (estimating/quoting) within the same remodeling market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks3 records

Key highlights7 records

Customer concentration

• Xx.com/improveit360
• YouTubeyoutube.com/@Improveit360
• Facebookfacebook.com/306226672785497
• LinkedInlinkedin.com/company/535828
• Instagraminstagram.com/improveit360

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Improveit 360