SwiftCloud
SwiftCloud is a private SaaS company that builds integrated CRM, e-Docs, e-Sign, payments, and scheduling software on a social-network backend, serving over 30,000 small and mid-sized service businesses across Home Services, Rentals, Activity & Sports, Real Estate, and Coaching verticals.
- Company typePrivate
- Founded2014
- HeadquartersLas Vegas, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SwiftCloud does
SwiftCloud, Inc. is a private software company founded in 2014 and headquartered in Charleston, SC (with a Las Vegas mailing address also referenced). The company designs and develops integrated business software for small and mid-sized service providers, built on a proprietary social-network backend that supports client portals, multi-product sales tracking, and unified contact histories. Its core product is Swift CRM, layered with an extensive suite of e-Doc and e-Sign modules (waivers, forms, AI Human SOP, HR Docs, E-Petitions), finance tools (invoice software, membership/auto billing), and communication tools (SwiftPhone, Swift Email, AI Chatbot). The company claims over 30,000 customers and lists enterprise logos including Allianz, AstraZeneca, Siemens, ASPCA, Subway, and Verizon alongside a long-tail SMB base in verticals such as Home Services, Rentals, Activity & Sports, Real Estate, and Coaches & Consultants.
The platform differentiates on customization: codeless form building with if-then logic, drag-and-drop editing, customizable Sales Opportunity Types, asset tracking for service trucks or rental units, and quote-to-cash acceleration through invoice cloning. API-first architecture supports integrations with Zapier, over a dozen other platforms, Stripe for billing, Google Calendar for scheduling, and a dozen-plus custom WordPress plugins. SwiftCloud describes itself as 70% software company and 30% agency, offering both self-serve onboarding (7-day free trial) and hands-on migration assistance.
Go-to-market is a hybrid product-led growth plus sales-assisted motion, with self-serve onboarding, a template marketplace, free customization for qualified clients, and certified partnerships with Google, Microsoft, Meta, and Outbrain for paid acquisition. Revenue is generated via subscription (starting at $27/month), with a metered/usage-based pricing model introduced in SwiftCloud 3.0 (2024) and transaction fees on receivables in some verticals. The company is bootstrapped with no disclosed funding rounds, and its 2024 strategic actions include the SwiftWaiver.com acquisition and the 3.0 platform launch with AI capabilities.
SwiftCloud firmographics
Firmographics- Name
- SwiftCloud
- Legal name
- SwiftCloud, Inc.
- Website
- https://swiftcrm.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SwiftCloud is a private SaaS company that builds integrated CRM, e-Docs, e-Sign, payments, and scheduling software on a social-network backend, serving over 30,000 small and mid-sized service businesses across Home Services, Rentals, Activity & Sports, Real Estate, and Coaching verticals.
- Ownership category
- akta.pro rank
SwiftCloud industry classification
Industry- Product category
- Small Business CRM Software
- NAICS
- Software Publishers (5132), Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Marketing Automation & Campaign Management CRM (HDAEAFAB)
- akta.pro secondary industries
- Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Document Creation & Office Suites (BPAMAMAD), Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)
Keywords
Where SwiftCloud is headquartered
LocationHeadquarters
- HQ city
- Las Vegas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SwiftCloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription CRM: Core CRM software subscription starting at $27/month with tiered plans based on usage volume. Annual plans available with savings. 7-day free trial with volume limits during trial period.
- Metered/Usage-Based Pricing (3.0): Moving to micro-transaction based metered billing where heavy users pay more while small businesses with simple needs pay very little or get certain parts free. Software scales cost as business grows.
- Transaction Fees on Receivables: For invoicing/billing products specifically designed for service professionals, may be free to use subject to percentage of receivables, allowing easy startup with costs scaling as collections occur.
- Professional Services & Customization: Semi-custom software development and unique configuration services for complex client needs. Free setup assistance for qualified clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard CRM Package starting at $27/month |
| Subscription | Annual | Annual Plans with Savings |
| Usage-based | Pay-as-you-go | Metered Usage (SwiftCloud 3.0) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels11 records
SwiftCloud product offering
Product offeringCore offering
SwiftCloud sells a subscription-based CRM and business workflow platform for small service-based businesses, combining contact and pipeline management, electronic documents with legally binding e-Sign, payments, scheduling, marketing automation, and communication tools on a single social-network backend. The suite includes add-on modules such as waiver software, invoice software, membership billing, HR docs, AI chatbot, and AI Human SOP, and is complemented by a free template library and white-label branding.
Product overview
SwiftCloud is a platform-plus-modules architecture built on a social network backend. The core offering is Swift CRM software for small business sales and customer management, supplemented by an integrated suite of e-Docs and e-Sign products including e-Sign Software, Waiver Software, AI Human SOP, E-Petitions, and HR Docs. Additional modules include communication tools (AI Chatbot), finance tools (Invoice Software, Membership & Auto Billing), and a template library (SwiftCloud Templates). A coaching-specific sub-brand called Swift Coach extends the platform for coaching businesses. SwiftCloud positions itself as 70% software company and 30% agency, offering both self-service and hands-on configuration support.
Differentiator
Problem solved
Functional benefit
Brands
- SwiftPhone: Communication platform for business phone services
- Swift Email
- AI Chatbot
- SwiftCoach
- SwiftLocal
Products and services
- Swift CRM (CRM Software) Web-based online small business CRM for managing sales pipelines, contacts, marketing, calendar, scheduling, billing, invoicing, and team collaboration. Built on SwiftCloud's social network backend with client portal capabilities and targeted at small service-based businesses.
- e-Sign Software Legally binding electronic signature functionality integrated with the e-Docs platform, supporting contracts, waivers, and documents with if-then logic, media embedding, and data validation for service businesses.
