BuzzTable
BuzzTable is a New York-based guest management platform founded in 2011 that provides restaurants with a mobile wait list and connected guest engagement application working together.
- Company typePrivate
- Founded2010
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What BuzzTable does
BuzzTable is a private, for-profit software company headquartered in New York and founded in 2011. Per its firmographic description, it operates as a guest management platform and is positioned as the first such platform to combine a mobile wait list with a connected guest engagement application. The company's product surface centers on helping restaurant operators manage waitlists and engage guests through mobile, connected experiences, suggesting a B2B vertical-SaaS model targeting the restaurant industry.
BuzzTable has executed a capital strategy spanning multiple early-stage rounds totaling approximately $26.2M in disclosed funding, including a $25K seed from Entrepreneurs Roundtable Accelerator in May 2011, a $150K raise in December 2011, a $1M round led by Reign Ventures in November 2012, participation in the Microsoft Accelerator program in May 2013, and a $25M Round 2 in June 2013. In July 2015, the company expanded through acquisition of Cogsy, an undisclosed-target restaurant technology company, signaling an intent to broaden beyond core guest management into adjacent restaurant tooling.
The company operates with 101-250 employees per firmographic data, led by CEO Mani Kulasooriya, with a leadership team including VPs of Marketing, Engineering, and Global Delivery, SVPs of Product and Sales & Marketing, and heads of brand and marketing management. The breadth of the executive bench is consistent with a mid-stage operating company, though no recent product launches, partnership announcements, AI capabilities, or revenue disclosures are present in the input data, limiting visibility into current scale and trajectory.
BuzzTable firmographics
Firmographics- Name
- BuzzTable
- Legal name
- Mad Mobile, Inc.
- Website
- https://trycake.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- BuzzTable is a New York-based guest management platform founded in 2011 that provides restaurants with a mobile wait list and connected guest engagement application working together.
- Ownership category
- akta.pro rank
Where BuzzTable is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
BuzzTable business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Payment Processing Fees: CAKE bundles all hardware, software, support, and updates into processing rates. No monthly SaaS fees, no add-on subscriptions. Pricing is customized based on restaurant volume. Processing rate is locked to ensure predictable costs.
- Hardware Included in Processing: All CAKE plans include commercial-grade hardware (POS terminal, customer display, payment reader) with lifetime equipment replacement and upgrades. No separate hardware purchase or leasing required.
- Guest Manager Add-on: Table management and reservation system available as add-on starting at $79/month. Includes floor mapping, wait-list management, and reservation management features.
- POS Wraps Custom Branding: Custom-branded POS wraps turn checkout terminals into brand statements. Restaurants can order custom artwork designs for their POS terminals.
- Gift Cards: Gift card program with custom artwork options. CAKE facilitates gift card sales and redemptions through POS integration. Ordering through eCard Systems partner.
- CAKE Capital Financing: Working capital financing for restaurants. Fixed fee financing (no interest) with payments as percentage of restaurant sales. Loans issued by Celtic Bank. CAKE EZ Pay offers hardware financing with no credit check, no interest, no fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Core - Essential POS for single-location restaurants |
| Transaction based/ take rate | Pay-as-you-go | Growth - Premium tools with white-glove setup |
| Transaction based/ take rate | Pay-as-you-go | Scale/PAYG - Multi-location brands with enterprise support |
| Subscription | Monthly | Guest Manager Add-on - Table and reservation management |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
BuzzTable product offering
Product offeringCore offering
BuzzTable operates a guest management platform that combines a mobile wait list with a connected guest engagement app, enabling hospitality operators to manage queues and interact with guests digitally. The platform is positioned as the first offering to integrate these two capabilities into a unified system for guest flow management.
