RatingsMD
- Company typePrivate
- Founded-
- HeadquartersAtlanta, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
RatingsMD firmographics
Firmographics- Name
- RatingsMD
- Legal name
- Ratings MD LLC
- Website
- https://ratings.md
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
RatingsMD industry classification
Industry- Product category
- Healthcare Reputation Management
- NAICS
- Marketing Research and Public Opinion Polling (54191), Marketing Research and Public Opinion Polling (541910)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Feedback, Surveys, Reputation & Experience Measurement (VoC) (HLACAEAH)
- akta.pro secondary industry
- Quality Measurement, Reporting & Benchmarking (HEDIS/Stars/CQM) (HLACAHAC)
Keywords
Where RatingsMD is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RatingsMD business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Healthcare Provider Subscription: SaaS subscription model for healthcare providers and health systems to access the RatingsMD platform for review generation, monitoring, and publication. Pricing not publicly disclosed; free trial available for initial onboarding.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Trial |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
RatingsMD product offering
Product offeringCore offering
RatingsMD is a Software-as-a-Service platform that helps healthcare providers collect, manage, and showcase patient reviews to improve their online reputation. The platform enables health systems to aggregate patient feedback across review sites and present verified ratings to prospective patients.
Product overview
RatingsMD is a unified healthcare reputation management platform consisting of a core platform with integrated modules. The platform's central component is the RatingsMD Platform itself, which collects verified patient feedback through patient experience surveys (with built-in CG-CAHPS survey data conversion), transforms responses into verified 5-star reviews, and automatically publishes them across provider websites and physician directories. The Online Review Generation module enables healthcare organizations to request reviews from patients via optimized emails, directing them to leave reviews on integrated third-party platforms (Google, Facebook, Yelp, Healthgrades, Vitals, WebMD, Zocdoc, and RatingsMD). The Online Review Monitoring module tracks what patients say about providers across all major healthcare review sites. The Patient Directory provides a public-facing browse/search capability for patients to find providers based on verified ratings. Together, these components form an end-to-end reputation management solution for healthcare providers seeking to attract new patients through transparent, verified patient reviews.
Differentiator
Problem solved
Functional benefit
Products and services
- RatingsMD Patient Review Platform
Quantifiable outcome
- Google ratings improve from average 3.9 to 4.6 out of 5 stars within first 6 months
- +3 more outcomes
Companies that use RatingsMD
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles1 record
RatingsMD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature5 records
RatingsMD partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- GooglecoreIntegration partner for patient review monitoring and review generation. RatingsMD helps healthcare providers generate and monitor reviews on Google, which is a critical platform for patient discovery and provider selection.
- FacebookcoreIntegration partner for patient review monitoring. RatingsMD enables healthcare providers to monitor and generate reviews on Facebook as part of its cross-platform review management solution.
- YelpcoreIntegration partner for patient review monitoring and generation. Yelp is one of the platforms where patients can leave reviews after their healthcare encounters facilitated by RatingsMD.
- HealthgradescoreHealthcare-specific review platform integration for monitoring and generating patient reviews. Healthgrades is a major physician directory and review site in the healthcare industry.
- VitalscoreHealthcare review platform integration for patient review monitoring and generation on Vitals, a physician finder and ratings platform.
- WebMDcoreIntegration with WebMD physician directory for patient review monitoring and generation. WebMD is a prominent healthcare information and physician review platform.
- ZocdoccoreIntegration with Zocdoc physician booking platform for review monitoring and generation. Zocdoc combines physician search, appointment booking, and patient reviews.
- CG-CAHPS Survey VendorscoreRatingsMD has built-in support for converting CG-CAHPS survey data from any patient experience survey vendor into consumer-friendly ratings and reviews, enabling interoperability across the healthcare survey ecosystem.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
RatingsMD competitors and assessment
Company assessmentDirect peers
- Reputation.com: Reputation.com is a leading reputation management platform with deep healthcare-provider vertical coverage, directly competing with RatingsMD across review generation, monitoring, and listings for hospitals and physician practices.
- Tebra (formerly PatientPop): Tebra (formed from the PatientPop + Kareo merger) sells a practice-growth platform that bundles online reputation management, patient reviews, and provider profiles to small and mid-sized practices — a near-direct overlap with RatingsMD's mid-market motion.
- Press Ganey: Press Ganey is the dominant healthcare patient experience measurement firm and a licensed CG-CAHPS survey vendor; it is the most direct competitor to RatingsMD's CG-CAHPS-to-reviews pipeline and also owns Binary Fountain for healthcare reputation.
- NRC Health: NRC Health provides healthcare-specific experience measurement, CAHPS survey administration, and reputation/loyalty analytics, competing head-to-head with RatingsMD for health-system patient experience and online reputation budgets.
- Doctor.com: Doctor.com provides provider directory listings, reputation management, and patient review solutions purpose-built for healthcare organizations, competing with RatingsMD for provider-profile and review-generation workloads.
- Binary Fountain (a Press Ganey company): Binary Fountain is a healthcare-focused patient feedback and online reputation platform acquired by Press Ganey, directly overlapping RatingsMD's review monitoring, generation, and provider-profile use cases for health systems.
Broad incumbents
- Yext: Yext is a listings, reviews, and digital presence platform that competes with RatingsMD in cross-platform review monitoring and provider-profile syndication, particularly for multi-location health systems.
- Birdeye: Birdeye is a multi-vertical customer experience and reputation platform with a significant healthcare practice, competing with RatingsMD on review generation, listings, and messaging for provider organizations of all sizes.
- Qualtrics: Qualtrics is an enterprise experience management platform used by large health systems for patient experience and CAHPS programs, competing with RatingsMD at the enterprise end of the market through its XM for Patient Experience suite.
- Podium: Podium is a messaging- and reviews-led customer interaction platform with healthcare provider customers, overlapping RatingsMD's review generation, monitoring, and patient-conversation use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
RatingsMD social profiles
Digital presenceRatingsMD financial estimates
Financial estimateRevenue estimate
Valuation estimate
RatingsMD leadership team
Management profileNumber of profiles
Profiles2 records
RatingsMD funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RatingsMD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RatingsMD
What does RatingsMD do?
RatingsMD is a Software-as-a-Service platform that helps healthcare providers collect, manage, and showcase patient reviews to improve their online reputation. The platform enables health systems to aggregate patient feedback across review sites and present verified ratings to prospective patients.
Is RatingsMD a public or private company?
RatingsMD is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RatingsMD founded?
RatingsMD was founded in -1. It employs 11 to 50 people.
Where is RatingsMD based?
RatingsMD is headquartered in Atlanta, United States, in the North America region.
How does RatingsMD make money?
One revenue line is on record: healthcare Provider Subscription.
Who are RatingsMD's main competitors?
Direct peers on record are Reputation.com, Tebra (formerly PatientPop), Press Ganey, NRC Health, Doctor.com and Binary Fountain (a Press Ganey company). Broad incumbents are Yext, Birdeye, Qualtrics and Podium.
Does RatingsMD have an API?
No public API is recorded for RatingsMD.
What industry is RatingsMD in?
RatingsMD's product category is Healthcare Reputation Management. Its primary akta.pro industry code is HLACAEAH, Patient Feedback, Surveys, Reputation & Experience Measurement (VoC), with a secondary code of HLACAHAC, Quality Measurement, Reporting & Benchmarking (HEDIS/Stars/CQM). Its NAICS code is 54191 and its SIC code is 7372.