VoiceGenie.ai

What VoiceGenie.ai does

VoiceGenie.ai (legal entity Ori Labs Ltd.) is a conversational voice AI platform founded in 2023 and headquartered in Delhi, India, that deploys AI voice agents to automate outbound and inbound calling for sales, customer support, collections, and operations workflows. The product is built around a multilingual voice agent core powered by ElevenLabs speech synthesis, with claimed support for 50+ languages, accent adaptation, interruption handling, and autonomous in-call actions such as meeting booking, SMS sending, and CRM updates. The platform exposes 20+ native integrations spanning major CRMs (Salesforce, HubSpot, Zoho, GoHighLevel, Pipedrive, Microsoft Dynamics 365), communication APIs (Twilio, Plivo), scheduling (Cal.com, Google Calendar), and workflow automation (Zapier with 6,000+ apps), and ships industry-specific modules for ten verticals including real estate, healthcare, financial services, insurance, logistics, retail, travel, and debt collection.

The company operates a hybrid go-to-market combining product-led growth (7-day free trial, self-serve tiers from $50 to $1,000 per month, usage-based minute add-ons) with enterprise field sales for volume-based custom contracts and a 33% recurring affiliate program. Named customers include VI (Vodafone Idea), Bajaj Finserv, Tanishq, LG, Pristyn Care, GroMo, and IGT, and the company claims 1,200+ teams, 12M+ minutes handled, and 99.9% uptime. The platform targets GDPR, HIPAA, and PCI-DSS compliance readiness to unlock regulated enterprise use cases. As of the data gathered, no funding rounds, investors, or management team are disclosed, and headcount is reported at 1–10 employees, indicating an early-stage, likely bootstrapped operating profile.

Name

VoiceGenie.ai

Legal name

Ori Labs Ltd.

Website

https://voicegenie.ai

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

VoiceGenie.ai is a Delhi-based conversational voice AI platform that deploys multilingual AI voice agents to automate sales, customer support, and collections calls for startups and enterprises, primarily across Indian verticals including telecom, financial services, healthcare, and real estate.

Ownership category

akta.pro rank

Product category

Conversational Voice AI

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Telephone Call Centers (56142), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Voice Assistants & Voice UI (VUI) (HDAAAFAD)

Keywords

• Conversational voice AI
• AI voice agents
• Voice automation platform
• AI calling software
• Sales voice bot

Headquarters

HQ city

Delhi

HQ country

India

HQ region

Asia

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Subscription Plans: Tiered monthly/annual subscription model with four tiers (Trial $50, Starter $200, Growth $500, Elite $1000) based on voice minutes allocation. Annual billing available at discounted rates.
2. Usage-based Minutes: Per-minute usage pricing where each tier includes a specific number of monthly minutes (250-5000). Additional minutes available as add-ons at $50 per 250 minutes.
3. Enterprise Custom Contracts: Custom enterprise pricing based on monthly call volume tiers (Less than 1,000 / 1,000-10,000 / 10,000-100,000 / 100,000+ minutes) with dedicated support and onboarding.
4. Affiliate Referrals: 33% recurring commission on all referred customer transactions over the course of a year, paid monthly.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

VoiceGenie.ai provides conversational AI voice agents for sales, support, and collections automation. The platform handles outbound and inbound calls with human-like speech in 50+ languages, supports accent-adaptive multilingual conversations, and integrates with major CRMs (Salesforce, HubSpot, Zoho, GoHighLevel) and communication platforms (Twilio, Plivo) to automate lead qualification, appointment scheduling, payment reminders, and customer support workflows.

Product overview

VoiceGenie.ai is a Conversational Voice AI Platform for Sales Automation offering a unified core product (VoiceGenie Voice AI Agents) supported by multiple deployment tiers and industry-specific add-on modules. The platform architecture consists of a base Voice AI Agent engine with four subscription tiers (Trial at $50/mo, Starter at $200/mo, Growth at $500/mo, and Elite at $1,000/mo), an Enterprise tier for high-volume operations with custom onboarding and dedicated support, and an Affiliate Program for revenue sharing. Industry-specific Voice AI Agent modules extend the core platform for Real Estate, Healthcare, Financial Services, Insurance, Logistics, Home Services, Retail, Travel & Hospitality, and Debt Collection. Additional use-case modules cover Lead Qualification, Lead Generation, Customer Support Automation, AI Receptionist, Survey and NPS Calls, Payment Reminders, Product Announcements, and Call Follow-Up Automation. All tiers integrate with CRM platforms (Salesforce, HubSpot, Zoho, GoHighLevel), communication providers (Twilio, Plivo), scheduling tools (Cal.com, Google Calendar), and workflow automation (Zapier with 6,000+ apps).

