Pace Systems

What Pace Systems does

Pace Systems, Inc. is a privately held, 100% minority-owned technology solutions integrator headquartered in Naperville, Illinois. Founded in 1983, the company delivers converged technology deployments spanning IT services, cybersecurity, managed services, audio-visual integration, physical security systems, software development, and IBEW Local 134/701-affiliated power and cabling for medium and enterprise-level organizations across healthcare, higher education, K-12, government, transportation, and commercial real estate sectors in the Chicagoland region.

The company's product surface covers both proprietary software and professional services. Flagship software includes Pace Scheduler, a cloud-based 24/7 shift scheduling platform used by over 400 public safety and transportation agencies, and Pace Time Tracker, a project-based time management system with ERP and payroll integrations to Microsoft Dynamics SL. Hardware-agnostic open-architecture physical security, AV, and electrical infrastructure are delivered from a single facility combining a warehouse, configuration lab, training rooms, and demo spaces, supported by 230+ product portfolio partnerships with vendors such as HP and HPE.

The business model blends project-based professional services with an expanding recurring revenue layer. Multi-year contracts, managed services with 24/7 support, ThreatOps, and EDR produce subscription-style revenue, while large flagship installations (Wintrust Arena, Daley College MTEC, University of Chicago Booth lecture capture, Cook County courthouses, Illinois Tollway controller cabinets) anchor project work. Go-to-market is enterprise field sales targeting strategic, long-tenured accounts rather than transactional buyers, with MBE, BEP, and CMSDC certifications positioning the firm for Illinois public-sector set-aside procurement.

Name

Pace Systems

Legal name

Pace Systems, Inc.

Website

https://pace-systems.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Pace Systems, Inc. is a minority-owned, Naperville-based integrator delivering converged IT, cybersecurity, managed services, AV, physical security, and electrical-cabling solutions to healthcare, higher education, K-12, and government clients in the Chicagoland region, alongside its Pace Scheduler SaaS used by 400+ public safety agencies.

Ownership category

akta.pro rank

Product category

IT Infrastructure and Converged Technology Services

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Workforce Time, Attendance & Scheduling Administration (BPAAAIAI)

akta.pro secondary industries

Time, Attendance & Scheduling Administration (BPACAIAE), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• IT infrastructure services
• Managed security services
• Audio visual integration
• Physical security systems
• Structured cabling solutions

Headquarters

HQ city

Naperville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services & Infrastructure: Provides IT infrastructure, server/desktop virtualization, enterprise storage, lifecycle management, SharePoint services, service/maintenance contracts, managed services, server/PC deployment services, data center services, wireless solutions, helpdesk, staff augmentation, and cybersecurity solutions.
2. Audio Visual Solutions: End-to-end AV solutions including AV design/engineering, smart classroom/boardroom, digital signage, programming services, distance learning, unified communications, projection systems, tele-presence, and video conferencing.
3. Security Systems: IP-based security solutions including video surveillance, access control, mass notification, IP paging, call towers, RFID, sound evacuation, and service/maintenance contracts.
4. Power & Cabling Solutions: Electrical services including structured cabling, build-out, MDF/data center, renovation, new construction, building automation, green technology, and sustainable energy solutions.
5. Software Services: Custom software development, web applications, workforce management, API integrations, iPhone/Android apps, time and expense reporting, payroll/HR integrations, and custom security solutions. Flagship product Pace Scheduler used by 400+ agencies.
6. Managed Services Provider (MSP): All-in-one MSP service incorporating management and security solutions with 24/7 support, protection, patching, network administration, IT support, warranty management, cloud solutions, backup solutions, and technology roadmap services.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Pace Systems delivers converged end-to-end technology solutions spanning IT infrastructure, cybersecurity, managed services, audio visual, physical security systems, and custom software to medium and enterprise-level organizations in healthcare, higher education, K-12, government, and commercial real estate. The company also provides in-house power and cabling infrastructure through its IBEW Local 134/701 affiliated electrical division, enabling true single-vendor delivery from design and implementation through ongoing service and support. Its flagship proprietary software product is Pace Scheduler, a cloud-based 24/7 workforce scheduling platform used by 400+ agencies.

Product overview

Pace Systems is a diversified technology solutions provider offering a portfolio of proprietary software products and professional services. The core proprietary product is Pace Scheduler, a cloud-based workforce scheduling platform used by 400+ agencies for 24/7 shift management, supplemented by Pace Time Tracker for project-based time management synchronized with ERP/payroll systems. Beyond software, Pace Systems provides end-to-end IT services including managed services, cybersecurity, and IT infrastructure; audio visual solutions; physical security systems (video surveillance, access control, mass notification); and power/cabling solutions. All services are delivered under one roof from their IBEW-affiliated electrical division, enabling true converged technology deployments.

