What Converged Technology Group does

Converged Technology Group, Inc. is a New York-based managed IT services and solutions provider founded in 2006 and headquartered in Islandia, Long Island, with a secondary presence in NYC. The company sells to mid-market organizations of 76 to 2,500+ employees across the New York, New Jersey, and Connecticut tri-state region, with named enterprise customers in financial services, legal, healthcare, media & entertainment, transportation, and manufacturing. Its core service is the Assist360° platform, offered in two delivery modes: a fully outsourced Managed IT Helpdesk (covering 24x7 monitoring/alerting, service desk, endpoint protection, and patch management) and a Co-Managed IT Support model that augments client internal IT teams. These managed services are wrapped around four solution categories: enterprise networking (LAN, WLAN, WAN, SD-WAN), cloud collaboration (Cisco voice/video/Webex/contact center), data center and cloud (virtualization, desktop virtualization, disaster recovery), and security (next-gen firewalls, endpoint/email/web security, IAM, SASE, MFA, and an MDR offering with Fortra/Alert Logic). The portfolio is delivered through a direct sales motion (field enterprise sales for 500-2,500+ employee accounts, inside sales for 76-500 employees) plus a VAR channel with Cisco, Dell Technologies, Microsoft, Fortra, and Eaton. Revenue is generated through recurring managed services subscriptions, project-based professional services, and shorter IT assessment engagements (Azure Cloud Readiness, Microsoft Cloud Security Assessment), with quote-based pricing tied to organization size and scope. Converged was acquired by Focus Technology on August 25, 2025, and now operates as a subsidiary of that Seacoast Capital-backed platform.

Name

Converged Technology Group

Legal name

Converged Technology Group, Inc.

Website

https://convergedtechgroup.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Converged Technology Group is a New York tri-state-based managed IT services and solutions provider serving 76-2,500+ employee mid-market organizations in healthcare, financial services, legal, and other verticals with its Assist360° managed services platform built on Cisco, Dell, and Microsoft technologies. Acquired by Focus Technology in August 2025.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Management Consulting Services (54161)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Managed IT services
• Co-managed IT
• IT consulting services
• Network infrastructure
• Cloud managed services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue from fully outsourced and co-managed IT support contracts. Services include 24x7 monitoring, helpdesk, endpoint protection, and patch management. Revenue is recurring based on service tier and organization size.
2. Professional Services: Project-based IT consulting and implementation services including network design, cloud migration, security implementation, and collaboration solutions. One-time project revenue with potential for follow-on managed services.
3. IT Assessments: Strategic IT assessments including cloud readiness evaluations, cybersecurity risk assessments, and Microsoft Azure/cloud security audits. Consulting engagements that may lead to broader implementation projects.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Converged Technology Group delivers managed IT services, co-managed IT support, and IT consulting to mid-market and small enterprise clients in the New York tri-state area. The company supplements in-house IT teams or fully outsources IT operations through its Assist360 managed services brand, covering network, server, cloud, security, and end-user support. Founded in 2006 and headquartered in Islandia, NY, the firm serves organizations with 76 to 2,500+ employees across healthcare, financial, legal, media, nonprofit, and retail verticals.

Product overview

Converged Technology Group offers a unified managed IT services portfolio built around its Assist360° platform, which provides two primary service delivery models: Assist360° Managed IT Helpdesk (fully outsourced) and Assist360° Co-Managed IT Support (augmented internal IT). These core offerings are supported by four integrated solution categories: Enterprise Networking (LAN, Wireless LAN, WAN, SD-WAN), Cloud Collaboration (Voice, Video, Team Collaboration, Contact Center), Data Center & Cloud Solutions (Virtualization, Desktop Virtualization, Disaster Recovery), and Security Solutions (Next-Gen Firewalls, Endpoint Protection, Email/Web Security, MDR, IAM, SASE, MFA). The company also provides strategic IT Assessment Services including Azure Cloud Readiness Assessment and Microsoft Cloud Security Assessment. All offerings are delivered through partnerships with Cisco, Dell Technologies, Microsoft, Fortra/Alert Logic, and Eaton.

