Jetpack
- Company typePrivate
- Founded2015
- HeadquartersAkron, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
Jetpack firmographics
Firmographics- Name
- Jetpack
- Legal name
- Ship Smart LLC
- Website
- https://jetpackshipping.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Where Jetpack is headquartered
LocationHeadquarters
- HQ city
- Akron
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Jetpack business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Fulfillment Services: Pick, pack and ship fulfillment services for online merchants. Customers pay for storage, order processing, packaging and shipping services. No startup costs, no inventory cost, no minimum orders, no hidden fees.
- Private Label Manufacturing: Custom formulations, private labeling and manufacturing of health and beauty supplements including tablets, powders, capsules, vegetable capsules, soft gels, and liquids. Revenue generated from product manufacturing and labeling services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Custom quote-based pricing based on product type and bottle quantity |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels2 records
Jetpack product offering
Product offeringCore offering
Jetpack (operated as Ship Smart LLC) is a pick, pack, and ship fulfillment center offering customized fulfillment solutions for online merchants with same-day shipping worldwide, complemented by contract and private label manufacturing of dietary supplements in tablet, powder, capsule, vegetable capsule, soft gel, and liquid forms. The company's integrated warehouse and order management platform connects directly to customer websites to automate order processing, printing, packing, and dispatch.
Product overview
Jetpack is a fulfillment and private label manufacturing company offering two integrated service lines: Fulfillment Services (pick, pack, and ship operations) and Private Label Manufacturing (custom formulations, private labeling, and contract manufacturing of dietary supplements). The core fulfillment platform integrates directly with customer websites to automate order processing, while the manufacturing arm produces supplements in various forms (tablet, powder, capsule, vegetable capsule, soft gel, liquid) for private label customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Fulfillment Services
Companies that use Jetpack
Customer profileSegments3 records
Ideal customer profiles2 records
Jetpack technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Jetpack partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
Jetpack competitors and assessment
Company assessmentDirect peers
- ShipBob: ShipBob is a venture-backed 3PL offering pick-pack-ship fulfillment with multi-warehouse U.S. distribution and proprietary warehouse management software. Directly comparable to Jetpack's fulfillment services for online merchants, but at significantly larger scale and with broader geographic coverage.
- ShipHero: ShipHero provides e-commerce fulfillment and warehouse management software for online merchants and 3PLs. Comparable to Jetpack's fulfillment platform with overlapping target customers in the DTC and SMB e-commerce space.
- ShipMonk: ShipMonk is a tech-enabled 3PL providing pick-pack-ship, inventory management, and shipping for DTC and B2B e-commerce brands. Comparable to Jetpack's core fulfillment offering with similar SMB-to-mid-market customer profile, but with more extensive integrations and warehouse network.
- Makers Nutrition: Makers Nutrition is a contract manufacturer of dietary supplements offering custom formulations, private labeling, and manufacturing in tablets, capsules, powders, and liquids. Directly comparable to Jetpack's private label supplement manufacturing arm.
- Vitakem: Vitakem is a dietary supplement contract manufacturer offering custom formulations, private labeling, and manufacturing in multiple delivery formats. Comparable to Jetpack's private label supplement manufacturing in product range and target customer base.
- Rush Order: Rush Order provides pick-pack-ship fulfillment and warehouse management for e-commerce brands with a focus on SMB and mid-market merchants. Comparable to Jetpack's fulfillment services with similar onboarding simplicity and SMB customer focus.
- Red Stag Fulfillment: Red Stag Fulfillment is a U.S.-based 3PL specializing in pick-pack-ship for e-commerce merchants, particularly large and heavy items. Comparable to Jetpack's pick-pack-ship model with similar focus on accuracy and customer service for online merchants.
- NutraScience Labs: NutraScience Labs is a contract supplement manufacturer providing custom formulations, private label, and contract manufacturing services for health and wellness brands. Comparable to Jetpack's private label manufacturing offering in the dietary supplement space.
Broad incumbents
- Deliverr (Shopify): Deliverr was a fast-growing 3PL acquired by Shopify, providing fulfillment for Shopify merchants with rapid onboarding and nationwide fulfillment. Comparable to Jetpack's SMB-focused fulfillment model with much greater scale and platform integration.
- Robinson Pharma: Robinson Pharma is one of the largest U.S. contract manufacturers of dietary supplements and OTC products with FDA-registered, cGMP-certified facilities. Comparable regulatory positioning to Jetpack's manufacturing certifications but operating at much larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
Jetpack social profiles
Digital presenceJetpack compliance and trust
Trust signalCompliance3 records
Jetpack financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jetpack leadership team
Management profileNumber of profiles
Jetpack funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jetpack M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jetpack
What does Jetpack do?
Jetpack (operated as Ship Smart LLC) is a pick, pack, and ship fulfillment center offering customized fulfillment solutions for online merchants with same-day shipping worldwide, complemented by contract and private label manufacturing of dietary supplements in tablet, powder, capsule, vegetable capsule, soft gel, and liquid forms. The company's integrated warehouse and order management platform connects directly to customer websites to automate order processing, printing, packing, and dispatch.
Is Jetpack a public or private company?
Jetpack is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Jetpack founded?
Jetpack was founded in 2015. It employs 51 to 100 people.
Where is Jetpack based?
Jetpack is headquartered in Akron, United States, in the North America region.
How does Jetpack make money?
Two revenue lines are on record. Fulfillment Services are the primary driver. The others are private Label Manufacturing.
Who are Jetpack's main competitors?
Direct peers on record are ShipBob, ShipHero, ShipMonk, Makers Nutrition, Vitakem, Rush Order, Red Stag Fulfillment and NutraScience Labs. Broad incumbents are Deliverr (Shopify) and Robinson Pharma.
Does Jetpack have an API?
No public API is recorded for Jetpack.