Terminal B
- Company typePrivate
- Founded2004
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Terminal B firmographics
Firmographics- Name
- Terminal B
- Legal name
- Terminal B, LLC
- Website
- https://terminalb.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Terminal B industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Server Management, Orchestration & BMC/Remote Admin Systems (HDACABAK)
Keywords
Where Terminal B is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices14 records
Markets served
Terminal B business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Skytivity Managed Services: Comprehensive flat-fee per-employee/month subscription covering full IT department outsourcing including Secure Help Desk, Sys Admin Services, cybersecurity foundation (EDR, patch management, MDM, MFA), and security awareness training. Starts at $185/employee/month.
- Skytivity Secure Help Desk: Standalone help desk subscription for organizations with senior internal IT leadership. Offloads routine support tickets. Starts at $85/employee/month. Additional tier ranges from $45-$65 per seat for basic support.
- Professional Services / IT Consulting: Strategic technology guidance, cloud migration, compliance consulting, and technology roadmapping. Offered as project-based engagements or as part of ongoing managed services packages.
- Microsoft Licensing Resale: As a Microsoft Direct CSP Partner and Gold Partner, Terminal B resells Microsoft 365 and Azure licenses to clients, providing integrated support and management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Skytivity Managed Services - Full IT department outsourcing |
| Per seat | Monthly | Skytivity Secure Help Desk - Standalone help desk support |
| Per seat | Monthly | Basic Secure Help Desk - Entry-level support |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Terminal B product offering
Product offeringCore offering
Terminal B is a managed services provider that delivers outsourced IT department services to mid-sized organizations under its proprietary Skytivity brand. Core offerings include fully managed IT (Skytivity Managed Services), 24/7/365 help desk support, backend systems administration, Azure cloud infrastructure, Azure Virtual Desktop, Microsoft 365 management, cybersecurity, IT consulting, and co-managed IT services. Services are sold primarily as flat-fee per-employee monthly subscriptions to healthcare, construction, pharmaceutical, legal, financial services, and technology companies.
Product overview
Terminal B operates as a Managed Service Provider (MSP) offering a portfolio of integrated IT services under the Skytivity brand. The core offering is Skytivity Managed Services, a comprehensive outsourced IT department combining the Skytivity Secure Help Desk and Skytivity Sys Admin Services. Supporting services include Azure Cloud Solutions, Azure Virtual Desktop, Cybersecurity Solutions, Microsoft 365 Solutions, IT Consulting, IT Co-Managed Services, and IT Support. As a Microsoft Direct CSP Partner and Gold Certified Partner, the company specializes in cloud-driven solutions primarily built on Microsoft technologies, delivering services to healthcare, construction, pharmaceutical, and financial services industries across Central Texas.
Differentiator
Problem solved
Functional benefit
Brands
- Skytivity®: Terminal B's brand for managed IT service offerings including Skytivity® Secure Help Desk, Skytivity® Sys Admin Services, and Skytivity® Managed Services. These are comprehensive IT management and support solutions.
Products and services
- Skytivity Managed Services Comprehensive outsourced IT department combining Secure Help Desk and Sys Admin Services into a single flat-fee per-user subscription. Includes world-class security, 24/7 technical support, and proactive systems management with predictable costs, sold primarily to mid-market organizations.
- Skytivity Secure Help Desk Standalone 24/7/365 managed help desk subscription offering chat, phone, and email support for Windows and Mac environments. Designed for organizations with senior internal IT leadership that want to offload routine support tickets, with US-based technicians available in under 2 minutes.
- Skytivity Sys Admin Services Backend infrastructure management service that focuses on the health and operation of an organization's backend infrastructure (servers, network, identity), complementing onsite IT staff and reducing their maintenance burden.
- Azure Cloud Solutions Cloud infrastructure services leveraging the Microsoft Azure platform for scalable, secure cloud computing including virtual machines, storage, networking, AI, and analytics. Delivered through Terminal B's Microsoft Direct CSP partnership.
- Azure Virtual Desktop Desktop and application virtualization service running on Azure cloud, providing secure remote and hybrid access to Windows desktops and applications from any device.
- Cybersecurity Solutions Advanced security solutions including layered defenses, threat detection, compliance management, and incident response featuring next-gen EDR, MFA, automated patch management, MDM, and security awareness training with phishing simulations.
- Microsoft 365 Solutions Implementation, optimization, and management of Microsoft 365 tools including Teams, Outlook, OneDrive, and SharePoint plus security, compliance, governance, and mobile device management, delivered by a Microsoft Gold Partner.
- IT Consulting Strategic technology guidance including technology roadmapping, cloud migration planning, compliance consulting for HIPAA/NIST frameworks, security assessments, and risk mitigation strategies delivered as project-based engagements or part of managed services packages.
- IT Co-Managed Services Strategic partnership supplementing internal IT teams with expertise in Azure Cloud, Cybersecurity, and Microsoft 365, providing 24/7 monitoring, advanced threat detection, and strategic consulting for clients with existing IT leadership.
Quantifiable outcome
- Clients scale from startup to $100MM/year business with Terminal B's IT partnership
- +4 more outcomes
Companies that use Terminal B
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles2 records
Terminal B technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability2 records
Feature4 records
Terminal B partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and preferred.
- Microsoft AzurecoreStrategic technology partnership as Microsoft Direct CSP Partner since Azure's release. Terminal B was one of the first firms to support hosted desktop technology and has direct partnership with Microsoft Azure. They are among fewer than 200 Microsoft Direct CSP Partners in the US and one of the largest Microsoft 365 Partners in Texas.