Differentiator

Problem solved

Functional benefit

Products and services

• VoiceGenie Voice AI Agents

Quantifiable outcome

• 32% cost reduction for customers using VoiceGenie
• +17 more outcomes

Named customers9 records

Segments10 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability5 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and major.

• ElevenLabscoreTechnology or IntegrationElevenLabs provides the voice synthesis technology powering VoiceGenie's AI agents. The partnership enables hyper-realistic, expressive, real-time multilingual voices that sound human. ElevenLabs voices are included free in every VoiceGenie plan.
• SalesforcecoreTechnology or IntegrationDeep CRM integration with Salesforce for real-time lead engagement, contact synchronization, and pipeline management. Every voice conversation outcome is logged directly into Salesforce CRM.
• HubSpotcoreTechnology or IntegrationHubSpot CRM integration for seamless contact sync, keeping every lead contact updated automatically with notes, transcripts, and call outcomes attached to HubSpot contacts.
• GoHighLevel (GHL)coreTechnology or IntegrationIntegration with GoHighLevel CRM to automate lead calls, qualification, and follow-ups fully synced with GHL pipelines and calendars. Supports sub-account management and workflow automation.
• Cal.comcoreTechnology or IntegrationCal.com integration enables AI scheduling agents to book meetings, demos, and follow-ups automatically through Cal.com, syncing instantly with Google Calendar. Reduces no-shows with automated reminders.
• Zoho CRMmajorTechnology or IntegrationIntegration with Zoho CRM for seamless lead management, automated follow-ups, and pipeline synchronization.
• ZapiermajorTechnology or IntegrationZapier integration connects VoiceGenie with 6,000+ apps enabling trigger calls, follow-ups, and updates across CRMs, calendars, email, and Slack without coding.
• TwiliomajorTechnology or IntegrationNative integration with Twilio's Voice & SMS APIs for seamless AI calling automation. Enables automated outbound calls, SMS alerts, and WhatsApp follow-ups through Twilio infrastructure.
• Google CalendarcoreTechnology or IntegrationCalendar integration syncs VoiceGenie scheduling with Google Calendar for automated meeting booking and reminder delivery.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vapi: Vapi is a developer platform for building, testing, and deploying AI voice agents for phone calls, with a similar conversational voice AI focus, integration with telephony providers, and a target market of startups through enterprises. It is the most direct head-to-head competitor to VoiceGenie.
• Retell AI: Retell AI provides a conversational voice AI platform for building AI phone agents with low-latency speech, telephony integration, and CRM connectors. Directly comparable product surface, pricing model, and customer use cases (sales, support, scheduling) to VoiceGenie.
• Bland AI: Bland AI offers an enterprise platform for AI phone agents handling inbound and outbound calls, with a focus on sales, support, and operations automation. Closely aligned on enterprise use cases, integrations, and pricing structure with VoiceGenie's enterprise tier.
• Synthflow AI: Synthflow provides no-code AI voice agents for sales and support with deep CRM integrations and enterprise compliance. Highly comparable in target market (SMB to mid-market), pricing tiers, and integration depth with VoiceGenie.
• Air AI: Air AI offers autonomous AI agents that conduct long-form sales and customer service phone calls end-to-end. Comparable in autonomous-agent positioning, multi-vertical sales motion, and per-minute usage pricing.
• JustCall: JustCall is a cloud-based AI-powered business communication platform offering AI voice agents, SMS, and call center automation. Comparable in serving SMBs with voice automation plus CRM integrations (HubSpot, Zoho, Pipedrive) and a tiered SaaS pricing model.
• PolyAI: PolyAI builds enterprise voice assistants for customer service and contact center automation, with multilingual support and focus on large enterprise deployments. Comparable on enterprise voice AI positioning and contact center use cases.

Broad incumbents

• Observe.AI: Observe.AI is a broader contact center AI platform offering speech analytics, agent assist, quality management, and conversation intelligence. Comparable as an incumbent in contact center AI, with overlapping speech analytics and agent assist capabilities that compete for the same BPO/enterprise budget.
• Kore.ai: Kore.ai is a broader enterprise conversational AI and agent platform with voice, chat, and workflow automation across industries. A wider incumbent offering voice bots as part of a larger platform, competing for the same enterprise CX automation budget as VoiceGenie.

Regional players

• Yellow.ai: Yellow.ai is an India-headquartered enterprise conversational AI platform offering voice and chat automation across customer service, sales, and marketing. A direct regional peer in the Indian enterprise market, with comparable multilingual and enterprise compliance capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/voicegenie

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VoiceGenie.ai