Product overview
CAKE is a restaurant-first POS platform acquired by Mad Mobile from Sysco in December 2020, now operated as a comprehensive all-in-one restaurant technology solution. The platform consists of a core CAKE POS system complemented by hardware devices (CAKEpop Handheld, Kitchen Display System, Self-Service Kiosk) and integrated software modules (Online Ordering, Loyalty & Marketing, Gift Cards, Guest Manager, Reporting & Analytics). CAKE offers three pricing tiers (Core, Growth, Scale) with no monthly SaaS fees—costs are built into processing rates. The platform integrates with hundreds of third-party applications including Olo, DoorDash, Uber Eats, 7shifts, QuickBooks, Restaurant 365, and Crunchtime. Financing options include CAKE Capital for business growth and CAKE EZ Pay for hardware. The system is backed by Sysco partnership and powered by AWS for AI capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- CAKEpop: Handheld POS device - the smallest, lightest, most durable handheld POS on the market for tableside ordering and payment.
- CAKE Capital
- CAKE EZ Pay
Products and services
- BuzzTable Guest Management Platform The BuzzTable Guest Management Platform is an integrated software system designed for hospitality venues. It combines a mobile wait list with a connected guest engagement app, enabling operators to manage guest queues digitally and interact with guests before, during, and after their visit.
- BuzzTable Mobile Wait List The mobile wait list is a component of the BuzzTable platform that allows hospitality guests to join and monitor their place in a venue's queue via a mobile interface, reducing friction associated with traditional in-person wait management.
- BuzzTable Guest Engagement App The guest engagement app is a connected component of the BuzzTable platform that enables hospitality venues to communicate with, inform, and engage guests throughout their visit experience. It operates as the engagement layer tied to the mobile wait list.
Quantifiable outcome
- Online orders average 30% more than call-ins with built-in upsell suggestions at checkout
- +3 more outcomes
Companies that use BuzzTable
Customer profileNamed customers13 records
Segments9 records
Ideal customer profiles1 record
BuzzTable technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability2 records
Feature11 records
BuzzTable partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core, flagship and minor.
- AWScorePartnership announced April 2024 for Restaurant AI development. AWS provides cloud infrastructure and AI capabilities for CAKE's restaurant analytics and reporting features.
- Elo TouchcorePartnership announced November 2023 as GTM (Go-to-Market) partner for restaurant solutions. CAKE launched on latest Elo hardware in March 2024 with new UI, KDS, and CAKEpop mobile POS device.
- SyscoflagshipSysco partnership is CAKE's flagship distribution channel. Sysco built and launched mobile ordering solution for all Sysco restaurant customers (June 2019). CAKE acquired from Sysco in December 2020. Sysco refers restaurant customers to CAKE POS with coordinated switching support and dedicated Sysco support line (888.979.7225). Sysco opens new hubs near CAKE POS HQ for partnership activities.
- OlocoreIntegration for seamless online ordering from placement to delivery. Olo handles online ordering while CAKE manages POS and operations. Used by multi-location brands like Mia's Table.
- 7shiftscoreEmployee scheduling and labor management integration. Available for PAYG/multi-location operators requiring staff management.
- DoorDashcoreDelivery integration through CAKE Marketplace. Restaurants can offer DoorDash delivery without separate integration setup.
- Uber EatscoreDelivery integration available via CAKE Marketplace. Uber Eats delivery available through CAKE POS.
- QuickBooks (via Shogo)coreAccounting integration powered by Shogo. Automatically syncs POS data with QuickBooks for simplified accounting.
- EpsoncorePreferred printing hardware partner for thermal receipt printers, impact printers, and label printers. Epson TM-M3001-NT used in customer case studies.
- CoverdashcoreBusiness insurance integration. CAKE POS + Coverdash enables instant insurance quotes right from the POS system. Available on Growth plan.
- CrunchtimecoreKitchen display system (KDS) integration. Crunchtime Kitchen brings order and coordination to kitchen operations. Used by Mia's Table.
- LRS (Location Tracking)coreTable tracker technology that guides staff directly to guests. Boosts food delivery speed for limited-service restaurants.
- FishermanminorWebsite design solutions partner through CAKE POS. Restaurants can launch modern, optimized websites seamlessly connected with CAKE POS.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
BuzzTable competitors and assessment
Company assessmentEmerging players
- Resy: American Express-owned reservation and guest management platform for restaurants, overlapping directly with CAKE's Guest Manager module. Resy competes most directly in the reservation/waitlist slice of CAKE's offering rather than the full POS stack.
