Judge.me

What Judge.me does

Judge.me is a cloud-based reviews platform purpose-built for the Shopify ecosystem, founded in 2015 and headquartered in London, UK. The company provides automated collection and display of product and store reviews through 16+ configurable widgets, supporting photo, video, and Q&A formats in 38 languages. The platform integrates with 160+ third-party tools including email marketing (Mailchimp, Klaviyo, Dotdigital), social commerce (TikTok Shop, Meta Shop), search (Google Shopping), and loyalty programs (LoyaltyLion, Smile.io), creating an embedded position in merchant workflows.

Core technology centers on an embedded Shopify app with API-first architecture, a verified buyer badge system that authenticates reviewers through order matching, and an expanding AI layer that includes review summarization, sentiment-driven publishing, one-click reply generation, and translation. Recent platform integrations include Shopify Flow for automated review requests across email, SMS, and WhatsApp, and Shopify Sidekick for AI-assisted merchant queries. Judge.me maintains SOC 2 Type 2 and ISO 27001 certifications with a 100/A security rating, supporting enterprise merchant adoption.

The business model is a freemium SaaS structure: a Free plan with core review collection and display features, and a paid Awesome plan at a flat $15/month with no order caps or usage fees. GTM is product-led growth through the Shopify App Store (where Judge.me holds the #1 reviews app position with a 5.0/5 rating and Shopify Innovation Awards 2025 recognition), supplemented by tech and agency partner programs. The platform reports 669K+ active Shopify merchants globally, 127M+ verified reviews collected, and $98B+ in associated global commerce. The company operates with 11-50 employees across product, engineering, and customer support functions, including co-founder and CTO Linh Dam.

Name

Judge.me

Legal name

Judge.me Ltd

Website

https://judge.me

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Judge.me is a Shopify-native SaaS platform that helps ecommerce merchants collect, display, and syndicate verified product and store reviews via widgets, AI-powered summaries, and 160+ integrations across global markets.

Ownership category

akta.pro rank

Product category

Ecommerce Review Management Software

SIC

Retail-Nonstore Retailers (5960)

akta.pro industry

PRIMARYBPAMAGAH

Price Comparison, Deals, Cashback & Loyalty Shopping Platforms

Business & Public Services/Web, Mobile & Digital Platforms/E-commerce Marketplaces & Shopping Platforms

SECONDARYCRAFANAD

Live Shopping Platforms

Consumer Products & Retail/E-commerce & Marketplaces/Social Commerce Platforms

Keywords

• Product review software
• Shopify reviews app
• Customer review platform
• Ecommerce review collection
• Store review management

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Plans: Two-tier freemium model: Free plan with core review collection/display features; $15/month Awesome plan unlocking advanced widgets, AI features, Google Shopping syndication, Klaviyo integrations, and referral programs. No order caps, usage fees, or growth tax regardless of merchant scale.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels12 records

Core offering

Judge.me builds a Shopify-native SaaS reviews platform comprising the Product Reviews app and the Store Reviews app, which automate collection of verified product and store reviews (with photo, video, and Q&A support) and display them through 16+ customizable widgets. The platform uses AI for review summarization, sentiment analysis, and translation across 38+ languages, and syndicates reviews to Google Shopping, TikTok Shop, Meta Shop, and other channels via XML feeds and 160+ native integrations.

Product overview

Judge.me is a unified product and store reviews platform built primarily for Shopify merchants, combining review collection, display, syndication, and AI-powered analysis into a single SaaS solution. The core platform consists of the Product Reviews app (for collecting and displaying product-level ratings with photo/video support and verified buyer badges) and the Store Reviews module (for brand-level credibility). The main Review Widget is the primary display component on product pages, supported by the Star Rating Badge for collection and product pages, and supplemented by multiple carousel and grid widgets (Cards Carousel, Testimonials Carousel, Videos Carousel, Reviews Grid) for home page and cross-page display. AI-powered capabilities include the AI Review Summary widget, AI Review Highlights, One-click AI Review Reply, and AI-powered Review Publishing for automated moderation. Syndication features push reviews to Google Shopping, TikTok Shop, and Meta Shop. The platform includes a full suite of supplementary widgets (Q&A, Trust Badge, Medals, Counters, Referral, Happy Customers page) and integrations with Shopify Flow, Shopify Sidekick, Mailchimp, Dotdigital, Etsy, AliExpress, and 160+ other tools. Pricing is structured around a Free plan and an Awesome plan ($15/month) for advanced features.

Differentiator

Problem solved

Functional benefit

Products and services

• Product Reviews App The Judge.me Product Reviews app for Shopify merchants automates collection of verified product reviews with star ratings, photos, videos, and Q&A, then displays them through customizable widgets on product pages. It supports automated review requests via email, web push, SMS, QR codes, and Shopify Flow triggers, with Verified Buyer badges tied to order matching for authenticity.
• Store Reviews App The Judge.me Store Reviews app collects and displays store-level ratings and reviews separate from individual product reviews, enabling merchants to build overall brand credibility via widgets such as the All Reviews Counter, Verified Reviews Counter, Judge.me Medals, and Floating Reviews Tab, plus a Happy Customers page.
• Review Widgets Suite A suite of 16+ customizable display widgets for Shopify stores including the Review Widget, Star Rating Badge, Cards Carousel, Videos Carousel, Testimonials Carousel, Reviews Grid, Q&A widget, Floating Reviews Tab, Pop-up Reviews, Happy Customers page, Judge.me Medals, Verified Reviews Counter, All Reviews Counter, UGC Instagram Shopping, Reviews Carousel (Classic), Referrals, Customer Accounts widgets, and Snippets.

