Sulzbacher Center

What Sulzbacher Center does

Sulzbacher Center is a Jacksonville, Florida-based 501(c)(3) nonprofit founded in 1995 that operates a comprehensive continuum of care for individuals and families experiencing homelessness or poverty. Its service portfolio spans emergency and permanent housing (Downtown Campus, Sulzbacher Village, the CHOP program for chronically homeless offenders), federally qualified health center services delivered through the Duval Family Health Center and satellite sites (Beaches Health Center, Ribault High School school-based clinic), street and mobile outreach via HOPE Teams and the Housing & Hope on Wheels bus, early childhood education at the FIVE Star-rated Crawford Early Learning Center, after-school programming, behavioral health and substance abuse services (newly licensed in 2024), workforce development through the Culinary Arts Program and partnerships with Goodwill Industries of North Florida and Florida State College at Jacksonville, and food services serving roughly 1,500 meals daily. The organization was co-founded by the City of Jacksonville, United Way of Northeast Florida, and area businesses, and it maintains a large ecosystem of municipal, state, federal, and nonprofit partners.

The underlying technology footprint is conventional and not a differentiator: a Neon One-powered website, the Sterling Volunteers platform for volunteer scheduling and background checks, and standard clinical/administrative systems supporting FQHC operations. There is no proprietary software product, mobile application, or distinct technical platform. Core intellectual capital resides in regulatory credentials (FQHC status since 2001, CARF accreditation in 2023, FTCA coverage, Florida Substance Abuse Treatment Licensure in 2024), 30 years of operating history, and an extensive referral and partnership network.

Revenue is generated from a diversified mix of streams typical of large multi-service nonprofits: federal HRSA grant funding tied to FQHC status, City of Jacksonville and State of Florida Department of Children and Families contracts, VA partnership funding, individual and corporate donations, volunteer group meal sponsorships ($150–$500 per shift), and a small earned-income component from the Inside the Box catering social enterprise. All services to clients are provided free of charge. Specific revenue figures are not publicly disclosed on accessible pages, though Form 990 filings are available for review.

Name

Sulzbacher Center

Legal name

Sulzbacher Center

Website

https://sulzbacherjax.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Sulzbacher Center is a Jacksonville, Florida-based 501(c)(3) nonprofit that provides emergency and permanent housing, federally qualified healthcare, street outreach, early childhood education, and workforce development services to homeless and low-income individuals and families across Duval County.

Ownership category

akta.pro rank

Product category

Homeless and Social Services

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Resident Support Services (RA Training Support, On-Call Coordination, Crisis Response Liaison) (EDAEAFAM), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Homeless services
• Emergency housing
• Federally qualified health center
• Social services nonprofit
• Workforce development

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Donations and Charitable Contributions: The organization relies heavily on individual donations, corporate sponsorships, and charitable contributions. The website features prominent donate buttons and volunteer sponsorship opportunities for meal programs.
2. Healthcare Services Revenue: As a Federally-Qualified Health Center (FQHC), Sulzbacher receives federal grant funding under the Health Center Program and generates revenue from healthcare services provided to patients regardless of ability to pay.
3. Meal Sponsorship Program: Groups and organizations sponsor meals at the Downtown Campus. Sponsorship rates range from $150 for breakfast to $500 for dinner shifts, helping cover meal preparation costs.
4. Government Grants and Contracts: Funding from City of Jacksonville, State of Florida Department of Children and Families, VA, HRSA, and other government sources to support housing, healthcare, and outreach programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels5 records

Core offering

Sulzbacher Center operates as a 501(c)(3) nonprofit providing a comprehensive continuum of care to homeless and at-risk women, children, and men in Northeast Florida. Services span emergency and permanent housing, primary medical/dental/behavioral health through its Federally-Qualified Health Center, early childhood education, workforce training, veteran-specific services, and street outreach. The organization is funded primarily through donations, government grants, and sponsorships, and provides all services free of charge to clients.

Product overview

Sulzbacher Center is a nonprofit social services organization offering a comprehensive continuum of care addressing homelessness through integrated housing, healthcare, and supportive services. The organization operates multiple distinct programs including emergency and permanent housing (Short Term Emergency Housing, Sulzbacher Village, CHOP), primary healthcare (Duval Family Health Center with mobile outreach via HOPE Teams and Housing & Hope on Wheels Bus), children's services (Crawford Early Learning Center, After School Programming), career and education services, culinary arts training (CAP), and food services. The housing division manages properties including the Downtown Campus and Sulzbacher Village, while the health division operates as a Federally Qualified Health Center. All services work together to help individuals and families achieve self-sufficiency.