Direct peers
- Toast: Public restaurant POS platform and CAKE's primary named competitor, offering POS hardware, payment processing, online ordering, loyalty, and team management. Toast's scale, brand recognition, and integrated operating system make it the most directly comparable anchor for evaluating CAKE.
- Clover: Fiserv-owned POS platform with restaurant-grade hardware, payments, and an app marketplace. Clover competes head-to-head with CAKE in SMB and mid-market restaurants, and is explicitly referenced on CAKE's comparison pages.
- SpotOn: Restaurant and SMB POS provider combining payments, POS, marketing, and online ordering, with a particular focus on independent and multi-location operators. SpotOn is named on CAKE's POS comparison pages as a direct switch-out competitor.
- TouchBistro: iPad-based restaurant POS with integrated payments, online ordering, reservations, and loyalty, primarily serving SMB and mid-market full-service operators. TouchBistro competes with CAKE across nearly the same product surface and customer segments.
- Square for Restaurants: Block's restaurant-specific POS offering built on Square's payments platform, targeting the same SMB and multi-location operators as CAKE with POS, online ordering, and payroll. Square's transparent flat-rate pricing and broad consumer brand make it a leading direct comparison.
- Heartland Restaurant (Global Payments): Global Payments' restaurant-focused POS and payments suite for SMB and enterprise operators. Heartland is referenced by CAKE as a switch-from competitor and operates in the same integrated POS-plus-payments category.
- Lavu: Restaurant POS platform with POS, online ordering, and payments aimed at small and mid-sized operators. Lavu is explicitly listed by CAKE as one of the legacy systems its Growth tier is designed to displace.
Broad incumbents
- Lightspeed Restaurant: Multi-vertical commerce platform with a restaurant-specific POS offering covering POS, online ordering, and payments for SMB and mid-market operators. Lightspeed competes with CAKE in the mid-market while also serving retail and golf, making it a broader incumbent.
- NCR Aloha (Oracle Food & Beverage): Enterprise restaurant POS platform under NCR/Oracle Food & Beverage, serving large chains and franchise operators. CAKE has an Aloha API partnership to extend Aloha with mobile ordering, positioning NCR as a broader incumbent CAKE complements rather than directly replaces at the very top of the market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
BuzzTable social profiles
Digital presenceBuzzTable financial estimates
Financial estimateRevenue estimate
Valuation estimate
BuzzTable leadership team
Management profileNumber of profiles
Profiles8 records
BuzzTable subsidiaries and ownership
Company hierarchySubsidiaries4 records
BuzzTable funding detail
Funding detailFunding overview
Funding rounds5 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BuzzTable M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BuzzTable
What does BuzzTable do?
BuzzTable operates a guest management platform that combines a mobile wait list with a connected guest engagement app, enabling hospitality operators to manage queues and interact with guests digitally. The platform is positioned as the first offering to integrate these two capabilities into a unified system for guest flow management.
Is BuzzTable a public or private company?
BuzzTable is a private company. It is classified as venture growth investor backed and is currently operating.
When was BuzzTable founded?
BuzzTable was founded in 2010. It employs 101 to 250 people.
Where is BuzzTable based?
BuzzTable is headquartered in New York, United States, in the North America region.
How does BuzzTable make money?
Six revenue lines are on record. Payment Processing Fees are the primary driver. The others are hardware Included in Processing, guest Manager Add-on, POS Wraps Custom Branding, gift Cards and CAKE Capital Financing.
Who are BuzzTable's main competitors?
Resy is listed as an emerging player. Direct peers are Toast, Clover, SpotOn, TouchBistro, Square for Restaurants, Heartland Restaurant (Global Payments) and Lavu. Broad incumbents are Lightspeed Restaurant and NCR Aloha (Oracle Food & Beverage).
Does BuzzTable have an API?
No public API is recorded for BuzzTable.