- Microsoft 365coreMicrosoft Gold Certified Partner and Direct CSP providing Microsoft 365 licensing, implementation, and managed services. One of the largest Microsoft 365 Partners in Texas. Offers complimentary access to Terminal B's eLearning Library with over 3,000 Microsoft 365 and security training videos.
- CiscopreferredTechnology partnership for networking and security solutions. Cisco and Cisco Meraki products integrated into client IT environments.
- CitrixpreferredTechnology partnership for virtualization and remote desktop solutions. Works alongside Azure Virtual Desktop offerings.
- DattopreferredTechnology partnership for backup and disaster recovery solutions. Integrated into managed services offerings.
- DellpreferredTechnology partnership for hardware solutions including computers and servers. Part of comprehensive IT ecosystem.
- Duo SecuritypreferredTechnology partnership for multi-factor authentication and identity management. Integrated into cybersecurity solutions.
- LenovopreferredTechnology partnership for hardware solutions including laptops and devices. Part of complete IT offerings.
- VeeampreferredTechnology partnership for backup and data management solutions. Integrated into managed services.
- VMwarepreferredTechnology partnership for virtualization solutions. Part of the technology ecosystem.
- AcronispreferredTechnology partnership for cybersecurity and backup solutions. Integrated into service offerings.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Terminal B competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a managed IT services and cybersecurity provider serving mid-market organizations across the U.S. with a similar flat-fee model, Microsoft 365/Azure expertise, and vertical focus in healthcare, financial services, and legal - directly comparable to Terminal B's target customer and service mix.
- Centre Technologies: Centre Technologies is a Texas-based managed IT and cloud services provider headquartered in Houston with a strong presence in Austin and Central Texas. It competes directly with Terminal B for mid-market Microsoft 365, Azure, and cybersecurity engagements in the same geographic footprint.
- Thrive: Thrive is a national managed IT services and cybersecurity provider serving mid-market and enterprise clients. Like Terminal B, it offers a subscription-based help desk, sys admin, cloud, and security stack with deep Microsoft partnership credentials.
- NetGain Technology: NetGain Technology is a managed IT services and cloud provider focused on Microsoft Azure and Microsoft 365 for mid-market organizations. Its subscription-based managed services model and vertical focus on healthcare and finance align closely with Terminal B's positioning.
- BTI Communications Group: BTI Communications Group is a managed IT, cloud, and communications provider serving mid-market clients across the U.S. It offers Microsoft 365, cybersecurity, and managed help desk services comparable to Terminal B's Skytivity suite.
- Corporate Technologies: Corporate Technologies is a managed IT services and cybersecurity provider for mid-market and SMB clients in healthcare, financial, and legal verticals. Its Microsoft-centric managed services offering competes with Terminal B's Skytivity stack for similar customer profiles.
- US Signal: US Signal is a managed IT services, cloud, and data protection provider offering subscription-based help desk, infrastructure management, and cybersecurity. Its focus on Microsoft technologies and regulated verticals mirrors Terminal B's approach.
- DynTek Services: DynTek is an IT services and managed services provider delivering Microsoft-centric infrastructure, cloud, and cybersecurity solutions to mid-market and public sector clients. It competes for similar Microsoft 365 and Azure engagements as Terminal B.
Broad incumbents
- All Covered (Kyndryl): All Covered, now part of Kyndryl, is a broad managed IT services division providing Microsoft-centric IT support, cloud, and security across SMB and mid-market segments nationwide. As a larger incumbent, it competes with Terminal B for similar clients with greater scale and broader geographic reach.
- Insight Enterprises: Insight Enterprises is a large global IT solutions and managed services provider with deep Microsoft partnership credentials. Its North American managed services practice overlaps with Terminal B's mid-market Microsoft 365/Azure support offerings but at significantly greater scale and broader portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks3 records
Key highlights6 records
Customer concentration
Terminal B social profiles
Digital presenceTerminal B compliance and trust
Trust signalCompliance7 records
Terminal B financial estimates
Financial estimateRevenue estimate
Valuation estimate
Terminal B leadership team
Management profileNumber of profiles
Profiles2 records
Terminal B funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Terminal B M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Terminal B
What does Terminal B do?
Terminal B is a managed services provider that delivers outsourced IT department services to mid-sized organizations under its proprietary Skytivity brand. Core offerings include fully managed IT (Skytivity Managed Services), 24/7/365 help desk support, backend systems administration, Azure cloud infrastructure, Azure Virtual Desktop, Microsoft 365 management, cybersecurity, IT consulting, and co-managed IT services. Services are sold primarily as flat-fee per-employee monthly subscriptions to healthcare, construction, pharmaceutical, legal, financial services, and technology companies.
Is Terminal B a public or private company?
Terminal B is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Terminal B founded?
Terminal B was founded in 2004. It employs 11 to 50 people.
Where is Terminal B based?
Terminal B is headquartered in Austin, United States, in the North America region.
How does Terminal B make money?
Four revenue lines are on record. Skytivity Managed Services are the primary driver. The others are skytivity Secure Help Desk, professional Services / IT Consulting and microsoft Licensing Resale.
Who are Terminal B's main competitors?
Direct peers on record are Dataprise, Centre Technologies, Thrive, NetGain Technology, BTI Communications Group, Corporate Technologies, US Signal and DynTek Services. Broad incumbents are All Covered (Kyndryl) and Insight Enterprises.
Does Terminal B have an API?
No public API is recorded for Terminal B.
What industry is Terminal B in?
Terminal B's product category is Managed IT Services. Its primary akta.pro industry code is HDACABAK, Server Management, Orchestration & BMC/Remote Admin Systems. Its NAICS code is 541513 and its SIC code is 8744.