Differentiator

Problem solved

Functional benefit

Brands

• Assist360°: Managed IT services brand offering fully outsourced and co-managed IT support, including Managed IT Helpdesk, Managed Detection and Response, and cloud-based managed services.
• Assist360° Managed IT Helpdesk
• Assist360° Co-Managed IT Support

Products and services

• Assist360 Managed IT Services Fully outsourced managed IT services covering network management, server administration, cloud infrastructure, cybersecurity, and end-user support, delivered to mid-market and small enterprise clients in the NY tri-state area under the Assist360 brand.
• Co-Managed IT Services Supplemental IT support service that augments an organization's existing internal IT staff with monitoring, escalation, and specialized expertise, designed for firms that retain an in-house IT team but need additional capacity or skill sets.
• IT Consulting Strategic IT advisory and project-based consulting engagements covering infrastructure planning, technology roadmaps, vendor evaluation, and IT transformation initiatives for mid-market organizations.

Quantifiable outcome

• Improved network performance with business-driven WAN allowing business intent to drive application and network resources
• +2 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationCisco is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Converged Technology Group leverages Cisco solutions for enterprise networking, collaboration, and security implementations including Cisco Collaboration, Cisco Contact Center, and Cisco SASE solutions.
• Dell TechnologiescoreTechnology or IntegrationDell Technologies is the world's leading developer and provider of information infrastructure technology and solutions. Converged implements Dell storage virtualization, server infrastructure, and data center solutions for clients.
• MicrosoftcoreTechnology or IntegrationFounded in 1975, Microsoft is the worldwide leader in software, services and solutions. Converged provides Microsoft Azure cloud solutions, Microsoft 365 implementations, and cloud security assessments.
• Fortra (Alert Logic)coreTechnology or IntegrationFortra's Alert Logic delivers white-glove managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Used in Converged's Assist360 MDR solution.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Dataprise: Regional-to-national managed services provider with strong Microsoft and security practices serving mid-market customers. Comparable on managed IT helpdesk, cybersecurity, and cloud managed services delivery model.
• AHEAD: US-focused IT consultancy and managed services firm with deep enterprise cloud, data center, and security practices. Direct comparable on multi-vendor integration and managed services to enterprise and mid-market clients.
• ePlus Technology: National IT solutions and managed services provider with strong Cisco, Dell, and security practices serving mid-market and enterprise customers. Comparable across the same multi-vendor networking, cloud, and managed services stack.
• Presidio: National digital transformation and managed services provider with deep Cisco partnership, offering networking, cloud, security, and managed services to mid-market and enterprise clients. Highly comparable service portfolio and go-to-market.
• ConvergeOne: Large national solutions provider specializing in Cisco collaboration, networking, and managed services for mid-market and enterprise clients. Direct comparable on Cisco-centric service delivery, professional services, and managed offerings.
• NWN Corporation: East Coast-based managed services and unified communications provider with similar mid-market and enterprise focus. Overlap is direct on managed IT, networking, collaboration, and security, and NWN has been a prior employer of multiple Converged/Focus leaders.
• Focus Technology: Parent company that acquired Converged in August 2025; same regional IT services/MSP model, similar mid-market and enterprise customer base, and overlapping partner ecosystem (Cisco, Dell, Microsoft). Direct comparison is the most relevant given post-acquisition integration.
• XTIUM: National managed services and IT solutions firm; former employer of Converged/Focus VP of Enterprise Sales Barry Wallace. Closely comparable in mid-market managed services, networking, and security focus.

Broad incumbents

• CDW Corporation: Large national VAR and managed services provider with a much broader portfolio but overlapping mid-market IT services, networking, and collaboration offerings. Represents a much larger, more diversified competitor in the same verticals.
• Insight Enterprises: Global IT solutions integrator with managed services and cybersecurity offerings. Comparable at the solution category level (networking, collaboration, cloud, security) but operates at significantly greater scale and breadth than Converged.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/convergedny
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Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Converged Technology Group