Quantifiable outcome

• Sell more with consumer confidence at every stage of growth
• +2 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability7 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core and secondary.

• MailchimpcoreTechnology or Integration · 10 February 2026Mailchimp integration announced Feb 2026 as part of Mailchimp's ecommerce feature expansion. Judge.me enables review request automation and campaign triggers within Mailchimp for merchants using both platforms.
• ShopifycoreTechnology or IntegrationPrimary platform partner and distribution channel. Judge.me is the #1 reviews app on Shopify with Built for Shopify designation and Innovation Awards 2025 recognition. Deep native integration with Shopify's ecommerce platform, themes, and admin systems.
• Google ShoppingcoreTechnology or IntegrationOfficial syndication partner for automatic product reviews XML feed to Google Shopping. Uses SKU, MPN, and GTIN as product IDs for accurate review display.
• TikTok ShopcoreTechnology or IntegrationOfficial integration partner enabling review syndication to TikTok Shop. Expanded to Japan and EU/UK regions for social commerce presence.
• Meta ShopcoreTechnology or IntegrationOfficial integration partner for syncing verified reviews to Meta Shop for Facebook and Instagram commerce.
• Google Business ProfilesecondaryTechnology or IntegrationIntegration partner enabling import of Google Business Profile reviews to boost store credibility.
• KlaviyocoreTechnology or IntegrationEmail marketing integration partner. Review data syncs with Klaviyo for automated email campaigns triggered by review activity.
• LoyaltyLionsecondaryTechnology or IntegrationLoyalty program integration partner enabling combined review and loyalty reward strategies.
• Shop AppcoreTechnology or IntegrationJudge.me Picks featured on Shop Mini with curated top-reviewed products. Link Data shared with Shopify Shop app for review display.
• EtsysecondaryTechnology or IntegrationEtsy review import and sync partner. Manual product matching for accurate review syncing between Etsy and Shopify stores.
• DotdigitalsecondaryTechnology or IntegrationEmail marketing platform integration. Sync review data with Dotdigital to trigger targeted automated marketing campaigns.
• Smile.iosecondaryTechnology or IntegrationLoyalty rewards integration partner for combining review collection with loyalty program incentives.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Stamped.io: Stamped is a Shopify reviews and loyalty platform offering product reviews, Q&A, and a loyalty engine. It overlaps with Judge.me on reviews collection, AI moderation, and Google Shopping syndication, and is also a major migration source for Judge.me's import tools.
• Junip: Junip is a Shopify-native product reviews app focused on brand storytelling and verified reviews for SMB brands. It is a direct competitor within the Shopify App Store reviews category and competes for the same early-stage and scaling merchant segments.
• Loox: Loox is a Shopify-native photo reviews app focused on visual UGC and referrals. It directly competes with Judge.me on photo review display, referral programs, and import/migration tools (Judge.me offers auto-import from Loox), serving the same SMB Shopify merchant base.
• Yotpo: Yotpo is a leading e-commerce reviews, UGC, and visual marketing platform with deep Shopify integration. It is the most direct competitor to Judge.me, serving overlapping customer segments (SMB to enterprise) with reviews, photo/video UGC, SMS, and loyalty products that Judge.me cannot match on bundle size.
• Okendo: Okendo is a Shopify-centric UGC, reviews, and quizzes platform favored by mid-market and enterprise Shopify Plus brands. It competes head-to-head with Judge.me on AI-powered review display, Klaviyo/Mailchimp integrations, and high-end widget experiences.

Broad incumbents

• Trustpilot: Trustpilot is a global, open reviews platform that operates across many e-commerce platforms beyond Shopify. It offers open review collection, branded trust profiles, and SEO-driven review assets that can substitute for Shopify-native review tools at the brand credibility layer.
• Klaviyo: Klaviyo is the dominant Shopify email/SMS marketing platform that has expanded into reviews and customer data integration. With deep brand recognition and large enterprise footprint, Klaviyo represents a bundling threat to Judge.me's review-plus-email workflows and was explicitly named in Judge.me's competitive landscape.
• Bazaarvoice: Bazaarvoice is an enterprise reviews and consumer insights platform serving large omnichannel retailers. While not Shopify-native, it competes for the same enterprise merchants Judge.me is increasingly targeting with its Enterprise Giants tier and SOC 2/ISO 27001 certifications.
• PowerReviews: PowerReviews is an enterprise UGC and ratings platform focused on large omnichannel retailers. It competes in the same enterprise-grade, compliance-driven segment Judge.me is targeting through SOC 2 Type 2/ISO 27001 certifications and its Enterprise Giants tier.

Emerging players

• REVIEWS.io: REVIEWS.io is a multi-platform reviews solution (Shopify, BigCommerce, Magento, WooCommerce) with a strong European footprint. It offers comparable review collection, AI summaries, and Google Shopping syndication, and serves as a multi-platform alternative that may chip away at Judge.me's Shopify-only specialization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/judgedotme
• YouTubeyoutube.com/@Judgeme
• LinkedInlinkedin.com/company/judgeme
• Facebookfacebook.com/judgedotme

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Judge.me