Differentiator

Problem solved

Functional benefit

Products and services

• Short Term Emergency Housing Emergency shelter services for men, women, and families with children, providing three meals daily and access to case management, healthcare, job placement, veteran services, and housing placement.
• Sulzbacher Village Permanent supportive housing community for women and families offering comprehensive support services including case management and healthcare, including on-site pediatric health center and Crawford Early Learning Center.
• CHOP (Chronically Homeless Offenders Program) Partnership program providing permanent housing placement with wrap-around supportive services for individuals homeless for a year or more and involved with the criminal justice system.
• Urban Rest Stop Daytime services facility providing case management, showers, meals, healthcare, mailboxes, shelter placement, and job referrals for people experiencing homelessness, available Monday-Friday.
• Duval Family Health Center Federally Qualified Health Center providing primary health, behavioral health, and dental care for all ages regardless of ability to pay, with locations at Downtown Campus, Beaches, and School-Based Health Center.
• HOPE Teams (Homeless Outreach Project Expansion) Street outreach teams engaging individuals experiencing homelessness in Downtown Jacksonville and at the Beaches, providing medical and psychiatric services, clothing, blankets, food, water, and hygiene items.
• Housing & Hope on Wheels Bus Mobile outreach bus delivering services to those experiencing homelessness across Jacksonville and The Beaches, providing housing and benefits assessments, healthcare referrals, and basic necessities.
• Crawford Early Learning Center FIVE Star rated early learning center providing high-quality early learning for children birth through age 5 using a multi-generational model with therapeutic behavioral health component through Child Guidance Center partnership.
• After School Programming After-school support for students kindergarten through fifth grade offering homework assistance, computer access, group sessions, one-on-one tutoring, and extracurricular activities through partnerships.
• Career, Education & Lifeskills Services Services provided through partnership with Goodwill Industries of North Florida and Florida State College at Jacksonville, including GED preparation, job readiness, job training, and job placement.
• Sulzbacher Culinary Arts Program (CAP) 15-week culinary training course with 12 training modules taught in the Sulzbacher Culinary Classroom and kitchens, plus a 3-week externship at a local restaurant, qualifying students for apprenticeships in food preparation.
• Veteran's Services Services specifically designed for veterans partnering with the Veterans Administration to provide emergency and permanent housing placements for men, women, and their families.
• Food Services Nutritious meal services serving over 1,500 meals daily to anyone in the community who is hungry, 7 days a week, 365 days a year, with community meals served at lunch (12pm) and dinner (6pm).
• Inside the Box Catering (ITBSJAX) Social enterprise catering program that provides catering services to the community and supports the Sulzbacher Culinary Arts Program training mission.

Quantifiable outcome

• 500+ people placed into permanent housing
• +5 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered core and minor.