Differentiator

Problem solved

Functional benefit

Brands

• Pace Scheduler: A modern, cloud-based scheduling solution built with 24/7 scheduling in mind, used by over 400 agencies including Police Departments, Sheriff's Offices, Campus Security, Fire Departments, and Public Transportation.
• Pace Time Tracker

Products and services

• Pace Scheduler Cloud-based workforce scheduling solution designed for 24/7 shift management, used by 400+ agencies across police, sheriff, campus security, fire, and public transportation sectors. Modular design supports customization per agency requirements.
• Pace Time Tracker Project-based time management system for project-driven companies that synchronizes to ERP and payroll systems, with mobile time submission, payroll integration, project manager reports, and Microsoft SL integration.
• Information Technology Services Comprehensive IT services for medium and enterprise organizations covering IT infrastructure, server/desktop virtualization, enterprise storage, lifecycle management, SharePoint services, data center services, wireless solutions, helpdesk, and staff augmentation.
• Cybersecurity Services Cybersecurity services including risk assessment, penetration testing, vulnerability scanning, cybersecurity training, and ThreatOps services to protect enterprise and government organizations from cyber threats.
• Managed Services All-in-one Managed Services Provider (MSP) service with 24/7 device support, protection and patching, helpdesk, ThreatOps, EDR endpoint protection, network administration, IT support, warranty management, cloud solutions, backup solutions, and technology roadmap services.
• Audio Visual Solutions End-to-end audio visual solutions including AV design/engineering, smart classroom and boardroom, digital signage, programming services, distance learning, unified communications, projection systems, tele-presence, and video conferencing for enterprise and education clients.
• Security Systems IP-based physical security solutions including video surveillance (IP and CCTV), access control, mass notification, IP paging, call towers, RFID, and sound evacuation systems using hardware-agnostic open-architecture design.
• Power & Cabling Solutions IBEW Local 134/701 affiliated electrical services including structured cabling, data center design build, building automation, electrical distribution, BIM design, fiber optic backbone, UPS systems, and green/sustainable energy solutions compliant with NFPA, NEC, and OSHA.
• Software Development Services Custom software development services including web design, web applications, workforce management, API integrations, iPhone/Android apps, time and expense reporting, payroll/HR integrations, and custom security solutions built with Python, Django, Flask, React, and Vue.
• Strategic Technology Staffing IT staff augmentation service providing specialized candidates including software developers, network engineers, system administrators, IT support, security engineers, database administrators, testers, and project managers.

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability10 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• HPcoreTechnology or IntegrationHP partnership for business PCs, laptops, desktops, and HP Wolf Security solutions. Provides AI PCs, EliteBook, and workstation products with security features like HP Sure Start, HP Sure Click, HP Sure Sense, and HP Wolf Protect & Trace.
• HPEcoreTechnology or IntegrationHP Enterprise partnership providing enterprise-level computing solutions and infrastructure products.
• Electronic Transaction Consultant CorporationminorImplementation/ SI/ Consulting PartnerPartnered with Electronic Transaction Consultant Corporation for Illinois Tollway Revenue Collection System (ITRCS) project providing climate control cabinet solutions.
• IBEW Local 134coreStrategic or Co-development PartnerIBEW Local 134 affiliated electrical operation providing power and cabling solutions. Field installation staff comprises IBEW Local #134 Construction and Communications installers.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• CDW Corporation: CDW is a leading national provider of IT solutions and services to business, government, education, and healthcare customers. It is a broad incumbent competing with Pace Systems in IT infrastructure, managed services, and security across the same verticals.
• Insight Enterprises: Insight is a global IT solutions integrator offering hardware, software, services, and managed solutions. It competes with Pace Systems in IT services, cybersecurity, and converged technology deployments for mid-market and enterprise clients.
• SHI International: SHI is a large IT solutions provider offering hardware, software, services, and lifecycle management. It is comparable to Pace Systems in the converged IT services and procurement motions it runs for enterprise and public-sector customers.

Direct peers

• Presidio: Presidio is a national IT integrator delivering cloud, security, and managed services alongside AV collaboration solutions. It is a direct peer to Pace Systems across the converged IT/AV/security stack for mid-market and enterprise customers.
• ePlus: ePlus provides IT solutions including cloud, security, and managed services to mid-market and enterprise customers. It competes with Pace Systems in IT services, cybersecurity, and converged infrastructure deployments.
• Converge Technology Solutions: Converge is a North American IT services and solutions provider spanning infrastructure, cloud, security, and managed services. It is a direct comparable to Pace Systems in converged technology delivery to mid-market and enterprise customers.

Regional players

• Marco Technologies: Marco is a Midwest-based managed technology services provider offering IT, managed services, cloud, and AV solutions. It is a regional peer competing with Pace Systems across the upper Midwest in similar mid-market and education/healthcare verticals.
• Heartland Business Systems: Heartland is a Midwest IT solutions and managed services provider focused on infrastructure, security, and cloud. It overlaps with Pace Systems in regional enterprise IT services and public-sector contracts.

Emerging players

• When I Work: When I Work is a venture-backed workforce scheduling and time-tracking SaaS platform. It is an emerging competitor in the same category as Pace Scheduler, particularly for shift-based and hourly workforces.
• Deputy: Deputy is a cloud-based employee scheduling, time-tracking, and workforce management platform. It competes directly with Pace Scheduler in the 24/7 shift scheduling category for agencies and hourly workforces.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pace-systems-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pace Systems