- Waiver Software Electronic waiver software enabling signature on phone, tablet, kiosk, and website with address autofill, email validation, SMS piping, and media embedding capabilities, targeting activity and sports operators.
- AI Human SOP
Quantifiable outcome
- Automated workflows reduce manual data entry and administrative overhead
- +2 more outcomes
Companies that use SwiftCloud
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
SwiftCloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature4 records
SwiftCloud partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- ZapiercoreIntegration compatibility with Zapier's automation platform, enabling connections between SwiftCloud and 5,000+ third-party applications. Part of over a dozen integration platforms supported.
- WordPresscoreSwiftCloud plays well with WordPress with over a dozen custom plugins developed. Worked on over 200 WordPress sites. WordPress contact forms, helpdesk ticket systems, lead capture, and popups can connect to SwiftCloud CRM.
- SwiftWaiver.comcoreSwiftCloud acquired SwiftWaiver.com to expand its e-Doc & e-Sign suite of offerings. The acquisition brings complete activity management suite capabilities.
- StripecoreStripe powers SwiftCloud's billing portal and payment processing infrastructure. Billing.stripe.com used for customer billing management.
- YouTubeminorYouTube channel (@swift-cloud) for training content and product marketing. Part of video marketing strategy.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
SwiftCloud competitors and assessment
Company assessmentBroad incumbents
- Freshsales (Freshworks): Freshsales is Freshworks' AI-powered CRM for SMBs and mid-market with sales automation, integrated email, and workflow features — competing with SwiftCloud in the SMB CRM-plus-automation category.
- HubSpot: HubSpot offers a CRM platform with marketing automation, sales pipelines, and integrated workflows targeted at SMBs and mid-market — the same core customer base as SwiftCloud, but with vastly broader scale and funding.
- Zoho CRM: Zoho CRM is part of the broader Zoho suite of 40+ business apps targeting SMBs, offering comparable CRM, document, e-sign, and workflow capabilities — a broad-suite incumbent at price points similar to SwiftCloud.
Direct peers
- Jobber: Jobber is a CRM and field service management platform specifically built for home service businesses (cleaning, HVAC, landscaping) — directly competing with SwiftCloud's primary Home Services vertical with deeper industry-specific workflows.
- HoneyBook: HoneyBook provides a CRM-like clientflow platform for service-based SMBs including contracts, invoices, scheduling, and payments — directly overlapping with SwiftCloud's integrated suite model and SMB service-business positioning.
- Dubsado: Dubsado is a business management platform for coaches, creatives, and service providers offering CRM, contracts, invoicing, and workflows — a near-identical SMB service-business value proposition to SwiftCloud's Coaches & Consultants segment.
- Pipedrive: Pipedrive is a sales-focused CRM targeting SMBs with pipeline management and workflow automation — competing with SwiftCloud's core Swift CRM product for SMB sales teams.
- Keap (Infusionsoft): Keap combines CRM, marketing automation, and invoicing for small service businesses — overlapping directly with SwiftCloud's SMB CRM-plus-automation positioning and target customer.
Emerging players
- ServiceTitan: ServiceTitan is a vertical software platform for commercial and residential service businesses with CRM, scheduling, and dispatch — competing with SwiftCloud in home services but focused on larger contractors with deeper operational features.
- Bitrix24: Bitrix24 offers a free/cheap CRM with task management, document management, and collaboration tools for SMBs — a budget-suite competitor to SwiftCloud's integrated CRM-plus-docs-plus-workflow approach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
SwiftCloud social profiles
Digital presenceSwiftCloud compliance and trust
Trust signalCompliance2 records
SwiftCloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
SwiftCloud leadership team
Management profileNumber of profiles
Profiles1 record
SwiftCloud subsidiaries and ownership
Company hierarchySubsidiaries1 record
SwiftCloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SwiftCloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SwiftCloud
What does SwiftCloud do?
SwiftCloud sells a subscription-based CRM and business workflow platform for small service-based businesses, combining contact and pipeline management, electronic documents with legally binding e-Sign, payments, scheduling, marketing automation, and communication tools on a single social-network backend. The suite includes add-on modules such as waiver software, invoice software, membership billing, HR docs, AI chatbot, and AI Human SOP, and is complemented by a free template library and white-label branding.
Is SwiftCloud a public or private company?
SwiftCloud is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SwiftCloud founded?
SwiftCloud was founded in 2014. It employs 11 to 50 people.
Where is SwiftCloud based?
SwiftCloud is headquartered in Las Vegas, United States, in the North America region.
How does SwiftCloud make money?
Four revenue lines are on record. Subscription CRM is the primary driver. The others are metered/Usage-Based Pricing (3.0), transaction Fees on Receivables and professional Services & Customization.
Who are SwiftCloud's main competitors?
Broad incumbents on record are Freshsales (Freshworks), HubSpot and Zoho CRM. Direct peers are Jobber, HoneyBook, Dubsado, Pipedrive and Keap (Infusionsoft). Emerging players are ServiceTitan and Bitrix24.
Does SwiftCloud have an API?
Yes. SwiftCloud provides APIs (software to connect other software) with both inbound and outbound API capabilities, import and export options. The platform is compatible with 'Software Bridge Systems' like Zapier and a dozen others, including at least one open-source option.
What industry is SwiftCloud in?
SwiftCloud's product category is Small Business CRM Software. Its primary akta.pro industry code is HDAEAFAB, Marketing Automation & Campaign Management CRM, with a secondary code of HDAEAHAI, Enterprise Work Management & Collaborative Workflow Platforms. Its NAICS code is 5132 and its SIC code is 7372.