• City of JacksonvillecoreStrategic or Co-development PartnerPrimary municipal partner providing support for homeless services. Co-founding partner of Sulzbacher Center in 1995. Provides city land and funding for the Downtown Campus and Urban Rest Stop program.
• Mental Health Resource CentercoreStrategic or Co-development PartnerPartnership for the Urban Rest Stop daytime services program, providing services to people experiencing homelessness during the day.
• Goodwill Industries of North FloridacoreStrategic or Co-development PartnerProvides career, educational, and life skills services including GED preparation, job readiness, job training, and job placement. Partnership for ASTEP program enrollment.
• Florida State College at JacksonvillecoreStrategic or Co-development PartnerEducational partner providing career and educational services to clients, supporting GED preparation and job training programs.
• Changing HomelessnesscoreStrategic or Co-development PartnerPartnership for additional HOPE Teams dedicated to meeting the needs of homeless Veterans in Jacksonville.
• U.S. Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerPartnership through VA to provide veteran-specific services including emergency and permanent housing placements for men and women Veterans and their families.
• Jacksonville Sheriff's OfficecoreStrategic or Co-development PartnerPartner in CHOP (Chronically Homeless Offenders Program) targeting frequent misdemeanor offenders experiencing chronic homelessness.
• State Attorney's OfficecoreStrategic or Co-development PartnerPartner in CHOP (Chronically Homeless Offenders Program) providing pathway to permanent housing with wrap-around services for chronic offenders.
• Public Defender's OfficecoreStrategic or Co-development PartnerPartner in CHOP (Chronically Homeless Offenders Program) providing pathway to permanent housing with wrap-around services for chronic offenders.
• Child Guidance CentercoreStrategic or Co-development PartnerProvides therapeutic behavioral health component at Crawford Early Learning Center including infant mental health and trauma-informed care for children who have experienced trauma.
• Wolfson's Children's HospitalcoreStrategic or Co-development PartnerPartnership to operate School-Based Health Center at Ribault High School providing healthcare services to students.
• Humane SocietyminorOthersProvides educational programming through partnerships for after-school activities at Sulzbacher Village.
• The Junior LeagueminorOthersProvides healthy eating education programming through partnerships for after-school activities.
• Alpha Kappa Alpha Sorority Inc.minorOthersProvides leadership building activities through partnerships for after-school programming.
• STEM2HubminorOthersProvides robotics and science education through partnerships for after-school programming.
• SOAR (SSI/SSDI Outreach, Access and Recovery)coreStrategic or Co-development PartnerStatewide program helping homeless individuals with mental illness obtain housing, disability benefits, and medication management. Sulzbacher partners with SOAR to serve this population.
• United Way of Northeast FloridacoreStrategic or Co-development PartnerCo-founding partner of Sulzbacher Center in 1995 along with City of Jacksonville and area businesses.

Scale indicators9 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Camillus House: Camillus House is a Miami-based nonprofit providing a similar continuum of integrated services for people experiencing homelessness — emergency housing, primary healthcare, behavioral health, and workforce development — to Sulzbacher's model in another Florida metro.
• Family Promise: Family Promise is a national nonprofit addressing family homelessness through shelter, prevention, and stabilization programs. Sulzbacher's Sulzbacher Village and family-focused housing model closely parallel Family Promise's family homelessness approach.
• Changing Homelessness: Changing Homelessness is the lead Continuum of Care agency for Northeast Florida, coordinating homeless services across Jacksonville. Listed as an active partner for veteran-specific HOPE Teams outreach, it is a direct peer and ecosystem participant in the same regional homeless services network.
• City Rescue Mission: City Rescue Mission is a Jacksonville-based nonprofit providing emergency shelter, meals, and recovery services for men, women, and children experiencing homelessness. It is the closest direct local peer to Sulzbacher, operating in the same Duval County market with overlapping emergency housing and meal service offerings.
• Coalition for the Homeless of Central Florida: Coalition for the Homeless of Central Florida operates emergency and transitional housing, case management, and supportive services in Orlando. It is a direct Florida-based peer with similar emergency housing, case management, and veteran-focused service offerings as Sulzbacher.
• Habitat for Humanity Jacksonville: Habitat for Humanity Jacksonville is a local nonprofit addressing housing insecurity through affordable homeownership and critical home repair in the same Jacksonville market. Comparable regional peer focused on the housing pillar of homelessness prevention.
• Catholic Charities Jacksonville: Catholic Charities Jacksonville provides social services including emergency assistance, housing support, and case management in the same Northeast Florida market as Sulzbacher. Same regional geography and overlapping client base of low-income and homeless individuals and families.

Others

• Feeding Northeast Florida: Feeding Northeast Florida is a regional food bank serving the same Jacksonville/Duval County geography as Sulzbacher's meal services (1,500+ meals daily, 500,000+ lifetime). Adjacent provider addressing food insecurity, a shared client need though not a direct shelter/housing competitor.

Broad incumbents

• The Salvation Army: The Salvation Army is a national faith-based nonprofit operating emergency shelters, meal programs, addiction recovery, and social services nationally. Overlapping service categories with Sulzbacher (shelter, food, veteran services, case management) but at vastly greater scale and geographic reach.
• Volunteers of America: Volunteers of America is a large national nonprofit operating housing, healthcare, and behavioral health programs for vulnerable populations including those experiencing homelessness. Comparable continuum-of-care model at much larger scale, making it a broad incumbent rather than direct niche competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/SulzbacherJax

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sulzbacher Center